Trusted Agent profile · Bristol, City of
★★★★★
1,660 reviews across 3 platforms
73 Westbury Hill, Westbury on Trym, Bristol, BS9 3AD, Bristol, City of, BS9 3AD
Part of Ocean, see every office.
Ocean's office in Bristol, City of, at 73 Westbury Hill, is rated 4.8 out of 5 across 1,660 reviews on three platforms, including 159 Google reviews rated 4.9.
159
Reviews on Google
This office
20
Reviews on Facebook
Business-wide
1,481
Reviews on Trustpilot
Business-wide
Every review we hold for the Bristol, City of office, from every platform, shown as written. First names only.
5/5
TrustpilotWe recently sold our house with Ocean
We recently sold our house with Ocean; the team made what I suspect was a tricky sell a very smooth and pain-free experience. We also used the in-house property lawyers, and our solicitor Ashleigh was excellent in her communication, thoroughness and professionalism.
5/5
TrustpilotProperties
I met Emma for the first time round about the end of February to view a property that ocean had on the market, she was very friendly, very polite and listen to what I was looking for, Emma has continued to keep me up-to-date with new properties that has come on the market,I finally found one that I really liked and my offer was accepted, Emma arranged all of the viewings for me and met me every time. She has been outstanding with keeping me up-to-date with the next steps. Thank you so much for all your hard work Emma Beaumont
5/5
TrustpilotVery Helpful
Very Helpful, was always on hand to help with a very tricky house move. My First experience with buying a property and it was great! Mike and Melissa were fantastic throughout.
5/5
TrustpilotProfessionalism is top notch and they…
Professionalism is top notch and they are apt in replying any questions you might have.They gave me a stress free service ranging from the documentation process to the collection of keys to the property.
5/5
FacebookOcean went above and beyond to ensure that my rental journey was smooth and stress free. A special thanks to Will who answered all of my questions promptly and kept me informed at every step of the process. Thanks so much!
5/5
TrustpilotOcean helped to buy my house in Chepstow
Ocean Mortgages assisted me during a successfull purchase of my house in Chepstow. Simon Lack and Tracey Green were extremely professional and helpful. I can only recommend Ocean, as they are great team of financial advisors.Cedric Wierzchowski
5/5
TrustpilotExtremely helpful & great advice!
Both Richard and Claire were extremely helpful with our queries, staying in regular contact and advising every step of the way. They made the process of obtaining a mortgage and life cover much easier than it would have been! Would thoroughly recommend.
5/5
TrustpilotOcean Estate Agents, Bradley Stoke Branch.
Ocean Bradley Stoke branch recently sold a property for us and through the trials and tribulations of selling a leasehold property they kept the dialogue between the two solicitors going positively.The sales coordinator at the branch kept us well informed at every stage of the sales process and in some instances was responsible for helping to move things forward.we will have no hesitation in using Ocean again when we need to sell one of our buy to let properties.
1/5
TrustpilotHorrible experience will not be using…
Horrible experience will not be using Ocean again. Never updating when need it, was told delays was being caused by our solicitor but it was the in-house oceans solicitor that the buyers were using causing all the issues.
Thank you for your feedback. We are sorry you feel our service did not meet your expectations. Our team at Bradley Stoke will be disappointed, as you will see, they consistently receive 5* feedback for their high level of customer care. Our records indicate that we made every effort to keep you informed of progress throughout this complex case. Whilst your purchase does fall within the current, national average purchase times, delays were unfortunately experienced. This was due to the necessary enquiries and required responses from three separate management companies, further complicated as some management contracts had been recently acquired. Please be assured every effort was made to expedite this situation for the whole of the chain. Please note, Ocean Property Lawyers were acting in the best legal interests of their client within this same chain.Congratulations on your new home, and we wish you all the best as you settle in.RegardsOcean
5/5
GoogleMichael was super accommodating and even helped book us in for viewings after our offer was accepted so our family could see the place :) Thanks Michael!
5/5
TrustpilotGreat service
I have used Ocean Property Lawyers previously for conveyancing work. They are my go to conveyancers. They are not the cheapest but I like the fact that you can pick up the phone to speak to someone, rather than the automated systems with cheaper firms. I had a tight deadline to complete. The team worked hard to achieve completion within 6 weeks. Great effort by all.
5/5
TrustpilotSeamless
Seamless, professional and helpful all the way through.
5/5
TrustpilotGreat help with my remortgage
Ocean did a great job with my remortgage! Special shout out to Simon Lack and Tracey Green who helped me find the best deal and kept me in the loop throughout. I can't recommend them enough!
5/5
TrustpilotOcean Homes Bradley Stoke - ABU
We had a great experience with Ocean Homes - Bradley Stoke. Abu was an excellent Estate Agent. He helped us to quickly secure a house and it was a quick, easy and stress-free process! Thank you:)
5/5
TrustpilotRealistic advice and support
Realistic advice and support, with a great viewing
5/5
TrustpilotThank you very much ocean estate…
Thank you very much ocean estate agents. They provided us with an indescribable level of service and stayed with us throughout the journey of making our dream home come true. Thank you for supporting us and standing behind us in all the difficult times we have gone through. We have no words to thank you especially ms sadie. We reccommond you to everyone who has a dream of a house. Thank you again Ocean Estate Agents and Ms. Sadie.
5/5
TrustpilotExcellent Service
Me and my partner recently purchased our first property through oceans and can’t fault them. We spoke to a few different estate agencies and they all seemed quite disorganised and unfriendly. We had our first viewing with Layla who was very friendly and helpful and put us at ease with the process. The whole team have been very helpful including Tracey and Lauren who kept us up to date throughout and very responsive to emails. We also used oceans financial adviser Simon who was also very friendly and informative, made the application for the mortgage a lot easier and kept us up to date with any rate changes.
5/5
TrustpilotFriendly and helpful staff
Great service. Always responsive and willing to help with all our enquiries about the area and houses available. Keith and his team were friendly, patient, professional and definitely the agent that you can trust especially when you are new to the place.
5/5
TrustpilotGood experience
Abu was very helpful when we were looking for our first student property. We appreciated the help and him giving us options for different properties. Any questions we had were answered and he was very consistent
5/5
GoogleMichael was super accommodating and even helped book us in for viewings after our offer was accepted so our family could see the place :) Thanks Michael!
5/5
TrustpilotAmelia and her team were efficient and…
Amelia and her team were efficient and great to work with to secure our rental, despite difficulties with the referencing company that were out of their control they did their best to ensure the smoothest outcome. Would definitely recommend to all!
5/5
TrustpilotMany thanks to Kayla and Tom
Many thanks to Kayla and Tom. They are both professional and efficient in their different roles. Easy to contact and they always respond. Makes having a property to let so much easier. Thanks to both of you.
5/5
TrustpilotThe employees were very helpful and…
The employees were very helpful and communicated every step of the process. One of the Agents Evie Lane was very helpful, would definitely recommend the Agency.
5/5
TrustpilotExcellent Service
Simon was incredibly helpful and always provided us with the most up to date information throughout our re-mortgage process.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Ocean Bristol, City of won awards at EA Masters in two years, most recently 2025.
EA Masters winner in two years: 2022, 2025.
EA Masters by year, 2022 to 20252025 1 Gold EA Masters 2025 winners
2022 1 Gold EA Masters 2022 winners
Source: EA Masters winners lists, as published, linked by year.
Tell us what you need and we'll put you in touch. Ocean Westbury on Trym hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bristol, City of.
Yes. Ocean Westbury on Trym won Gold for Best Estate Agent Guide 2026 Gold Award, Westbury on Trym branch at EA Masters 2025, and 1 other industry award since 2022.
