5/5
TrustpilotGreat service kept us informed all the…
Great service kept us informed all the way through our sale.
Trusted Agent profile · Bristol, City of
Ocean Southville reviews in Bristol, City of
★★★★★
1,781 reviews across 3 platforms
The Plaza, 275 North Street, Southville, Bristol, BS3 1JN, Bristol, City of, BS3 1JN
Part of Ocean, see every office.
Ocean's office in Bristol, City of, at The Plaza, is rated 4.8 out of 5 across 1,781 reviews on three platforms, including 322 Google reviews rated 4.9.
322
Reviews on Google
This office
20
Reviews on Facebook
Business-wide
1,439
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the Bristol, City of office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotProactive progress
Two distinct teams - sales and sale progression - both very effective in their communication of the situation. This made us confident in decision making and reassured us through the process that all was going as well as it could. Ultimately, we sold for a price acceptable to us with relatively little stress. A particular appreciation of the progress team who we felt were almost always ahead of us in checking progress with the two sets of solicitor teams. Many thanks.
5/5
TrustpilotDebbie and the team at Ocean were…
Debbie and the team at Ocean were fantastic helping us through the moving process. The communication was fantastic!
5/5
TrustpilotGreat!
I am so pleased with Ocean! The sale of the property was not a straight forward one and we feared it would be impossible to sell. Ocean were with us every step of the way and were so patient. They got us the best deal and were open and honest throughout. It was the first time we had sold a property and wouldn't hesitate to use them again if we were ever in the position in the future.
5/5
TrustpilotTracey went above and beyond
Tracey was, as always, extremely helpful. Nothing was too much trouble. I feel very fortunate to have Tracey and her team helping me out as I navigate through the mortgage market.
5/5
TrustpilotExceptional
Has been clear and quick through out, thanks you Amelia for a great viewing, looking forward to moving in!
5/5
TrustpilotThe conveyancing team at Southville…
The conveyancing team at Southville were really helpful in my first house sale! Guided through the process and kept me updated on progress. Answered any queries quickly and were always friendly and polite! Would recommend!
5/5
TrustpilotHelpful, quick response
Luigi was very helpful. He answered my questions promptly and found exactly the right product. I'm very grateful as the other mortgage advisors I had been talking to were not helpful at all.
5/5
TrustpilotWould definitely recommend Ocean
Ocean have been really great as estate agents while we purchase our first home. Julie Hawkins in particular has been very helpful, keeping us informed every step of the way and helping co ordinate. She also gave us some really helpful recommendations for contractors to use. Would definitely recommend ocean in general, we found they had the best properties on the market. The whole process has been quite stress free which I was surprised about for our first house purchase.
5/5
TrustpilotHighly recommend!
Highly recommend!Jemima was so easy to work with, made the process effortless for myself and great communication!
5/5
GoogleWe were recently searching for a place to rent in Southville, Bristol and Ocean Estate Agents made the whole process simple and stress free during a very competitive market for rentals. Jamie has been great throughout, professional, very swift in responding and helpful when answering our questions.
2/5
TrustpilotMake sure mortgage advice is actually advice
Regarding mortgage advice, a lack of clarity around products. Watch out for 2 year fixed deals actually being 28 months and not being made aware of this before signing after weeks of doing 24 month calculations with the advisor. On reflection i feel shoehorned into a product i now regret; its hard to know what the market is doing but during a stable/slightly improving market..on reflection sticking with a variable rate for a short period and waiting for non-movement or a drop would have been better advice... not sure.. wasnt advised. Instead we were laser focused on the products on the list approaaching the renewal date. It was more 'pick from this list' rather than advice or strategy, which often required a further look to fully understand.Just feeling a bit out of pocket and could have been better.
5/5
TrustpilotQuick response and great documentation…
Quick response and great documentation and progress tracking
5/5
TrustpilotProfessional and helpful service
Simon Lack was extremely helpful and efficient with guiding us through remortgaging our home. He was prompt to respond to our requests for meetings to discuss the various products and explained everything very clearly. Approachable and professional.
5/5
TrustpilotThe process was smooth and…
The process was smooth and straightforward throughout, supported by a friendly team who provided regular updates. The thoughtful gift box on completion day was a lovely finishing touch!
5/5
TrustpilotVery personable
Jamie was super lovely when conducting a viewing for us, and Tommy has been extremely helpful and personable when dealing with our queries and mediating referencing and checks. Very quick and thorough replies.
5/5
TrustpilotHighly recommend!
Tommy was direct point of contact and I cant recommend both Tommy and Ocean Lettings enough, they were super friendly and really responsive! Thank you team for all of your help.
5/5
TrustpilotOcean did a great job of selling our central Bristol flat
Ocean did a great job of selling our apartment in the centre of Bristol during one of the most turbulent times in the market. From the initial valuation meeting with Andrew, the subsequent countless viewings that Ollie and Eddy tirelessly ran for us, and the final long hard push by Cleo to get the sale over the line (despite difficult parties being involved) just in time for Christmas, the team were amazing and we’ll be forever grateful for their help. Thank you!
5/5
TrustpilotMelissa has been a treat to work with
Melissa has been a treat to work with, fast with responses and chasing the right people to get me the info i needed.
5/5
TrustpilotExceptional service from Luigi Lattuca and Ocean Financial Services
We had an outstanding experience with Luigi, our mortgage advisor at Ocean Financial Services. Luigi's expertise and personalized approach made the financing process for our new home nothing short of exceptional.Luigi demonstrated a deep understanding of the mortgage landscape and went above and beyond to find the perfect solution for us and answer all of our questions. His professionalism, attention to detail, and commitment to a stress-free experience were truly remarkable.We highly commend Ocean Financial Services and Luigi for his outstanding service and would wholeheartedly recommend him to anyone seeking a seamless and efficient mortgage process.
5/5
TrustpilotFive-Star Experience with OCEAN Home
We recently purchased our home with OCEAN Home estate agents, and the experience was nothing short of exceptional. Luigi, our mortgage advisor, ensured a stress-free financing experience with his expertise. Hal, our selling agent, provided invaluable guidance and attention to detail, making the process seamless. Kelly and Jamie, our solicitors, handled the legalities with professionalism and transparency, while Jenny, our moving manager, orchestrated a smooth transition to our new home with her organizational skills.Overall, Ocean Home Office exceeded our expectations. The team's dedication and exceptional service, made our home-buying journey memorable. We highly recommend Ocean Home for a reliable and professional home-buying experience.
5/5
TrustpilotThanks to the Southville Team
The Southville Ocean team have been fantastic from start to finish. The journey had a few more hiccoughs than expected, but they were focussed and supportive throughout. Many thanks to all of you but especially Jenny and Lily.
5/5
TrustpilotJemima has been amazing
Jemima has been amazing, consistently working very hard to find us great tenants, thoroughly recommend this company, thankyou for all your hard work
5/5
TrustpilotMelissa has been a lifesaver- her time…
Melissa has been a lifesaver- her time and attention have been second to none. We are not sure where we would be without her.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
Industry awards
Ocean Bristol, City of won awards at EA Masters in two years, most recently 2025.
EA Masters winner in two years: 2022, 2025.
EA Masters by year, 2022 to 2025
2025 1 Gold EA Masters 2025 winners
- Branch Gold Award (1)EA Masters 2025
- Southville
2022 1 Gold EA Masters 2022 winners
- Branch Gold Award (1)EA Masters 2022
- Southville
Source: EA Masters winners lists, as published, linked by year.
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Questions about Ocean Southville
Has Ocean Southville won any awards?
Yes. Ocean Southville won Gold for Best Estate Agent Guide 2026 Gold Award, Southville branch at EA Masters 2025, and 1 other industry award since 2022.
