Trusted Agent profile · Bristol, City of

Ocean Southville reviews in Bristol, City of

4.8

★★★★★ Excellent

1,776 reviews across 3 platforms

The Plaza, 275 North Street, Southville, Bristol, BS3 1JN, Bristol, City of, BS3 1JN

Part of Ocean, see every office.

Ocean's office in Bristol, City of, at The Plaza, is rated 4.8 out of 5 across 1,776 reviews on three platforms, including 322 Google reviews rated 4.9.

Google logo

4.9 / 5

322

Reviews on Google

This office

Facebook logo

4.2 / 5

20

Reviews on Facebook

Business-wide

Trustpilot logo

1,434

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Bristol, City of office, from every platform, shown as written. First names only.

5/5

Trustpilot

James and Jemima always do a good job…

James and Jemima always do a good job looking after us and have done for 9 years now.

Henry · 13 September 2026

5/5

Trustpilot

5* Service Start to Completion.

I have recently purchased my first property. Kelly and her team have been phenomenal throughout the whole process. At a very stressful time, I have felt totally supported throughout and couldn't have asked for better communication. They have managed to complete in just 9 weeks, which has been fantastic. I have already recommended to others and look forward to using them again in the future.

Patel · 30 June 2023

5/5

Trustpilot

Incredible

Tracey and Simon are both incredibly knowledgable and supportive especially on complex topics like mortgages and finances. Simon had multiple online calls with us to talk us through the process and what we should expect. Tracey was amazing at supporting us after we submitted our application.

Yovani · 12 August 2024

5/5

Trustpilot

I had a great experience with Ocean…

I had a great experience with Ocean Letting for finding my flat. William was very nice, very responsive to emails and always keen to answer my numerous questions about the specifics of renting in the UK. Thank you very much!

Florian · 14 November 2024

5/5

Trustpilot

Used ocean for letting my property

Used ocean for letting my property Found them very professional and friendly. All relevant paperwork etc properly done and a well managed process for both new tenant and myself as landlord. Will Jenkins was the focal point and was helpful and friendly

ANDREW · 15 October 2024

5/5

Trustpilot

Friendly, responsive & approachable

Simon was quick to respond and friendly in his approach while supporting us with our house purchase. He worked to get us the best mortgage rates throughout the process, even applying for new products so that we always had the best rates. We really felt like he was on our side. We’ve recommended Simon to friends since this, and would recommend again.

Freya · 15 September 2023

5/5

Google

It was a very good thing that the property that caught my eye was handling by Oceans Letting! I never had a single problem with them especially Georgia as she replied to my queries fast and straight to the point. That was just what I needed since I was coming from overseas and I had no idea of anything related to renting properties in the UK. But Georgia was there from the beginning even now that I am already here. Thank you, Georgia! I really appreciate it!PositiveResponsiveness, Professionalism

Cheon · 23 October 2021

3/5

Trustpilot

Ok service could be better.

Service when picking up keys was not very welcoming. Asked in a very blunt way if I had the cash for appliances we were buying. Was not very friendly at this point. There was no congrats in buying the property. (Didn't feel special). At the start they were very friendly, but did not like the end when picking up the keys.

PH · 5 October 2023

5/5

Trustpilot

Amazing service, highly recommend!

We've had an overall great experience with Ocean! We purchased our house through them a few years ago and again for the sale this year. Tom Windaybank and Jenny Green were really helpful and kept up updated throughout the entire process.

Amy · 23 October 2024

5/5

Google

Claire has provided us with a quick, professional and efficient service. We loved the photos and the description and we were always kept informed about the viewings. We also liked the fact Claire was the only one conducting the viewings. We went online with the recommended property value and we had an offer within 10 days for the asking price.

Giacomo · 23 October 2023

5/5

Facebook

I would like to express my appreciation for the exceptional service provided by William Jenkins during my apartment search. His dedicated and enthusiastic approach made a significant impression on me. William gave me views for several suitable properties that met my criteria. Thanks to his guidance and expertise, I was able to find my ideal place. His professionalism and responsiveness throughout the process were remarkable. I am grateful for his assistance and would highly recommend his services to anyone looking for rental accommodation. Thank you, William, for making this experience so smooth and successful!

Damien · 26 February 2025

5/5

Google

Ocean were brilliant at helping us with a new rental property. Tommy was particularly great at helping us through the process with quick responses when replying to emails and sorting everything out for us. Highly recommend them!

Josh · 19 December 2024

5/5

Trustpilot

Very helpful and quick

Ocean Lettings was very easy and quick to reach. Very please with Jack Evans as he was very kind and helpful sorting out my let. I had couple of bad experiences previously with letting agencies but I’m very pleased with Ocean. Highly recommend!

Margarita · 19 September 2024

5/5

Trustpilot

We found dealing with Jasmin Turkcelik…

We found dealing with Jasmin Turkcelik a great experience. She was informative and knowledgeable with any queries we had, and she kept us up to date with progress throughout the application. Would highly recommend!

Toby · 19 May 2026

5/5

Trustpilot

Thank you Ocean especially Tommy for…

Thank you Ocean especially Tommy for making my moving process to Bristol as easy as possible. A relaxed and friendly manner and professional at the same time.Quick communication, painless process, Thank you Tommy!I can highly recommend it to everyone who is looking for a rental property!

Piotr · 29 July 2024

5/5

Google

Tommy and Will from the Ocean Home Branch of Southville were both super efficient, friendly and helpful in getting our Apartment let at Airpoint. We are very grateful and can certainly recommend both, Tommy and Will to any property owner to successfully find tenants and complete the process.

Inge · 24 June 2024

5/5

Trustpilot

Used Ocean to let our property

Used Ocean to let our property, they delivered great service and ensured finding tenants was a very smooth, quick process. Thanks so much to Keith and the team for sorting everything out so effectively and finding us some lovely tenants. Any issues were resolved very quickly. Communications with our tenants also reflect how happy they were with the service.

Mollusc · 10 November 2023

5/5

Trustpilot

Profess and efficient

The whole procedure was done in a very professional and efficient way and I would definitely recommend this company.Georgia was always quick to forward the paperwork and answer any questions we had. She would chase the other solicitors involved and kept us informed and updated all the way through to completion

Jane · 26 April 2024

5/5

Trustpilot

Good knowledge of business

The contact from email to face to face was professional, friendly and re-assuring

Ebenezer · 7 October 2026

5/5

Trustpilot

Ocean provided fantastic service during…

Ocean provided fantastic service during our tenancy process. A big thank you to Will (William Jenkins) for his support, understanding, communication, and professionalism. It was reassuring to have someone knowledgeable to understand us and guide accordingly. Highly recommend.

Anakha · 29 November 2024

5/5

Trustpilot

To sell a property is not a pleasant…

To sell a property is not a pleasant task.!After initial conversation a price was agreed and then adjusted to market conditions. In less than a week Sold….Melissa, Mike and Steve were professional and communicative which made my journey with the Ocean group most acceptable.Thank you very much

Jonathan · 5 July 2024

5/5

Trustpilot

The Ocean team at Southville were super…

The Ocean team at Southville were super helpful, Claire showed us around and was knowledgeable about the house as well as the local area. We found the Ocean platform intuitive to use with helpful updates as we progressed with purchase. All very easy.

Dear · 10 September 2024

5/5

Trustpilot

Great communication through phone call…

Great communication through phone call e mail and app making process helpful. Friendly staff

Kevin · 29 September 2026

5/5

Trustpilot

Highly recommend!

We were first time buyers with no experience in house buying, Gemma was very helpful and responsive throughout the process making the whole sale as stress free as possible.Very pleased with the service, thanks very much for your help and advice.

Joseph · 10 October 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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