5/5
TrustpilotGreat service!
Trusted Agent profile · Bristol, City of
Ocean Land & New Homes reviews in Bristol, City of
★★★★★
1,792 reviews across 3 platforms
187 - 189 Whiteladies Road, Clifton, Bristol, BS8 2RY, Bristol, City of, BS8 2RY
Ocean's office in Bristol, City of, at 187 - 189 Whiteladies Road, is rated 4.8 out of 5 across 1,792 reviews on three platforms, including 294 Google reviews rated 4.7.
294
Reviews on Google
This office
20
Reviews on Facebook
Business-wide
1,478
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the Bristol, City of office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotLily Butler is professional and patient.
Rating only, no written review.
5/5
GoogleRating only, no written review.
5/5
TrustpilotExcellent service
5/5
TrustpilotVery helpful members of Staff
Rating only, no written review.
5/5
TrustpilotGreat communication
Rating only, no written review.
5/5
TrustpilotVery proactive and responsive.
Rating only, no written review.
5/5
TrustpilotVery efficient
Rating only, no written review.
4/5
TrustpilotSale
Proficient
5/5
TrustpilotFriendly helpful staff
Friendly hel
5/5
TrustpilotGreat team and very professional
Rating only, no written review.
5/5
TrustpilotService was good
Rating only, no written review.
5/5
TrustpilotHelpful and great experience
Rating only, no written review.
5/5
TrustpilotCommunications were very good.
Rating only, no written review.
3/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
TrustpilotIt's all good
Rating only, no written review.
5/5
Trustpilotgood service and good team thank you.
Rating only, no written review.
5/5
TrustpilotExcellent throughout the process
Rating only, no written review.
5/5
TrustpilotVery helpful and friendly
Rating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
Agent replied · 9 November 2024
We are unclear why you have chosen to leave a negative star review with no explanation. We have no idea who you are or what service you may have used. It may Sales, Lettings, or our free Mortgage services, we are of course concerned that you may not have received the customer care we would expect and would therefore be grateful if you could contact customercare@oceanhome.co.uk explaining the reasons for this review so that an appropriate Director can investigate and respond personally.
1/5
GoogleRating only, no written review.
Agent replied · 9 November 2024
Hi Emily, it is unclear why you would post a negative review over 12 months after using our services, we have tried to contact you directly to ascertain what the issue may be. Our records show that there was a claim made by the landlord of the property let by yourself. This was due to cleaning costs subsequent to you vacating the property, you were made aware of additional cleaning requirements subject to the conditions of you tenancy agreement, the matter was resolved. If you have any further concerns we would be happy to discuss them, please feel free to contact the Clifton lettings office directly, the Manger will be happy to deal with any matters. Alternatively contact customercare@oceanhome.co.uk where the matter will be passed to an appropriate Director. Regards Ocean
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Ocean Land & New Homes
How many reviews does Ocean Land & New Homes have?
Ocean's Bristol, City of office has 1,792 reviews across three platforms: 294 on Google, 20 on Facebook (across the whole business), 1,478 on Trustpilot (across the whole business).
What is Ocean Land & New Homes's rating?
Ocean Land & New Homes is rated 4.8 out of 5 across all 1,792 reviews, and 4.7 out of 5 on Google from 294 reviews.
Where is Ocean's Bristol, City of office?
Ocean Land & New Homes, 187 - 189 Whiteladies Road, Clifton, Bristol, BS8 2RY, Bristol, City of, BS8 2RY.
