Trusted Agent profile · Bristol, City of
★★★★★
1,358 reviews across 3 platforms
321 Wells Road, Bristol, BS4 2QB, Bristol, City of, BS4 2QB
Part of Ocean, see every office.
Ocean's office in Bristol, City of, at 321 Wells Road, is rated 4.8 out of 5 across 1,358 reviews on three platforms, including 108 Google reviews rated 5.0.
108
Reviews on Google
This office
10
Reviews on Facebook
Business-wide
1,240
Reviews on Trustpilot
Business-wide
Tell us what you need and we'll put you in touch. Ocean Knowle hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bristol, City of.
Ocean Bristol, City of won awards at EA Masters in two years, most recently 2025.
EA Masters winner in two years: 2025, 2022.
2025 1 Gold EA Masters 2025 winners
2022 1 Gold EA Masters 2022 winners
Source: EA Masters winners lists, as published, linked by year.
Ocean Bristol, City of won awards at The British Property Awards in one year, most recently 2019.
British Property Awards winner in one year: 2019.
2019 1 Gold The British Property Awards 2019 winners
Source: The British Property Awards winners lists, as published, linked by year.
Every review we hold for the Bristol, City of office, from every platform, shown as written. First names only.
5/5
TrustpilotFrom the time I found about the…
From the time I found about the availability of the apartment for rent till I made the call and got appointment for reviewing everything was amazing and lovely Chantelle Made everything smooth and easy with her pleasant attitude. Great team and will always deal with you.Thanks for everything.
5/5
TrustpilotSimon and Tracey were amazing
Simon and Tracey were amazing! Very responsive and expert knowledge!
5/5
TrustpilotGreat Experience
Nothing but good things to say about Ocean during the process of finding a rental flat. Lily B was very helpful and understood our requirements perfectly. She answered all of our questions promptly and was helpful throughout the entire process.
5/5
TrustpilotHow helpful Ocean is and they always do what they say they are going to do, whether it’s call back or email with updates
I started my journey with Jack at Ocean, who was polite, friendly and professional at all times. Then Paul the Manager took over and he kept me informed of any updates and was always happy to go through anything I wasn’t sure of. Very polite and professional too.
5/5
TrustpilotLess Stress with Ocean
The friendly, helpful and efficient staff, who kept us informed throughout the process of selling our property, made what is a stressful situation, much easier to cope with. Thank u to all at Ocean Estate Agents
5/5
TrustpilotGreat service
Keith has handled our account both professionally and personally. He has been very clear in talking us through all of the details and is a top bloke. I would recommend him to anyone considering renting out their property.
5/5
TrustpilotHighly professional and efficient…
Highly professional and efficient service from the very start of the process. The friendly team at Ocean have gone above and beyond, helping at every juncture. Thanks in particular to Will Jenkins for his kindness and great communication. I thoroughly recommend Ocean if you’re looking for your next home.
5/5
TrustpilotHighly professional, prompt and courteous.
Ocean gave us free advice which helped us get our mortgage sorted. Then our solicitor - also through Ocean - helped us through the process of buying our first house and kept us informed about everything that was happening. The staff were all highly professional, prompt and courteous. Thank you, Ocean!
5/5
TrustpilotGreat professional and friendly sales team.
Great professional team handling the sale of my house. Great communication at all stages with online access for updates. Very helpful in resolving the issues which arose in the process . Can’t speak highly enough of the friendly entire team looking after my sale. Would definitely recommend to others.
5/5
TrustpilotExcellent service
Excellent service provided by all at Ocean - notably Abu, Hema and Laura. I really appreciated how well i was supported with the letting of my flat - great communication and a lovely tenant was found quickly. Very pleased.
1/5
TrustpilotMis-sold my flat
Mis-sold my flat. They told me my lease length was a lot longer than it was in my lease contract. Quite a lot of other information was incorrectly presented by the estate agent too. Will be wary of them in the future.
5/5
TrustpilotLetting experience.
Very efficient and diligent un obtaining, reccomending and vetting tenants for my property.Kept well informed at all tmes and alays available for any queries.My thanks and appreciation for his competent and professional service in the participation in arranging this tenancy.
5/5
TrustpilotVery good service
Ocean lettings have been excellent at managing my property for around 11 years now. They assist with all aspects as needed, which is super helpful when living in another city to the property. Ocean have also assisted with related issues, like mortgages and sales when needed. Mirela Fedor manages my property and is very efficient at dealing with issues and responding to queries so that things get resolved.
5/5
TrustpilotTheir commitment to customer…
Their commitment to customer satisfaction is truly commendable. From the first meeting to completion, their team displayed professionalism and a genuine desire to meet our needs. I couldn't be happier with the results. Trustworthy, efficient, and a pleasure to work with, I highly recommend their services.
5/5
TrustpilotGreat team
The moving process for us was unfortunately a very long one but all the staff at ocean were great throughout. They kept us informed at every stage and it really felt like they were trying their hardest for us. They’re a great team!
5/5
TrustpilotOceans Property Lawyers
Oceans Property Lawyers (specifically Victoria and Claire) were fantastic in assisting me with a Buy To Let Mortgage. Very professional and always at hand to help via email or phone. I would certainly recommend them to anyone who required this or a similar service.
5/5
TrustpilotOcean Experience
Jemima & James are both absolutely brilliant, they made the letting process as smooth and hassle free as possible.I would recommend both of them and would add that they are a credit to Ocean as a company.
1/5
TrustpilotDisgusted with the extortionate admin…
Disgusted with the extortionate admin fees applied to poor students when moving property.£330 plus to change a tenancy.Shame on you.
Your comments are surprising. Regrettably, these are standard costs that were clearly outlined in our tenancy agreement and the appropriate legislation. They account for legitimate expenses incurred by both Ocean Letting and Management and the landlord in situations such as this where a tenant decides to vacate within two months of a fixed-term agreement. This situation necessitates the expenditure of time, resources, and paperwork to integrate a new tenant into the agreement, ensuring uninterrupted occupancy for all tenants remaining, and complete rental payment to the landlord. As you may recall from your own experience, this process is quite thorough.Regards Ocean
3/5
TrustpilotPoor communication …
The communication was poor from the solicitors , which held up the purchase of my house. Took days to come back to emails. The app wasn't up dated so of no use.
5/5
TrustpilotReally quick in obtaining a tenant…
Really quick in obtaining a tenant always a pleasure dealing with Bradley Stoke Ocean they handle all our properties a thank you to all the letting team Lilly and Evie well done girls very much appreciated Lou and Liz
5/5
GoogleLeyla at ocean has been great whilst we've been looking to relocate to Bristol. Always really helpful and friendly and communicates brilliantly.
5/5
TrustpilotAn excellent professional service. Highly recommended
I have used Ocean to both buy and sell properties and I've always been highly impressed with the service, to the extent that I've recommended others who have since used them and also been highly satisfied. The service is friendly and efficient and (unlike some estate agents) doesn't just stop once you've signed the contract. They're competitively priced and, most importantly, don't promise what they can't deliver. I have used them for a number of years and have never been disappointed.
1/5
TrustpilotDifficult to contact
Difficult to contact - once we paid the holding fee they replied to emails slowly and ignored questions asked re timings, then requested documentation filled in in short time frames. Wouldn't use again.
5/5
TrustpilotConveyancing Review
Managed to buy and move into our house in around 4/5 months
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. Ocean Knowle won Gold for Best Estate Agent Guide 2026 Gold Award, Knowle branch at EA Masters 2025, and 2 other industry awards since 2019.
