Trusted Agent profile · Bristol, City of
★★★★★
1,356 reviews across 3 platforms
321 Wells Road, Bristol, BS4 2QB, Bristol, City of, BS4 2QB
Part of Ocean, see every office.
Ocean's office in Bristol, City of, at 321 Wells Road, is rated 4.8 out of 5 across 1,356 reviews on three platforms, including 108 Google reviews rated 5.0.
108
Reviews on Google
This office
10
Reviews on Facebook
Business-wide
1,238
Reviews on Trustpilot
Business-wide
Every review we hold for the Bristol, City of office, from every platform, shown as written. First names only.
5/5
TrustpilotLily and the team were brilliant
Lily and the team were brilliant, excellent market knowledge meant that we put the house on at the right time and a tenant was found very quickly, they arranged for all of the certificates to be carried out and made the whole process completely seamless. Thank you
5/5
TrustpilotOlivia Stayning
Best solicitors were have ever used. Olivia was professional and the communication was excellent. Olivia informed me each step of the house sell and was easy obtainable my phone and email. Very pleased with the service and would definitely use ocean again.
5/5
TrustpilotBrilliant service from Tommy Day!
Tommy Day has been my contact throughout the whole process of renting a property with Ocean and he has been amazing! He made the process very easy with clear communication and answered any queries I had. Tommy is very polite, friendly and professional! Thank you Tommy :)
5/5
TrustpilotHad such great help from the ocean team…
Had such great help from the ocean team when letting out first property! Especially Lily Butler, as she provided all the relevant information and gave us some really great links and advice. Thankyou
5/5
TrustpilotBy far THE best estate agent in the Bristol area!
Ocean is by far THE most professional estate agent I have ever seen, in the country. Over the years I have come to learn how estate agents operate, specially the nationwide ones. let me explain why Ocean is so different from every other estate agents.So the most common tactics other estate agents use that is deemed unethical in my opinion are:- When they evaluate a property for sale, they know sellers usually go with the estate agent that gives the highest evaluation. So often they over evaluate your property then when you sign a min 3 months contract with them, they then claim the market is not good and encourage you to reduce the sale price. - The next thing to be aware of, which other estate agents often do is that their priority is the list of "property investors" they have on their files, and not you the seller! So if an investor is interested in your property, they will absolutely find a way to "encourage" you to reduce your price even further. - finally, what sets Ocean apart from all other estate agents is that most estate agents, specially the nationwide ones, have no interest or drive to sell your property. They just show someone around the property and answer the odd question that is asked of them. I have lost track of the number of times I have asked an estate agent whether the potential buyer was even asked to make an offer. Ocean is completely different to any other estate agent I have ever used... They are THE most ethical, honest and professional estate agent I have ever used. Even my solicitor commented on how efficient and professional Ocean has been! Ocean is a family run business so the directors actually care about the company and take pride in their customer service. My property was sold within 3 hours of going live! AND I got exactly what I asked for and what Ocean valued my property at (which was £20,000 more than any other estate agent). Even a nationwide estate agent commented saying they can not compete with Ocean when it comes to Bristol!!If you are in the Bristol area, Ocean is THE only estate agent I recommend you use. That what I will be doing in the future.
5/5
GoogleThis review is specific to Ocean's estate agent Billy Biggs. My partner and I have been viewing many flats to purchase in south Bristol over the last year and Billy showed us one flat for sale. Unfortunately, the flat didn't work out but we were impressed with Billy's high level of professionalism, knowledge about the flat, willingness to investigate information we requested, and his overall amiable nature. We have viewed many flats and his work ethic stood out heads and shoulders above the rest of the estate agents we've dealt with. Thanks, Billy!
1/5
TrustpilotPoor communication, very slow…
The sale of house and viewings were fine despite the house being a hard sale in henleaze.
Dear Mr Penny Thank you for taking the time to leave a review. We have checked our records but cannot locate any record of you on our database. We take all feedback very seriously and would like to understand more about your concerns. Could you please contact us directly so we can investigate this properly for you? With kind regards Ocean Property Lawyers
5/5
TrustpilotOcean Conveyancing Top Marks
I began the process of selling my flat with getting three different quotes. Of those, Ocean came out on top for both quote and professionalism. I chose Ocean Conveyancing for the legal aspect to keep things tidy. On price, they're fair and their service, matched the professionalism of Ocean Estates. Olivia, extremely knowledgeable, was my point of contact and helped throughout the legal selling process, assisted by an experienced team. To conclude, the Ocean Conveyancing experience has been amazing, all polite and friendly, thank you.
5/5
TrustpilotExcellent service again
This is the third time we have used ocean finance to arrange our mortgage. Once again the service was excellent. Our switch this time encountered some major issues due to our current lender and in particular Tracey was fantastic. We would highly recommend
5/5
TrustpilotAMELIA
The staff named Amelia attended us for rent an apartment..The procedures were explained clearly.she was so transparent with our doubt clarification.We had cleared all over paperworks and it just take little time for us to have a new accomodation.Thanks to team ocean for your services.Thanks Amelia for your guidance.
5/5
TrustpilotI cannot speak highly enough about…
I cannot speak highly enough about Ocean Financial Services. Having never had or attempted to get, a mortgage before I had no idea where to start. Victoria was amazing. She talked me through the whole process and took all the worry away.
5/5
TrustpilotEstate agents as they should be !
Dom was extremely helpful and always returned our calls during our negotiations!Liz our move manager kept us up to date every week with out fail and chased solicitors and went beyond the call of duty in solving problems and dealing with awkward enquiries!Well done team great job all round.Thank you.Highly recommend 5*
5/5
TrustpilotMellissa goes that extra mile
Mellissa is always attentive, helpful, and gives sound advice regards selling property. Her ability to listen to our concerns gave us confidence that the process would not be as daunting as we feared. Mellissa goes that extra mile in putting customers at ease.
5/5
GoogleOcean Estate Agents have been fantastic! Leyla and the team have been extremely helpful with any questions we have and response was extremely quick, thanks for all you’re help so far
5/5
TrustpilotOcean were Professional and Supportive
Ocean were appointed to sell my property in early May and I was pleasantly surprised to receive two asking price offers within the first week of the property going live.However, the agreed buyers’ solicitor was incredibly slow and unresponsive from the get-go.Spurious delays were encountered and the process was extremely onerous.Several months passed, with progress deteriorating to such an extent that I had contemplated withdrawing the sale.Mellissa (Bell) was designated my “Move Manager” to oversee the sale to contract completion and without Mellissa’s ongoing intervention and skilled coordination, the sale would have definitely been withdrawn.Her pleasant disposition and endeavour to complete was admirable.She demonstrated immense effort and professionalism in obtaining a successful outcome and relieving so much stress from my shoulders.A job well done by the Ocean Team.
5/5
TrustpilotThey did my process really quickly.
4/5
TrustpilotExcellent job and smooth process..thank…
Excellent job and smooth process..thank you
5/5
GoogleGot in contact with Tom Weaver following a tragic loss in our family for probate on some properties. Tom is kind, caring and very helpful. I knew that we were in good hands and if we come to sell, we wouldn’t go anywhere else. Really can’t thank him enough.
5/5
TrustpilotA very smooth process from the viewing…
A very smooth process from the viewing to securing the property and extremely efficient in answering my queries and concerns - have dealt with Jamie at all times and I can’t fault his service , very impressed and a relief to be dealing with a professional agent that is responsive and helpful
5/5
TrustpilotBrilliant service
We used Ocean conveyancing services for both buying and selling. The process was very smooth. Ella kept us very well informed and we didn't had to chase anything! We would definitely use Ocean conveyancing again and would recommend to family and friends.
5/5
TrustpilotReally happy with service we received…
Really happy with service we received from Ocean. Steve and Melissa were always on hand to answer questions and resolve any issues. A stressful time made a lot easier by a professional service. Thanks for all your help. Tom Westwood
5/5
TrustpilotHighly recommended
Claire was wonderful. She responded to my initial enquiry in minutes, and offered us an appointment the following day.
5/5
TrustpilotThe best Estate Agent in Bristol
The best Estate Agent in Bristol. Very professional, efficient, diligent and friendly. Thanks to Will, Georgia and Gayle, my flat was on the market and taken in two days and paperwork completed within a week. They also gave me fantastic advice, thank you Tom & Chris! I wouldn't use anyone else.
5/5
TrustpilotProfessional, helpful and friendly service
Joshua was professional throughout our dealings with Ocean and very personable and helpful. Nothing was too much trouble. Although a house move can be stressful, he really helped make it easier and very straightforward.
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