Trusted Agent profile · Bristol, City of

NEXA Bristol Bristol, City of reviews

★★★★★ Great

239 reviews across 3 platforms

Cargo 2, Unit 28, Museum Street, Bristol, BS1 6ZA, Bristol, City of, BS1 6ZA

NEXA Bristol's office in Bristol, City of, at Cargo 2, is rated 4.4 out of 5 across 239 reviews on three platforms, including 184 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.7 / 5

184

Reviews on Google

This office

Facebook logo

4.4 / 5

7

Reviews on Facebook

This office

Trustpilot logo

48

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for NEXA Bristol, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Bristol, City of office, from every platform, shown as written. First names only.

5/5

Google

Professional and flexible. Myself and my partner dealt with Ollie we were moving to Bristol for work and neither of us knew the area. Not only did he provide us with good knowledge of the Bristol area. He was also incredibly upfront and honest with our property search and went the extra mile to ensure we were kept in the loop through the whole process of gaining tenancy (which we did). Great person to deal with answered all questions we had. We are planning to buy after this tenancy and will definitely look to Nexa again.

Donald · 24 October 2019

Agent replied · 22 October 2024

Thank you for your review and kind words Donald! We are pleased to hear that Ollie was able to provide you with the 5* level of service you hoped for.

5/5

Google

Great experience with Will buying our first home; he was always on the end of the phone for any questions, kept us updated at all stages of the process and had good contacts for other services too. Would definitely recommend- thanks Will for helping make the whole process pretty stress free.

Harriet · 27 November 2023

Agent replied · 22 October 2024

Hi Harriet, we’re thrilled to see you were happy with your NEXA experience. Thank you for taking the time to leave a review!

5/5

Google

We decided to let our property through Nexa, Laura was our designated agent and was very professional,quick to respond and very knowledgeable of the area. She got us alot of potential renters in a short space of time and got us a very very good price PCM! Will continue to use Nexa to manage the property and will definitely be using them again on our next buy to let propertyPositiveResponsiveness, Professionalism, Value

Thomas · 23 October 2021

Agent replied · 22 October 2024

Hi Thomas, we’re thrilled to see you were happy with your NEXA experience. Thank you for taking the time to leave a review!

5/5

Google

Marie is our seller’s agency, she has been very helpful and informative all the way through. We were in a large chain with 8 houses involved, she kept us updated about the progress of the chain and we were kept in the loop all the time. Marie is also working hard to follow up the chain and chase for updates etc. definitely recommend her.

Chloe · 23 October 2022

Agent replied · 22 October 2024

Hello Chloe, thank you for leaving such a positive review! We are so glad you were happy with our estate agent services and look forward to working with you again in the future.

5/5

Google

It was a wonderful experience of buying a house with Nexa. Simon was really good in explaining the property and was always available to answer any questions. He was kind enough to show us the property second time when we wanted to do some measurements. I highly recommend Nexa and Simon.

Gagan · 23 October 2023

Agent replied · 22 October 2024

Hello Gagan, it’s great to hear that you had a positive experience, thank you for taking the time to leave a review. We look forward to working with you again in the future!

5/5

Google

My past experience with Carly Hales , Carly dealt with the sale of our beautiful cottage in Whitchurch Bristol ,our family cottage was such an emotional sell Carly handled the whole transaction for us with total respect and compassion. Carly was on hand every step of the way to ensure the whole transaction ran smoothly which it did! I recommend carlys services 100%.

Vicky · 23 October 2022

Agent replied · 22 October 2024

Hello Vicky, thank you for leaving such a positive review! We are so glad you were happy with our estate agent services and look forward to working with you again in the future.

5/5

Google

I personally couldn't recommend James Hughes at Nexa enough! This gentleman exceeded my expectations and delivered what he said he was going to do in a professional manner. James goes above and beyond, he will even answer messages out of hours for any concerns or questions you may have, he really does work 24/7! Keep up the good work James, it's safe to say I wont be using another estate agent again #clientforlife #thumbsup

Daniel · 23 October 2020

Agent replied · 22 October 2024

Thank you for your review Daniel! We are happy to hear that James was able to provide you with the 5* level of service you hoped for!

5/5

Google

Carly Hales looked after the sale of my house and was absolutely fantastic. Cant recommend her enough- will be recommending her to everyone I know. She's hands on and looks after everything quickly and with huge care. Made it completely hassle free for everyone involved. Thank you Carly!

Grace · 27 November 2023

Agent replied · 22 October 2024

Hello Grace, it’s great to hear that you had a positive experience, thank you for taking the time to leave a review. We look forward to working with you again in the future!

5/5

Google

I cannot reccomend Nexa enough, our agent Simon was so helpful and friendly and the best part was he sold our house super quickly after it had been on the market with another agent for months and months. We felt let down by the bigger estate agents we'd been with,but Simon really gave us ther personal touch and we felt he had our best interests at heartPositiveResponsiveness, Quality, Professionalism

Becky · 23 October 2021

Agent replied · 22 October 2024

Thank you Becky for taking the time to leave a positive review, we are pleased you were happy with your experience and look forward to working with you again in the future!

5/5

Google

Simon from Nexa Bristol is a genuine nice man who goes out of his way to help you. He is very professional and friendly and keeps you updated on everything going on with the house sell. The last week before exchanging was challenging but Simon kept us updated and kept the ball rolling. I would definitely recommend him. We couldn’t have done it without all his help.PositiveResponsiveness, Quality, Professionalism

Stephen · 23 October 2021

Agent replied · 22 October 2024

Thank you Stephen for your 5* review, we are glad you were happy with the service you received!

5/5

Google

Laura impressed me with her knowledge of the target market for selling my property, using not just the main websites but also social media. My first buyer pulled out within days Laura had a new quality buyer and a better price. Focused and positive what more can you ask. Laura is totally hands on and with you all the way.

Malcolm · 23 October 2022

Agent replied · 22 October 2024

Thank you Malcolm for your 5* review, we are glad you were happy with the service you received!

5/5

Google

Simon has been very helpful and professional and has gone above and beyond during our dealings with Nexa. The house purchase was complicated and Simon made himself available by phone whenever we needed to talk to him, even on weekends. We are very grateful for Simon's efforts and would recommend Nexa to anyone looking for an estate agent.

Hannah · 23 October 2022

Agent replied · 22 October 2024

Hello Hannah, thank you for leaving such a positive review! We are so glad you were happy with our estate agent services and look forward to working with you again in the future.

1/5

Trustpilot

The worst renting experience I have…

The worst renting experience I have ever had I reported many maintenance issues and they werent sorted, gas and electricity werent working over xmas and we were freezing , they didnt do anything about it , then our ceiling came down because of a leak, took them 2 months to sort and kept lying. It took them 8 months to resolve the issue and compensate for our damaged bed and wardrobe , will never be renting again and don’t recommend at all

AH · 19 September 2025

5/5

Google

Ollie has been fantastic in helping us to sell and let our properties in Bedminster. We have bought, sold and let through Ollie at Nexa and from the start of the process Ollie has been completely honest and always quick to respond to any queries. We wouldn't hesitate to recommend Ollie and Nexa to anyone looking to sell or rent their property and we will certainly be using him again!

William · 23 October 2020

Agent replied · 22 October 2024

Thank you for your review William! We are glad to hear that Ollie was able to provide you with the 5* level of service you hoped for.

5/5

Google

We used Nexa for the managment and also for the sale of our property. I can't rate Jake and his team highly enough - they were always very responsive with answering calls and emails, took complete control of dealing with our tenants, very transparent with costs and all round a great experiece using them. Thanks Jake and all the team at Nexa. Gabriella & Nick

Gabriella · 23 October 2021

Agent replied · 22 October 2024

Hi, we’re thrilled to see you were happy with your NEXA experience. Thank you for taking the time to leave a review!

5/5

Google

I highly recommend Will Martin. He is highly professional and has excellent knowledge of the local area. Together with his friendly and approachable demeanour he works swiftly and effectively and has let properties within days. He is an asset to the team.

Navid · 27 December 2023

Agent replied · 22 October 2024

Hi Navid, we’re thrilled to see you were happy with your NEXA experience. Thank you for taking the time to leave a review!

5/5

Google

Huge thank you to Will and the team at Acen for being 10/10 estate agents while we navigated the purchase of our first property. Quick, consistent and informative communication throughout.

Toby · 20 September 2025

5/5

Google

Thank you Ollie for your fantastic service over the last few months. As a landlord letting a property out from a different city I've needed an estate agent who's dependable with excellent communication and also a willingness to go the extra mile - Ollie and NEXA have done just that. They've made a stressful time a lot easier to manage and I'm content knowing the property will be looked after.

Gemma · 24 October 2019

Agent replied · 22 October 2024

Thank you for your review and kind words Gemma! We are pleased to hear that Ollie was able to provide you with the 5* level of service you hoped for.

5/5

Google

Had a great experience with Nexa so far. We dealt with James for our recent house viewing and it was really refreshing to deal with an estate agent who was friendly whilst being genuine and also very helpful at providing relevant information and answering any questions. The support after the viewing was great too, very quick response times and a willingness to answer any further questions as thoroughly as possible.

Michael · 24 October 2019

Agent replied · 22 October 2024

Thank you for your review and kind words Michael! We are pleased to hear that James was able to provide you with the 5* level of service you hoped for.

5/5

Google

Simon Coghlan-Forbes was brilliant. He is professional and understanding. When things got tough with solicitors he was always on hand to make calls and chase people up. He even answered when he was on holiday himself. Would highly recommend him and Nexa.

Nikki · 23 October 2023

Agent replied · 22 October 2024

Hi Nikki, we’re thrilled to see you were happy with your NEXA experience. Thank you for taking the time to leave a review!

5/5

Google

Simon Coghlan Forbes did a great job for us and sold our house quickly and efficiently. He somehow managed to get the job done before the end of the stamp duty holiday which benefitted both us and our buyer. The whole experience was professional, but at the same time relaxed and friendly. Many thanks to Simon and Nexa.PositiveResponsiveness, Quality, Professionalism, Value

Sheridan · 23 October 2021

Agent replied · 22 October 2024

Hi Sheridan, we’re thrilled to see you were happy with your NEXA experience. Thank you for taking the time to leave a review!

5/5

Google

Carly Hayes is the best estate agent we've ever encountered. Our house sold quickly, at a price we were happy with and every step of the process Carly was there making things happen. Highly recommend Nexa Bristol and particularly Carly.

Joolsey · 23 October 2023

Agent replied · 22 October 2024

Hello Joolsey, it’s great to hear that you had a positive experience, thank you for taking the time to leave a review. We look forward to working with you again in the future!

5/5

Google

Laura handled my sale from start to finish with enthusiasm and a professional can do attitude. I was a little sceptical how it would work with just the one Point of Contact to includes sales progression. It worked as Laura has great communication skills and did get back to me with my many questions. Thank you Laura

Trudi · 10 January 2022

Agent replied · 9 January 2025

Hello Trudi, it’s great to hear that you had a positive experience, thank you for taking the time to leave a review. We look forward to working with you again in the future!

5/5

Google

Nexa is very reliable for their fantastic job. I hear by specially would like to thank Laura for her excellent job during the past year. She is not just an agent but more like a friend who is kind hearted and always ready to help by her excellent knowledge! Cindy

Cindy · 23 October 2022

Agent replied · 22 October 2024

Hello, it’s great to hear that you had a positive experience, thank you for taking the time to leave a review. We look forward to working with you again in the future!

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Read NEXA Bristol's Google reviews

Questions about NEXA Bristol Bristol, City of

Has NEXA Bristol won any awards?

Yes. In The Trusted Agent 2026 awards: NEXA Bristol, City of won Trusted Agent.

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