Trusted Agent profile · Bristol, City of

NEXA Bristol Bristol, City of reviews

★★★★★ Excellent

297 reviews across 3 platforms

Cargo 2, Unit 28, Museum Street, Bristol, BS1 6ZA, Bristol, City of, BS1 6ZA

NEXA Bristol's office in Bristol, City of, at Cargo 2, is rated 4.5 out of 5 across 297 reviews on three platforms, including 242 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.7 / 5

242

Reviews on Google

This office

Facebook logo

4.4 / 5

7

Reviews on Facebook

This office

Trustpilot logo

48

Reviews on Trustpilot

Business-wide

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Awards

The Trusted Agent 2026 results for NEXA Bristol, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Bristol, City of office, from every platform, shown as written. First names only.

5/5

Google

"Sold our property with one viewing. Referred a friend and NEXA sold there's within 24 hours over asking price! I have dealt with many Estate Agents over the years and I can, without doubt, say that NEXA are the best!"PositiveResponsiveness, Quality, Professionalism, Value

Edward · 29 December 2020

Agent replied · 11 December 2024

Thank you for your review Edward! We are glad to hear that James was able to provide you with the 5* level of service you hoped for!

1/5

Trustpilot

Please do not rent from this company

Please do not rent from this company, especially if you are a young person. If you are already renting from them, when you do eventually move out of one of their houses, dispute the money they want to take from your bond. They will try to take it all!!

Stacie · 24 November 2023

5/5

Google

Rob at Nexa is without doubt the person you need to use if selling your home He is considerate to any situation you may be going through, he's sensitive, compassionate and extremely professional. Rob will assist you from start to finish with flawless communication. Superb.

Cher · 11 January 2020

Agent replied · 9 January 2025

Thank you for your review Cher! We are happy to hear that Rob was able to provide you with a 5* level of service!

5/5

Google

An agent that really does put the customer first. Past experience has made me very sceptical about the way estate agents work and reluctant to use them at all. Jake changed that. Happily recommend Nexa to anyone

Lynne · 23 October 2021

Agent replied · 22 October 2024

Hello Lynne, thank you for leaving such a positive review! We are so glad you were happy with the service and look forward to working with you again in the future.

5/5

Google

Very pleased with the service provided by Nexa Bristol, in finding a tenant for our rental property. We will definitely use again. Did not hang onto any monies owed to us, paperwork was issued electronically and was easy to deal with.

Sue · 23 October 2020

Agent replied · 22 October 2024

Thanks for your review Sue. We look forward to helping you again in the future

5/5

Google

Rob and Marie are very helpful during my purchase and they've been really responsive and efficient!

Haixue · 23 October 2023

Agent replied · 22 October 2024

Hello Haixue, it’s great to hear that you had a positive experience, thank you for taking the time to leave a review. We look forward to working with you again in the future!

5/5

Google

Laura Joyce has just successfully let our property at Wapping Wharf. She and her team were extremely efficient, friendly and easy to communicate with, and I would definitely recommend them (and use them again myself).

Sarah · 23 October 2021

Agent replied · 22 October 2024

Thank you Sarah for taking the time to leave a positive review, we are pleased you were happy with your experience and look forward to working with you again in the future!

5/5

Google

Marie did an excellent job managing a difficult chain to completion. She handled the communication admirably, keeping me well informed of the progress. Highly recommend.

Richard · 10 January 2023

Agent replied · 9 January 2025

Thank you Richard for your 5* review, we are glad you were happy with the estate agent services you received at NEXA!

5/5

Google

Professional, knowledgeable and great communications. Would thoroughly recommend!

Jayne · 26 March 2024

Agent replied · 22 October 2024

Hello Jayne, thank you for leaving such a positive review! We are so glad you were happy with our estate agent services and look forward to working with you again in the future.

5/5

Google

I want to thank Nexa for the excellent service. Ollie managed to rent the property very quickly, at the best price he had, his attention and dedication is excellent. We will surely continue with Nexa for a long time.

Soledad · 23 October 2020

Agent replied · 22 October 2024

Thank you for your kind words Soledad! We are happy to hear that Ollie provided you with the 5* level of service you hoped for!

1/5

Trustpilot

Illegal

Moved from Scotland and Nexa SW let a property in mid winter to a young family with a baby with no heating or electricity. Had to spend 5 days in emergency accommodation getting British gas to reconnect the power. Then have spent the last 4 weeks trying to get their maintenence departments to resolve several leaks and remove rubbish from previous tenant. AVOID

Elin · 10 January 2022

5/5

Google

Been in contact with Alex, who has been extremely helpful while trying to find a student friendly house. Its been a smooth process and i highly reccommend Nexa Bristol to anyone. Couldnt wish for a better service.

Charlie · 23 October 2020

Agent replied · 22 October 2024

Thank you for your kind words Charlie! We are glad that Alex was able to provide you with the help you needed, as well as delivering the 5* service you hoped for.

5/5

Google

"Simon Coghlan-Forbes sold my house within 3 weeks he was always there to answer any questions i needed to know always very polite and approachable. Simon has given us a fantastic service he comes highly recommended."

Debra · 23 October 2020

Agent replied · 22 October 2024

Thank you for your review and kind words Debra! We are glad to hear that Simon was able to provide you with the 5* level of service you hoped for.

5/5

Google

A fantastic new approach in Sales & Lettings from their trendy offices in Central Bristol. The dealings ive already had with them have been excellent!! Hats off to Ollie and everything he has done for me.

Look · 23 October 2020

Agent replied · 22 October 2024

Thank you for your kind words! We are glad Ollie was able to provide you with the 5* level of service you hoped for.

5/5

Trustpilot

NEXA SW are helpful agents with good…

NEXA SW are helpful agents with good local knowledge. I live far away so they represent me and look after my tenants, they’re always happy to help with anything. Would recommend their services for landlords

Rob · 28 April 2024

5/5

Trustpilot

Lovely team

NEXA have a lovely team of workers who all are happy to help with anything that you may need. They’re always smiling and you feel that your views are respected and you feel valued

Jay · 25 April 2024

5/5

Google

Great and Seamless service by NEXA Bristol. It was an efficient and smooth process from viewing to referencing to acceptance for renting. Great service provided by Mr.Ollie Canning. Thank you. I will highly recommend NEXA Bristol. Kapil

Kapil · 24 October 2019

Agent replied · 22 October 2024

Thank you, Kapil for your lovely words. Ollie will be delighted.

5/5

Google

Ollie at Nexa has been professional and helpful throughout the stressful process of moving from Sussex to Bristol. He has facilitated the move to my new flat extremely smoothly.

Daniel · 23 October 2020

Agent replied · 22 October 2024

Thank you for your review and kind words Daniel! We are pleased to hear that Ollie was able to provide you with the 5* level of service you hoped for.

5/5

Google

Totally refreshing experience with Ollie at Nexa. Things get done, no delays, no lies. After having time wasted with a few other agents I recommend Nexa and only Nexa!

Ian · 23 October 2020

Agent replied · 22 October 2024

Thank you for your review and kind words Ian!

4/5

Trustpilot

Good company attitude

Positive company to speak and interact with. I’ve always been able to reach out with any issues or concerns and have always had a good experience so far.

David · 28 April 2024

5/5

Facebook

Jake and Simon at Nexa are great. They were very patient with a longer exchange than we expected but did everything they could to push it along and chase what was outstanding. Communication is not an issue at all with these guys as they always message/call back when they can regardless of hours or day!! Would highly recommend!!!

Becky · 5 June 2021

5/5

Google

I have been so impressed with the way James Hughes dealt with the process of selling our home. Nothing was ever a problem. Communication was amazing. Highly recommended.

Silly · 23 October 2020

Agent replied · 22 October 2024

Thank you for your review and kind words!

5/5

Google

The Team at Nexa Bristol are an absolute pleasure to work with. Their holistic approach and swift response to any issue turn the headache of being an overseas landlord into a hassle and stress free process. Ollie and Stephanie are very proactive and always available whatever may be needed. I strongly recommend working with Nexa.PositiveResponsiveness, Quality, Professionalism, Value

Mariano · 23 October 2020

1/5

Facebook

Communication very poor Manners very poor What they care about is selling their properties and as soon as that happens, forget it about them. The process to buy an house with them took 11 months. They don’t ring you to keep you informed , it was always me chasing them. Really bad

Rosario · 29 November 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read NEXA Bristol's Google reviewsLeave NEXA Bristol a review

Questions about NEXA Bristol Bristol, City of

Has NEXA Bristol won any awards?

Yes. In The Trusted Agent 2026 awards: NEXA Bristol, City of won Trusted Agent.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. NEXA Bristol hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bristol, City of.

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