Trusted Agent profile · Bristol, City of
★★★★★
772 reviews across 3 platforms
764 Fishponds Road, Fishponds, Bristol, BS16 3UA, Bristol, City of, BS16 3UA
Hunters's office in Bristol, City of, at 764 Fishponds Road, is rated 3.0 out of 5 across 772 reviews on three platforms, including 211 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of eight awards Hunters won in 2026.
The Trusted Agent 2026 results for Hunters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Bristol, City of office, from every platform, shown as written. First names only.
1/5
TrustpilotBeen calling them more then 10 times
Been calling them more then 10 times. They say they're busy and they will get someone to call back in 5 mins yet no call received since yesterday. How busy can anyone get for 2 days that they cannot call back to their customers. Been trying to book a viewing. NO RESULT.
5/5
TrustpilotHaving recently sold and purchased a…
Having recently sold and purchased a house with Hunters I found them to be extremely helpful, they answered every question I had with ease and no task for was too much. They made the sale and purchase less stressful. I was very happy with the level of service we received.
1/5
TrustpilotVery unprofessional company
Very unprofessional company who bully young tenants into doing their dirty work for them to give them less work to do for the next tenants. Very unhelpful and ignorant staff who work in the offices who dont even Acknowledge that you're there when you walk in. Would recommend avoiding dealing with these at all costs.
5/5
GoogleAll the staff at Hunters in FIshponds were friendly and helpful Joel worked tirelessly for us in a difficult situation (unhelpful lawyers...). Recommended!
Hi Emanuele, thank you for reviewing our service. I'm pleased that you were happy with the level of service provided in your purchase and that I was able to progress the transaction to a successful completion. Hope you enjoy your new home and all the best for the future. Kind Regards, Joel
5/5
TrustpilotAbsolutely pleased with this Estate…
Absolutely pleased with this Estate Agent, helpful all the way through a stressful time. Julian in particular goes above and beyond. Niall sorted things out quicker than the solicitor on the day off moving. Girls in office also helpful and efficient. Would def recommend
5/5
Trustpilotsold with in two days
my home was sold just two days after hunters took over the sale,fantastic people to talk to, very understanding of your situation and take the stress out of selling,
1/5
TrustpilotHunters threw me out during the covid
Hunters threw me out during the covid, send emails that are the opposite of what they say in phone calls, and talk down to you when they speak to you on the phone. I was at the huddersfield branch, go see for yourself as its run by a bunch of b*tches :)
5/5
TrustpilotStanstead Abbotts Hunters.
Stanstead abbotts has a 'Hunters' and it is run by the nicest chap you could hope to meet...Adrian Fallart,He is honest,polite,realistic,and he has a very well looked after labrador who sits out the back.This guy is a complete pleasure to do business with,and I wouldn't hesitate to guide anyone to him.
5/5
GoogleHunters sold our flat on the first day on the market, and then helped through what became a quite complicated sale. Very much recommend!
Dear Kenny, Thank you for taking the trouble to review our service - we are delighted with your 5* review. In many circumstances the real work begins after the sale has been agreed. Your sale was a prime example of this. We appreciate the efforts you made to support your sale - a great all round team effort! Thank you again for your business. Regards, Mark Symonds
4/5
TrustpilotJake Sauvage led us through a difficult…
Jake Sauvage led us through a difficult new home purchase during the Covid crisis. He went that extra mile to make sure we had a successful conclusion communicating between both solicitors and the developers. His team members were also there to help when he was not available. Thank You Hunters of Tenderton
1/5
TrustpilotI've rented with them for 6 years and…
I've rented with them for 6 years and wouldn't recommend. Took them over 2 months to give our deposit back because they were "busy". They also charged us insane contract renewal fees every year until the law finally stopped them from doing so.
1/5
TrustpilotI was absolutely nightmare deal with…
I was absolutely nightmare deal with this letting agent (Hunters at Harbone)They make a lot of mistake in tenancy agreement date. When talking about money, no a single penny is allowed with them.Overall, the worst letting agent in the UK. Highly NOT recommended and give no satisfactory response to complaints.
1/5
TrustpilotThey didn't turn up for a viewing
They didn't turn up for a viewing. Really difficult climate for renters and had to travel a long way only for no contact or explanation.
5/5
Googlegreat team detailed knowledge - facilitated positive result in sale of my house and purchase of the new one - would definitely recommend
Hello Mr Hassan, Thank you for your kind words and the 5* rating. We were pleased to see you through both your sale and purchase. All the best from all of us at Hunters - Fishponds.
5/5
TrustpilotSelling
unsure why the negative reviews, Hunters are doing a good job so far, huge mention to Ms Lee!!!
5/5
TrustpilotThere ARE decent estate agents…Who knew?
I’ve used a few estate agents in the past and have a fairly cynical view of them. However Hunters have managed to change my mind. The service and their communication has been very good all through the process. Highly recommended.
1/5
TrustpilotUnhelpful and rude
Short, unresponsive team who despite the tag line of “here to help you get there” have provided no such help. Have applied for several properties as well as emailed to ask for guidance moving to a new city with rude responses that they are unable to support.
5/5
GoogleI recently bought a new house in Fishponds through David Bridge of Hunters and the service I received was excellent.
Hello Mr Searle, We are delighted to hear that you have had a good experience here at our Fishponds Branch. We wish you all the very best in your new home.
5/5
GoogleEasy to deal with and will actually call you back when they say they will.
Hi Ryan, really appreciated the 5 stars! All the best, Joel and the team
5/5
TrustpilotAmazing service!
I had absolutely amazing service when dealing with hunters, they were so professional and kept me involved with every stage of the process. I never had to chase them up for any details, as they were always on top on things! Would 110% recommend.
1/5
TrustpilotDid not turn up for appointment
Did not turn up for appointment for the house valuation Did not aswere the phone at local office (Kendal)kept me waiting for fifteen minutes then tranfered me to answere phonehead office promised call back none happened
5/5
GoogleFirst class service. Reliable and did what they promised. Negotiated up a great ice for me
Hello Barry, many thanks for your review and for choosing Hunters to sell the retirement apartment. Really pleased you were happy with the level of service we offered. All the best, Regards, Joel and team.
1/5
TrustpilotDO NOT USE!
DO NOT USE!! Send threating letters to older people who do not owe them money after they've not even sold their house for them, disgusting behaviour. I would give 0 stars it it was possible.
1/5
TrustpilotPortishead Branch - lack of communication, rude staff
Hunters sales progresses are terrible at progressing sales! They fail to respond to any emails and when they do they are simply rude. The least pro-active people ive had to deal with before, i would not reccomend
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Hunters, City of won Gold; Hunters, Chesterfield won Platinum; Hunters, DY8 won Platinum; Hunters, Southampton won Platinum; Hunters, Filey won Gold; Hunters, Dewsbury won Gold; Hunters, Romford won Gold; Hunters, Amersham won Gold.
