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Hollis Morgan Residential reviews

4.9

★★★★★ Excellent

256 reviews across 3 platforms

9 Waterloo Street, Bristol, BS8 4BT, Bristol, City of BS8 4BT

Hollis Morgan's Bristol, City of office at 9 Waterloo Street is rated 4.9 out of 5 across 256 reviews on three platforms, including 250 Google reviews rated 4.9. Checked 9 October 2026.

Google logo

4.9 / 5

250

Reviews on Google

This office

Facebook logo

5.0 / 5

3

Reviews on Facebook

This office

Yell logo

3.7 / 5

3

Reviews on Yell

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Bristol, City of office, from every platform, shown as written. First names only.

1/5

Google

Where do I start? False advertising, pressure sales tactics, rude emails, not having the keys on day of completion, followed by not all the keys being present. My experience with Hollis Morgan has been nothing short of horrendous, comically ridiculous and one I hope nobody else goes through. Buying property is stressful enough without the added incompetence of the estate agents. Advertised as fully furnished which was incorrect, when I complained, I was offered a small gesture that might have bought me a chair, or 2. When I pressed for more to be done I was basically laughed at. Completion occurred around 11am, at which point they didnt have the keys, once they did have the keys they never notified me, leaving me to obtain the keys at 9:30pm. Now im sure Olly will reply with some reasoning behind everything as he has done on the other poor reviews, but for me, I would never deal with this company again

Dan · 25 October 2023

Agent replied · 24 October 2024

Dan We have an average rating of 4.9 / 5 from over 200 reviews so this negative scenario does not sit comfortably with us. You are correct in that we could successfully counter argue your points but I appreciate you have had an extremely stressful time funding the purchase but am glad you have now managed to resolve the situation and genuinely wish you the best. As we have previously stated we like you on a personal level and want you to be successful. I hope that once the dust and emotions settle you will reconsider your opinion of Hollis Morgan. Best Olly

5/5

Google

From our first meeting with Olly, we felt confident we had put the sale of our house into the right hands. From the beginning to the end of the very lengthy Probate process, he and his team, have been very supportive, helpful and their advice invaluable. We could not think more highly of our experience in our dealings with them and we are very grateful to have got our house sold in very difficult market times. Huge thanks to them all.

Mary · 25 October 2023

Agent replied · 24 October 2024

Mary we are so pleased that you finally had closure on this sale with an excruciating long build up and wait for the probate but a happy ending for all involved! Huge thanks for your kind words and look forward to helping again soon. Olly & Team

5/5

Google

What can I say about Hollis Morgan other that incredible, amazing and fantastic. Olly has the patience of a saint, we had been talking to him on and off for over 2 years, had believed we had sold it privately, went back to him, changed our minds, went back again and finally agreed to an auction date. Oh my goodness that's when the speed changed in less than 2 months we went from Hollis Morgan being on site that same day taking photographs to it being listed to numerous viewings. We had been advised to price at the lower end to gain interest we priced at £235,000 with a reserve of £250,000, our initial buyer had offered £280,000. Suddenly we are at auction day. This is where Andrew the Amazing took over we were the 1st lot up and in what seemed like minutes bidding was going fast and furiously and the hammer went down at £325,000. To say we are delighted is an understatement and we cannot recommend Hollis Morgan highly enough.

Diane · 25 October 2023

Agent replied · 24 October 2024

Hi Diane i am so glad it was worth the wait! This was a classic auction scenario and we are all delighted that you got such an amazing result - thank you for having the faith in us! Olly & Team

5/5

Google

I recently sold my late father’s house with Hollis Morgan. From my first meeting with Olly, I was impressed with his knowledge on the location of the house, the style of house and property market. I was nervous at first to put the house up for auction as it had been sat on the market for a while but I felt more confident following our meeting. He and his team communicated well throughout the process and acted professionally. The house sold at the first auction. I highly recommend using Hollis Morgan.

Lorr · 25 October 2023

Agent replied · 8 November 2024

A great example of a successful plan B! It is always slightly more pressure when the house has been previously marketed but we were as pleased as you with the result - thank you again! Olly & Team

5/5

Google

Hello Olly and the auction team. Thankyou all for everything that you have done regarding the sale of my dad's bungalow, You were all absolutely brilliant with the whole stress free process, with a really amazing result. Thankyou all once again. Dave Prolles.

Dave · 25 October 2022

Agent replied · 24 October 2024

Hi Dave thank you for taking our advice to get the gardens cleared - it made such a difference and we sold for nearly double the estimate - what a result!! Olly & Auction Team

5/5

Google

Good experience selling our property with Hollis Morgan. Olly and his team were very helpful, especially Noah who showed prospective buyers around and kept us updated after every new viewing.

Roger · 25 October 2023

Agent replied · 24 October 2024

Roger thank you for your positive review and i Noah will be thrilled - Team effort and we are all delighted with the result! Olly & HM Team

5/5

Google

We were first-time sellers at auction and I am amazed how simple, smooth, fast and effective the process has been from start to finish. Olly and his team explained everything clearly at each stage and offered extermely valuable advices. Highly recommended !

Alice · 25 October 2022

Agent replied · 24 October 2024

Hi Alice it was an epic journey but absolutely chuffed to have hit that top end of the target range that allows everyone to move forward - good times!

5/5

Google

Sold our garage at auction. Olly and the team were approachable, friendly and efficient and answered all my questions and concerns promptly. Our first experience of selling property at auction and it was very positive, everything went very smoothly. Thank you all, Holly.

Martin · 20 October 2024

5/5

Google

Thank you to Olly and all the team for an excellent service.

Donna · 24 September 2024

Agent replied · 24 October 2024

Hi Donna Thank you for choosing Hollis Morgan from the various auctioneers you spoke with - delighted to get the result you wanted! Olly & Team

5/5

Google

We have had a great experience with Olly and the Hollis Morgan team. From the off, they made us feel like valued and appreciated clients. They took the time to understand our position, listened carefully, and we always felt that their advice was sound and tailored to our situation. Our house sold at their February auction for a little more than we predicted too. All in all an excellent service and we thoroughly recommend Hollis Morgan!

Katharine · 25 October 2023

Agent replied · 24 October 2024

Hi Katharine What a fantastic review - thank you! We are so please you enjoyed the experience and most importantly are happy with the result! Best Olly

5/5

Google

Olly and his team were most professional and were a sheer pleasure to work with. I could not have asked for more help and support to bring about a successful outcome and I would not hesitate to recommend them. Many thanks.PositiveResponsiveness, Quality, Professionalism, Value

Robert · 10 January 2022

Agent replied · 9 January 2025

Denny that is extremely kind and thank you for choosing the auction route and we are so pleased you are happy with the result Olly & the Live Online Auction Team

5/5

Google

Very fast, responsive, efficient and friendly - and achieved the sale of my property as promised - thank you to Olly and the team.

Tom · 29 November 2023

Agent replied · 24 October 2024

Hi Tom Thank you for your 5* Review - great result for everyone involved and thank you again for your instructions! Olly & Team

5/5

Google

The auction team at Hollis Morgan were easy to deal with, accessible and responsive. The communication throughout the marketing and sale was excellent. Olly and the team have the confidence and professionalism that comes from experience and were warm and upbeat with it. Thanks.PositiveResponsiveness

Gregory · 25 October 2021

Agent replied · 24 October 2024

Hi Greg Awesome result and thanks again for letting us work as a team on this to get her over the line - roll on 2021! Olly & The Auction team

5/5

Google

I wanted to sell promptly! so simply hand it over to the experts; confident that they would handle the sell professionally…they did! and with an added personal touch. Olly and the team promptly inform you of viewing developments and buyers interest. I would recommend Hollis Morgan to get the deal done.

Leigh · 26 October 2019

Agent replied · 24 October 2024

Leigh thank you for very kind testimonial - lots of patience all round but a very good result!!! Olly & Auction Team

5/5

Google

The service provided by Olly, Andrew and the team is first class - without a doubt the best property team in the South West! I highly recommend their conscientious and professional service. Many thanks, Toby

Toby · 25 October 2022

Agent replied · 24 October 2024

Hi Toby thank you for these amazing words to match the amazing result - got to be a record for BS7 !! Olly @ Hollis Morgan

5/5

Google

Absolutely delighted with the service provided, having had no previous experience in selling via auction on line. Excellent marketing brochure prepared and sound advice given on reserve and guide price. Kept informed in a timely manner throughout the process. So easy to follow the auction live on line with the link provided. The auctioneer was superb, teasing the best price out of the final two bidders. A truly professional team.

Patrick · 25 October 2023

Agent replied · 24 October 2024

Hi Patrick Thank you for your happy review and i think its fair to say our Sales Manager Lucinda can take all the credit for this one and brilliant to have got such a high price for you and the family! Many thanks Olly, Lucinda & Team!

5/5

Google

Not just a great auctioneer! Very good team in the residential sales dept and secured top money on my flats, the sales progression was probably the best I’ve ever experienced, massive thank you to Mike for his hard work and dedication getting them over the line.

Jon · 25 October 2020

Agent replied · 24 October 2024

Thank you for the kind words. It’s been a genuine pleasure not only being involved with finding buyers for the new flats but also helping out with the initial acquisition of the site in the first place. The flats themselves were superb and we’ve all enjoyed being part of your journey - needless to say we’d be very keen to work with you again. Beat wishes from all at Hollis Morgan

5/5

Google

Olly and his team gave us excellent advice and showed great patience with us in the lead up to the auction. They successfully arranged a sale when all seemed lost. Highly recommended.

Alan · 25 October 2022

Agent replied · 24 October 2024

Hi Alan thank you for the positive review - it was a brilliant challenge and delighted to have made it work for everyone! Enjoy Olly & Auction Team

5/5

Google

Good morning, Olly, all, Your auctioneer was brilliant. Vicky and I watched from the start to get a feel of how it works (witnessing our first auction) so it was something of an emotional baptism of fire to see our building under the hammer! We are absolutely delighted and ecstatic with the price achieved!! Vicky and I wanted to express our gratitude to the incredible job your team have carried out from start to finish. The viewings ran like clockwork (no thanks to my mishap on one occasion 😊). Brilliant communications throughout. The price achieved demonstrates how much interest was built up prior to the auction. I will without hesitation recommend your company to anyone interested in selling their property. Thank you all. Tom & Vicky Brown

Tom · 25 October 2022

Agent replied · 24 October 2024

Hi Tom If Carlsberg made vendors... thank you for all your help from start to finish and it was hugely satisfying to work with a client who would listen to our advice and enthusiastically help us action it - the result vindicated that decision - thank you!

5/5

Google

The team at Hollis Morgan have been fantastic. Good advice and great service throughout the process of selling our property.

Tom · 25 September 2025

Agent replied · 23 January 2026

Hi Tom Given that we first spoke in 2020 this deal does feel a lifetime in the making! But both our patience paid off as we managed to sell at an exceptional price and you were clearly a happy client! Good things come to those who wait! Olly & Auction Team

5/5

Google

Olly and the Hollis Morgan team were brilliant from start to finish, I used there services to auction my property as had moved from the area and wanted my sale to be stress free, they kept me in the loop at all times, and got me more than I was expecting for my property which was great, anyone in the Bristol and surrounding South west areas don't hesitate to contact Olly and the Hollis Morgan team for yourselves.

Ty · 25 October 2022

Agent replied · 24 October 2024

Ty we are delighted to have got such a good price for the flat and thank you for your amazing testimonial! Olly @ Hollis Morgan

5/5

Google

Hollis Morgan have been very professional and helpful from start to finish. The house we were selling had some issues making it unlikely to be mortgageable to a high street lender. Hollis Morgan handled the sale expertly. Their communication was good and kept me up to date as things progressed. Ended up selling before auction. Pleased with the result and definitely recommend Hollis Morgan.

Justine · 25 October 2023

Agent replied · 24 October 2024

Justine thank you for the positive testimonial in what was a very tricky situation for so many reasons! We really appreciate you taking our professional advice and are chuffed you are pleased with the result. Olly & Auction Team

5/5

Google

Having been on the market for a long time with multiple agents, to switch and get the sale before the auction and completion in less than 4 weeks after is a massive weight off our shoulders. So big thanks to all the team for their fast action and help getting our place sold so quickly.

Joshua · 27 April 2024

Agent replied · 24 October 2024

Hi Josh this is the best example of AUCTION MEANS ACTION we can recently think of and great to get the extra price above the reserve - thank you for the leap of faith and best of luck Olly & HM Team

5/5

Google

Hollis Morgan was extremely helpful at all stages of the process. Mike was always on hand for any questions we had. He was also great at liaising with our solicitors. We had a truly brilliant experience using them as our estate agents!

Elliot · 24 December 2019

Agent replied · 22 December 2024

Elliot, It was an absolute pleasure dealing with you both and I hope you are loving life in your lovely new home. Mike Hollis Morgan - Residential Sales

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Hollis Morgan's Google reviews

Questions about Hollis Morgan Residential

How many reviews does Hollis Morgan Residential have?

Hollis Morgan's Bristol, City of office has 256 reviews across three platforms: 250 on Google, 3 on Facebook, 3 on Yell. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Hollis Morgan Residential's rating?

Hollis Morgan Residential is rated 4.9 out of 5 across all 256 reviews, and 4.9 out of 5 on Google from 250 reviews, checked 9 October 2026.

Where is Hollis Morgan's Bristol, City of office?

Hollis Morgan Residential, 9 Waterloo Street, Bristol, BS8 4BT, Bristol, City of BS8 4BT.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.