Every review we hold for the Bristol, City of office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleWhere do I start?
False advertising, pressure sales tactics, rude emails, not having the keys on day of completion, followed by not all the keys being present.
My experience with Hollis Morgan has been nothing short of horrendous, comically ridiculous and one I hope nobody else goes through. Buying property is stressful enough without the added incompetence of the estate agents.
Advertised as fully furnished which was incorrect, when I complained, I was offered a small gesture that might have bought me a chair, or 2. When I pressed for more to be done I was basically laughed at.
Completion occurred around 11am, at which point they didnt have the keys, once they did have the keys they never notified me, leaving me to obtain the keys at 9:30pm.
Now im sure Olly will reply with some reasoning behind everything as he has done on the other poor reviews, but for me, I would never deal with this company again
Dan · 25 October 2023
Agent replied · 24 October 2024
Dan
We have an average rating of 4.9 / 5 from over 200 reviews so this negative scenario does not sit comfortably with us.
You are correct in that we could successfully counter argue your points but I appreciate you have had an extremely stressful time funding the purchase but am glad you have now managed to resolve the situation and genuinely wish you the best.
As we have previously stated we like you on a personal level and want you to be successful.
I hope that once the dust and emotions settle you will reconsider your opinion of Hollis Morgan.
Best
Olly
★★★★★ 5/5
GoogleFrom our first meeting with Olly, we felt confident we had put the sale of our house into the right hands. From the beginning to the end of the very lengthy Probate process, he and his team, have been very supportive, helpful and their advice invaluable. We could not think more highly of our experience in our dealings with them and we are very grateful to have got our house sold in very difficult market times. Huge thanks to them all.
Mary · 25 October 2023
Agent replied · 24 October 2024
Mary we are so pleased that you finally had closure on this sale with an excruciating long build up and wait for the probate but a happy ending for all involved!
Huge thanks for your kind words and look forward to helping again soon.
Olly & Team
★★★★★ 5/5
GoogleWhat can I say about Hollis Morgan other that incredible, amazing and fantastic.
Olly has the patience of a saint, we had been talking to him on and off for over 2 years, had believed we had sold it privately, went back to him, changed our minds, went back again and finally agreed to an auction date.
Oh my goodness that's when the speed changed in less than 2 months we went from Hollis Morgan being on site that same day taking photographs to it being listed to numerous viewings. We had been advised to price at the lower end to gain interest we priced at £235,000 with a reserve of £250,000, our initial buyer had offered £280,000.
Suddenly we are at auction day. This is where Andrew the Amazing took over we were the 1st lot up and in what seemed like minutes bidding was going fast and furiously and the hammer went down at £325,000.
To say we are delighted is an understatement and we cannot recommend Hollis Morgan highly enough.
Diane · 25 October 2023
Agent replied · 24 October 2024
Hi Diane i am so glad it was worth the wait!
This was a classic auction scenario and we are all delighted that you got such an amazing result - thank you for having the faith in us!
Olly & Team
★★★★★ 5/5
GoogleI recently sold my late father’s house with Hollis Morgan. From my first meeting with Olly, I was impressed with his knowledge on the location of the house, the style of house and property market. I was nervous at first to put the house up for auction as it had been sat on the market for a while but I felt more confident following our meeting. He and his team communicated well throughout the process and acted professionally. The house sold at the first auction. I highly recommend using Hollis Morgan.
Lorr · 25 October 2023
Agent replied · 8 November 2024
A great example of a successful plan B! It is always slightly more pressure when the house has been previously marketed but we were as pleased as you with the result - thank you again!
Olly & Team
★★★★★ 5/5
GoogleHello Olly and the auction team.
Thankyou all for everything that you have done regarding the sale of my dad's bungalow, You were all absolutely brilliant with the whole stress free process, with a really amazing result.
Thankyou all once again.
Dave Prolles.
Dave · 25 October 2022
Agent replied · 24 October 2024
Hi Dave thank you for taking our advice to get the gardens cleared - it made such a difference and we sold for nearly double the estimate - what a result!!
Olly & Auction Team
★★★★★ 5/5
GoogleGood experience selling our property with Hollis Morgan. Olly and his team were very helpful, especially Noah who showed prospective buyers around and kept us updated after every new viewing.
Roger · 25 October 2023
Agent replied · 24 October 2024
Roger thank you for your positive review and i Noah will be thrilled - Team effort and we are all delighted with the result!
Olly & HM Team
★★★★★ 5/5
GoogleWe were first-time sellers at auction and I am amazed how simple, smooth, fast and effective the process has been from start to finish. Olly and his team explained everything clearly at each stage and offered extermely valuable advices. Highly recommended !
Alice · 25 October 2022
Agent replied · 24 October 2024
Hi Alice it was an epic journey but absolutely chuffed to have hit that top end of the target range that allows everyone to move forward - good times!
★★★★★ 5/5
GoogleSold our garage at auction. Olly and the team were approachable, friendly and efficient and answered all my questions and concerns promptly. Our first experience of selling property at auction and it was very positive, everything went very smoothly. Thank you all, Holly.
Martin · 20 October 2024
★★★★★ 5/5
GoogleThank you to Olly and all the team for an excellent service.
Donna · 24 September 2024
Agent replied · 24 October 2024
Hi Donna
Thank you for choosing Hollis Morgan from the various auctioneers you spoke with - delighted to get the result you wanted!
Olly & Team
★★★★★ 5/5
GoogleWe have had a great experience with Olly and the Hollis Morgan team. From the off, they made us feel like valued and appreciated clients. They took the time to understand our position, listened carefully, and we always felt that their advice was sound and tailored to our situation. Our house sold at their February auction for a little more than we predicted too. All in all an excellent service and we thoroughly recommend Hollis Morgan!
Katharine · 25 October 2023
Agent replied · 24 October 2024
Hi Katharine
What a fantastic review - thank you!
We are so please you enjoyed the experience and most importantly are happy with the result!
Best
Olly
★★★★★ 5/5
GoogleOlly and his team were most professional and were a sheer pleasure to work with. I could not have asked for more help and support to bring about a successful
outcome and I would not hesitate to recommend them. Many thanks.PositiveResponsiveness, Quality, Professionalism, Value
Robert · 10 January 2022
Agent replied · 9 January 2025
Denny that is extremely kind and thank you for choosing the auction route and we are so pleased you are happy with the result
Olly & the Live Online Auction Team
★★★★★ 5/5
GoogleVery fast, responsive, efficient and friendly - and achieved the sale of my property as promised - thank you to Olly and the team.
Tom · 29 November 2023
Agent replied · 24 October 2024
Hi Tom
Thank you for your 5* Review - great result for everyone involved and thank you again for your instructions!
Olly & Team
★★★★★ 5/5
GoogleThe auction team at Hollis Morgan were easy to deal with, accessible and responsive. The communication throughout the marketing and sale was excellent. Olly and the team have the confidence and professionalism that comes from experience and were warm and upbeat with it. Thanks.PositiveResponsiveness
Gregory · 25 October 2021
Agent replied · 24 October 2024
Hi Greg
Awesome result and thanks again for letting us work as a team on this to get her over the line - roll on 2021!
Olly & The Auction team
★★★★★ 5/5
GoogleI wanted to sell promptly! so simply hand it over to the experts; confident that they would handle the sell professionally…they did! and with an added personal touch.
Olly and the team promptly inform you of viewing developments and buyers interest.
I would recommend Hollis Morgan to get the deal done.
Leigh · 26 October 2019
Agent replied · 24 October 2024
Leigh thank you for very kind testimonial - lots of patience all round but a very good result!!!
Olly & Auction Team
★★★★★ 5/5
GoogleThe service provided by Olly, Andrew and the team is first class - without a doubt the best property team in the South West!
I highly recommend their conscientious and professional service.
Many thanks,
Toby
Toby · 25 October 2022
Agent replied · 24 October 2024
Hi Toby thank you for these amazing words to match the amazing result - got to be a record for BS7 !!
Olly @ Hollis Morgan
★★★★★ 5/5
GoogleAbsolutely delighted with the service provided, having had no previous experience in selling via auction on line. Excellent marketing brochure prepared and sound advice given on reserve and guide price. Kept informed in a timely manner throughout the process. So easy to follow the auction live on line with the link provided. The auctioneer was superb, teasing the best price out of the final two bidders. A truly professional team.
Patrick · 25 October 2023
Agent replied · 24 October 2024
Hi Patrick
Thank you for your happy review and i think its fair to say our Sales Manager Lucinda can take all the credit for this one and brilliant to have got such a high price for you and the family!
Many thanks
Olly, Lucinda & Team!
★★★★★ 5/5
GoogleNot just a great auctioneer! Very good team in the residential sales dept and secured top money on my flats, the sales progression was probably the best I’ve ever experienced, massive thank you to Mike for his hard work and dedication getting them over the line.
Jon · 25 October 2020
Agent replied · 24 October 2024
Thank you for the kind words.
It’s been a genuine pleasure not only being involved with finding buyers for the new flats but also helping out with the initial acquisition of the site in the first place.
The flats themselves were superb and we’ve all enjoyed being part of your journey - needless to say we’d be very keen to work with you again.
Beat wishes from all at Hollis Morgan
★★★★★ 5/5
GoogleOlly and his team gave us excellent advice and showed great patience with us in the lead up to the auction. They successfully arranged a sale when all seemed lost. Highly recommended.
Alan · 25 October 2022
Agent replied · 24 October 2024
Hi Alan thank you for the positive review - it was a brilliant challenge and delighted to have made it work for everyone!
Enjoy
Olly & Auction Team
★★★★★ 5/5
GoogleGood morning, Olly, all,
Your auctioneer was brilliant. Vicky and I watched from the start to get a feel of how it works (witnessing our first auction) so it was something of an emotional baptism of fire to see our building under the hammer!
We are absolutely delighted and ecstatic with the price achieved!!
Vicky and I wanted to express our gratitude to the incredible job your team have carried out from start to finish. The viewings ran like clockwork (no thanks to my mishap on one occasion 😊). Brilliant communications throughout. The price achieved demonstrates how much interest was built up prior to the auction. I will without hesitation recommend your company to anyone interested in selling their property.
Thank you all.
Tom & Vicky Brown
Tom · 25 October 2022
Agent replied · 24 October 2024
Hi Tom
If Carlsberg made vendors... thank you for all your help from start to finish and it was hugely satisfying to work with a client who would listen to our advice and enthusiastically help us action it - the result vindicated that decision - thank you!
★★★★★ 5/5
GoogleThe team at Hollis Morgan have been fantastic. Good advice and great service throughout the process of selling our property.
Tom · 25 September 2025
Agent replied · 23 January 2026
Hi Tom
Given that we first spoke in 2020 this deal does feel a lifetime in the making!
But both our patience paid off as we managed to sell at an exceptional price and you were clearly a happy client!
Good things come to those who wait!
Olly & Auction Team
★★★★★ 5/5
GoogleOlly and the Hollis Morgan team were brilliant from start to finish, I used there services to auction my property as had moved from the area and wanted my sale to be stress free, they kept me in the loop at all times, and got me more than I was expecting for my property which was great, anyone in the Bristol and surrounding South west areas don't hesitate to contact Olly and the Hollis Morgan team for yourselves.
Ty · 25 October 2022
Agent replied · 24 October 2024
Ty we are delighted to have got such a good price for the flat and thank you for your amazing testimonial!
Olly @ Hollis Morgan
★★★★★ 5/5
GoogleHollis Morgan have been very professional and helpful from start to finish. The house we were selling had some issues making it unlikely to be mortgageable to a high street lender. Hollis Morgan handled the sale expertly. Their communication was good and kept me up to date as things progressed. Ended up selling before auction. Pleased with the result and definitely recommend Hollis Morgan.
Justine · 25 October 2023
Agent replied · 24 October 2024
Justine thank you for the positive testimonial in what was a very tricky situation for so many reasons!
We really appreciate you taking our professional advice and are chuffed you are pleased with the result.
Olly & Auction Team
★★★★★ 5/5
GoogleHaving been on the market for a long time with multiple agents, to switch and get the sale before the auction and completion in less than 4 weeks after is a massive weight off our shoulders. So big thanks to all the team for their fast action and help getting our place sold so quickly.
Joshua · 27 April 2024
Agent replied · 24 October 2024
Hi Josh this is the best example of AUCTION MEANS ACTION we can recently think of and great to get the extra price above the reserve - thank you for the leap of faith and best of luck
Olly & HM Team
★★★★★ 5/5
GoogleHollis Morgan was extremely helpful at all stages of the process. Mike was always on hand for any questions we had. He was also great at liaising with our solicitors. We had a truly brilliant experience using them as our estate agents!
Elliot · 24 December 2019
Agent replied · 22 December 2024
Elliot,
It was an absolute pleasure dealing with you both and I hope you are loving life in your lovely new home.
Mike
Hollis Morgan - Residential Sales
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.