5/5
GooglePatrick @ Hollis Morgan was a great help in getting the deal over the line!
Agent replied · 11 October 2026
Thank you Callum. Pleasure working with you. Patrick Addison, Director of Land & Development
Trusted Agent profile
Hollis Morgan reviews in Bristol, City of
★★★★★
550 reviews across 2 offices and 3 platforms
Hollis Morgan has two offices, all in Bristol, City of. Together they have 550 reviews on three platforms, rated 4.9 out of 5 overall.
Our offices
Hollis Morgan's two offices, most reviewed first. Each has its own page.
Awards
The Trusted Agent 2026 results for Hollis Morgan, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Hollis Morgan office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleHollis Morgan worked so hard to get my late Mum's tired, but still full of potential property sold. I was kept informed and queries were answered promptly and they were very sympathetic and supportive throughout the process. Highly recommended.
5/5
GoogleAmazing auctioneers very pleased with their professional service keeping us updated all the time of the process and progress.
Agent replied · 11 October 2026
Aamazing Review - thank you so much and everyones a winner! Olly & Auction Team
1/5
GoogleBe careful before you sign! Unfortunately, my time with Hollis Morgan was not good, which was a surprise as there’s so many great reviews on here. After I initially enquired with Hollis Morgan to auction my property, I exchanged emails with Olly Hollis himself who suggested a guide price, reserve and target price for my property. Along with his valuation, he said ‘This guide price will generate both interest and competitive bidding - I would anticipate the eventual sale price to be towards the upper end of the target range’. At the time, he knew the market and knew my property had been for sale for 18 months. Their valuation couldn’t have been more wrong. After under a month online, Hollis Morgan contacted me to say they’d had little to no interest aside from one viewing which ended in nothing. They suggested I call them to ‘discuss tactics’. I was very shocked when they suggested I drop the reserve by 25%!. They said this huge drop to ‘gain interest’, the exact thing they expected my first reserve when they valued my property just a month before. I understand the market is bad right now, but with their years of experience and knowledge of the market you’d think they’d be a little more accurate than this. How can you get it so wrong. Now, as I’d signed their terms of business, withdrawing my property from the market as it had no interest at the price they set, I faced a large fine. I questioned the timeframes and how long i was locked in for. I was told that their terms of business lock me in for 2 auctions and 4 weeks after the second one. That would mean I need to wait about 15 weeks to get my property back. I was so shocked. Thankfully, this turned out to be wrong and the terms of business clearly don’t lock me in for that long but it did take me explaining their own terms to them over the phone to get there in the end. Another point of confusion, was the fact they kept changing the date of which there needed to be someone ‘registered to bid’ for my property. Within their terms of business it says ‘If no one is registered to bid on the lot prior to the auction we reserve the right to withdraw the lot’. I was initially told over the phone registrations are closed the day before the auction and then it moved again to 5 days before the auction. All very confusing. At this point, I’d lost all trust and confidence, and didn’t feel I could continue with Hollis Morgan being responsible for my property. So, I made the decision to remove my property and they charged me £1200. Over 60% of what I would have paid them if they sold it at the new reserve. I emailed Olly, who was the person to initially give me the valuation and he ignored my emails and forwarded them to colleagues to reply to. It’s a shame he was so fast to reply to begin with and at the end he wanted no involvement in helping an unhappy customer. In summary, don’t allow their copy and paste statements they email you to give you any confidence - ‘This guide price will generate both interest and competitive bidding’.
Agent replied · 11 October 2026
It is incredibly disappointing to read that we fell short of your expectations, as you have pointed out this does not tally with how the vast majority of our happy and successful clients describe their experience selling at auction with Hollis Morgan. Selling a property that has already been on the market for 18 months is always a complex challenge and there is not always a one size fits all answer to solving this problem, we tried our best and provided frank feedback and solutions for you to consider. We take on board your comments and whist we are not necessarily in agreement or recognise many of the points raised we thank you for settling the terms of your contract and we wish you the best of luck selling your flat in the future.
5/5
GoogleFrom start to finish, the service Hollis Morgan, and particularly Patrick Addison and his team, provided was excellent. Their diligence and hard work made the sale process very smooth. I would highly recommend.
5/5
GoogleExcellent service from start to finish - fantastic advice, outstanding communication and updates throughout and such energy at the auction! Highly recommend
Agent replied · 11 October 2026
Hi Sarah Thank you so much for choosing HM when so many agents were chasing the instruction for this amazing property. We had some challenges along the way but from our first meeting i knew we would all work well together and we would have a great result! hurrah! Olly & The Auction Team
5/5
GoogleThe team are amazing. Would 100% recommend. I have sold 2 houses with them and they were outstanding both times. I am constantly kept updated and in the loop with the properties. Thank you to the Team for all your hard work!
Agent replied · 11 October 2026
Hi Katie This is amazing feedback and the team are so happy to read this - this is what makes the job fun! Congrats on another great result! Olly & Auction Team
5/5
GoogleI have found Hollis and Morgan to be very professional and helpful.
Agent replied · 11 October 2026
Hi Jeannette Thank you for you positve review - delighted to have sold for you! Olly & The Auction Team
5/5
GoogleHollis Morgan are PACT's go-to auctioneers in the Bristol and surrounding areas. They continuously provide us with a great, reliable service from the initial inspection through to the sale day. In my personal experience their enthusiasm is un-rivalled, across the entire team lead passionately by Olly Hollis. They really understand their market and they deliver, often going way beyond expectations to ensure a good result. It is a joy working with them.
5/5
GoogleA great experience with the Auction team, really good communication leading up to the sale, even better post Auction, achieving a sale in excess of the guide. Delighted to recommend Olly and the team.
5/5
GoogleOur first time selling at auction. We were unsure tbh. They handheld us through the process and advised us well. On this advice we opted for a low reserve and guide price and achieved more than our preferred reserve price. I watched the auction online and was in awe at Olly's handling of the auction itself. As I watched I almost wanted to buy the pace myself. It also fired up our interest in buying at auction. Strong recommend.
5/5
GoogleWe inherited two multi-use commercial investment properties both of which had problematic repair and maintenance issues. We were unsuccessful in selling the properties through a local estate agent and turned to Hollis Morgan to undertake the sales by auction. Hollis Morgan were very proactive from the start despite the properties not being local to their offices and having to set up the sales for their next auction within a short time scale. We were kept up to date regularly with interest in and viewings of the properties. At auction both properties sold for well in excess of what we had anticipated. Many thanks indeed to Hollis Morgan for they're excellent professional advice and service throughout.
5/5
Google"Absolutely fantastic experience dealing with the team at Hollis Morgan! I cannot recommend them highly enough for anyone looking to navigate the Bristol property and land auction market.A special shout-out must go to Olly, who was super efficient, incredibly professional, and brilliantly proactive from start to finish. He kept the entire process moving seamlessly, took all the stress out of the paperwork, and answered every single question instantly. It is refreshing to deal with an expert team that delivers high-tier, reliable service while maintaining a genuinely friendly, personal touch. 5 stars all the way."
5/5
GoogleWe instructed Hollis Morgan to help us sell a site in Bristol, from the initial meeting until introducing a proceedable buyer, and then ensuring a smooth exchange and completion, the service we received from Patrick Addison and his team, was nothing short of excellent. I would certainly use them again, and heartily recommend them.
5/5
GoogleFantastic service from start to finish. Calum was professional, proactive and had great communication throughout the whole process. 100% would recommend and will be using again in the future!
Agent replied · 11 October 2026
Thanks so much for the fantastic feedback, Amber. I’m thrilled to hear you were happy with the service from start to finish. Helping clients navigate the process proactively is what we love to do. Thanks again for the recommendation, it was a pleasure working with you. Calum & Residential Sales Team
5/5
GoogleThoroughly impressed by the professionalism and service of the HM team in the auction sale of my property. They provided regular, frequent updates and were just brilliant from start to finish. There is nothing they could have done any better. If you’re looking for the best agent/auctioneer, you’ve just found them!
5/5
GoogleI would highly recommend Hollis Morgan. They were professional, patient and thorough. I had 2 properties to sell, each rather complicated. Both exchanged within the allotted time frames. Nick and Ruby were especially helpful and guided me through the process. Thank you to everyone who helped me ! Karen H
5/5
Googlelots of commitment and enthusiasm in getting the deal done.
5/5
GoogleExcellent Service,all joined up and very quick to respond to any queries. Regular feed back and..... a terrific outcome.
5/5
GoogleWe received a very efficient, helpful and friendly service from Hollis Morgan when we sold an auction property with them. We were kept informed throughout the process and any question or concerns we had were quickly resolved. We would certainly use them again. A big thank you to Olly and all the team.
5/5
GoogleWe are so very happy with the professionalism and care we received from Hollis Morgan! We were given advice and recommendations every step of the way. Their knowledge of local markets is extensive and they always responded to questions quickly, to help us make decisions. Lucinda went above and beyond to help us with the sale of Dad’s property. I cannot recommend Hollis Morgan more highly, for a professional sale of a property.
5/5
GooglePatrick simplified the process and ensured a smooth transaction from start to finish. Highly recommended.
Agent replied · 11 October 2026
Hi Nick, thank you for your review. It was my pleasure to work with you on the land sale recently and I look forward to working with you again in the future!
1/5
GoogleI had a poor experience with Hollis Morgan. I was in the process of purchasing a new build property advertised by Hollis Morgan, and had my offer accepted in Sept 25, and progressed close to exchange of contracts. Late in the process, I was informed by my solicitor that there was an issue with the property title relating to access to the property, and that indemnity insurance would be required due to the absence of a formal easement. Although the developer paid for the indemnity insurance, I was very frustrated as this had only been raised months down the process and not disclosed at the outset. Based on this new information and the associated risks, I decided to withdraw from the purchase. My experience was that this was a significant issue to be raised so late in the transaction, and earlier transparency would have influenced my decision-making. I requested for the developer to pay our legal fees as a gesture of good will which they refused. I also raised this with Hollis Morgan and they didn’t provide much support on this matter and just told us to raise it with our solicitor. I appreciate that Hollis Morgan may not have known this but we were purchasing this property via them and they were not helpful at all!
Agent replied · 11 October 2026
Thank you for your review. I am sorry you feel we have not been helpful, as our team truly valued the positive relationship we had with you throughout the majority of the transaction. It is always a disappointment when a sale does not reach completion after so much progress has been made. When the developer acquired the site, they were provided with an indemnity in relation to the lack of easement. The level of sum insured is adequate to protect the lender and all buyers; to date, we have successfully sold all plots subject to contract, with several already exchanged or completed. The legal protections provided have been reviewed and accepted by the various independent solicitors and lenders involved across this development. Regarding legal fees, the developer’s offer of a contribution was contingent on the purchase proceeding. As was shared at the time, it is standard practice that such contributions are not maintained if a buyer chooses to withdraw from a sale. We did meet with you at the property post-reservation to address your concerns directly, and we left that meeting feeling we had reached a positive understanding. We are sorry that your perspective has since changed, but we wish you the very best of luck with your future property search.
1/5
GoogleI had a poor experience with Hollis Morgan. I was in the process of purchasing a new build property advertised by Hollis Morgan, and had my offer accepted in Sept 25, and progressed close to exchange of contracts. Late in the process, I was informed by my solicitor that there was an issue with the property title relating to access to the property, and that indemnity insurance would be required due to the absence of a formal easement. Although the developer paid for the indemnity insurance, I was very frustrated as this had only been raised months down the process and not disclosed at the outset. Based on this new information and the associated risks, I decided to withdraw from the purchase. My experience was that this was a significant issue to be raised so late in the transaction, and earlier transparency would have influenced my decision-making. I requested for the developer to pay our legal fees as a gesture of good will which they refused. I also raised this with Hollis Morgan and they didn’t provide much support on this matter and just told us to raise it with our solicitor. I appreciate that Hollis Morgan may not have known this but we were purchasing this property via them and they were not helpful at all!
Agent replied · 17 April 2026
Thank you for your review. I am sorry you feel we have not been helpful, as our team truly valued the positive relationship we had with you throughout the majority of the transaction. It is always a disappointment when a sale does not reach completion after so much progress has been made. When the developer acquired the site, they were provided with an indemnity in relation to the lack of easement. The level of sum insured is adequate to protect the lender and all buyers; to date, we have successfully sold all plots subject to contract, with several already exchanged or completed. The legal protections provided have been reviewed and accepted by the various independent solicitors and lenders involved across this development. Regarding legal fees, the developer’s offer of a contribution was contingent on the purchase proceeding. As was shared at the time, it is standard practice that such contributions are not maintained if a buyer chooses to withdraw from a sale. We did meet with you at the property post-reservation to address your concerns directly, and we left that meeting feeling we had reached a positive understanding. We are sorry that your perspective has since changed, but we wish you the very best of luck with your future property search.
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Questions about Hollis Morgan
Which Hollis Morgan office has the most reviews?
Residential has the most, with 298 reviews rated 4.9 out of 5, followed by Auction with 297.
Where are the Hollis Morgan offices?
The two Hollis Morgan offices, by town:
- Auction: 9 Waterloo Street, Clifton, Bristol, BS8 4BT, Bristol, City of, BS8 4BT
- Residential: 9 Waterloo Street, Bristol, BS8 4BT, Bristol, City of, BS8 4BT
Has Hollis Morgan won any awards?
Yes. In The Trusted Agent 2026 awards: Hollis Morgan, City of won Gold.
