Trusted Agent profile · Bristol, City of

Chase Buchanan Bristol Clifton Bristol, City of reviews

4.4

★★★★★ Great

446 reviews across 2 platforms

174 Whiteladies RdClifton, Bristol, BS8 2XU, Bristol, City of, BS8 2XU

Chase Buchanan Bristol Clifton's office in Bristol, City of, at 174 Whiteladies RdClifton, is rated 4.4 out of 5 across 446 reviews on two platforms, including 29 Google reviews rated 3.2.

Google logo

3.2 / 5

29

Reviews on Google

This office

Trustpilot logo

417

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Bristol, City of office, from every platform, shown as written. First names only.

5/5

Trustpilot

The team at Chase have gone the extra…

The team at Chase have gone the extra mile in providing a thorough and professional service.

Clive · 13 April 2024

Agent replied · 6 February 2025

Hi Clive and Nicole, we're happy to hear you've had such a positive experience with our team. If you need any further assistance, please do reach out to us. Wishing you all the best!

4/5

Trustpilot

A Trusted Relationship

Professional, good advice & guidance for landlords, effective and flexible to requirement(s). A trusted and valued relationship.

LocalLandlord · 20 March 2024

Agent replied · 9 February 2025

Hi there, thank you for your feedback. We're thrilled to hear that you find our service informative as a landlord. Should you need anything else, please do not hesitate to get in touch.

5/5

Trustpilot

Chase Buchanan St Margaret’s

I can’t fault Gareth’s performance throughout my search for a property in the St Margaret’s area of Twickenham.Always responded to queries quickly and effectively, and with complete professionalism.Sorted. viewing and paperwork with as little hassle as required and as soon as the keys were handed over after care service was very helpful.Its never an easy experience to move homes but Gareth and Chase made it as stress free as possible

Gerry · 27 May 2022

1/5

Google

SHAMBLES OF A BUSINESS - I’m not one to usually leave reviews but I implore you not to use any of Intire’s services. Intire owed us £1300 for 6 months from a rent reduction after we moved into an uncleaned, damp property with a fallen …

Ben · 17 April 2024

1/5

Trustpilot

Awful

Awful. Unprofessional and straight rude. Me and 3 of my mates where lied about the start date when told in person and no attempt was made for it to be changed. We were bullied into to signing a tenancy agreement. And now they are with-holding our deposits after the landlord withdrew from our application which breaks government legislation. The manager of the Twickenham branch is very confrontational and was rude and highly unprofessional to one of my mates parents. Highly recommend to stay away from them

Nathan · 14 April 2020

1/5

Trustpilot

Definite Bullies

Definite Bullies!. BE CAREFUL!! They will tell you what you want to hear just to get you to sign. This is all that matters to them, and once you sign they will be on to the next, casting you aside as a tenant. If anything breaks such as heating and hot water you will be left to your own devices. Someone may text or email you the following day if you leave a message on the EMERGENCY hotline, and talk you through trying to fix it. (do not expect a call). I cannot workout how there are good reviews when others who I have spoken to have the same issues.

Love · 9 December 2019

5/5

Trustpilot

Smooth transaction

Smooth transaction. Helpful agency. Appreciated!!

Ching · 28 August 2024

Agent replied · 6 February 2025

Hi Ching Wan Chan, thank you for your feedback, we really appreciate it. Please let us know if you have any other queries and we'll be happy to help.

5/5

Trustpilot

Great service from team Twickenham…

Great service from team Twickenham lettings great job from Lorenc and his colleagues

Kledian · 2 April 2024

Agent replied · 9 February 2025

Hi Kledian, thank you for taking the time to leave a review for Lorenc and the rest of the Twickenham team. First-class service is the top of our agenda, so we're delighted to hear you experienced this. Please do not hesitate to get in touch if you need anything else!

5/5

Trustpilot

Quick rental needed in difficult circumstances

I had to very quickly leave my home and move back to St Margaret's under very sad / distressing circumstances. Pippa from the St Margaret's office could not have been more supportive, sensitive and extremely helpful in find me and my little boys (dogs) our new temp home. Thank you so much from us all.

Claire · 20 July 2023

5/5

Trustpilot

Very quick in getting me new tenants…

Very quick in getting me new tenants and very proactive service from Vanessa

Thomas · 29 February 2024

Agent replied · 6 February 2025

Hi Thomas, thank you for taking the time to leave a review. We're delighted to have found you new tenants for your property. Should you need anything else, please do not hesitate to get in touch with Vanessa and the rest of the team.

5/5

Trustpilot

Great service by Michael in Twickenham

Excellent service by Michael at the Twickenham branch, got us in to view our property quickly and communication when offering was great. Thanks to Michael!

Jessica · 23 March 2021

5/5

Trustpilot

Friendly and efficient

The agent at Chase helped us find a place quickly and efficiently.

Jem · 1 March 2024

Agent replied · 6 February 2025

Hi Jem, congratulations on your new home and thank you for leaving a positive review. We wish you all the best for 2024!

5/5

Trustpilot

Great concierge team always attentive…

Great concierge team always attentive and very quick in helping solving issues.

Melissa · 27 February 2024

Agent replied · 6 February 2025

Hi Melissa, thank you for sharing your experience with our concierge team. It's lovely to hear that you found them attentive and quick to resolve any issues. Please feel free to get in touch again if you need any help. Best wishes!

5/5

Trustpilot

Professional and responsive

I was very satisfied with the professional and responsive approach taken by Chase Buchanan, in particular Daniel Johns & Danny Hicks.

Robert · 30 October 2021

5/5

Trustpilot

Great service from Lorenc and the…

Great service from Lorenc and the letting team in Twickenham

Gilman · 3 April 2024

Agent replied · 6 February 2025

Hi Gilman, thanks for your positive feedback for Lorenc and the team. Let us know if you need anything else!

5/5

Trustpilot

Excellent experience with Joel from…

Excellent experience with Joel from Teddington from start to finish!

Chris · 26 March 2024

Agent replied · 9 February 2025

Hi Chris, thank you for leaving a review for Joel and the Teddington office. It's great to hear you had an amazing experience with them. Wishing you all the best!

5/5

Trustpilot

Scott at Chase Buchanan Letting was…

Scott at Chase Buchanan Letting was fantastic to work with. Friendly, listening and efficient. This service comes highly recommended.

Caroline · 19 January 2022

4/5

Trustpilot

Good Service

It is satisfactory service for what CB offer.

Shiv · 26 July 2025

5/5

Trustpilot

Professional and helpful throughout

The team at the Twickenham branch, particularly Myles and Tim, were very helpful throughout the process of selling our property.Would use again.

Chris · 25 June 2021

5/5

Trustpilot

Very nice and responsive team

Very nice and responsive team. Stuart and Gemma have been helpful all along the process. Thank you for this beautiful apartment.

Nicolas · 18 February 2025

5/5

Trustpilot

Above and beyond professionalism

Above and beyond professionalism. Very helpful

Derrick · 26 May 2024

Agent replied · 9 February 2025

Hi Derrick, we're happy to read that you had a great experience with the team. Please do get back in touch should you need anything else!

5/5

Google

We have no complaints with our process of becoming tenants through Chase Buchanan. They were quick with responses, actually called back when they said they would, and were forthcoming with any assistance we might need or documentation that needed handling.

Dennis · 17 April 2024

5/5

Trustpilot

Rental department very good!

CB Twickenham have been very good and efficient in getting us and helping us through the process of renting a house in Twickenham. I always get quick responses to my queries and the team I have met so far are all very friendly and helpful......I would recommend them if you are looking to rent in Twickenham.

CMCM · 16 March 2023

1/5

Trustpilot

VERY POOR AT ISLEWORTH BRANCH

This is in regards to the conduct of the sales manager, Ricky at the Isleworth branch -

True · 26 March 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Chase Buchanan Bristol Clifton's Google reviews
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