Every review we hold for the Bristol, City of office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotViewing Experience
Jennifer jones was very supportive and remained in contact till completion of the visit. A great experience
Mohsin · 23 August 2024
Agent replied · 24 October 2024
Thank you, Mohsin! We're thrilled to hear that Jennifer provided such excellent support and made your experience great. We appreciate your feedback!
★★★★★ 4/5
TrustpilotMolly Machon,as senior property manager…
Molly Machon,as senior property manager has really grasped the challenge of dealing with my mixed residential/commercial building in Bedminster.Her professionalism, hard work,and ability to liaise with tenants is much appreciated
Stuart · 12 December 2023
Agent replied · 24 October 2024
Hi Stuart, thank you so much for the positive review, fantastic to see Molly does a brilliant job looking after your block. If of course there is anything extra we could do to earn the full five stars, please feel free to drop your feedback to myself (Rhys) at RMessenger@AndrewsOnline.co.uk, many thanks.
★★★★★ 5/5
TrustpilotNicole was amazing she made me fall in…
Nicole was amazing she made me fall in love with the property couldn’t ask for a better sales woman
Consumer · 2 August 2023
★★★★★ 5/5
TrustpilotVery attentive to all my…
Very attentive to all my querries.Prompt in answering emails.Smooth transaction from processing of the property till the moving.And they don't forget to check after my moved.Thank you Andrews.
Amanii · 19 January 2024
Agent replied · 24 October 2024
Hi Amanii, thank you for the five star review. We know moving home can be stressful so it's great to see that the team were on hand to make it a smooth process for you! Thanks
★★★★★ 5/5
TrustpilotI had a fantastic experience with…
I had a fantastic experience with Elliot. His assistance was invaluable, providing quick responses that greatly enhanced the overall efficiency of our collaboration. Highly recommended!Thank you
Pakkan · 1 March 2024
Agent replied · 24 October 2024
Hi Pakkan, thank you for taking the time to leave us a five star review. Great to see Elliot provided you with a five star service! Thanks, Rhys
★★★★★ 4/5
TrustpilotGreat experience
Claire and Ashley were contactable and provided me with relevant information when needed. They were helpful in arranging viewing to our convenience. Great experience
Simi · 27 February 2023
★★★★★ 5/5
TrustpilotBest services
One of the staff NICOLE MEIKLE she’s the bestest concelt I met , she give all her effort to us.thanks for andrews property group for the best service.
Atheek · 15 January 2024
Agent replied · 24 October 2024
Hi Atheek, thank you for the five star review. That certainly is high praise for Nicole, which of course is really pleasing to see. Thanks again for the feedback. Rhys
★★★★★ 5/5
TrustpilotGreat customer relationship from…
Great customer relationship from Shannon Bird, very caring and supportive.No delay or waste of time quite punctual.Thanks
Ndubuisi · 15 August 2024
Agent replied · 24 October 2024
Thank you, Ndubuisi! We're thrilled to hear about your positive experience with Shannon. Your feedback is greatly appreciated.
★★★★★ 5/5
TrustpilotGreat first experience
We signed up to Andrews with Stephen Edwards who was really efficient and helpful. a week later we were shown around a property by Nancy Henley, she was waiting outside to greet us. She was really helpful and friendly and made sure we knew the next steps to take if we wanted to make an offer. Any questions we had were answered quickly and would recommend these guys
Teaching · 26 June 2023
★★★★★ 5/5
TrustpilotTop service
Shoneil was exceptionally helpful in facilitating tenancy arrangements, efficient, fast and responsive in coordinating between myself and landlord. Really helpful.
A · 26 June 2023
★★★★★ 5/5
TrustpilotGood professionals
Issy at downend was prompt, and seemed very down to earth and easy to talk to. Good service
Rahim · 24 July 2024
Agent replied · 24 October 2024
Thank you, Rahim! We're thrilled to hear that Issy provided prompt and friendly service. Your feedback is greatly appreciated!
★★★★★ 5/5
TrustpilotReal helpful company
Real helpful company. Special mention for Andrew Bannerman who really worked hard on what was a difficult transaction.
Richard · 23 July 2024
Agent replied · 24 October 2024
Hi Richard, thank you for the five star review. Amazing to see that Andrew was so helpful and supportive to you throughout your dealings with us. Thanks, Rhys
★★★★★ 5/5
TrustpilotMy purchase through Andrews at the cheam branch
My purchase through Andrews at the cheam branch.Steven was always very prompt at replying to my emails and phone calls and chasing different queries.
Nicola · 13 February 2023
★★★★★ 1/5
Trustpilot*WATCH THIS SPACE!
Ref: Andrews Estate Agent, 4 High St, Westbury-on-Trym, Bristol BS9 3DU.*WATCH THIS SPACE!
A · 13 October 2024
Agent replied · 24 October 2024
Sorry that you felt the need to leave us a one star review. We take all reviews seriously and are always wanting to know how we could improve your experience. If you could contact myself with some further details and we can investigate this further for you. ldurk@andrewsonline.co.uk. Many Thanks , Lisa
★★★★★ 1/5
TrustpilotAwful Awful Awful
Awful Awful AwfulI am not even a direct client but part of a chain and without doubt every hold up has been Andrews and as soon as their client uses DC Law - well we are in a land of no hope!!! AWFUL
T · 11 October 2022
Agent replied · 24 October 2024
I am sorry for you experience with Andrews.We became aware of challenges with some customers experience and addressed these as quickly as we could with our conveyancing partner.These issues were exacerbated by a peak of demand in conveyancing during 2022, compounded by behaviour changes during and after Covid lockdowns. I am sorry that this impacted upon your chain.Carl HowardGroup Chief Executive
★★★★★ 5/5
TrustpilotThe team work good and useful monika is…
The team work good and useful monika is helping us all the time !🥰
27386369 · 20 September 2024
Agent replied · 24 October 2024
Thank you for your kind words! We're thrilled to hear that Monika has been so helpful. Your satisfaction is our priority.
★★★★★ 5/5
TrustpilotExcellent knowledge
Nick has helped me with my recent enquiry. I pleasure to speak to and nothing was to much trouble
MR · 27 June 2024
Agent replied · 24 October 2024
Thank you for the five star review. Fantastic to see Nick has been so helpful to you. Thanks, Rhys
★★★★★ 5/5
TrustpilotShannon was very helpful in showing…
Shannon was very helpful in showing around the property. She was very informative and helpful during the viewing.
Pralhad · 1 August 2023
★★★★★ 5/5
TrustpilotFantastic service
Fantastic service given by Mikesh and Samir. nothing was too much for them. Any query I had they were always on hand to manage this. Highly recommended.
Karina · 18 January 2024
Agent replied · 24 October 2024
Hi Karina, thank you for the five star review, we really appreciate the feedback, brilliant to see Mikesh & Samir have been on hand to help you every step of the way, with any issues you may have had. Thanks, Rhys
★★★★★ 5/5
TrustpilotQuick responses and resolutions
Rebekah and Chemaine always respond quickly and fix any problems I have. Very friendly and professional service.
Erin · 30 July 2024
Agent replied · 24 October 2024
Thank you, Erin! We're thrilled to hear that Rebekah and Chemaine provided you with friendly and professional service. Your feedback is greatly appreciated!
★★★★★ 5/5
TrustpilotOn your side
Honest, open and realistic dealings from start to finish. Good advice. I have been impressed and delighted by their proactive approach.
Coops · 17 May 2024
Agent replied · 24 October 2024
Hi there, thank you for taking the time to write us a lovely five star review. Fantastic to see you have been impressed by us and we provided you with good advice. Thank you for sharing your experience and all the best, Laura.
★★★★★ 5/5
TrustpilotJunior Zziwa is an excellent estate…
Junior Zziwa is an excellent estate agent and made my experience of searching and finding a flat to buy ever so pleasant
Ronaldo · 23 March 2023
★★★★★ 5/5
TrustpilotThanks Andrews!
Robbie helped us buying our first house, guiding us through every step of the process. He answered all our questions promptly and helped everything run smoothly. Highly recommended.
Ed · 16 December 2023
Agent replied · 24 October 2024
Hi Ed, we really appreciate you sharing your positive experience with us. We are so pleased that Robbie has been able to help you throughout your first purchase, we hope you're settled in! Thanks, Rhys
★★★★★ 5/5
TrustpilotThe agent was very professional and…
The agent was very professional and client-orientated with great listening skills. This made my experience very positive.
Monique · 19 July 2024
Agent replied · 24 October 2024
Hi Monique, thank you for the review. Great to see you had such a brilliant experience, thanks.
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