Trusted Agent profile · Bristol, City of

Andrews Southville reviews in Bristol, City of

4.8

★★★★★ Excellent

2,447 reviews across 2 platforms

215 North Street, Southville, Bristol, BS3 1JH, Bristol, City of, BS3 1JH

Part of Andrews, see every office.

Andrews's office in Bristol, City of, at 215 North Street, is rated 4.8 out of 5 across 2,447 reviews on two platforms, including 289 Google reviews rated 4.9.

Google logo

4.9 / 5

289

Reviews on Google

This office

Trustpilot logo

2,158

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Bristol, City of office, from every platform, shown as written. First names only.

5/5

Trustpilot

Very pleased with result of our house sale through Andrews.

Tony worked hard and showed a lot of persistence to get our sale done. He gave us a valuation that surprised me, never thought the house could be worth that much, and he got it sold for that much - despite the markets taking a tumble shortly afterwards (the Liz Truss debacle). Very satisfied with Andrews and with Tony in particular.

David · 22 February 2023

5/5

Trustpilot

Excellent service

A wonderful service from the service sales man , listens and explains very well

Denford · 11 March 2024

Agent replied · 24 October 2024

Thank you for the five star review. Great to see you've had an amazing experience with our sales team. Thanks again, Rhys

5/5

Trustpilot

Great service

Great service, fast and efficient through the process.

Sean · 27 June 2024

Agent replied · 24 October 2024

Hi Sean, thank you for the review briliant to see you had a great experience. Thanks, Rhys

5/5

Trustpilot

Isaac is extremely friendly

Isaac is extremely friendly, helpful, approachable and patient. These qualities are essential in customer service and beneficial for Andrews reputation.

Luisa · 28 April 2022

5/5

Google

Great experience with Andrews Southville - Nadia has been amazing! Thanks for all the help and support! You've made us very happy :)

Constance · 13 November 2021

5/5

Trustpilot

The customer relation is wonderful and…

The customer relation is wonderful and welcoming. Prompt and timely response.

Toviho · 29 April 2024

Agent replied · 24 October 2024

Hi Toviho, thanks for the five star review. Fantastic to see you've had an excellent experience with Andrews.Thanks again, Rhys

5/5

Trustpilot

Jane was fantastic throughout

Jane was fantastic throughout, thank you so much for your help and support

Carrie-Anne · 1 February 2023

5/5

Trustpilot

Experience was great

Steve is great. He explained in details every aspect of the property that we viewed.

Santy · 16 November 2022

5/5

Trustpilot

I am so happy with Andrews team…

I am so happy with Andrews team support, especially Ed, Ellen and Maria.When one of the landlord was cancelled my offer just before signing the agreement, Ed had given me a word that I will give you a preference for next property soon. He did it as per his words.I am so much thankful to Ed and his team.Much appreciated Ed for your kind support. Thank you again.

Velayutham · 9 April 2022

5/5

Trustpilot

Shannon was very helpful when we were…

Shannon was very helpful when we were having trouble with goodlord

Tom · 29 March 2023

5/5

Trustpilot

Nancy was very helpful in securing the…

Nancy was very helpful in securing the property for us. She is attentive and provided excellent service. Happy to recommend.

Kim · 5 April 2022

5/5

Trustpilot

Andrews made this process easy from start to finish

Andrews made the process of finding new tenants seamless, start to finish it was easy and from my perspective almost effortless. They found a new tenant really quickly and provided paperwork that was clear and understandable. They were responsive to any queries I had and remained professional throughout the whole experience. I can thoroughly recommend them.

Madeline · 23 June 2023

1/5

Trustpilot

No one answers... Andrews, are you there????

I've called and emailed countless times to enquire about different properties to view and even booked a viewing online. So far ive never had a phone pick up or 1 email responded to. I know things move fast so have called them immediately after receiving a rightmove alert and nothing. Very strange not to even get an 'its gone' message back. Ive not dealt with any other agent this bad. Very strange set up.

Popsicle · 1 March 2021

5/5

Trustpilot

I met this particular lady,Nicole,she…

I met this particular lady,Nicole,she has this endearing quality...she is polite and made her explanations so simple ..

Eunice · 16 November 2023

Agent replied · 24 October 2024

Hi Eunice, thank you so much for your feedback. It certainly sounds like Nicole made a good impression, brilliant to see that she was so helpful in your dealings with us. Thanks again, Rhys

5/5

Trustpilot

Emily has been fantastic- a credit to Andrews.

Emily has been fantastic. Friendly but very efficient from the start. Regular contact with myself which is reassuring and needed.

Leanne · 10 March 2022

5/5

Trustpilot

Hollie and the team have been extremely…

Hollie and the team have been extremely helpful and let our flat within days. We really appreciate the efforts they've gone to. Thank you.

Naomi · 14 July 2021

5/5

Trustpilot

Prompt replies to my emails

Norman · 30 July 2024

Agent replied · 24 October 2024

Thank you, Norman! We're glad to hear you appreciated our prompt responses. Your satisfaction is important to us!

5/5

Trustpilot

Positive and professional experience

Jennifer who managed our property was very helpful getting any issues resolved promptly.

Hugh · 2 March 2024

Agent replied · 24 October 2024

Hi Hugh, amazing to see that Jennifer has been on hand to sort any issues for you effectively and efficiently! Thank you for sharing your experience, we know Jennifer will really appreciate seeing your feedback. Thanks, Rhys

5/5

Trustpilot

Great customer service

Great communication and extremely helpful and responsive with any questions. Both Patrick and Ruth were lovely to deal with!

A · 26 April 2022

5/5

Trustpilot

They are very professional and helpful

They are very professional and helpful. I worked with Tracy and she is very supportive and understanding.

Laxmikant · 14 July 2022

5/5

Trustpilot

Reliable and helped out when even they…

Reliable and helped out when even they could.

A · 1 June 2024

Agent replied · 24 October 2024

Thank you for taking the time to leave us a review! Thanks, Rhys

5/5

Trustpilot

Professional and knowledgeable team who…

Professional and knowledgeable team who kept me sane during a stupidly long house-move, thanks Lisa Lansdown and the team!

Suzi · 5 April 2022

5/5

Trustpilot

Great agent

Junior was really friendly and understanding - a great agent

K · 21 March 2023

5/5

Trustpilot

Steve was very helpful throughout the…

Steve was very helpful throughout the process. I am happy to recommend Andrew property to my colleagues and friends.

Benedicta · 15 March 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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