Trusted Agent profile · Bristol, City of

Andrews Southville reviews in Bristol, City of

4.8

★★★★★ Excellent

2,447 reviews across 2 platforms

215 North Street, Southville, Bristol, BS3 1JH, Bristol, City of, BS3 1JH

Part of Andrews, see every office.

Andrews's office in Bristol, City of, at 215 North Street, is rated 4.8 out of 5 across 2,447 reviews on two platforms, including 289 Google reviews rated 4.9.

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4.9 / 5

289

Reviews on Google

This office

Trustpilot logo

2,158

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Bristol, City of office, from every platform, shown as written. First names only.

5/5

Trustpilot

Andrews were very helpful throughout…

Andrews were very helpful throughout the buying process and always quick to respond to queries

Robert · 20 July 2024

Agent replied · 24 October 2024

Hi Robert, thanks for sharing your experience, brilliant to see it was such a positive one. Thanks, Rhys

5/5

Trustpilot

Friendly and informative

Isaac came to value my flat and he was extremely informative and very friendly and personable. Made me feel very comfortable and reassured!

Emily · 19 February 2024

Agent replied · 24 October 2024

Hi Emily, thank you for the five star review. Great to see that Isaac made such a positive impression on you and was able to give you all the information you required at the time of your valuation. Thanks, Rhys

5/5

Trustpilot

Very professional and excellent…

Very professional and excellent service, helped me every step of the way thank you Greg lines.

Joe · 14 July 2023

5/5

Trustpilot

Isaac was so lovely and welcoming

Isaac was so lovely and welcoming, answered all our questions and has a happy to help attitude would highly recommend :)

Amelia · 5 February 2023

5/5

Trustpilot

Professional,reliable genuine care and…

Professional,reliable genuine care and support.Minika

Ylber · 18 December 2024

Agent replied · 30 December 2024

Thank you, Ylber, for your wonderful review! We're thrilled to hear you had a positive experience with Monika. Your feedback is greatly appreciated and motivates us to continue providing excellent service. Best wishes, Jake

5/5

Trustpilot

Excellent service really pleased with…

Excellent service really pleased with the service Best estates agency around standouts are Steve matt and nancy

Michael · 4 June 2024

Agent replied · 24 October 2024

Hi Michael , Thank for the the five star review. It is fantastic to hear that we are the best estate agent around and provided excellent service. Thanks , Lisa

5/5

Trustpilot

Fantastic Experience

The communication was promptly and efficiently Over all experience was brilliant Very friendly staff and very helpful

Stoffel · 4 June 2024

Agent replied · 24 October 2024

Hi Stoffel , Thank for you the five star review. It is fantastic to hear that your overall experience has been brilliant. Thanks , Lisa

5/5

Trustpilot

Very Quick to response and deal with…

Very Quick to response and deal with issue

Hanna · 30 October 2024

Agent replied · 30 December 2024

Hi Hanna, Thank you for your kind words! We're thrilled to hear that you found our response time and issue resolution satisfactory. Your feedback is greatly appreciated! Best wishes , Lisa

1/5

Trustpilot

Diabolically bad Property Management.

I feel bad for the landlords who are doubtless paying through the nose for less than nothing. All contact takes multiple attempts by phone and/or mail before there's a response. All information is passed on insufficiently and requires confirmation multiple times. My foot was seriously injured requiring weeks wearing a medical boot and unable to walk or drive due to a metal lined kitchen unit door which to this day remains unreplaced, since last April, which fell over onto it from the position it had been left in by the second maintenance professional contracted to fix it, who arrived with insufficient information and without the necessary tools.If at all possible, landlords avoid like the plague, and tenants take out anti-property manager insurance (niche market opportunity for providers)! Would love to give 0 or minus stars but not an option.

Lindsay · 23 August 2021

5/5

Trustpilot

Really nice lad who took me round

Really nice lad who took me round, very honest and helpful about everything!

Luca · 9 August 2024

Agent replied · 24 October 2024

Thanks for your feedback Luca.

5/5

Trustpilot

Jodie has been a great help matching…

Jodie has been a great help matching properties out to me and was very helpful! Couldn’t recommended enough!!

Kate · 27 April 2023

1/5

Trustpilot

STAY AWAY

I would have given 0 stars if I could. Their employee Joanne, told us to park in the visitors parking and then she dissappeared without being able to find her or the apartment. When we found her in her car, she told us that we couldn't do the viewing because there was a dispute with the tenants. Meanwhile, no one was picking up the phone back in the office. What a rubbish estate agency. AVOID AT ANY COST, STAY AWAY

Dimitris · 14 August 2021

5/5

Trustpilot

Isa is very polite and patience during…

Isa is very polite and patience during the whole process including the phone calls and the site-visit.

Kai · 22 May 2023

5/5

Trustpilot

The patience of the agent

The patience of the agent. Maria waited for us to arrive for the viewing & she explained everything. Maria is an excellent professional.

Adelaide · 26 October 2022

5/5

Trustpilot

Great experience :)

Amber was great and very accommodating to allow us to make sure we were happy with the flat before we proceeded with the tenancy agreement! Thanks Amber :)

Mark · 19 March 2022

4/5

Trustpilot

The process went smoothly

The process went smoothly. The response was very good on inquiry. Stan was very professional and easy going.

Subash · 14 April 2023

4/5

Trustpilot

Courtney was very communicative and…

Courtney was very communicative and helpful. Sometimes a bit tricky with logistics of viewings etc as he works from home but all round a good service.

Sarah · 12 June 2022

5/5

Trustpilot

Great experience so far

I've booked viewing online, Maria Morgan was quickly in touch with me and viewing was booked for the next day.

Grigorii · 28 January 2023

4/5

Trustpilot

Prompt and helpful attention

Prompt and helpful attention. Professional approach

Theresa · 16 November 2024

Agent replied · 30 December 2024

Thank you, Theresa! We're glad to hear you found our service prompt and professional. We appreciate your feedback and look forward to continuing to assist you. Best wishes, Jake

5/5

Trustpilot

Bobbie Caller was excellent from the…

Bobbie Caller was excellent from the first time she found our details on Right Move/Zoopla, viewing until the keys handover.

Chaz · 26 January 2023

5/5

Trustpilot

When you approve of the negotiator……

Keli showed me one flat which I didn’t end up buying but I was struck by her knowledge of the market- Keli doesn’t dish out usual cliches which is refreshing and she understands property. I’d certainly go back to her to buy or sell a home. I’ve been an investor for a long time and, for me, she stands out as straightforward and efficient.

Madeleine · 30 May 2023

5/5

Trustpilot

Really friendly and professional…

Really friendly and professional service by the team at Andrew’s, Bedminster! Particular mention to Lisa….absolutely pleasure to deal with. Nothing was too much trouble.

Lucy · 19 December 2023

Agent replied · 24 October 2024

Hi Lucy, thank you for your five star review. Fantastic to see Lisa has been a pleasure to deal with and you received excellent support from the team! Thanks again and all the best, Laura.

5/5

Trustpilot

AnThank you, Andrews of Kingsbury

Andrews of Kingsbury made a very long and complicated sale happen, through sheer perseverance. Thank you for your patience.

Tony · 13 February 2023

5/5

Trustpilot

Lisa-Marie of Midsummer Norton Branch

Lisa-Marie of Midsummer Norton Branch, has been so friendly, extremely helpful & knowledgeable, a very big thank you to her!

Mrs · 7 March 2024

Agent replied · 24 October 2024

Thank you for the five star review, fantastic to see that Lisa-Marie in our Midsomer Norton office made such an impression and was able to help you with everything you needed! Thanks again, Rhys

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