Trusted Agent profile · Bristol, City of

Andrews Southville reviews in Bristol, City of

4.8

★★★★★ Excellent

2,387 reviews across 2 platforms

215 North Street, Southville, Bristol, BS3 1JH, Bristol, City of, BS3 1JH

Andrews's office in Bristol, City of, at 215 North Street, is rated 4.8 out of 5 across 2,387 reviews on two platforms, including 231 Google reviews rated 4.9.

Google logo

4.9 / 5

231

Reviews on Google

This office

Trustpilot logo

2,156

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Bristol, City of office, from every platform, shown as written. First names only.

5/5

Trustpilot

I have been with Andrews for a couple…

I have been with Andrews for a couple of years now and I am still very impressed and amazed how they provide excellent services to their tenants, customers and clients. Anything from a little inquiry to biggest repair concerns, they always are on top of it and make sure they are addressed as soon as possible. Very efficient. Im always sending an email to Michelle and she has always been so responsive and accomodating. 100 stars for them!!

Carmelle · 19 July 2024

Agent replied · 24 October 2024

Hi Carmelle, we know that Michelle and the team will really appreciate seeing your kind feedback. Thanks again.

5/5

Google

Sold our house through Andrews Southville and I can’t fault them! Didn’t even look at going with another agent after meeting Robbie on a viewing you could tell he knows what he’s talking about. We then had Lisa value our property, she was equally as knowledgeable and friendly. The whole team have been amazing from start to finish despite a very difficult chain. I can’t thank them enough. Thank you all x

Abby · 22 October 2024

Agent replied · 12 November 2024

Thank you, Abby! We're thrilled to hear about your positive experience with Robbie, Lisa, and the team. Your kind words mean a lot to us. Best wishes in your new home , Lisa

5/5

Trustpilot

Sophia was always helpful

Sophia was always helpful, friendly, and able to answer any questions I had. If not, she was able to find the answers quickly.

Matthew · 5 November 2024

Agent replied · 30 December 2024

Thank you, Matthew! We're thrilled to hear that Sophia provided you with excellent service. Your feedback is greatly appreciated! Best wishes , Lisa

4/5

Trustpilot

Sammi made things happen and a great experience great

Sammi made the experience great! Attentive and speedy. He worked closely with his manager, Julie, to get my more challenging questions answered. A great team and a high recommend.

Oxfordkiwi · 1 August 2024

Agent replied · 24 October 2024

Thank you, Oxfordkiwi! It's great to hear that Sammi and Julie provided you with excellent service. Your recommendation means a lot to us!

5/5

Trustpilot

Fabulous estate agents

We are absolutely delighted to have chosen to go with Andrews to sell our property, Stan and his team cannot be recommended enough they have always been polite, punctual and very professional and oh so extremely helpful considering we had a few hiccups along the way with buyers and solicitors. We thank you all so very much for your hard work. And although we have no intention of moving again, but if we did I’m sad we would not be able to use Stan and his team as we are moving out of the area.

Jacqui · 11 June 2023

5/5

Trustpilot

Excellent Team-Looking Forward to achieve my dream house

I would like to express my gratitude to the Andrews Property Management team for their exceptional assistance in helping us find a house over the past 2-3 weeks. In particular, Shamiya ,Molly and shannon have provided outstanding support throughout the process, ensuring that our requirements were met in finding the perfect property. Their dedication and professionalism have made our experience truly remarkable. Thank you to the entire team at Andrews Property Management for their outstanding service.

Sini · 14 August 2024

Agent replied · 24 October 2024

Thank you, Sini! We're thrilled to hear about your positive experience with Shamiya, Molly, and Shannon. Your kind words mean a lot to us.

5/5

Google

Robbie has been amazing - he’s been so helpful and always keen to help keep things moving along and is always very cheerful!

Megan · 29 October 2024

Agent replied · 12 November 2024

Thank you, Megan! We're thrilled to hear that Robbie has been so helpful and cheerful throughout your experience. Your kind words mean a lot to us! Best wishes , Lisa

5/5

Trustpilot

Purchased through Andrews

Purchased through Andrews. Nancy Henley was brilliant. Excellent communication….always returned calls. Kept on top of things and regularly updated us with progress. Easy to talk to and very helpful. On occasions I spoke to other branch colleagues who were equally helpful.

Mrs · 27 November 2023

Agent replied · 24 October 2024

Hi Helen, we really appreciate you taking the time to leave a review for the team in Horley, with particular mention to Nancy, she works incredibly hard for all her customers so we know she will appreciate your fantastic feedback. Thanks, Rhys

5/5

Trustpilot

The Andrews team

The Andrews team, in particular Raluca and Ayman, have been incredibly helpful, supportive, professional and efficient throughout my ordeal with a difficult tenant. Great service from them both, thank you very much!

Monita · 28 May 2024

Agent replied · 24 October 2024

Hi Monita, we know both Raluca and Ayman will really appreciate seeing your review. Thank you for sharing your experience and we are really glad we were able to help you through a difficult situation, thanks again, Rhys

5/5

Trustpilot

Andrews Estate Agent

Andrews at Bear Flat assisted us with the recent sale of our house and we absolutely would recommend them as an agent. Their communication and attention to detail is fantastic - and they are all so personable, approachable and friendly.We were looked after by Hamza and Emily and the whole process was smooth and well organised. We would not hesitate to use Andrews again and we are very grateful to their professional yet personable service. Thank you Hamza and Emily!

J · 25 May 2023

5/5

Trustpilot

Amazing, Friendly and got the property sorted in one day!

Today morning I went to visit a property in Bristol by Andrews. I was guided by this lovely lady called Isabelle to view the property. She was very nice and answered all the problems I had about the property and took down my details and got back to me in the afternoon after talking to the landlord. To my surpise she even managed to get the landlords approval to rent the property on the same day! I was impressed and had a nice experience like never before. Hats off!?

Dulana · 26 May 2024

Agent replied · 24 October 2024

Hi Dulana, thank you for sharing your experience, we are so pleased to see it was such a positive one. Congratulations on finding your new home and thank you again for the feedback, we know Issy will really appreciate it. Thanks, Rhys

5/5

Trustpilot

Attentive & reassuring

Spoke to Richard this morning about finding a rental property. He was really attentive and reassuring. Really appreciated the time he gave to listen to my needs - and my panic! Thank you!

Stephanie · 7 May 2024

Agent replied · 24 October 2024

Hi Stephanie, thank you for taking the time to leave us a review. Amazing to see that Richard took the time to get an understanding of what your needs were and helped you accordingly. Thanks, Rhys

5/5

Trustpilot

@KellyHamilton at Andrews Property is…

@KellyHamilton at Andrews Property is fantastic! Her expertise, excellent communication, and genuine care made renting the property from the landlord a breeze. I highly recommend her for a stress-free experience!

Tomi · 28 June 2024

Agent replied · 24 October 2024

Hi Tomi, thank you for the review. Great to see that Kelly and the team have been on hand to help you with everything you needed. Thanks again, Rhys

5/5

Trustpilot

I had an amazing experience to use…

I had an amazing experience to use Andrew Property for my flat purchase. Thanks James & Janine for helping the smooth purchasing process. Well done to you all!

Thiha · 1 August 2024

Agent replied · 24 October 2024

Thank you, Thiha! We're delighted to hear about your amazing experience. James and Janine will be happy to know they made the process smooth for you. Congratulations on your new flat!

5/5

Trustpilot

The reason for this high review is…James

The reason for this high review is entirely due to the James Conner, the agent assigned to my sale. In what was a very difficult and long sale, James was always on hand to give sound advice throughout, speaking to and reassuring the buyers as well as me, and going above and beyond in every possible respect. If it were not for him this sale could well have fallen through, and I'm entirely grateful to him. Superb in terms of client care. If you are selling or buying, you'll not go wrong by asking for James as your agent.

Steve · 13 May 2023

5/5

Trustpilot

I cannot recommend Russell Clarke highly enough

I cannot recommend Russell Clark? Mortgage and Protection Adviser highly enough. I have used him several times over the last 5 years and on several of these occasions, the house purchases and the associated lending have been highly complex. Russell is so responsive and goes out of his way in order to help resolve issues and obtain what was needed in terms of mortgage and protection. I wouldn't go to anyone else and I cannot thank him enough.

Michelle · 7 July 2023

5/5

Trustpilot

Great agent

Jasmine Gyde is very professional and kind.She was alwais punctual and helpful to all our, many, questions.I called even during her lunch breack but she was laways calling me back in few minutes with a smiling tone voice.

Raffaele · 16 January 2024

Agent replied · 24 October 2024

Hi Raffaele, thank you for the review, brilliant to see that Jasmine has been on hand to help you out through your search, even on her lunch! We know she will appreciate the feedback, thanks again, Rhys.

5/5

Trustpilot

Excellent service from Sameer & Mikesh

Sameer and Mikesh helped to find our dream flat to rent. They are responsive, friendly and true progrssionals. Everything went smoothly from the booking the viewing of the property until getting the keys. Couldn’t recommend them highly enough.

Berna · 15 January 2024

Agent replied · 24 October 2024

Hi Berna, what a brilliant review! We love seeing feedback like this, to know we helped you find your dream home is amazing and the fact that the team in Morden delivered such a great experience for you is brilliant too!We hope you are all settled in your new home. Thanks, Rhys

5/5

Trustpilot

Drew was extremely informative when…

Drew was extremely informative when helping me understand all the litigation and how to process works as I found t moving house to be quite overwhelming. I also like how the team call exactly when they say they will call and don’t forget as I have experienced this quite a lot with other estate agents. I was always kept up to date with any updates and felt so comfortable during one of the most stressful times in my life. I can not thank Drew and the team enough for all their hard work and support.Kind regards Samuel

Samuel · 28 April 2023

5/5

Trustpilot

Thank you Emily

Emily has been a star, she responded promptly at every email.She have shown a good knowledge about her work and open to answer any question.

Vittoria · 7 September 2024

Agent replied · 24 October 2024

Hi, Vittoria. Thank you for your kind words about Emily, we really appreciate your feedback.

5/5

Trustpilot

Amazing!

I have worked with Marta Brzek, Mike Morris, Ella Light and Sam Harhat to help them with recruitment.We have helped them to find 3 candidates who are joining them and are all very happy to have been successful. The feedback from the candidates is this is a great company to work for, with a caring team who were very polite and courteous throughout the interviewing process. As the recruiter, I felt it was straight forward to get hold of all of the recruiting team, and they have always been proactive to get candidates booked in. From my experience and my candidate's experiences with Andrews Mortgage Services, I would definitely recommend them.

Dylan · 20 April 2023

5/5

Trustpilot

Sale of our home.

From assessment to completion the service from Andrews has been first class. Team kept us informed at every stage and ensured that we knew what was happening for us to be able to make informed decisions. A special thank you to two members of staff, Emily for her initial contact and guidance and Sophia for cheerful manner and support throughout the process. The company should be proud to have them on their team. Obviously a well led team.

Mike · 11 June 2024

Agent replied · 24 October 2024

Hi Mike, firstly congratulations on the sale of your home. Secondly, it's fantastic to see the great experience you've had from the team each step of the way. We really appreciate your feedback and know the team will too. Thanks, Rhys

5/5

Trustpilot

Michelle Smethurst

As a tenant I have found that Michelle is always helpful, responsive and effective. She also happens to be very pleasant to deal with which helps too!

Lucy · 1 August 2024

Agent replied · 24 October 2024

Thank you, Lucy. So pleased to hear your comments about Michelle. Your positive feedback is greatly appreciated!

5/5

Trustpilot

Excelent!!!

Shoneil at Andrews, is an outstanding letting agent who truly goes above and beyond for her clients. She takes a personalised approach to every client, ensuring that she fully understands their needs and requirements before providing expert advice.She is always available to answer any questions or concerns that her clients may have, and her responses are always prompt, courteous, and professional.Throughout the rental process, Shoneil has been a true asset to us. She has provided us with an excellent service. Her ongoing support and guidance have been invaluable, and we are extremely happy with her service level.Overall, we highly recommend Shoneil to anyone looking for a reliable and trustworthy letting agent who is truly committed to excellence.Maria and Gustavo

Vallita · 10 April 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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