Every review we hold for the Bristol, City of office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotJames was really helpful and made the…
James was really helpful and made the whole process very easy, really quick to respond to messages and queries, would recommend Andrews highly to friends and family, have had much less enjoyable experiences through some of bristols other estate agents!
Fen · 30 January 2024
Agent replied · 24 October 2024
Hi Fen, thank you for the review, amazing to see that James was on hand to help you each step of the way, thank you for sharing your experience with us and we are so pleased it was such an enjoyable one. Thanks, Rhys
★★★★★ 5/5
TrustpilotIt was really great
It was really great, Harpinda from the downed branch was very welcoming, warm and supportive
Ehebha · 10 June 2026
Agent replied · 23 June 2026
Dear Ehebha ,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Harpinda. Your satisfaction is our priority, and we appreciate your kind words. We look forward to seeing you again in the future. Best wishes , Lisa
★★★★★ 5/5
TrustpilotBeen in touch with Andrews over the…
Been in touch with Andrews over the last few days. I dealt with Shamiya, who was brilliant. Very helpful on the phone and in person, nothing was to much trouble. Would recommend.
Dan · 27 June 2024
Agent replied · 24 October 2024
Hi Dan, thank you for sharing your experience with us. Brilliant to see that Shamiya was helpful to you. Thanks again, Rhys
★★★★★ 5/5
TrustpilotAndrews estate agents are more than…
Andrews estate agents are more than gatekeepers of property transactions; they are the navigators of life’s most pivotal moments. Mark has worked above and beyond in supporting our house sale, they were critical in steering us through significant life changes, a responsibility that demands trust and credibility. Mark had understanding and empathy for my mother needing to sell her home and took this through to the end of the deal. Our stress was exceeding an unhealthy point and Andrews were able to take this down for us by working, advising and organising all we needed for a quick house sell. Thank you.
Janet · 23 June 2024
Agent replied · 24 October 2024
Hi Janet, thank you for the review and sharing your experience. It's fanastic to see that Mark has been so helpful to you in what was understandably a stressful time. We know Mark works incredibly hard to esnure everyone is keep up to date and communicated with throughout any dealings with Andrews, we know he will really appreciate your kind feedback. Thanks again, Rhys
★★★★★ 5/5
TrustpilotBrian was an amazing person to have on…
Brian was an amazing person to have on our team. Extremely experienced and professional. Always kept in contact nothing was to much trouble. If I ever needed an agent again Brian would be my first port of call.
Lynsey · 26 February 2024
Agent replied · 24 October 2024
Hi Lynsey, we appreciate you taking the time to leave us a five star review. Fantastic to see that Brian was on hand to help you each step of your property journey, we know he will really appreciate seeing your feedback. Thanks, Rhys
★★★★★ 5/5
GoogleRobbie was very helpful and kept me updated through the whole process! Thanks again!
Ben · 16 March 2025
Agent replied · 10 April 2025
Hi Ben, thank you for your fantastic review! We're thrilled to hear Robbie provided excellent service. Your feedback is greatly appreciated and motivates us to continue delivering top-notch support. If you need any further assistance, feel free to reach out. Best wishes, Jake
★★★★★ 5/5
TrustpilotLouise Gonella has been a very helpful…
Louise Gonella has been a very helpful and professional person her knowledge of the estate was second to none would recommend her and Andrews.
Diane · 26 October 2024
Agent replied · 30 December 2024
Thank you, Diane! We're really happy to hear that Louise provided you with excellent service. Your recommendation means a lot to us. Best wishes, Jake
★★★★★ 5/5
TrustpilotAndrews have been wonderful partners…
Andrews have been wonderful partners for us for more than 15 years. Always responsive and professional. Michelle Smethurst has been a great person to work with - couldn’t ask for more.
Jeremy · 4 July 2024
Agent replied · 24 October 2024
Hi Jeremy, thank you for the five star review and your continued trust over the years to deliver a brilliant service. Amazing to see Michelle has been such a help to you over the years. Thanks again, Rhys
★★★★★ 5/5
TrustpilotAndrews Southville Lisa Bird-Parsons
I recently sold my property through Andrews Southville and they were fantastic from start to finish. I dealt with Lisa Bird-Parsons and she was absolutely brilliant, the best estate agent I've come across by a country mile. She takes great pride in her work and it really shows, friendly and professional with attention to detail that really helped with the sale. I recommend Andrews Southville to anyone thinking of selling or letting their property, they are a cut above the rest and very fairly priced.
Thomas · 24 June 2023
★★★★★ 5/5
TrustpilotFantastic property manager Andrews
Sarah has been a fantastic property manager over a number of years for Andrews. Initially, when I decided to rent out my UK property, I wanted a single point of contact for all queries ranging from rental payments to repairs and contracts. Sarah has performed this role exceptionally well. The recent communication between myself and the tenant, requesting permission to redecorate is a classic example where she simply facilitates a timely conversation with the tenant. Simple? It should be but it is not always the case with many serivce companies where trying to get a quick answer is often difficult and bureaucratic. This is the importance of dedicated professional property managers. Thanks for the great customer service.
Anthony · 24 June 2023
★★★★★ 5/5
TrustpilotI have been with Andrews for a couple…
I have been with Andrews for a couple of years now and I am still very impressed and amazed how they provide excellent services to their tenants, customers and clients. Anything from a little inquiry to biggest repair concerns, they always are on top of it and make sure they are addressed as soon as possible. Very efficient. Im always sending an email to Michelle and she has always been so responsive and accomodating. 100 stars for them!!
Carmelle · 19 July 2024
Agent replied · 24 October 2024
Hi Carmelle, we know that Michelle and the team will really appreciate seeing your kind feedback. Thanks again.
★★★★★ 5/5
GoogleSold our house through Andrews Southville and I can’t fault them! Didn’t even look at going with another agent after meeting Robbie on a viewing you could tell he knows what he’s talking about. We then had Lisa value our property, she was equally as knowledgeable and friendly. The whole team have been amazing from start to finish despite a very difficult chain. I can’t thank them enough. Thank you all x
Abby · 22 October 2024
Agent replied · 12 November 2024
Thank you, Abby! We're thrilled to hear about your positive experience with Robbie, Lisa, and the team. Your kind words mean a lot to us. Best wishes in your new home , Lisa
★★★★★ 5/5
TrustpilotSophia was always helpful
Sophia was always helpful, friendly, and able to answer any questions I had. If not, she was able to find the answers quickly.
Matthew · 5 November 2024
Agent replied · 30 December 2024
Thank you, Matthew! We're thrilled to hear that Sophia provided you with excellent service. Your feedback is greatly appreciated! Best wishes , Lisa
★★★★★ 4/5
TrustpilotSammi made things happen and a great experience great
Sammi made the experience great! Attentive and speedy. He worked closely with his manager, Julie, to get my more challenging questions answered. A great team and a high recommend.
Oxfordkiwi · 1 August 2024
Agent replied · 24 October 2024
Thank you, Oxfordkiwi! It's great to hear that Sammi and Julie provided you with excellent service. Your recommendation means a lot to us!
★★★★★ 5/5
TrustpilotFabulous estate agents
We are absolutely delighted to have chosen to go with Andrews to sell our property, Stan and his team cannot be recommended enough they have always been polite, punctual and very professional and oh so extremely helpful considering we had a few hiccups along the way with buyers and solicitors. We thank you all so very much for your hard work. And although we have no intention of moving again, but if we did I’m sad we would not be able to use Stan and his team as we are moving out of the area.
Jacqui · 11 June 2023
★★★★★ 5/5
TrustpilotExcellent Team-Looking Forward to achieve my dream house
I would like to express my gratitude to the Andrews Property Management team for their exceptional assistance in helping us find a house over the past 2-3 weeks. In particular, Shamiya ,Molly and shannon have provided outstanding support throughout the process, ensuring that our requirements were met in finding the perfect property. Their dedication and professionalism have made our experience truly remarkable. Thank you to the entire team at Andrews Property Management for their outstanding service.
Sini · 14 August 2024
Agent replied · 24 October 2024
Thank you, Sini! We're thrilled to hear about your positive experience with Shamiya, Molly, and Shannon. Your kind words mean a lot to us.
★★★★★ 5/5
GoogleRobbie has been amazing - he’s been so helpful and always keen to help keep things moving along and is always very cheerful!
Megan · 29 October 2024
Agent replied · 12 November 2024
Thank you, Megan! We're thrilled to hear that Robbie has been so helpful and cheerful throughout your experience. Your kind words mean a lot to us! Best wishes , Lisa
★★★★★ 5/5
TrustpilotPurchased through Andrews
Purchased through Andrews. Nancy Henley was brilliant. Excellent communication….always returned calls. Kept on top of things and regularly updated us with progress. Easy to talk to and very helpful. On occasions I spoke to other branch colleagues who were equally helpful.
Mrs · 27 November 2023
Agent replied · 24 October 2024
Hi Helen, we really appreciate you taking the time to leave a review for the team in Horley, with particular mention to Nancy, she works incredibly hard for all her customers so we know she will appreciate your fantastic feedback. Thanks, Rhys
★★★★★ 5/5
TrustpilotThe Andrews team
The Andrews team, in particular Raluca and Ayman, have been incredibly helpful, supportive, professional and efficient throughout my ordeal with a difficult tenant. Great service from them both, thank you very much!
Monita · 28 May 2024
Agent replied · 24 October 2024
Hi Monita, we know both Raluca and Ayman will really appreciate seeing your review. Thank you for sharing your experience and we are really glad we were able to help you through a difficult situation, thanks again, Rhys
★★★★★ 5/5
TrustpilotAndrews Estate Agent
Andrews at Bear Flat assisted us with the recent sale of our house and we absolutely would recommend them as an agent. Their communication and attention to detail is fantastic - and they are all so personable, approachable and friendly.We were looked after by Hamza and Emily and the whole process was smooth and well organised. We would not hesitate to use Andrews again and we are very grateful to their professional yet personable service. Thank you Hamza and Emily!
J · 25 May 2023
★★★★★ 5/5
TrustpilotAttentive & reassuring
Spoke to Richard this morning about finding a rental property. He was really attentive and reassuring. Really appreciated the time he gave to listen to my needs - and my panic! Thank you!
Stephanie · 7 May 2024
Agent replied · 24 October 2024
Hi Stephanie, thank you for taking the time to leave us a review. Amazing to see that Richard took the time to get an understanding of what your needs were and helped you accordingly. Thanks, Rhys
★★★★★ 5/5
TrustpilotAmazing, Friendly and got the property sorted in one day!
Today morning I went to visit a property in Bristol by Andrews. I was guided by this lovely lady called Isabelle to view the property. She was very nice and answered all the problems I had about the property and took down my details and got back to me in the afternoon after talking to the landlord. To my surpise she even managed to get the landlords approval to rent the property on the same day! I was impressed and had a nice experience like never before. Hats off!?
Dulana · 26 May 2024
Agent replied · 24 October 2024
Hi Dulana, thank you for sharing your experience, we are so pleased to see it was such a positive one. Congratulations on finding your new home and thank you again for the feedback, we know Issy will really appreciate it. Thanks, Rhys
★★★★★ 5/5
Trustpilot@KellyHamilton at Andrews Property is…
@KellyHamilton at Andrews Property is fantastic! Her expertise, excellent communication, and genuine care made renting the property from the landlord a breeze. I highly recommend her for a stress-free experience!
Tomi · 28 June 2024
Agent replied · 24 October 2024
Hi Tomi, thank you for the review. Great to see that Kelly and the team have been on hand to help you with everything you needed. Thanks again, Rhys
★★★★★ 5/5
TrustpilotI had an amazing experience to use…
I had an amazing experience to use Andrew Property for my flat purchase. Thanks James & Janine for helping the smooth purchasing process. Well done to you all!
Thiha · 1 August 2024
Agent replied · 24 October 2024
Thank you, Thiha! We're delighted to hear about your amazing experience. James and Janine will be happy to know they made the process smooth for you. Congratulations on your new flat!
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