Andrews Clifton reviews in Bristol, City of

★★★★★ 5/5

Trustpilot

I find Andrews to be very thorough with…

I find Andrews to be very thorough with their approach and always follow up with me. I have seen some great properties with them and they suggest homes that definitely suit my requirements.I’m always pleased if I know Steve will be taking a viewing as he offers great advice and and honest view point. Steve is also very knowledgeable and friendly on our viewings.

Danielle · 22 October 2024

★★★★★ 5/5

Trustpilot

House purchase with Lisa and Andrews

Lisa from Andrews helped me and my partner through the purchase of our first home. It was quite a long process and had a few hiccups and stresses along the way. But Lisa was absolutely fantastic, she handled every aspect of it efficiently and effectively with the upmost professionalism, it really put our minds at ease. We couldn't have asked for more! Plus, she is just really lovely and kind person!

Matthew · 27 June 2024

★★★★★ 5/5

Trustpilot

Janine Derbyshire is everything you…

Janine Derbyshire is everything you could hope for when it comes to property management. We had a few issues when we first moved into our new flat, but Janine was extremely supportive and has great customer service skills. She put through work orders the same day the issues were raised and within a matter of 2 days everything was resolved. Cannot fault her service or ask for more! She's simply fantastic at what she does!

Auburn · 10 April 2024

★★★★★ 5/5

Trustpilot

Excellent and friendly service

I would like to thank Giles Lowbridge for the continuous great service he provides. He is very friendly and knowledgeable, with a professional approach. He is a great asset to the company. Thank you.

Karen · 16 October 2025

★★★★★ 5/5

Google

We have had such great service from Andrew’s and couldn’t recommend this agency enough. Both my partner and I have been looking for a property in Bristol for a while (both professionals) and it is nearly impossible to even get a viewing. Our experience at Andrew’s has been great. They have kept us in the loop with possible houses, quickly arranged viewings, very friendly and professional.. hands down one of the best agency’s I have worked with in 14 years of renting! A big shout out to Bailey who’s friendly manor had made the experience a pleasant one when otherwise very stressful. Thank you for finding us a flat!

Emily · 16 December 2023

★★★★★ 5/5

Google

Leah was very helpful at our property viewing, answering all our questions and offering useful advice for the lettings process. Thank you !!

Bella · 17 January 2026

★★★★★ 5/5

Trustpilot

My boiler broke on a Saturday…

My boiler broke on a Saturday afternoon, I called the office and spoke to Kay who was super helpful in helping me trouble shoot the boiler over the phone. It still didn’t work unfortunately so on Monday morning Louisa got right on it and called the engineer for me. When he didn’t contact me within a few hours she chased him up again for me and he was at my door within a couple hours and fixed it. Louisa then called me back a couple days later to check everything was still okay and still working. Both Kay and Louisa were very efficient and on top of things, can’t complain about anything! Fab customer service. Thanks guys!

Abigail · 6 December 2023

★★★★★ 5/5

Trustpilot

My experience with Andrew's - Luke in leasehold

My experience with Andrew's over the years has been very hit and miss. However, since Luke in Leasehold has been working for Andrew's my entire experience of the company has changed. He is truly amazing! He is intelligent, knowledgeable, a great problem solver, and an all round excellent person. Luke is quick to reply, and offers support above and beyond always. He has supported me with some very complex property issues recently and has actually calmed me with his support and expertise. My experience of Andrew's as a company would not be the same without him (please never leave).

Sarah · 5 December 2023

★★★★★ 5/5

Trustpilot

Harpindar and Issy were very helpful in…

Harpindar and Issy were very helpful in organising our let

Albert · 30 April 2026

★★★★★ 5/5

Google

My experience with Andrews for my upcoming tenancy has been flawless, from the call I made asking to arrange a viewing to the call from Rebekah confirming our application had been accepted. The viewing of the flat went smoothly and Rebekah made sure that all of my questions were answered and seemed to know everything someone could know about the property, which was very refreshing after other viewing experiences.

Madeline · 5 September 2025

★★★★★ 5/5

Trustpilot

Great communication. Great team.

My partner and I were looking for a flat to rent. Jasmine was very responsive to the online query and called me to book a viewing within the hour of sending the email. Communication with the team is fast and straightforward. The online referencing can be done in your own time. We were updated regularly through email. The team is friendly and warm. Prior to this move we also rented through Andrews. When we visited their office recently, Hayley still remembered us from a year ago. Little things like this made the service really personal.

Yan · 15 November 2023

★★★★★ 5/5

Google

Daryn Mukoyi was great when it came to our property viewing!

Benjamin · 16 April 2026

★★★★★ 5/5

Trustpilot

Brilliant customer service

Me and my partner have just finalised on a new rental property and I can say without any doubt that in the 27 years I’ve been renting, Andrews have been the best to deal with. Nicole has been on hand throughout to put my partners mind at ease and we met Hayley today to sort out some final bits of paperwork and she too was brilliant. Any house move is a traumatic time but Nicole and Hayley have made it so much easier. If you’re buying or selling, renting or letting, then you can’t go wrong with Andrews.

Neil · 11 November 2023

★★★★★ 1/5

Google

The Clifton branch were very helpful in moving us into our new house smoothly. Everything was fine until we alerted Andrews to an urgent fix needed in our bathroom during our first week living at the property. 2 months later and Andrews have yet to sort the issue and we are living with a virtually unusable bathroom. Countless emails have been exchanged and we are still waiting. Additionally, a third party Inventory management company set up by Andrews to help move us in flagged up a key issue to do with some manky old curtains that pose a potential health risk. Upon bringing this up with Andrews we were told we need to spend our own money to replace the curtains. Thanks for that.

Dylan · 11 November 2023

★★★★★ 1/5

Google

Absolutely awful branch of Andrews , the staff were previously, and continue to be, absolutely appalling at the basic aspects of their jobs. We had to use a different branch to do our contract paperwork before we even moved in, because they couldn’t be bothered to respond to us asking to come in and sort it. Not a great start. They continued to be useless throughout our tenancy and required us going in physically to get even the most basic things sorted. When we were moving out, and other potential tenants needed to be shown the flat, they never told us they were coming and just let themselves in. Some 5 or 6 years after we left the flat, Bristol County Council tried to claim we owed them council tax for a period when we were not there. They told us to gain a statement from our landlord to prove our leaving dates. I contacted Andrews by phone and email MULTIPLE times explaining the situation and they were useless. The first time, via phone, they assured me they could help and would give me a PDF stating our end date. That never happened. When I contacted them again, they claimed their branch manager could phone the council for us and sort it (I told them this wasn’t possible, as Bristol want physical evidence). When I contacted them AGAIN after no response, they claimed they didn’t understand what we wanted and that because they hadn’t done their jobs properly at the time and done a ‘check out’ after we left, that meant they couldn’t just give us a pdf letter? There is extensive email evidence of when we left on their records and they couldn’t be bothered. Every time after that when I contacted them asking them to respond I was ignored. BCC have now sent us a court summons for a back payment we don’t owe, because Andrews can’t make a basic PDF. Avoid at all costs. Just the most useless group of people on earth.

A · 11 November 2023

★★★★★ 5/5

Trustpilot

Excellent experience as an overseas seller

The team were so helpful and proactive from the beginning of the sale process, Emily asked for a Teams chat very early on to get an idea of what I was after, as I live in Australia so was unable to meet in person. She provided very sound guidance on the marketing approach and gave me confidence that she and the team would work hard to get the best price possible for me. Communication was excellent throughout the whole sale process - would highly recommend.

Sarah · 14 October 2025

★★★★★ 5/5

Trustpilot

Friendly and Professional Service

I viewed a flat with Harpindar and Leila, who were both very friendly, polite and professional. They were welcoming, easy to speak to and provided all the important information about the property. Overall, a very positive viewing experience.

Marek · 8 September 2026

★★★★★ 5/5

Trustpilot

I had a great experience with Matt…

I had a great experience with Matt woods as the estate agent for the property I was buying, the process in itself was a shamble but thanks to Matt constantly chasing the onward chain for updates, keeping myself and my partner in the loop at every opportunity, easy to get in contact with and respond to emails the same day definitely make the process easier to deal with. Would definitely recommend Matt & Rebecca at Andrews estate agents in bedminster both very professional and experienced massive thank you!

Jess · 30 October 2023

★★★★★ 5/5

Google

Harry M was super friendly and made the viewing really easy and comfortable. He answered all my questions clearly and didn’t rush anything, which I really appreciated. The flat was exactly as shown in the photos online, very accurate to real life, which is rare and reassuring. A beautiful flat too!

Lhana · 10 June 2026

★★★★★ 5/5

Trustpilot

Thank you Issy

I'm currently looking for a house to live with my partner so we can start a family. I was interested in a house which is unfortunately is unavailable. A lovely young lady Issy phoned me and let me know. We then discussed more about what I wanted in a house. I found that Issy was very knowledgeable, polite, friendly and very professional. Thank you 😊. Hopefully Andrews will find us a home

Amy · 12 April 2024

★★★★★ 5/5

Trustpilot

Andrews estate agent - Fantastic service Fantastic Results

Having used Andrews in the past to buy and sell a property we decided to invite them to do a market asking price survey. Andrews completed the survey and during a visit to the property explained in great detail how and why the came to the valuation. They explained the current market conditions and provided a copy of the brochure they produce for the property. We were very happy and asked what would be the next step and commision rates if we decided to proceed with Andrews. Again this was explained in detail and clarity. Were were happy with the valuation and impressed with the team so decided to proceed with putting the property on the market with Andrews.A convenient day was arranged for an open day at the property and the team filled most of the available time slots. On Monday as was agreed we received 6 offers for the property and didn't feel pressured to select to select on. Time and space was afforded to us to decide. The whole process of selling a property is quite stressful and long winded, the Team at Andrews were always available to to and kept us updated with progress as much as the could.I would highly recommend Andrews estate agent to anyone looking to buy or sell and property and now consider them to be the "Family estate agent".

Michael · 13 October 2023

★★★★★ 5/5

Trustpilot

I have been a long term Andrews…

I have been a long term Andrews Customer recently the Leasehold Dept changed the Agent responsible for our block (at our/the directors request)and having Luke Timms now as our contact is a breath of fresh air compared to what we have had in the past. Luke has done more for us in 6 months then the previous person did in 3 years. His honest, direct approach is much appreciated and the time he has given to ensure that we are happy with ongoing projects etc is so helpful. Our small block of flats feels like it has had a rejuvenation thanks to Luke and we the Directors are most grateful.

JM · 8 October 2023

★★★★★ 5/5

Trustpilot

33&27 springleaze

A big thanks to Gurmit and Rebecca for once again making the letting renewals a fast and simple process. Great correspondence. Always ready to help. Thanks again

Stephen · 19 November 2025

★★★★★ 5/5

Trustpilot

Janine

Janine, Ed and Maria have helped me in every aspect whether it was hassle free move in or any help with home repairs . I am really happy with them and appreciate their efforts.

Ankita · 24 September 2026