Every review we hold for the Bristol, City of office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExcellent service
Luke in the leasehold department has provided an excellent service since he became our property manager in July. He always responds promptly when I have something to raise, gets the job done and/or updates on the current status. He delivers what he says he will. Great job.
Lucy · 24 October 2023
Agent replied · 27 October 2024
Hi Lucy, thank you for taking the time to write Luke such a lovely review! I am so glad to hear he provided you with excellent service and is always on hand whenever you need him. Thanks again and all the best, Laura.
★★★★★ 5/5
GoogleI had a great experience viewing a property with Bailey - he was thorough in showing all aspects of the property, knowledgeable about the building and the landlord's requirements, and was overall very polite.
John · 13 July 2024
Agent replied · 10 November 2024
Hi John, thank you for the five star review. Amazing to see that Bailey gave you such a good experience when out viewing properties. We know he will really appreciate seeing your feedback and wish you all the best with your search. Thanks, Rhys
★★★★★ 5/5
TrustpilotSteven & Matt delt with the sale of my…
Steven & Matt delt with the sale of my house very professionally and efficiently. There were a few anxious moments during the process but they were dealt with and the team kept me updated and reassured all the way
John · 21 February 2023
★★★★★ 5/5
GoogleGood viewing on time and very friendly
Jordan · 17 July 2025
Agent replied · 25 July 2025
Hi Jordan, thank you for your wonderful review! We're thrilled to hear you had a great experience with our team. Your feedback is greatly appreciated and motivates us to continue providing excellent service. Best wishes , Lisa
★★★★★ 5/5
TrustpilotA great help in a difficult sales market.
I was very impressed by Brian Barnsby's proactive and energetic approach in a difficult market for sellers. He had lots of good suggestions for finding reliable buyers and for getting the chain moving. Definitely someone worth working with!
Cathy · 22 April 2024
Agent replied · 27 October 2024
Hi Cathy, thank you for taking the time to leave a five star review, brilliant to see that Brian gave you some great advice and insight into current market conditions. We know he will really appreciate your kind feedback, thanks again, Rhys.
★★★★★ 5/5
TrustpilotReally great and fast service
Really great and fast service, we were searching house for more than 5 months but Andrews Property helped us finding our dream house in just 10 days. Samantha Barrett handled all things excellently and guide us through all steps with politeness.
Umer · 20 February 2024
Agent replied · 27 October 2024
Hi Umer, thank you for taking the time to write us a five star review. Fantastic to hear you received great and fast service from us and we were able to find you your dream home. Great to hear Samantha was able to help. Thanks again and all the best, Laura.
★★★★★ 5/5
TrustpilotEfficient and helpful service from the Bear Flat office
We’ve just bought a house through the Andrews Bear Flat office, and found the experience easy and mercifully uneventful. In particular we found Sophia and Emma both always responsive and helpful.
Mark · 23 August 2024
Agent replied · 27 October 2024
Thank you, Mark. We're delighted to hear that Sophia and Emma made your home-buying experience a smooth one. Congratulations on your new home!
★★★★★ 5/5
TrustpilotGrateful is an understatement
Was first time using this agency and they have helped me out so much in getting a place for me and my son to rent close to his school, Saw the property and got an answer the same day was greatest day this year.
Karl · 11 December 2023
Agent replied · 27 October 2024
Hi Karl, what a great review! We love seeing our customers stories of how we've helped them find a new home. So pleased to see you found somewhere that is in a perfect location for you and your family. Thanks for taking the time to give your feedback.
★★★★★ 5/5
TrustpilotHighly Recommend
We bought our place from one of Andrews clients and Drew was their estate agent. He always went above and beyond to keep us informed and helped make the process as smooth as it could be. Highly recommend.
Chris · 8 March 2023
★★★★★ 5/5
TrustpilotShannon guided us through our sale…
Shannon guided us through our sale every step of the way, she was brilliant and kept us at ease with amazing communication! Also being available as of when was needed. Amazing experience.
Hannah · 1 August 2024
Agent replied · 27 October 2024
Thanks for your feedback Hannah. It's great to hear about how Shannon supported you through your sale, I'll pass it on your feedback to her.
★★★★★ 5/5
GoogleWe have had a few viewings with this agency and all agents were great but we had the best experience with James. Such a lovely human being! Spent lots of time chatting with us and made the whole experience super personal. Amazing job, James! ❤️
Kasia · 11 November 2023
Agent replied · 10 November 2024
Hi Kasia, we really appreciate you leaving us a five star review, brilliant to see James gave you an amazing experience! One of our values is to treat all our customers as if they are our only customer and certainly sounds like James was living that one! Thanks, Rhys
★★★★★ 5/5
TrustpilotThank you
Hi,Thankyou for helping us to find our new homes.Special thanks to Jasmine who helped us throughout the process. She is a highly professional and helpful person. I will surely recommend your services to my friends.
NIKHITHA · 4 June 2023
★★★★★ 5/5
TrustpilotSpencer way property review
Issac was very helpful at the house viewing 43 Spencer way. He didn’t rush us and had a very personable touch. Talked to my mum and daughter and helped us feel welcome by talking about how lovely the owner was. Really nice touch
Charlotte · 30 August 2022
★★★★★ 5/5
TrustpilotSumita and her team have been excellent…
Sumita and her team have been excellent in finding us new tenants and doing the necessary paperwork. Any issues that have occurred have been addressed promptly. Very pleased with the service they have provided and would recommend them.
SARB · 27 February 2023
★★★★★ 5/5
GoogleAndrews were very easy to deal with, always answered the phone and were very knowledgeable when answering my questions. Georgia Robins was a pleasure to deal with, kept in contact throughout the whole process and kept me updated of any changes.
Robert · 11 November 2022
★★★★★ 5/5
TrustpilotBest Letting Service I ever got
Really appreciate the service I got from Andrews Lettings, especially from Tracy, Mikesh and Maria. Service was prompt, references was the fastest I ever did and communciation was superb. Lovely and exceptional experience
Epheanyi · 10 July 2024
Agent replied · 27 October 2024
Hi Epheanyi, thank you for taking the time to leave us a review. Fantastic to see that the team have been on hand to help you with everything you've needed. Thanks again, Rhys
★★★★★ 5/5
TrustpilotA super helpful, kind estate agent
We recently sold our house with Andrews. Antoine was amazing, trustworthy, kind and considerate. I will continue to use Antoine and Andrews for any future home move - thank you for all your help.
Customer · 28 June 2023
★★★★★ 5/5
TrustpilotRichard's brief conversation left a…
Richard's brief conversation left a lasting impression. His professionalism and personable demeanor made it clear that he's a top-notch property agent who values his clients' time and needs. Highly recommended for anyone seeking efficient and friendly service.
Jurgen · 25 April 2024
Agent replied · 27 October 2024
Hi Jurgen, amazing to see that in a short space of time Richard provided an excellent service and made a lasting impression. Thank you for sharing your experience with us. Thanks, Rhys
★★★★★ 5/5
TrustpilotFabulous team to work with through out sale process
The communication and support from all of the team, especially Holly and Lisa was second to none. They always responded swiftly and professionally with any of my telephone requests. Fabulous team. Thank you
TP · 22 July 2023
★★★★★ 5/5
TrustpilotShamiyah
Shamiyah, was very pleasant and well put together. She had a very welcoming and professional approach, also very understanding of our concerns and was very thorough in answering our questions.
Michael · 27 August 2024
Agent replied · 27 October 2024
Thank you Michael for your kind words about Shamiyah. We're delighted to hear she provided a welcoming and professional experience. Your feedback is greatly appreciated!
★★★★★ 5/5
TrustpilotShannon was very polite and friendly on…
Shannon was very polite and friendly on our arrival, and made us feel at ease straight away! She gave us information about the property, and was over all very helpful! Thanks shannon.
Amy · 16 August 2023
★★★★★ 5/5
TrustpilotWould recommend Andrews
Would recommend Andrews. Shannon Bird has been incredibly good at communicating and keeping in touch. It's been very good to have one point of contact throughout and have someone who listens to our requirements
Miss · 21 June 2023
★★★★★ 5/5
GoogleExcellent service from start to finish from Conor! He was professional, responsive, and made the process seamless. Highly recommend for anyone looking for a smooth rental experience!
A · 11 October 2024
Agent replied · 10 November 2024
Thank you, A K! We're thrilled to hear Conor provided excellent service and made your rental experience seamless. Your recommendation means a lot to us!
★★★★★ 5/5
TrustpilotVery professional visit
Very professional visit. Answered all the questions that I had. was able to give advice on how things would proceed should we wish to take the property to market
Caroline · 9 September 2024
Agent replied · 27 October 2024
Thank you, Caroline! We're delighted to hear you had a professional and informative visit. If you have any more questions or need further assistance, feel free to reach out.
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