Trusted Agent profile · Bristol, City of

Andrews Clifton reviews in Bristol, City of

4.8

★★★★★ Excellent

2,356 reviews across 2 platforms

158 Whiteladies Road, Clifton, Bristol, BS8 2XZ, Bristol, City of, BS8 2XZ

Part of Andrews, see every office.

Andrews's office in Bristol, City of, at 158 Whiteladies Road, is rated 4.8 out of 5 across 2,356 reviews on two platforms, including 385 Google reviews rated 4.6.

Google logo

4.6 / 5

385

Reviews on Google

This office

Trustpilot logo

1,971

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Bristol, City of office, from every platform, shown as written. First names only.

5/5

Trustpilot

Greg was very useful and clearly…

Greg was very useful and clearly explained things to me

Richard · 19 March 2024

Agent replied · 27 October 2024

Hi Richard, thank you for the five star review. Great to see that Greg was on hand to help you with anything required through your property search. Thanks, Rhys

5/5

Google

Andrew’s have provided brilliant service for the last year. James Berry has been the best property manager we have had in the 10 years we’ve been renting the flat. More recently we have dealt with Ellie who is organising the re-let of the flat. She has been prompt and informative and friendly and helpful. Thank you to all of you.

Cara · 11 November 2022

5/5

Trustpilot

Daniel and Nancy were very helpful

Daniel and Nancy were very helpful, polite and answered all our questions. Very nice people to deal with.

Gerry · 15 September 2023

Agent replied · 27 October 2024

Hi Gerry, thank you so much for the positive review for the team in Horley, with particular mention going to Daniel & Nancy, we know they work extremely hard to keep our customers informed and take real pride in their work. Good luck with your property search, thanks Rhys.

5/5

Trustpilot

Great service from start to finish

Great service from start to finish. As a first time landlord Shannae explained the process in a clear and professional way, making me feel at ease. Junior was a great member of the team to work with, he kept me updated and helped make the whole process extremely stress free for me.

Emily · 22 July 2023

5/5

Trustpilot

Justine has been amazing

Justine has been amazing. She went above and beyond during the process of selling our property

Charlotte · 1 November 2023

Agent replied · 27 October 2024

Hi Charlotte, thank you for sharing your feedback and leaving us a five star review. Great to see that Justine has been on hand to help you out through your sale. Many thanks, Rhys.

5/5

Trustpilot

Long-standing client

I have been a client of Andrews' since 1998 and most recently their efficiency and cooperation has been greatly valued, in marketing and letting my small flat within a remarkably short period of time. In particular, I enjoyed working with Shannae and her colleague, Richard, both of whom provided excellent service.

Denny · 23 July 2024

Agent replied · 27 October 2024

Hi Denny, thank you for continuing to trust us with your business over the last few decades. Amazing to see the level of service you've received has been excellent over the years. Thanks again, Rhys

5/5

Trustpilot

I had a very nice experience

I had a very nice experience, I met Shamiya who did a nice job taking me around the property she made a call to remind me of my viewing time, Thumbs up Shamiya you know your job and I can say you have passion for it.Keep up the good job.

Priscila · 6 August 2024

Agent replied · 27 October 2024

Thank you, Priscila! We're thrilled to hear about your positive experience with Shamiya. Your kind words mean a lot to us. We'll be sure to pass on your compliments to her.

5/5

Trustpilot

Great communication

Communication was great. Lisa was very helpful throughout the whole process and answered any questions we had.

Matt · 27 September 2023

Agent replied · 27 October 2024

Hi Matt, thank you for the five star review. Great to see Lisa was on hand to help you throughout your experience with Andrews, we really appreciate your feedback. Thanks, Rhys

5/5

Trustpilot

Shannon was a star

Shannon was a star. Super helpful

Caroline · 22 May 2024

Agent replied · 27 October 2024

Hi Caroline, thank you for the five star review. Great to see that Shannon was so helpful to you. Thanks again, Rhys

5/5

Google

Always impressed with the Andrews property Management team. They have been looking after my property for 6 years now and have always been spot on with communication and resolving problems quickly and efficiently as well as keeping the flat upto date with the legal requirements. They certainly take the stress out of being a landlord. Special thanks to Laura Kennelly, Samuel Fox and James Berry.PositiveResponsiveness, Quality, Professionalism

Johnny · 11 November 2021

5/5

Google

Abby Barnes and the whole staff at Andrews Clifton were great at helping me find my new flat in the incredibly competitive Bristol property market. They responded to all my emails and enquiries quickly and made the process really smooth, and the viewing was great. Abby knew everything I needed to know about the property and helped with getting an application in. Many thanks to everyone.PositiveResponsiveness, Professionalism

Sam · 11 November 2021

5/5

Trustpilot

Friendly agent

Friendly agent, and happy to answer all questions necessary. Would definitely recommend.

Dave · 18 November 2025

Agent replied · 22 November 2025

Hi Dave, thank you for your wonderful review! We're thrilled to hear you had a positive experience with our team. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Best wishes , Lisa

5/5

Trustpilot

Excellent service and communication

I spoke to Drew (Andrew Palmer) and was really impressed by his professional and courteous manner. He was able to give some really helpful advice and I felt I could trust his expertise with my property. Andrew even followed-up with further contact, as promised and I appreciate the attention to detail, during the discussion.

Kay · 28 April 2023

5/5

Trustpilot

We have been dealing with Louise…

We have been dealing with Louise Gonella from Andrews Letting Agents, always a pleasure to deal with Louise as she is aways on point with the works that are need for her client's, communication is great.would highly recommend dealing with Louise in the future.

Andy · 31 October 2024

Agent replied · 25 December 2024

Thank you, Andy! We're happy to hear about your positive experience with Louise. Your recommendation means a lot to us. Best wishes, Jake

5/5

Trustpilot

Nabeeha

Hi. I'm Nabeeha. My experience so far with Andrews has been great. The team is lovely to speak with and they are always available ti clarify all sorts of doubts and work effeciently . I came here to rent and they have guided me well and have found my just the right flat as I have wanted. HIGHLY RECOMMENDED!

Nabeeha · 31 January 2024

Agent replied · 27 October 2024

Hi Nabeeha, thank you for taking the time to write us a five star review. Amazing to hear you have had a great experience with us so far and the team have been able to assist you. Thank you for the recommendation too and all the best in your new flat, Laura.

5/5

Google

Without a shadow of a doubt,Andrews Lettings have been the best estate agents I have ever used. From beginning to end Diego has been friendly, helpful, professional and thorough, and he has always contacted me or responded to my queries within a short space of time. I have valued the sensible, helpful advice I have been given, and he has helped me through every step of the letting process. I highly recommend Andrews Lettings.

Itziar · 12 November 2019

5/5

Google

My partner and I were really struggling to find a place, and Andrews were so helpful. We now have a lovely flat. When shown round by Diego he was lovely. They can be difficult to get a hold of but when calling or visiting them they are super helpful, and they will do anything to help you or put you at ease. Big thank you to Lorna, Diego and Dan for all their help.

Saffie · 12 November 2019

5/5

Trustpilot

I was most impressed with the service…

I was most impressed with the service Andrews provided, through all the challenges we faced they remained professional at all times ensuring I was kept up to date with the information as the sale progressed.I am very grateful for their perseverance and for the end result.

Mrs · 23 September 2024

Agent replied · 27 October 2024

Thank you for your kind words! We're thrilled to hear you had a positive experience with us. Your satisfaction is our priority, and we're glad we could assist you through the process.

5/5

Trustpilot

Listened and communicated efficiently…

Listened and communicated efficiently in time before Christmas

Sarah · 19 December 2025

Agent replied · 23 December 2025

Dear Sarah, Thank you for your wonderful review! We're thrilled to hear that our team communicated efficiently and met your needs in time for Christmas. Your satisfaction is our priority, and we appreciate your feedback. Looking forward to serving you again! Best regards, Andrews Head Office

5/5

Trustpilot

Fantastic estate agents, friendly staff

Fantastic from start to finish. Not only was Connor fantastic during his viewings and his knowledge was great, the whole team was equally as great when we enquired about properties. It sounds like the whole team work together to make the end consumer happy and it was honestly a great experienceThank you so much

Consumer · 1 May 2024

Agent replied · 27 October 2024

Hi there, thank you for your five star review to Connor. Brilliant to see Connor provided you with his excellent knowledge and the team were able to make it a great experience for yourself! Thanks again and all the best, Laura.

5/5

Google

We have worked as Andrews Clifton, as electrical contractors, for over a decade and with James Berry, Property Manager for over two years. Andrews are dedicated to both Landlord and Tenant needs and James is particularly efficient in managing both tenant and landlord expectations whilst liaising with us regarding maintenance requirements. Lisa Hill Director MH Electrical (SW) Ltd

Lisa · 11 November 2022

5/5

Trustpilot

Great Professional Service

It was such a pleasure working with Mr.Isaac Biggerstaff from Andrews Property Group. Thanks to his professional and friendly service. Always keeps us informed about the latest and helps us to see through to the end. Thanks again to Isaac and his team for their service in this matter.

Nanda · 21 August 2023

5/5

Trustpilot

One of the trustworthy company where…

One of the trustworthy company where they had supported for the house viewing for multiple attempts within quicker duration with fast and prompt response . Especially zyad is quite supporting in following up closely and support the customer needs..thank you for that

Mohammed · 14 November 2024

Agent replied · 25 December 2024

Thank you, Mohammed! We're so pleased to hear about your positive experience with our team, especially Zyad. Your kind words and trust mean a lot to us. Best wishes, Jake

5/5

Trustpilot

Friendly and efficient service

A big thank you to all the staff at the Bear Flat Branch, in particular Emma Mussert. From the start we received friendly and enthusiastic advice, our enquiries were always dealt with promptly, in a friendly manner and we received regular feedback during which turned out to be a long and protracted sale.

John · 21 April 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Awards

Industry awards

Andrews Bristol, City of won ESTAS awards in one year, most recently 2022.

ESTAS winner in one year: 2022.

ESTAS awards by year, 2022
  • 2022 1 Bronze ESTAS 2022 winners

    • BronzeESTAS 2022: Lettings (Tenants), South West (Bristol & Som)

Source: ESTAS winners lists, as published, linked by year.

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Questions about Andrews Clifton

Has Andrews Clifton won any awards?

Yes. Andrews Clifton won Bronze for Lettings (Tenants) in South West (Bristol & Som) at the ESTAS 2022 awards.

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