Trusted Agent profile · Brighton

Phillips and Still Brighton reviews

4.8

★★★★★ Excellent

194 reviews across 2 platforms

112 Western Road, Brighton, BN1 2AB

Phillips and Still's office in Brighton, at 112 Western Road, is rated 4.8 out of 5 across 194 reviews on two platforms, including 192 Google reviews rated 4.8.

Google logo

4.8 / 5

192

Reviews on Google

This office

Facebook logo

5.0 / 5

2

Reviews on Facebook

This office

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Brighton office, from every platform, shown as written. First names only.

5/5

Google

Phillips and Still were recommended to me, and I'm so glad I went with them! Ollie & Richard did an amazing job as my sales agent and achieved the full asking price, saw the sale through from start to finish and were very communicative and helpful throughout. They were extremely professional from the outset and had my property valued and marketed within a few days. There was email feedback after each viewing within a couple of hours which was very useful. I am so pleased I chose Philips & Still and I am delighted with their achievement and quality of service! Highly recommend!

Ross · 12 June 2022

5/5

Google

We had a really long drawn out sale and purchase, and our mortgage offer almost ran out before we completed, but Alice got everything over the line just in time. There's no way we could have moved without her pushing everyone in the chain, including the solicitors themselves. Our moving company even cancelled at the last minute, ridiculous! But Alice was our saviour again by finding a replacement the night before we moved. Alice is a star!!

Lin · 11 October 2022

5/5

Google

Richard has consistently delivered professional and friendly service time and time again to me over all my purchases and sales. His attention to detail and diligence makes Phillips and Still one of the best independent estate agents in the area. Whether you are buying or selling they are an excellent option and you get a far more attentive service here than with other agencies. I can't recommend these guys highly enough. Thanks for everything you have done for me guys. Its much appreciated.

Richard · 11 October 2023

Agent replied · 11 June 2024

Thanks Rich always a pleasure to deal with you. A true gentleman you are.

5/5

Google

Chris and Alice were honest, helpful and hard-working. Thanks so much for your service.

Lisa · 11 October 2025

5/5

Google

Chris and James have been absolutely amazing! This is your professional estate agent in Brighton, with a human touch. They have been helpful and supportive on every stage of the process. We are so happy we sold our flat with them.

Franzy444 · 4 June 2025

Agent replied · 29 July 2025

Your very welcome it was pleasure dealing with you.

5/5

Google

I recently sold a flat through Philips and Still. Throughout the process found them to be very knowledgeable about the local market and honest about how best to achieve the sale I was looking for. I worked primarily with Alice King, who went above and beyond to secure viewings and when the flat sold chased the sale to exchange and completion on a daily basis often updating me on her days off. I have no hesitation in recommending P&S. Alice and the rest of the team were fantastic.

Nico · 2 March 2025

5/5

Google

We have worked with Philips and Still a couple of times now once on a flat purchase but most recently on our flat sale. They were fantastic from start to finish. Chris and Ollie have made the whole process seamless. Their communication is second to none and we felt supported and informed throughout. The sale progressed at pace because of their approach and we were happy with how they handled it. Ollie was exceptionally speedy in all communications and went above and beyond numerous times. We genuinely believe the sale wouldn’t have been so quick and seamless without them. Through our work we interact with a lot of estate agents across the city and we would 100% say that Philips and Still are the best there is. They are friendly and welcoming but at the same time tenacious and knowledgable. You really won’t regret using their services.PositiveResponsiveness, Quality, Professionalism, Value

Katie · 12 June 2021

5/5

Google

Very happy with the professionalism and service from Phillips and Still. Communication was faultless and their hard work in getting our house sold quicker than we had hoped was such a relief. The whole process was pretty stress-free and we are so grateful for that. I would definitely point friends in their direction, thank you Phillips and Still.

Ross · 11 October 2025

5/5

Google

Very helpful Estate Agency. Responded to every enquiry I had were always welcoming when I went into the office with more questions never once did they not have time for me. Abbie went above and beyond for me. After reading lots of good reviews on google I knew I had picked the right agent to sell my home of 20 years and I wasn’t wrong, they did so with no fuss. A straight taking and professional outfit. I don’t normally write reviews but wanted to put my thanks to Chris, Richard and the team in writing for their efforts and communication. Thank you very much ArthPositiveResponsiveness, Professionalism

Arthur · 25 August 2020

5/5

Google

We had a very tight deadline in which we had to move and Chris couldn't have been more helpful. He was available to us and really helped push the move through on time. Thanks Chris! Its the best experience we have had with an estate agent and we cant recommend them highly enough.

Ray · 15 June 2016

Agent replied · 13 June 2024

Dear Ray, Thanks for your kind words it was a pleasure it dealing with you and hope you are very happy in your new home. Many Thanks Chris Still

5/5

Google

We had a very tight deadline in which we had to move and Chris couldn't have been more helpful. He was available to us and really helped push the move through on time. Thanks Chris! Its the best experience we have had with an estate agent and we cant recommend them highly enough.

Ray · 13 June 2016

Agent replied · 11 June 2024

Dear Ray, Thanks for your kind words it was a pleasure it dealing with you and hope you are very happy in your new home. Many Thanks Chris Still

5/5

Google

If you are thinking of buying or selling in Brighton, go with Phillips and Still! I can't recommend them enough. Chris has been an amazing estate agent, sticking with me through a difficult sale. He is always responsive, on the phone or email and has given great impartial advice throughout the whole process.

Anna · 11 October 2023

5/5

Google

I have just purchased my property from Phillips & Still, and they were fantastic. Richard was professional and loyal throughout the process. He certainly went the extra mile to obtain vital information to complete on my purchase. I highly recommend this agency. Great service, professional and friendly too! Many thanks Richard.

Tio · 13 June 2017

Agent replied · 11 June 2024

Thanks for the glowing review Tim. It was my pleasure and so glad you got the home you wanted.

5/5

Google

Alice from Phillip and still was fantastic from start to finish. They were relaxed in their approach but knew exactly what was going on and pushed hard to make the sale go smoothly and on time when needed. They were not at all salesey which I hate!! Everyone was very polite in the branch, and knew who I was when I came in to collect keys. I was able to view the house 4-5 times with builders which they were totally fine and happy to accommodate. Alice is an asset to the company and will be happy to recommend them to people in the future!

Lisa · 13 June 2019

5/5

Google

Chris made himself available from start to finish - nothing was too much effort. He sold my property when others said it wasn’t possible, he is relentless and knowledgeable and I highly recommend

Mike · 11 October 2024

5/5

Google

Brilliant service - highly recommend. Chris made the process 10x less stressful than it could have been. He was also incredibly quick at resolving any problems and there was constant, good communication. Thank you!!

Amy · 12 June 2022

Agent replied · 11 June 2024

Thank you very much Amy for the kind words. It was a pleasure to deal with you and we wish you all the best in your new home.

5/5

Google

Philips and Still have just handled the sale of our property in Hove. All the team are highly professional and personable and we got on well with them all which was a quality we liked. Their photography and marketing is first class which really made our flat stand out. We were impressed with the amount of quality viewings and we were under offer in no time even in these interesting times. Communication throughout was fantastic and we were always given feedback the same day after viewings. A really great and modern company to deal with. Also a special thanks to Alice who took the stress out of selling.

Liz · 13 June 2018

5/5

Google

We've just come through the most protracted and stressful conveyancing process we've ever had to endure, where everything seemed to work against us. But, in terms of estate agent support it was the best we've ever had from the team, including Demi and Richard. Chris's communication style was second to none, with quick responses to emails and plenty of phone calls to keep the process moving - he was absolutely 'on it' with every twist and turn that we encountered. I honestly don't think it was would have got over the line without him holding all of the parties together!

Joe · 11 October 2024

3/5

Google

Helped us buy our flat quickly and were very responsive throughout the process. This is hugely appreciated! However, due to the speed, I found a few things skimped/forgotten about, and as a result, it feels like a loss as I had to shoulder the costs. On the other hand, it looks like the seller left a review stating they are really happy with the full service, so there's at least one party happy in this exchange.

Vac · 8 December 2024

5/5

Google

They were great to deal with. All the staff are friendly, very professional, knowledgeable and helpful. They made an arduous process smooth and hassle free.

H · 11 May 2026

5/5

Google

I have dealt with Chris at Phillips and Still for a few years now and I have always been very impressed with his professionalism and how extremely helpful he has been when I have wanted to buy or sell. Anyone would certainly be in safe hands with this estate agency.

Jessica · 11 October 2023

5/5

Google

Friendly, helpful but honest estate agents? Oh yes, they really are. Richard Phillips and Chris Still are absolute legends and I can honestly say that without their help throughout the 9-month drama that was moving house, I think I might have lost the plot altogether. We had our flat on the market initially with another agency who turned out to be absolutely useless. I called Phillips and Still on the off-chance and Richard was absolutely convinced that he could sell the flat for £25K than the previous agency had recommended. I was slightly dubious but figured that there was nothing to lose and a couple of weeks later he was proved right and we had to cancel the planned Open Day because it had already been sold! Throughout the whole difficult, drawn-out and tedious process they both remained calm, helpful and were always happy to answer questions, no matter how often or how silly they might have seemed. I really cannot recommend them highly enough.

Ruthyadams · 14 June 2015

5/5

Google

One word to describe Phillips and Still, Amazing!! From day one they took on board what we wanted and helped us achieve our goal in selling our house. They were professional and kept us in the loop every step of the way, which for us was so important as the whole process of selling a house was very daunting for us. We would absolutely recommend these guys and if we move again we will be knocking on their door.

Alex · 12 June 2022

Agent replied · 11 June 2024

Pleasure dealing with such a lovely customer

5/5

Google

Richard at Phillips and Still has been so helpful in finding my good friend a property. He held his hand all through the process, and communicated with both with my friend, the buyer, and the seller. Not sure all agents are like Richard, and I am sure my friend would not brought a property unless Richard was so professional in the purchasing process. I am now using Phillips and Still to find me a property.

Gregory · 13 June 2019

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Phillips and Still's Google reviewsLeave Phillips and Still a review

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