Phillips and Still Brighton reviews

★★★★★ 5/5

Google

We have sold a number of properties through Chris and have always been very pleased with the excellent service we’ve received. He has an excellent understanding of the market from both the seller’s and buyer’s perspective, which makes a real difference. Communication throughout the process is always clear and consistent, and Chris is very good at keeping things moving. On a number of occasions, he has helped the process, resolving issues and making sure everything runs as smoothly as possible. Professional, knowledgeable and easy to deal with, we wouldn’t hesitate to recommend Chris and his team.

Laura · 11 September 2026

★★★★★ 5/5

Google

We cannot recommend Alice King highly enough. After our flat had unfortunately fallen through twice with another estate agent, we were feeling quite disheartened and unsure about the process. From the moment Alice took over, everything changed. Alice was professional, proactive, and incredibly supportive throughout. Her communication was excellent, keeping us informed at every stage and always responding promptly to any questions or concerns. She worked tirelessly to secure a buyer and expertly guided the sale through to completion. What really stood out was Alice’s determination and commitment. She genuinely cared about achieving the best outcome for us and went above and beyond to keep things moving when challenges arose. Thanks to her hard work, perseverance, and expertise, we successfully sold our flat. If you’re looking for an estate agent who is knowledgeable, trustworthy, and truly dedicated to their clients, Alice is the person you want on your side. Thank you, Alice, for making what had been a stressful experience feel manageable and for helping us finally achieve our sale.

Ayesha · 11 July 2026

★★★★★ 5/5

Google

Chris was superb at getting my flat over the finish line after a very very protracted sale process. Doggedly pursuing and coaxing buyer and solicitors to get the job done. He is super affable, professional and on hand at all times. Cannot praise his services enough as an estate agent. Go with him👍 …

Rowena · 28 November 2025

★★★★★ 5/5

Google

Chris and his team went above and beyond to help us with our first time buy. They were communicative, friendly and always happy to help. The process was very efficient and professional, we are so happy with our new home. Thank you all

Cherell · 5 August 2025

★★★★★ 5/5

Google

Just completed... Chris and the team have been great on our purchase, lot's of updates throughout the process. Simple, straight forward and a pleasure to deal with...

Ben · 7 December 2025

★★★★★ 5/5

Google

Very proactive in selling our flat. Great advice, excellent service and always on ball. Chris was constantly communicating with both parties ensuring the sale went smoothly.

Edward · 28 November 2025

★★★★★ 5/5

Google

Amazing service! They need more than 5 stars! Chris, Richard and the team have been brilliant. It's been an eventful purchase with probate being granted in the wrong name days before exchange and a solicitor due on a course ten minutes after we were due to exchange. Chris was incredibly calm, helpful. knowledgeable and proactive, Drawing on his extensive contacts to resolve issues immediately and in constant communication with me. I'd highly recommend Phillips and Still. After a horror story with Purple Bricks on my sale Chris has restored my faith in traditional estate agents.

Andrew · 20 March 2025

★★★★★ 5/5

Google

Chris has been absolutely wonderful throughout this process. We had many obstacles along the way and they kept us fully informed throughout the process. He went out of his way to ensure we had everything we needed. We have passed their details on to many of our friends and colleagues and couldn’t recommend highly enough.

Niki · 28 November 2025

★★★★★ 5/5

Google

Phillips and Still were great. My communications were mostly with Jedd, Chris and Richard. They were always incredibly prompt in responding, they were clear and concise helping to support efficiency. They were patient and calm in approach, giving me the time I needed to think and make decisions. I couldn’t be happier with the purchase of my first property and for the support throughout the process ! Thank you

Luisa · 11 June 2026

★★★★★ 5/5

Google

James and the team were stuck between a rock and a hard place with our flat purchase: An impatient seller and uncommunicative solicitors. James was always forthcoming with advice and support which was very necessary towards the end when things got rather fraught! Glad to have completed today!

Nicola · 11 October 2025

★★★★★ 5/5

Google

Great service. We recently bought a flat through these guys and they helped push the purchase through keeping everything moving along nicely and gently chasing us up when we needed it. Kept us informed all through the process and made it happen

Ian · 11 September 2026

★★★★★ 5/5

Google

Richard, Chris and Demi are the best agents/service I have received in a very long time. Everything was of the highest professional standard. They answered all questions promptly and dealt with any issues that arose, finding solutions to make sure the completion happened (when looking unlikely). Couldn't recommended the team highly enough. They will have my repeat business for a long time!

Henry · 11 October 2024

★★★★★ 5/5

Google

Having rented in Brighton for nearly 8 years before now buying a property, I can honestly say this has been the best experience with an estate agency. My seller used Chris as her estate agent and he was honestly so helpful. I am a FTB and he was very patient and supportive and explained things so clearly to me throughout the process. It was an extremely difficult time due to the sellers solicitor & lack of communication from them, but Chris persevered and ensured I was kept in the loop - as much as he was by them anyway! Will definitely use Philips & Still if I need to in the future, and recommend them to anyone.

Tia · 11 October 2025

★★★★★ 5/5

Google

We are very impressed by Phillips and Still. They are fantastic estate agents! Phillips & Still were recommended to us by a friend. The sale of our flat was not straightforward due to lease complications. But both Chris and Richard went above and beyond to help chase people, gather necessary and time-sensitive documentation, as well as keeping us and the buyer up to date every step of the way. They are very professional, generous with giving advice and insight and will look after you from beginning to end. Amazing service. We would highly recommend Phillips and Still and will be using them again in the future.

Judith · 11 October 2023

★★★★★ 5/5

Google

Chris was excellent throughout the process of buying my first flat. Due to existing tenants, the sale involved some quite complex negotiations and agreements between multiple parties. There were some tense moments during the negotiation but Chris remained professional and upbeat and was able in the end to deliver on everything he had promised on behalf of the seller. Chris worked tirelessly to bring a very difficult and complex sale to a conclusion and was always clear in his communication. I'm very grateful to him for his hard work and excellent and personable communication. I'm especially grateful to Chris because at the last moment, the seller decided to pull out (just before signing contracts) but amazingly Chris was able to bring everybody back to the table to complete the sale after all seemed lost. So a massive big thank you to Chris!

Tim · 11 October 2023

★★★★★ 3/5

Google

Helped us buy our flat quickly and were very responsive throughout the process. This is hugely appreciated! However, due to the speed, I found a few things skimped/forgotten about, and as a result, it feels like a loss as I had to shoulder the costs. On the other hand, it looks like the seller left a review stating they are really happy with the full service, so there's at least one party happy in this exchange.

Vee · 11 October 2025

★★★★★ 5/5

Google

Great service! Very fast sale (2 months from the offer) very flexible reasonable and timely. Never had to wait for them and went above and beyond to give great customer service

Ollie · 7 December 2025

★★★★★ 5/5

Google

Excellent service which was really appreciated as this was my first purchase for a property. Chris went above and beyond to keep me updated on the process and answered any queries or concerns I had along the way.

Jazmyn · 20 March 2025

★★★★★ 5/5

Google

Chris at Phillips and Still is currently selling my flat, he has been very efficient and professional in terms of securing the right buyer and navigating round all the hurdles needed to get the sale done. I am not sure many estate agents would go to the lengths and time Chris has, so I would highly recommend him to anyone looking to move. Chris is friendly and helpful

Tatiana · 11 October 2023

★★★★★ 5/5

Google

Can’t thank Richard , Chis and staff enough for their excellent service . Top quality agents would highly recommend

Zena · 11 October 2025

★★★★★ 5/5

Google

Phillips and Still are by far the best and most helpful estate agents in Brighton & Hove I've ever met. They will go the extra mile for customers, which in today's current times is extremely rare. You'll be in safe hands here!

Louliana · 11 May 2026

★★★★★ 5/5

Google

Phillips and Still were both the agent for selling our property and the one we bought. Alice was excellent throughout, going that extra mile when solicitors on all sides were dragging their heels. It was a very protracted process, with Alice keeping our vendor onside when they were considering pulling out at multiple times. Alice even helped us find a mover when our original ones cancelled the night before we were due to complete. Would thoroughly recommend this firm!

Mr · 11 October 2022

★★★★★ 5/5

Google

Transparency is very important when you’re dealing in property, Chris & Richard always showed that to me and kept me in the loop at all times. Great service would definitely use again. Jem Owen

Jem · 16 April 2025

★★★★★ 5/5

Google

After over 20 years in our home, it was time to move and we chose to go with Phillips and Still on the back of its recent ratings in Brighton as the "best sales branch of the year". They made an excellent job of presenting the property on their website and soon came up with plenty of prospects, managing all the viewings for us. The second quarter of 2021 was a frantic time on the property market, coming out of the pandemic and a with a looming deadline with a stamp duty "holiday" due to finish at the end of June. A good solid buyer was soon found. Things had gone well so far but it was then that P and S really earned its keep. Senior negotiator Ollie Solomons was our main contact and impressed us during price negotiations with the buyer, doing his hardest to get us the best deal. After 20 odd years we were both pretty out of touch with the mechanics of property sales and he took time to keep us well briefed on where we were and helped and soothed us through what turned out to be a stressful couple of months, with all the uncertainties and ups and downs that seemingly everyone has to endure at that stage. Anyway, to use an Ollie expression, he "got us over the line", with a few days to spare in fact. I'm aware that estate agents don't always have the best of reputations but there are some out there who will go the extra mile for you and do genuinely care about their clients. We certainly had one here. I'm pleased to recommend Phillips and Still and if I were ever selling a Brighton property again (heaven forfend!) I would certainly go back to them!PositiveResponsiveness, Quality, Professionalism, Value

Mike · 12 June 2022