5/5
GoogleGlenn was a pleasure to deal with and helped me through the selling process.
Agent replied · 15 November 2023
Thanks, Gemma! Great feedback about Glenn. Kind Regards. Chris Thew - Sales Director.
Trusted Agent profile · Brighton, East Sussex
Verified
Mishon Mackay Brighton reviews
★★★★★
260 reviews across 1 platform
99-101 Dyke Rd, Seven Dials, Brighton, East Sussex, BN1 3JE
Mishon Mackay's office in Brighton, East Sussex, at 99-101 Dyke Rd, is rated 4.6 out of 5 across 260 reviews on 1 platform, including 260 Google reviews rated 4.6.
Reviews
Every review we hold for the Brighton office, from every platform, shown as written. First names only.
Google5/5
GoogleDee was very supportive throughout the sale process which was complex and required a lot of her time I was very grateful for both her and Georges's guidance I would warmly recommend their services Virginia
5/5
GoogleDee was very supportive throughout the sale process which was complex and required a lot of her time I was very grateful for both her and Georges's guidance I would warmly recommend their services Virginia
5/5
GoogleGeorge was professional, genuine, helpful, knowledgeable throughout the entire process. Faultless service!
Agent replied · 15 November 2023
Thank you, Summer! Kind Regards, Chris Thew - Sales Director
5/5
GoogleI would really recommend using Mishon Mackay, they are incredibly diligent, hardworking and transparent across all of their process. A special thank you to George for going the extra mile in adapting sale specifics to what we were after. I would definitely recommend them to anyone.
5/5
GoogleWalked through every step of prepping the property for rental including organising trades for remedial works. Very satisfied with the service.
Agent replied · 23 May 2026
Thanks for taking the time to leave a review of the service, it's much appreciated
1/5
GoogleI have had a bad experience with Mishon Mackay in Brighton: they failed to refund a holding deposit without completing a letting agreement for a reason beyond the client's control. I won't recommend them to a first-time renter. They have a faulty and inconsiderate letting agreement.
Agent replied · 15 November 2023
Dear Ekeoma, I am sorry to have read your review. I have had a chance to review your file and I would be keen to talk this over. Feel free to call me on 01273 606076. Kind Regards, Jay Melton-Ball, Lettings Director.
5/5
GoogleExcellent level of knowledge and customer care. Dee was probably the best estate agent we’ve ever come across. Responsive, well informed and seem to have the best priorities in Brighton!
1/5
GoogleRenting a property in Hassocks has proved to be an unpleasant experience. We have had no central heating working in the house for over a week.! This is something that they should have sorted out quickly- no heat and hardly any hot water in winter ! The garden that was supposed to be cleared and bushes topped before we moved in 2 months ago is still in the same state. They promised to send people round to attend to it............. still waiting!
Agent replied · 15 November 2023
Thank you for your review. We are sorry to hear you are so disappointed with the service you have received from Mishon Mackay. We have looked into the property record and spoken to your husband, we are pleased to learn that the boiler is now fixed. The Landlord has a Homecare policy and a part was required which caused the delay, this was completely out of our control, but we are delighted this is now resolved. I can also see that the landlord has signed off extensive work with the garden, however, we are governed by the contractor’s workload as to when he is able to start this work. We understand you are keen to have this resolved and although taking longer than you would hope, we can assure you both Mishon Mackay and the Landlord are committed to ensuring you and your family have full enjoyment of the property. Thank you for your patience so far and should you wish to discuss this matter further, please contact our Lettings Director, Jordan Mackay, on 01273 606076 (option 2).
5/5
GoogleFaultless service. Big Glenn was great to deal with. Extremely helpful
Agent replied · 15 November 2023
Thanks, Tim! Kind Regards. Chris Thew - Sales Director.
5/5
GoogleFrom a landlords perspective, Lee makes the while process as simple and effective as possible. I wont use anyone else
Agent replied · 23 May 2026
Thanks for taking the time to leave a review Andy - your time is really appreciated - Come on you Hammers !
1/5
GoogleOur experience has been an absolute disappointment. They have been unprofessional, rude and unfair. Non stop problems with them, one after the other; And it took them months to solve them (even a broken window during the winter), IF THEY SOLVED THEM, cause most of the times they would just turned a blind eye. I cannot stress this enough, DO NOT RENT WITH THIS AGANCY. Overall experience has been a NIGHTMARE. Please think twice before reaching out to them.
Agent replied · 15 November 2023
Dear Inis, Thank you for taking the time to share your experience as a tenant of Mishon Mackay. Firstly, we apologise that you feel anything other than satisfied with the service you have received from us. We have had a look through all the property notes and can see that there were a few matters of concern with your tenancy to include maintenance, communication breakdowns and rent arrears. We note there were a number of maintenance issues that cropped up during your 1 year tenancy, some minor and some more complex and perhaps intrusive to your tenancy and enjoyment of the property. Having looked through the dates it looks as though all issues reported were dealt with in a timely manner, to include the window you mention, which was reported and finalised within 1 month. We are of course sorry that you had so many maintenance issues when you were in situ. However, none of these were due to negligence of the landlord or Mishon Mackay. Customer service and your journey with us is our main priority and I would like to invite you to discuss your review and experience in more detail. Please do get in touch with our Lettings Director, Jordan, I believe you have communicated with her regularly already, but she can be contacted on 01273 606076 (opt 2) or Jordan@mishonmackay.com
1/5
GoogleOur experience has been an absolute disappointment. They have been unprofessional, rude and unfair. Non stop problems with them, one after the other; And it took them months to solve them (even a broken window during the winter), IF THEY SOLVED THEM, cause most of the times they would just turned a blind eye. I cannot stress this enough, DO NOT RENT WITH THIS AGANCY. Overall experience has been a NIGHTMARE. Please think twice before reaching out to them.
Agent replied · 22 August 2026
Dear Inis, Thank you for taking the time to share your experience as a tenant of Mishon Mackay. Firstly, we apologise that you feel anything other than satisfied with the service you have received from us. We have had a look through all the property notes and can see that there were a few matters of concern with your tenancy to include maintenance, communication breakdowns and rent arrears. We note there were a number of maintenance issues that cropped up during your 1 year tenancy, some minor and some more complex and perhaps intrusive to your tenancy and enjoyment of the property. Having looked through the dates it looks as though all issues reported were dealt with in a timely manner, to include the window you mention, which was reported and finalised within 1 month. We are of course sorry that you had so many maintenance issues when you were in situ. However, none of these were due to negligence of the landlord or Mishon Mackay. Customer service and your journey with us is our main priority and I would like to invite you to discuss your review and experience in more detail. Please do get in touch with our Lettings Director, Jordan, I believe you have communicated with her regularly already, but she can be contacted on 01273 606076 (opt 2) or Jordan@mishonmackay.com
5/5
GoogleA massive thank you to Samim for helping me and my wife finding our dream home. He was very kind and helpful and I will definitely be recommending him to my family & friends. Once again thank you for your professionalism.
5/5
GoogleExcellent service as always from the MM team. George and Holly were great to work with. Gave accurate market information and always prompt with responses. Would recommend
5/5
GoogleCan always rely and George and the team!
Agent replied · 15 November 2023
Thank you, Heidi! Kind Regards, Chris Thew - Sales Director
5/5
GoogleSue made our first home buying experience such an easy one. She was so friendly, proffesional and helpful! Such an amazing lady!
1/5
GoogleVery unprofessional service. They have cancelled our flat viewing twice - once with a half hour notice when we were already on our way, and the other time they sent a cancellation email late the night before, which when we called to enquire what’s going on, we were told the agent’s car has broken down. Not a very believable story when the cancellation came through the day before. They did not offer any other date or time for us to have the viewing, even when we asked if that might be possible. They clearly don’t care about their potential clients so I wouldn’t recommend working with them
5/5
GoogleMishon Mackay have been truly exceptional throughout. From the initial viewing and all the way through my sale, I have been kept informed and supported. The market knowledge and experience was second to none and ensured that my flat was sold in a timely but friendly manner, as well as the administrative processes being dealt with efficiently and in a user-friendly format. Thank you, George (and the team). I won't hesitate to give you a call should I be selling my property in the future.
5/5
GoogleWe almost never write reviews but have to say that we are truly grateful to both Josh and Dee at Mishon Mc Kay who we bought our new house through last year. Josh pushed and chased and organized to keep things together when (from the communications via the conveyancers) the vendors seemed completely disinterested in selling their property and we genuinely think the sale would not have gone through without Josh's proactiveness. We were also very appreciative of Dee who came by post purchase, after work to get the gas meter going for us and her non pushy, genuine manner at the viewing we had with her. The agency we used to sell with were unfortunately beyond hopeless and very unpersonable throughout, so we only wish we'd used Mishon McKay to sell with aswell!
5/5
GoogleExcellent professionalism and willing to help someone who is new at renting.
Agent replied · 23 May 2026
Thank you for taking the time to leave a review - it has been an absolute pleasure helping you find a property to let, and we look forward to supporting you throughout the time you are with us
5/5
GoogleExcellent service would highly recommend Mishon Mackay, special mention to George for his first class service absolute credit to the team.
4/5
GoogleVery useful, quick replies and helpful to get the job done
Agent replied · 23 May 2026
Hi Rachel - thank you for the review, we really appreciate you taking the time to do so
5/5
GoogleJust wanted to mention the amazing service I received from Mishon Mackay, in particular George Wayne. From just moving into the erea, George showed great expertise of properties that suited my criteria.
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Questions about Mishon Mackay Brighton
How many reviews does Mishon Mackay Brighton have?
Mishon Mackay's Brighton office has 260 reviews across 1 platform: 260 on Google.
What is Mishon Mackay Brighton's rating?
Mishon Mackay Brighton is rated 4.6 out of 5 across all 260 reviews, and 4.6 out of 5 on Google from 260 reviews.
Where is Mishon Mackay's Brighton office?
Mishon Mackay Brighton, 99-101 Dyke Rd, Seven Dials, Brighton, East Sussex, BN1 3JE.
