5/5
Ellis was an absolute pleasure to deal with. Helpful and informative. Gave me all the information that I needed! Declan and the rest of the team have also been really responsive and helpful throughout the entire process.
Trusted Agent profile Β· Brighton
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122 reviews across 1 platform
211 Preston Road, Brighton, BN1 6SA
Part of Mishon Mackay, see every office.
Mishon Mackay's office in Brighton, at 211 Preston Road, is rated 4.5 out of 5 across 122 reviews on 1 platform, including 122 Google reviews rated 4.5.
Every review we hold for the Brighton office, from every platform, shown as written. First names only.
5/5
Ellis was an absolute pleasure to deal with. Helpful and informative. Gave me all the information that I needed! Declan and the rest of the team have also been really responsive and helpful throughout the entire process.
5/5
Sold my flat through Mishon Mackay and was very happy with the service. Glenn was very efficient and rather friendly. Recommended
Thank you, Olly! Really pleasing to hear we sold your flat and achieved the top service that Glenn and his team are consist and proud of. Thank you for taking the time to review! Kind Regards, Chris Thew - Sales Director
5/5
Glenn and the team at Preston Park office have exceeded our expectations in terms of the professionalism, clear and efficient communication, positive attitude and speedy response.PositiveResponsiveness, Quality, Professionalism
Hi Katherine Really good to know that the guys at Preston Park have exceeded your expectations. Communication is key but I'm pleased also to see that you were impressed with their positive attitude and speed of response. Thanks again Steve Neocleous
5/5
Incredibly helpful and professional. Their knowledge and experience made everything so easy. Would highly recommend Jay and the team.
Thank you, Daren! Kind Regards, Chris Thew - Sales Director.
5/5
The thing I love most about MM, in particular Jordan and Claire, is that I have complete peace of mind with anything relating to my property and the tenants occupying it. In turn, this allows me to focus on the other aspects in my life such as family and career aspects. A BIG thank you from thr bottom of my heart!
5/5
Glenn has offered me genuine insight. Not every experience with an estate agent is going to be perfect and I have had my fair share of lets and sales. Glenn has often restored my faith with his down to earth approach and knack for transparency. I will keep coming back to MM for Glenn for my valuations and sales in the future. Thanks mate
Thanks, for the 5* review, Stewart! Glenn certainly prides himself on delivering an exceptional service. Kind Regards, Chris Thew - Sales Director.
5/5
Everything was done fast and very professionally. I really appreciate them for that.
5/5
Glenn has offered me genuine insight. Not every experience with an estate agent is going to be perfect and I have had my fair share of lets and sales. Glenn has often restored my faith with his down to earth approach and knack for transparency. I will keep coming back to MM for Glenn for my valuations and sales in the future. Thanks mate
Thanks, for the 5* review, Stewart! Glenn certainly prides himself on delivering an exceptional service. Kind Regards, Chris Thew - Sales Director.
5/5
I have recently sold my property via the Preston Park Mishon Mackay branch, my points of contact were Drew and Brandon, both of whom I am very happy to recommend based on my experience with them. Right from my first phone call with Drew I found the team very friendly and professional, Drew even came to value my property nice and early so I could still get to work on time and this was within a day or two of my initial phone call - 2 other agents I contacted either didn't return my calls or couldn't fit me in at a convenient time. Throughout the viewing and sale periods my emails and phone calls were always responded to on the same day and I was kept up to date on progress, feedback, and any attempts the guys had made to get people through the door - even as lockdowns came and went. Crucially the team were good at assisting my solicitor in chasing the other parties involved in the sale as and when required to ensure we were able to exchange and complete on time, this is something often overlooked and that you do not get from "do-it-yourself" online agents.PositiveResponsiveness, Quality, Professionalism
Hi there Thanks so much for your comprehensive review and you kind words about the service you received from Drew & Brandon. The guys at Preston Park work really hard and always so encouraging when someone appreciates it and takes the time to say so. I'm so glad your sale went through as and when you hoped. Many thanks for using Mishon Mackay. Thanks again Steve
5/5
Glenn was a great source of information and help. A professional with patience and efficiency.
Thank you, Ren! Thank you for taking the time to review! Kind Regards, Chris Thew - Sales Director
5/5
Had a great experience renting as a tenant through Mishon Mackay, managed to get everything sorted in a timely fashion. Shout out to Jay Patel who was fantastic. Would recommend ππΌ β¦
1/5
Where to begin! Over valued house, lied to about our buyer who turned out to be a property developed and pulled out at the last minute. Sent admin staff round to show buyers round and other agents who had never seen the property. Very poor communication overall. I was told I would get feedback about these points but nothing. I canβt see how they offer any value over a much cheaper alternative. In a word, shocking. Please call if you wish to discuss.
Hi Tristan can I please ask when is the best time to call you to discuss your experience? As Im sure you remember we spoke at some length re your service and you even said to me that maybe a one star rating was harsh so I am disappointed that three months later you choose to review us in this way. As you know we take reviews like this very serious. I would love to be able to help you and resolve this matter. Many Thanks Marc Cox Director.
5/5
As a buyer the process is daunting (especially first time buyer). Drew at MM was brilliant from first meet, her honesty was a breath of fresh air in such a self serving industry, her knowledge tremendously impressive. As such made me much more inclined to trust dealing with MM and was proven right throughout the buying process with other helpful colleagues there such as Brendan. From a sellers POV highly recommend.PositiveQuality
Hi Ketan Thanks so much for your resounding endorsement of Drew and her team at our Preston Park Office. Trust is so important during the buying and selling process so it's good to know you felt that you had that relationship with Drew throughout the process. Kind regards Steve
5/5
Mishon Mackay definitely seem to be the best agent on this area, Glenn dealt with our enquiries and really listened to our needs, not only did he arrange viewings at the properties we were interested in but made some great suggestions to properties we would have overlooked, thank you for your patience and understanding
Thanks for the 5* review Graham!
5/5
Had a pleasant and smooth experience with Mishon Mackay selling my home, Brandon Crane and Glenn Erdman in the office reassured me throughout the process as I was nervous coming onto the market, as it was my family home. I couldnβt recommend this agent and especially the staff ! Thanks again !
Hi Caitlin. Thank you for taking the time to review! Brandon & Glenn do pride themselves on delivering an exceptional service! Kind Regards, Chris Thew - Sales Director
5/5
All in all, very good. They were friendly and helpful. I had a little trouble with my goodlord submission as a result of a technical fault but they fixed that very quickly. Communication could have been a little better/prompter about the time we could get the keys, just as we needed to book a van but theyβre busy so no great drama. Would definitely recommend as one of the good ones
5/5
Myself and my Husband couldnβt be more pleased with the service of Mishon Mackay and the help that was provided by Jay and James . Having worked with many estate agents over the years , we have found them to be fantastic . Couldnβt recommend more highly Thank you
Thank you, Fleur! Kind Regards, Chris Thew - Sales Director.
5/5
'it was great dealing with Samim with regards to registering as a buyer. it can be a bit overwhelming for a first time buyer to speak with estate agents. I felt at ease and felt confident of knowing I can trust his thoughts on any enquiry I had'
Thank you for the 5* review, Zoraiz. Samim is truly an amazing employee and we appreciate you for reaching out to review his superb service. Kind Regards, Chris Thew - Sales Director.
5/5
Elis was very informative on showing me around the property and he is the best!!
5/5
I have now rented out 2 properties with Mishon Mackay and I found both the pre and post letβs team fantastic. Both properties had viewing days lined up immediately upon them accepting the I instructions and both properties were let within days of the initial viewings. Our 1st property has now been with them for a few months and the maintenance team are fantastic, communications and quick, clear and concise and they have sorted out all and any issues quickly and efficiently. I would have no hesitation in recommended them to let your property
5/5
We've had a really great experience with buying our first home through Mishon Mackay in Preston Park! The staff was so great from the start, super communicative and professional! Shoutout to Drew who made our final part of the process incredibly smooth (and fun!). Cannot recommend enough! :)
5/5
I recently completed the sale of my flat through MishonMackay and was very happy with the service received. Drew Taylor handled the sale and acted very professionally and kept in regular contact to advise on progress and any issues that potentially were going to delay the process. She proactively worked to solve problems liaising with the buyer and the solicitor. Highly recommended.PositiveResponsiveness, Professionalism
Hi Graham Thanks very much for your lovely review. Great to see that you had regular contact and that you were happy that Drew worked proactively to help get the sale across the line. Many thanks Steve
5/5
We rented a large four bedroom house in Brighton for several years with Mishon MacKay as managing agent. As always, there were a few minor maintenance issues that needed working on and I must say, MM were very quick to respond with all communication and were able to resolve all issues quickly and without too much disturbance. We were looked after by Maria Vrahnaki, who I can recommend as a helpful and conscientious member of the MM team.
1/5
We were private tenants with Mishon Mackay for just over a year, which was filled non stop with unnecessary drama and difficulty due to their ineptitude. Before moving in, we asked for a second viewing to take measurements for our β¦
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