5/5
TrustpilotFantastic experience with Fox and Sons…
Fantastic experience with Fox and Sons eastbourne, highly recommended and very professional. Great thanks to Stephen Rodgers who helped us massively
Trusted Agent profile · Brighton and Hove
Fox & Sons Hove reviews in Brighton and Hove
★★★★★
597 reviews across 2 platforms
161 Church Road, Hove, BN3 2AD, Brighton and Hove, BN3 2AD
Fox & Sons's office in Brighton and Hove, at 161 Church Road, is rated 3.6 out of 5 across 597 reviews on two platforms, including 162 Google reviews rated 4.8.
Reviews
Every review we hold for the Brighton and Hove office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotCallum was brilliant and did a great…
Callum was brilliant and did a great job selling my house
5/5
GoogleI purchased a house with the help of Fox and Sons- also used Fox and Sons mortgage adviser Jamie Elvin who trully advocated for my family. Prompt replies to quiries. I was always treated with respect and at all times Fox and Sons have been transparent. I would definetely collaborate with them in the future.
5/5
GoogleDrew and his team provided a first class service when selling my flat. Efficient, friendly service and, most of all, fast, successful sale. Highly recommended.
4/5
TrustpilotWe got there in the end after some too…
We got there in the end after some too and throw after a few set backs fox and sons came good in the end .Many thanks Fox and sons
1/5
TrustpilotBad customer service
Bad customer service. I had to call them for updates because they never call back. Those two ladies dealing with rental properties are the most confused lot I’ve ever had to deal with.
1/5
TrustpilotApparently fox & sons would like to…
Apparently fox & sons would like to understand better regarding the bad review they received from me so I duly sent the information they requested and not a word from them and still waiting over a month on. Obviously not that bothered.
1/5
TrustpilotCommunication was awful!!!
Communication was awful!!!!
1/5
TrustpilotVery poor service
They have not communicated or contacted us with weekly reports. They have not discussed why they are not booking any viewings. The photos of our property were of poor quality. They have not provided the service promised or any kind of service in attempting to sell our home. I would not recommend them to anybody.
5/5
GoogleSold my flat via Fox and sons and was very happy with the service received. With what turned out to be a little more complicated than I'd hoped, both Darren and Keira worked tirelessly to push it through showing great expertise and professionalism. We would definitely use them again
1/5
TrustpilotStop calling me, I have told you every time to remove me from your database.
Update. I have now had 5 phone calls to ask if I want to list my property as a short term let. 5 times I have asked to be removed from their database.If Fox are reading this please sort the clueless team you have engaged to cold call.
4/5
TrustpilotProfessional service from Jack
Professional service from Jack, he understood and empathised with our situation, would recommend using the crawley office
5/5
GoogleI just exchanged on my first property which I found through Fox & Sons Hove. Great team, really helpful. I've probably seen the property I'm buying about 6 times and it's never a problem to arrange a viewing. They're all really friendly, helpful and communicative. I also used their in-house mortgage broker who was great.PositiveResponsiveness, Professionalism
5/5
TrustpilotTop notch throughout
I recently went through a buying process with Fox and Sons at Brighton Western Road. Unfortunately, for other reasons, the purchase was slow and difficult and didn't work out in the end, but throughout a stressful 8 months, all the staff at Fox and Sons were consistently great, Sam in particular.
1/5
TrustpilotEven 1 star is too much
Even 1 star is too much ! Over valued house by 45 thousand, then they informed us it was up too high! Had to chase them for feedback from viewings , staff extremely unhelpful ONCE they had the property on Their portfolio, have removed house from the market will wait until we are out of contract and use someone else, also their fees are astronomical.
1/5
TrustpilotDO NOT USE FOR RENTING
DO NOT USE FOR RENTING. It took over a month and numerous emails for them to process the repayment of our security deposit. We had to do all the chasing - all they could supply was excuses. You have been warned.
4/5
TrustpilotFox and sons- burgess hill branch
Fox and sons- burgess hill branch Myself and my partner bought through fox and sons, the experience was stressful due to the seller of the house we were purchasing, but I can happily say that f+s were very supportive and helpful through this experience. Jamie from fox and sons was especially great at staying in contact with me and was amazing support and guidance.
5/5
TrustpilotHove Branch Excellent Supportive Service
Excellent help and assistance from the staff at the Hove office in connection with recent property transactions during the difficult Covid period keeping the sales and purchase on track with good nature, hard work and persistance supported by efficient and friendly mortgage broker services. Special thanks must go to Keira, Jamie and Heb -a dedicated team !
5/5
GoogleThe team a very friendly, easy to approach and always happy to answer any queries you have no matter how big or small. As I work a 9-5 job, I especially appreciate the flexibility and effort made to have calls at times that suit me.
5/5
TrustpilotAll the staff were efficient
All the staff were efficient, knowledgable, kept to deadlines, communicative, polite and extremely helpful. The property's sale under difficult circumstances would not have been achieved without their diligent work and excellent support. Well done to you all and thank you. Good luck for the future.
5/5
GoogleJack provided an excellent service, he was particularly clear, concise and informative when helping me to navigate obtaining my first mortgage as a first time buyer. I would absolutely recommend him!
1/5
TrustpilotDo not use
Do not use. No consideration or care for GDPR. Run by children.
5/5
GoogleKeira and Darren could not have been more helpful. Fox & Sons saw me through the complications of selling my mother's house with patience and kindness at all times.
1/5
TrustpilotMost Most pathetic dishonest rude liar, unprofessional agencies dishonest rude…
Most pathetic dishonest rude liar, unprofessional agencies we had. If there is an option to give negative rating i would love to do so. Rating 1 is too high for them
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
