4/5
TrustpilotClaire and the team were great at…
Claire and the team were great at getting us through the process and achieving our asking price!
Agent replied · 23 October 2024
Thank you for leaving us your feedback! Best wishes,Cubitt & West
Trusted Agent profile · Brighton and Hove
Cubitt & West Brighton Central reviews in Brighton and Hove
★★★★★
1,936 reviews across 2 platforms
146 Preston Drove, Brighton, BN1 6FJ, Brighton and Hove, BN1 6FJ
Part of Cubitt and West, see every office.
Cubitt & West's office in Brighton and Hove, at 146 Preston Drove, is rated 4.7 out of 5 across 1,936 reviews on two platforms, including 173 Google reviews rated 4.9.
Reviews
Every review we hold for the Brighton and Hove office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotExcellent from start to finish!
Excellent from start to finish!Katarina and her enthusiastic sales and legal team swiftly sold our property with friendly professionalism.They were readily available to answer queries and provided regular progress reports .We are thrilled with the whole process and outcome.
Agent replied · 23 October 2024
Hi,Thanks for your review and kind words regarding Katarina and the legal team. We pride ourselves on our professionalism and we're glad that we were able to help with the sale of your property.Kind regards,Cubitt & West
4/5
TrustpilotTo Leonie and the team
To Leonie and the team. Many thanks for your time, help and professionalism in our scearch for a new home.
Agent replied · 23 October 2024
Dear Ian & JennyThank you for taking the trouble to leave a review for our Redhill office. It's great to read how professional and helpful you found Leonie and the rest of the team to be whilst searching for your new home. Kind regards, Becky Jennings, Operations Director, Cubitt & West
5/5
Trustpilot5Star for Kamile & Ciaran
this review is for C&W as a whole but most importantly Kamile Asmante & Ciaran Street who dealt with us expertly throughout the gaining of our first home in RH10, both were highly professional, very helpful & an absolute pleasure to do business with in all departments.. a Massive 5Star from us.. Regards - Kelvin & Sarah. :)
Agent replied · 23 October 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
5/5
TrustpilotVery impressed
Very impressed. They were quick to action instructions and just get on with the job of marketing our property for renting. Very professional and a pleasure to deal with.
Agent replied · 23 October 2024
Morning Rob,Thank you for your lovely review! We're thrilled to hear that you were impressed with our quick and professional service in marketing your property for renting. It's always a pleasure to assist and ensure a smooth process for our clients. Best regards, Cubitt & West
5/5
TrustpilotAbbie
Abbie was amazing in helping us and getting everything done quickly and sorted out.
Agent replied · 23 October 2024
Good afternoon Hannah,Thank-you for your kind words about the Portsmouth Lettings team of Cubitt & West and in particular Abbie. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
5/5
TrustpilotFantastic customer service
Fantastic customer service, Zak was enthusiastic to assist us and offered really good advise, scheduled viewings and arranged an appointment with the mortgage advisor immediately, most definitely a company I would like to proceed with in purchasing our first home. Highly recommended.
5/5
Trustpilotthank you Micah!
I would like to send a massive thank you to Micah Roye for giving me and my partner the smoothest experience with our first time renting. It was so quick and efficient, a 10/10 service.
5/5
TrustpilotJulie Bramble always kept us up to date…
Julie Bramble always kept us up to date with how our sale was progressing or not as the case may have been. Our buyers silicitors at times were not of the best and Julie worked hard to keep the sale on track. I can't praise her enough. Thank you, Julie.
Agent replied · 23 October 2024
Good afternoon,Thank-you for your kind words about our Senior Sales Progressor, Julie. I will be sure to pass your comments along to the team.Kind regards,Cubitt & West
5/5
TrustpilotBrilliant support and help
Julie Bramble and Andrew McLaughlin have been superb in the marketing and sale of my late brother in laws property. They have been very supportive to my family during a difficult period and ensured everyone was kept informed in each step of the process. I cannot recommend them or Cubitt & West highly enough.
Agent replied · 23 October 2024
Good afternoon,We appreciate your kind words about Andy from our Southsea branch and Julie, our Sales Progressor, through such a difficult time for you and your family. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations DirectorCubitt & West
5/5
GoogleEveryone at the five ways branch has gone above and beyond to help us with the sale of our flat, their attention to detail, quick response, professionalism and positivity has ensured that at stressful times we always felt important and in good hands. The communication from them to us in regards to all aspects of selling was always excellent, I could not recommend their services enough.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 22 October 2024
Hello, Thank you for taking the time to leave a review. Best wishes, Cubitt & West
4/5
TrustpilotThe communication was brilliant
The communication was brilliant. The properties matched our specifications. Gina, Nichole and Millie were excellent in keeping us informed.
Agent replied · 23 October 2024
Dear Mr BurchellMany thanks for leaving a review of our Crawley office. It's great to read how you found the communication from Gina, Nichole and Millie to be brilliant.kind regardsBecky Jennings, Operations DirectorCubitt & West
4/5
TrustpilotJust sold a property through property salecubit/west…
Just sold a property through cubit/west southsea. And they certainly done a great job and especially Julie who helped get it over the line.
5/5
TrustpilotAshington Branch - Recommended
Heidi and the team were helpful throughout our purchase. They were proactive and kept us all in the loop.
Agent replied · 23 October 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
5/5
TrustpilotI'm a first time renter and Olivia at…
I'm a first time renter and Olivia at cubbit and west was great at explaining the process and the steps involved in renting and answerd my questions quickly.
Agent replied · 23 October 2024
Morning Sophie,Thank you for your lovely review! We're glad to hear that Olivia was able to guide you through the renting process and answer your questions promptly. It's fantastic to know that your first renting experience was a positive one. Best wishes, Cubitt & West
5/5
TrustpilotGreat service
Great service. Karen Fogarty kept us well informed of everything that was going on and kept things moving.
Agent replied · 23 October 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
1/5
TrustpilotAfter the sale of the house it got more EXPENSIVE
After the sale of the house went through I was given a conveyancing quote from them with a breakdown of costs of Conveyancing Fees £1,254.00 inc a £25 deposit.In literally one day of being contacted by their legal team the cost became £2,638.86 with another deposit required of £344.66I need no mortgage and very little in the way of legal guidance however Cubit and West are very misleading with this and I would urge anyone not to feel pressured in to using their legal team and seek an independant conveyancer
5/5
TrustpilotBecky has been super supportive with…
Becky has been super supportive with her excellent response to all my questions, provided detailed explanation to all I needed to know about the apartment.I will refer my friends to Cubitt & West.I can't thank them enough.
5/5
GoogleEbba is just brilliant to deal with, she is professional, puts in 100% effort, and has excellent communication. Moving home is very stressful, I would highly recommend Ebba and her lovely team to make sure you get your dream move.
5/5
TrustpilotThe perseverance of the Southsea team…
The perseverance of the Southsea team in a difficult sale process was exemplary. The communication, follow up, optimism and general good humour made the process far less stressful. Highly recommended.
Agent replied · 23 October 2024
Hi Dinah,Thank you for your lovely review. We're thrilled to hear that the Southsea team made the sale process less stressful for you with their perseverance and good humour. Your recommendation means a lot to us. Best wishes, Cubitt & West
1/5
TrustpilotTerrible service.
Very disappointed with the management service I had as a landlord letting out a flat via Cubitt and West. Genuinely had to chase them for a response to everything - was so much work. Also found one member of staff unhelpful and she refused to use my name on every email response which made it feel rude and unpersonable. Won't be using them again.
Agent replied · 23 October 2024
Dear EmilyThank you for taking the time to leave a review. Cubitt & West place the utmost importance on customer satisfaction and it is disappointing if you have been dissatisfied with some aspects of the service received. We endeavour to respond to all customer enquiries within a prompt and reasonable timeframe however we apologise if on occasion our response times fell short of your expectations.We have reviewed your file and can see that many emails start with either good morning or good afternoon. We apologise if these came across as impersonal as this was not our staff's intention however feedback will be provided accordingly. Should you wish to discuss your concerns in more detail, please do not hesitate to contact our Customer Relations department on 01702 540802 or at customer.relations@arunestates.co.uk Kind regardsCubitt & West
5/5
TrustpilotReally pleased with Cubitt & West
Really pleased with Cubitt & West, constant communication and a really proactive response. I dealt with Aneesa Khan, who was fantastic, really knowledgeable and always willing to chase and support. Such a pleasure to do business with.Jon.
5/5
TrustpilotWhat a great team to work with on…
What a great team to work with on setting up tenancy. In particular Robin Sanassy. Thank you
Agent replied · 23 October 2024
Dear HowardThank you for your kind words about our lettings team - in particular Robin. I will be sure to pass your comments along. Kind regardsBecky Jennings, Operations Director
4/5
TrustpilotThanks and praise for good service.
All of the Cubitt & West staff have been polite, helpful and supportive throughout our sale process. Maddison & Robin have given their best efforts despite a rocky road due to buyers in the past pulling out at the last moment, necessitating re-marketing, which was addressed very efficiently and promptly.
Agent replied · 23 October 2024
Good morning,Thank-you for your kind words about the Waterlooville office of Cubitt & West and in particular Maddison and Robin. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
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