Every review we hold for the Brighton and Hove office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotMoving home
I've just moved into my new home and the whole experience was made so much easier because of a lovely team who were positive helpful and cheerful. Thank you Robin, Maddison, Nicola and Julie!Definitely would recommend them
V · 11 December 2022
Agent replied · 23 October 2024
Good afternoon,Thank-you for your kind words about Robin, Maddie & Nicola at Cubitt & West, Waterlooville office and also Julie, our Senior Sales Progressor! I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotSamara has been so helpful throughout…
Samara has been so helpful throughout the process of selling. A very professional approach but very friendly, which I really appreciated and felt able to approach Samara on any query.Thank you Samara for the help and support.
Soulla · 4 December 2022
Agent replied · 23 October 2024
Good afternoon,Thank-you for your kind words abour Samara from the Southsea office of Cubitt & West. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotShaun has been a miracle worker
Shaun has been a miracle worker, he really has. I anyone deserves praise for his hard work and dedication, it's him. If there was a 10 star rating it would go to him. We cannot fault his hard work and determination. A great big THANK YOU to you Shaun
Roger · 22 February 2021
Agent replied · 23 October 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotWell what can I say apart from what an…
Well what can I say apart from what an amazing team at cubitt and west waterlooville, Maddison Nicola and robin all so polite helpful and always doing everything to make sure that the sale of our house sold, glad to say they achieved this in a week & half now that’s just amazing, can’t thank the team enough and now looking forward for them to find my new home, Highly recommend this estate agent to anyone that wants to sell there home
Steven · 18 May 2023
Agent replied · 23 October 2024
Good afternoon,Thank-you for your kind words about the Waterlooville office of Cubitt & West. I will be sure to pass your comments along to the team.Kind regards,Cubitt & West
★★★★★ 5/5
TrustpilotDan has been absolutely amazing with…
Dan has been absolutely amazing with helping me find a rental property. He is easily contactable and very accommodating around my work schedule when booking viewings - I couldn’t recommend more!
Ellie · 13 June 2023
Agent replied · 23 October 2024
Good afternoon,Thank-you for your kind words about the Petersfield office of Cubitt & West and in particular Samara. I will be sure to pass your comments along to the team.Kind regards,Cubitt & West
★★★★★ 5/5
TrustpilotCubitt and West making selling easier.
Cubitt and West have been informative and supportive through out the whole process of selling our house.Julie has been the most supportive ensuring we have known what to expect and where we are in the selling/buying process.Thank you.
Martin · 14 October 2022
Agent replied · 23 October 2024
Good Morning Martin,Thank-you for the kind words about our Senior Sales Progressor, Julie. I will be sure to pass them on.Also just a quick note to say that currently, every Valuation that we attend, we are donating £100 to Barnardo's so if you know of anyone that needs a valuation or would like to help us raise money for a worthwhile cause- please spread the word!Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotIn a difficult market the team give me…
In a difficult market the team give me good knowledgeable advice and worked their socks off to make my move happen. So well done Mo, Michael, Julie and team.
Sarah · 3 August 2023
Agent replied · 23 October 2024
Hi Sarah,Thank you for leaving a review! We're delighted to hear how our team were able to give you knowledgeable advice and make you move happen even in a difficult market.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotCannot fault the entire team of John
Cannot fault the entire team of John, Sarah, Lisa, Donna and Garry. We put our lovely Woodingdean property with them and then the very first (and only) viewer made a full asking price offer and the deal was concluded speedily. Really good service, good communication and also very nice people to deal with. Happy customer
Simon · 21 October 2024
Agent replied · 23 October 2024
Hello Simon,Thank you so much for your lovely review! We're glad to hear that John, Sarah, Lisa, Donna, and Garry provided you with such excellent service and communication. It's fantastic that your Woodingdean property sold so quickly and smoothly.Best wishes, Cubitt & West
★★★★★ 5/5
TrustpilotRecently purchased my new build home…
Recently purchased my new build home from Cubitt & West. Nish was dealing with my case and she was extremely helpful and responsive. I had constant issues with my solicitors and it got to a point where Nish was providing me information that my solicitors should have. She practically did their job for them over the course of 2 months. I would strongly recommend Nish if you are purchasing through Cubitt & West.
Benjamin · 2 June 2022
★★★★★ 5/5
TrustpilotGreat service
Emma, Maddison and Nicola has been amazing, really quick to reply and answer queries.It has been all good and smoot with them.
Armando · 18 January 2024
Agent replied · 23 October 2024
Hi Armando,Thank you for leaving a review! It's great to hear how amazing your experience has been with our agents and how smooth the process was.Best wishes,Cubitt & West.
★★★★★ 5/5
GoogleShaun was incredibly helpful and persistent throughout the whole process. I was very impressed by how organised everything was and not one mistake was made!! Would have no trouble recommending them to anyone who might be moving. Grateful to have found them.PositiveResponsiveness, Quality, Professionalism, Value
Shahnaz · 23 October 2021
Agent replied · 22 October 2024
Hello Thank you for taking the time to leave a review. Many Thanks,
Cubitt & West.
★★★★★ 5/5
GoogleEbba and her team worked hard to ensure that the selling of our house went as smoothly as possible during the difficult time of a pandemic. Ebba was responsive and decisive in taking action to ensure our chain did not fall through. Many thanks.PositiveResponsiveness, Professionalism
Sam · 23 October 2021
Agent replied · 22 October 2024
Hello, Thank you for taking the time to leave a review. Best wishes,
Cubitt & West
★★★★★ 5/5
TrustpilotAlia Hawes was brilliant..she went…
Alia Hawes was brilliant..she went above and beyond to arrange multiple viewings on one day to maximise our time. Thank you Alia.
Bion · 15 January 2024
Agent replied · 23 October 2024
HI Bion,Thank you for leaving a review! It's great to hear how positive your experience with our agent, Alia, has been and how she's gone above and beyond to maximise your time with viewings.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotJulie Bramble
Julie Bramble has been a huge help and support throughout a long drawn out process, which was nothing to do with Cubitt and West. Keeping me updated and liasing with everyone in the chain.
Deebee · 24 February 2023
Agent replied · 23 October 2024
Good morning,Thank-you for your kind words about Julie, our Senior Sales Progressor- I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotOutstanding Service
Can’t thank Katie, Zoey, Michael and Mo enough for helping me sell my house. The team have been really attentive and have kept me informed at every stage. Nothing was to much trouble; excellent service.
Dawn · 19 January 2023
Agent replied · 23 October 2024
Good morning Dawn,Thank-you for your kind words about our Sales team & Manager Mo at the Portsmouth office! I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 1/5
TrustpilotVery disappointing experience
Very disappointing experience !
Виктория · 20 April 2026
Agent replied · 23 May 2026
Thank you for your comments and we are sorry that you feel there has been a lack of urgency whilst dealing with your maintenance concerns.
If the above concerns have still not been addressed, please do not hesitate to contact our Customer Support department on 01702 540802 or at customer.support@arunestates.co.uk so that we may look into the matter further for you. Thank you.
Kind regards
Cubitt & West
★★★★★ 5/5
TrustpilotGreat Service
Aden and Ciaran were both great during our recent company rental with Cubitt and West. They made the process straightforward and their communication throughout kept us fully informed. Thank you!
Arundel · 21 June 2023
Agent replied · 23 October 2024
Thank you for leaving a review!We're delighted to hear how Aden and Ciaran were able to make the process straightforward for you as well as keeping you well informed throughout.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotExcellent
Despite us eventually finding a property though another agent, I have to say that Steve and Sarah were exemplary in their friendliness and professionalism, tirelessly showing us many houses and spending time with us. I wouldn’t hesitate to recommend their excellent services to anyone!
Greg · 2 December 2021
Agent replied · 23 October 2024
Thank you so much for taking the time to write this, even though we were unable to help you this time, I hope we can in the future.
★★★★★ 3/5
TrustpilotFlat sale
They have a proactive sales team who do call round and message contacts but it's not always clear which you're going to deal with. You do pay additional for the photos as they outsource which seems a little cheeky.
Anon · 25 March 2026
★★★★★ 5/5
TrustpilotMadison has been extremely helpful
Madison has been extremely helpful, friendly and professional in dealing with my mum's house sale. So far everything has gone smoothly and she has kept us up to date and been quick to answer any queries. Thank you.
Debbie · 14 September 2022
Agent replied · 23 October 2024
Good morning,Thank-you for your kind words about the Waterlooville office of Cubitt & West and in particular Maddison - I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 1/5
TrustpilotToooooo slow
Toooooo slow and service not good enough for amount of percentage we paying bad communication
Super · 12 September 2026
★★★★★ 4/5
TrustpilotVery professional company and helped…
Very professional company and helped the sale process go smoothly. Julie was especially helpful getting the sale over the line and working as a liaison between myself, my solicitors, the buyers and their solicitors. Would use again.
Danny · 10 October 2022
Agent replied · 23 October 2024
Good afternoon Danny,Thank-you for the kind words about Julie, our Senior Sales Progressor. I will be sure to pass them on.Also just a quick note to say that currently, every Valuation that we attend, we are donating £100 to Barnardo's so if you know of anyone that needs a valuation or would like to help us raise money for a worthwhile cause- please spread the word!Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotWe had a great experience with the…
We had a great experience with the cubitt & west agent! Angel was brilliant from our first viewing! Very knowledgeable and helpful. We are very happy with our new home and would highly recommended!Thank you so much Angel for your help 😊Tamas & Justyna
Jk · 22 October 2021
Agent replied · 23 October 2024
Hi Tamas & JustynaThank-you for your kind words about the Southsea office and in particular Angel. I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director
★★★★★ 5/5
TrustpilotThank you Becky Darby
Becky Darby was instrumental for us in securing the property. From the day of the viewing to the day we were handed the key, she was available to provide response to our emails with regular updates.
Olamide · 7 November 2022
Agent replied · 23 October 2024
Good afternoon,Thank-you for the kind words about out the Portsmouth Lettings office of Cubitt & West and in particular Becky. I will be sure to pass them on.Kind regards,Neil PiperSenior Operations Director
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
