Trusted Agent profile · Brighton and Hove

Cubitt & West Brighton Central reviews in Brighton and Hove

4.7

★★★★★ Excellent

1,933 reviews across 2 platforms

146 Preston Drove, Brighton, BN1 6FJ, Brighton and Hove, BN1 6FJ

Part of Cubitt and West, see every office.

Cubitt & West's office in Brighton and Hove, at 146 Preston Drove, is rated 4.7 out of 5 across 1,933 reviews on two platforms, including 173 Google reviews rated 4.9.

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4.9 / 5

173

Reviews on Google

This office

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1,760

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Brighton and Hove office, from every platform, shown as written. First names only.

5/5

Google

Thank you to the team at Fiveways!! Me and my wife bought our first home and the team at Cubitt and West was very helpful throughout the entire process!

Fernando · 27 March 2026

Agent replied · 17 April 2026

Hi Fernando, Thank you for sharing your feedback. We’re delighted to hear that our Cubitt & West estate agent team at Fiveways provided helpful and supportive guidance throughout your first home purchase. It’s wonderful to know their expert property guidance made the buying process smooth and positive for you and your wife. We truly appreciate your kind words. Thanks, Cubitt & West

5/5

Trustpilot

Great first experience with Cubitt & West

Daniel Nouari was great, friendly, professional, prompt, and easy to work with. He made the process of setting up our rental painless, even when he had to wait for us to come late on a Saturday. All in all this is a good first experience with Cubitt & West.

Craig · 17 September 2023

Agent replied · 23 October 2024

Hi Craig,Thank you for leaving a review! It's great to hear friendly, professional, and prompt you've found our agent, Daniel, to be and how painless he's made the process of setting up your rental property.Best wishes,Cubitt & West.

1/5

Trustpilot

Unethical practices

Unethical, disappointing and uncaring. The flat I rented was managed by them. It had a major electrical danger and fire safety hazard. Instead of addressing the issue, they kept trying to pass the buck to the block management who in turn passed the buck to them. Meanwhile I was living without electricity for three days already and that too with an infant in the house. Did they care? Of course not. Me and family could die for all they care as long as they get to save a few hundred by fobbing me off. Eventually I had no option but to get a pvt electrician and get the thing repaired. He too said it was a fault with the house and not the block. He did say that it needed extended repair and he has applied a band aid of sorts. But cubit and west did not care.i had to eventually vacate the flat and they have still not refunded the money I paid for the repairs. Instead they found a new tenant and got them to pay higher rent than I was paying without even repairing anything!!!! Try and stay away from them if you can.

Sandeep · 28 August 2024

Agent replied · 23 October 2024

Thank you for taking the time for sharing your concerns. It must have been difficult to be without power with an infant and we are pleased that our lettings team were able to negotiate an early release from your contract, without any penalties. They have also contacted the Landlord for reimbursement for the repairs.The electrics were checked and confirmed safe by a qualified electrician before re-letting the property and there have been no further issues reported by the new tenant. A long-term solution rests with the freeholder and block management company. Kind regardsCubitt & West

3/5

Trustpilot

Thank you Tom Hadlow

I have not had many great experiences with Cubit and West, honestly. But Tom Hadlow from the property management dept has been the one shining star in the midst of loads of disappointment. He has been kind, professional, courteous and tried to be helpful. He tried to deliver what he promised but couldn't do so always as his hands were tied by a corrupt organisation. If at all I ever think of using cubit and west again (I'd have to be desperate if I do) it will be because of Tom. All the best to him in his career.

Sandeep · 28 August 2024

Agent replied · 23 October 2024

Dear Sandeep,Thank you for taking the time to share your experience with us. We are truly sorry to hear that your overall experience with Cubitt & West has not met your expectations. However, we are delighted to know that Tom Hadlow from our property management department has made a positive impact. Your kind words about Tom's professionalism, kindness, and reliability are greatly appreciated. We will be sure to pass along your compliments to him. We value your feedback and will use it to improve our services. Should you decide to give us another chance in the future, we hope to provide you with a more consistent and satisfactory experience.Best wishes,Cubitt & West

5/5

Trustpilot

Abi Valentine-Rugg is a star!!

Abi Valentine-Rugg is my point of contact and she is an absolute star!

Tom · 25 March 2026

5/5

Trustpilot

Becky is very friendly and supportive

From the first phone call to the end, Becky was very supportive and helpful, as well as her colleagues when she was out of office.Becky was very honest and had great communication. Thankyou for your help

Jack · 17 June 2024

Agent replied · 23 October 2024

Hi Jack,Lovely to hear you had such a great experience with Becky, thanks for letting us know. All the best,Cubitt & West

5/5

Trustpilot

We had quite a tricky house sale and…

We had quite a tricky house sale and Kerry Ann and her team at Cranleigh were brilliant. Kerry Ann is very approachable and was extremely supportive and helpful during the final days of the sale.

Susan · 4 July 2024

Agent replied · 23 October 2024

Hello Susan,Thank you for taking the time to leave a review, we're thrilled to hear that you had such a positive experience with us. We'll pass your kind words on to the team.Best wishes, Cubitt & West Arundel Estate Agents

5/5

Trustpilot

Julie bramble

What an absolute star Julie bramble has been she was so patient, helpful and always gave me good advice in my moments of stress however many times I called in a day. A massive thank you Julie I don’t know what I would have done without you on the end of the phone over the past few weeks.

A · 7 December 2022

Agent replied · 23 October 2024

Good afternoon,Thank-you for your kind words about Julie, our Senior Sales Progressor at Cubitt & West. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director

5/5

Google

We had a fantastic experience with Cubitt & West from helping us to find our dream home, to assigning us a a mediator who was able to go between all the solicitors involved and keep us up to date, a lovely friendly estate agent that respond very quickly to any enquiries and made the whole process of moving to Hove a really pleasure, we wouldn’t hesitate to recommend them to friends or use them again our selves

Lisa · 10 October 2024

Agent replied · 22 October 2024

Hi Lisa, Thank you for leaving a review! It's great to hear how fantastic your experience with our agents has been and how they've helped you find your dream home. We wish you all the best for the future in your new home! Best wishes, Cubitt & West.

5/5

Trustpilot

Hi I would like to express my thanks to…

Hi I would like to express my thanks to Julie bramble.for her excellent work on our behalf in the sale of 38sandringham road her willingness to be helpful with any queries and at anytime made things so much easier for us and we feel she's a credit and an excellent advert for your company

Amanda · 12 April 2023

Agent replied · 23 October 2024

Good afternoon Amanda,Thank-you for your kind words about Julie Bramble, our Senior Sales Progressor. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director

5/5

Trustpilot

A huge thank to the Southsea team

I'd like to say a huge thank you to Maddison and Julie, and everyone else at the Southsea team who sold my house in one day, after patiently waiting for me to be ready to sell (I wanted to find my new home first) and supported me through the selling process before and after offer.Many thanks to all in the team.

Sherria · 26 July 2022

Agent replied · 23 October 2024

Good afternoon Sherria,Thank-you for your kind words about Maddie & Julie from the Southsea office of Cubitt & West. I will be sure to pass your comments along.Kind regards,Neil Piper Senior Operations Director

5/5

Trustpilot

Amelia is a great asset to the company

Amelia Grant has been great in the process of searching for a house. I am a first time buyer and have learnt a lot from the information that she has provided. She has put me in contact with a mortgage advisor who has stretched my budget massively and she keeps in regular contact with different property’s when they become available and is always happy to help.

Mark · 11 November 2021

Agent replied · 23 October 2024

Good morning Mark,Thank-you for your kind words about the Southsea office of Cubitt & West and in particular Amelia- I will be sure to pass them along.Kind regards,Neil PiperOperations Director

5/5

Trustpilot

Thank you Cubitt and West!

I cannot thank Cubitt and West enough for helping me with my sale. They got me over the line when I thought I was never going to sell. They are warm, friendly, compassionate and above all, they care about you and the property. They are not in it for themselves, the are wholly working for you. I will be forever grateful to them and would highly recommend. Thank you Cubitt and West.

MISS · 14 December 2025

5/5

Trustpilot

Many thanks

Would just like to say a big thank you to John, Richard, Charlotte and the team for their excellent service .Always professional, efficient, reliable, friendly and helpful.Nothing too much trouble ,very reassuring through every stage of the sale.I would definitely recommend them to anyone thinking of selling or buying a property .Thank you all very much .

Debbie · 17 December 2022

Agent replied · 23 October 2024

Hello Debbie, Thank you for your kind review - we will pass this on to the team! Best wishes,Cubitt & West

5/5

Google

Could not recommend the team at Cubitt and West at Five Ways highly enough. Throughout my experience when selling my property, they were always very professional. Ebba was extremely attentive, in keeping me updated of progress. She would go out of her way, to coax various agencies so as to maintain momentum in reaching completion. It was a complete pleasure, to work with these people. Outstanding.

Guy · 23 October 2021

Agent replied · 22 October 2024

Hello Thank you for taking the time to leave a review. Many thanks, Cubitt & West

5/5

Trustpilot

Straight forward house move

Once we met David and his team we knew we were in safe hands as this was our first move in 33years we were anxious about what was ahead.Rebecca and Elliot managed the viewings professionally and gave us immediate feedback.David was always available to answer any questions or concerns.we would just like to say Thank you once again to David and the team.

Mrs · 5 April 2022

Agent replied · 23 October 2024

David and his team will be delighted to know that they made you feel this way. They are an experienced team and always endeavour to provide the best service possible. Thank you.

5/5

Trustpilot

Thank you

Julie was brilliant when we had any queries on what was going on and no one was telling us anything she was able to clear up any questions or confusion during the purchase process.

Hannah · 5 July 2024

Agent replied · 23 October 2024

Hello Hannah,Thanks for your review, we're delighted you're happy with our service. We wish you all the best in your new home!Thanks again, Cubitt & West Arundel Estate Agents

5/5

Trustpilot

Great service

Julie, Lorraine and the team at the Southsea branch made buying my house from them a lot more managable! Really happy with the support, communication and updates provided by Julie, who was quick to reply and was able to push things forward when I struggled with solicitors! Many thanks!

Sarah · 15 August 2023

Agent replied · 23 October 2024

Hi Sarah,Thank you for leaving a review! It's great to hear how positive your experience with Julie, Lorraine and the team at Southsea has been and how their support and communication has made the process of buying your house so much more manageable.Best wishes,Cubitt & West.

5/5

Trustpilot

C&W's Cranleigh branch .

C&W's Cranleigh branch have sold my house for me. Dealing with Kerry-Ann, Claire and the rest of the team has been great from the word Go, making you feel that you're in safe hands. They're always happy to answer your questions and put your mind at ease. They appear to have a bit of drive that some of the local competitors seem to be lacking.

Mr · 10 February 2026

5/5

Trustpilot

My wonderful house hunting experience with Abbie

I had a very wonderful, transparent and clear cut experience with Cubitt & West letting agency.Abbie Tallack is the best,she made me feel at home,she gently put me through all the process,this was the most wonderful experience I have had with housing, expecially for a new person in the UK. And she was honestly thorough too. Thanks Abbie.

Esther · 25 October 2022

Agent replied · 23 October 2024

Good morning,Thank-you for the kind words about the Portsmouth Lettings team and in particular Abbie. I will be sure to pass them on.Also just a quick note to say that currently, every Valuation that we attend, we are donating £100 to Barnardo's so if you know of anyone that needs a valuation or would like to help us raise money for a worthwhile cause- please spread the word!Kind regards,Neil PiperSenior Operations Director

5/5

Google

Cubitt and West have been very helpful selling my house. We had a few issues due to being let down by one buyer. I was about to give up, but lucky for me my Agent was Ebba Morley. She is very hard working and always on the case. Thanks Ebba for the hard work you have done here

Neil · 23 October 2022

Agent replied · 22 October 2024

Hello Neil Burchell, Thank you for your kind review - we will pass this on to the team! Best wishes, Cubitt & West

5/5

Trustpilot

Thank you Cubitt & West Horley

Ellie was fantastic throughout the process of my purchase, she would always make herself available to accommodate me in relation to viewings and if I had any issues she would get me in contact with the right people. As a first time buyer I needed a lot of guidance and having Ellie as an agent was very helpful.Thank you to all of the staff at Cubitt & West Horley!!

Gloria · 8 February 2021

Agent replied · 23 October 2024

Dear GloriaThank you so much for you recent review.Ellie strives to ensure all her customers have a great experience so she was delighted to hear your feedback.Myself and the team in Horley wish you the very best in your new home.Kind regardsBecky JenningsOperations DirectorCubitt & West

5/5

Google

Ebba and her team helped us with our move to Brighton. Ebba has great local knowledge, really listened to our needs and found us our dream home. The whole process was made easy and stress free, for this reason I would recommend friends and family looking to move to the area and also looking to sell in the area to give them a call. We received a great service from Ebba and her friendly team.

Heather · 24 October 2018

Agent replied · 22 October 2024

Hello, Thank you for leaving us your feedback! Best wishes, Cubitt and West

5/5

Trustpilot

Excellent

Alia was brilliant, supported me through everything even when there was a number of bumps in the road. First time buying and knew very little about the whole process, she made everything clear and helped me every step.

Alex · 11 April 2024

Agent replied · 23 October 2024

Hi AlexMany thanks for your review about Alia. We are so glad she has helped you out being as you are a first time buyer as it can be very daunting. We will be sure to pass on your comments to her and wish you the best of luck.Best wishesCubitt & West

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