Every review we hold for the Brighouse office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleBrilliant service and very helpful staff.
First time I've sold a house and these helped me with any questions I had, and advised me what to do.
House was sold after one day been on market and above asking price. The house didn't need any work doing to it and a first time buying put offer in as soon as they'd viewed it.
IMRPositiveResponsiveness, Quality, Professionalism, Value
Mick · 9 November 2021
Agent replied · 8 November 2024
Hi Mick,
Thank you for taking the time to write us a review. I am pleased that we were able to help with any questions you had and that we achieved a sale quickly above the asking price for you.
★★★★★ 5/5
FacebookRecently sold my property through Peter David, Brighouse. The great experience started with an accurate competitive price which realised it's full listing value. Throughout the selling process staff kept me up to date with developments and were always on hand to answer any queries or offer advice. The sale went through in approximately 9 weeks which was surprisingly fast.
Would definitely recommend.
Lee · 19 April 2025
Agent replied · 22 December 2025
Thank you for taking the time to leave us such a great review Lee. We’re so pleased that you were happy with the service received from our team and would recommend us 🙏
★★★★★ 5/5
GoogleI recently purchased a house through Peter David Properties, the service was outstanding! They showed me around a few different properties before I settled on one. They were very patient and had all the answers to my questions along with being very honest which I appreciated.
Amelia in Particular was amazing at getting back to me extremely quickly!
I would definitely use them again.PositiveResponsiveness, Professionalism
Gabriella · 9 November 2021
Agent replied · 8 November 2024
Hi Gabriella
Thank you so much for your lovely review! I have passed this on to Amelia too. We hope you are very happy with your new home!
The team at Peter David
★★★★★ 5/5
FacebookThe lovely, helpful team at Brighouse went above and beyond to sell our bungalow. Listened to our concerns and put our minds to rest. They kept us informed of progress until completion. We would recommend them.
Sharon · 1 August 2025
★★★★★ 5/5
GoogleAfter a very bumpy ride trying to sell my property, I have to admit Peter David Properties and especially Annette very extremely helpful. She gave me constant updates and feedback on where we were with the sale, she handled the difficult moments very professionally and I couldn't of asked for a better service from Annette. I will certainly use them again when selling my other properties and would highly recommend Annette & PDP to anyone else.
Josh · 9 November 2023
★★★★★ 5/5
GoogleMostly dealt with Annette and Jo, as a first time buyer not knowing much about any of the processes they were both outstanding and willing to help with anything I asked.
The · 11 July 2024
Agent replied · 8 November 2024
Thank you for your review, we really appreciate it! I'll pass your feedback on to both Annette and Jo!
★★★★★ 2/5
GoogleI bought a house through Peter David that was full of rubbish outside, broken furniture, full cupboards, old paint, I called them in tears and was told they’d call me back, that was 3 weeks ago!
I had specifically stated that it should be cleared before completion. I’m sure they’ll say I pushed for quick exchange, but the sale had been agreed for 4 months so plenty of time.
A · 24 November 2024
Agent replied · 22 December 2024
Hi Alice,
Thank you for your review. I can't seem to find your details on the system - are you able to email further details to brighouse@peterdavid.co.uk please? It could be that you used one of the other branches and if so I can pass your details onto them.
It's disappointing to hear that the property was not handed over by the current owners in the way we would expect. Unfortunately as an agent we are not responsible for clearing the property and would expect any owner to ensure the property is handed over in a satisfactory way. We would advise you to speak to your solicitor if rubbish had been left and you were experiencing problems. That way, you may be able to claim back some costs associated with removing any items.
If you can send further details I'll see if there's anything we can do to help.
Thanks,
Fay
★★★★★ 5/5
FacebookI've had an amazing experience with Peter David, particular Annette who looked after my sale, although everyone I worked with in the Brighouse branch were fantastic. It can be a stressful experience but they really helped me navigator it in the best way possible, always on hand to help and support throughout. I sold the house also within 7 days of it going up for sale. I would highly recommend working with Peter David. Thank you to the team there, your help, guidance and support is very much appreciated.
Corinne · 4 August 2025
★★★★★ 5/5
GoogleA Big Thank You to all the staff , who are very efficient and friendly .Five star professionalism and customer service. We were always kept updated.
We would recommend anyone to use them as we have a few times over the years.
Thank You to Fran and the team.
D & T Hunt
David · 9 November 2022
Agent replied · 8 November 2024
Hi David,
Thank you for taking the time to write us a 5* review. It is great to hear that you found our staff efficient and friendly and that you have used us a few times and would recommend us to others!
★★★★★ 5/5
GoogleNice and easy purchase from Peter David Properties. Annette was always at the end of the phone and called back when she said she would.
Olivia · 9 September 2024
Agent replied · 8 November 2024
Hi Olivia, thank you so much for your review, it means the world!
★★★★★ 5/5
GoogleWe bought our house through Peter David and found them to be extremely helpful and approachable. We had some issues with our solicitors and Fran was always there to answer queries and chase them up from her end. She did everything she could to help us get the sale through quickly and was very friendly and responsive throughoutPositiveResponsiveness, Professionalism
Lisa · 9 November 2021
Agent replied · 8 November 2024
Hi Lisa, thank you so much for taking the time to write a review. I'm glad to hear Fran was helpful throughout the transaction! From, the team at Peter David Properties
★★★★★ 5/5
GoogleJust bought our first house through Peter David properties, and the experience was great! Alhana and Annette kept us up to date throughout the process and were quick to respond to any questions we had.
Kim · 3 May 2025
★★★★★ 5/5
FacebookMyself, partner and little boy viewed a property to let last week, Rick was very friendly, down to earth and honest. We felt really at ease in company and not anxious at all! Even after this, through the application process the team have been so friendly and patient in dealing with us. Definitely recommended, it's stressful enough trying to find a new home in the current crisis but a service like this makes it a little easier and much more comfortable! Thankyou x
Jade · 18 October 2022
★★★★★ 5/5
GoogleAnnette at Peter David Estate Agents, who was acting for the seller, was a pleasure to deal with from start to finish. She was friendly, approachable, and kept communication clear and consistent throughout the transaction. Even though she …
Chris · 16 August 2025
Agent replied · 25 December 2025
Hi Chris, thanks so much for taking the time to send a review - I'm pleased you found Annette helpful with your purchase! It's lovely to hear and we're always keen to support buyers with the process. We hope you enjoy your new home!
★★★★★ 5/5
GoogleRecently completed the purchase of a property. Fast communication from Annette and Alhana. The entire process from booking the viewing, to scheduling surveys/testing and collecting the keys was done in a very timely manner. An excellent transaction all round.
DesktopHoggy · 16 August 2025
Agent replied · 16 April 2026
Thank you for writing a review, I'm pleased to hear you had such an excellent experience!
★★★★★ 5/5
GoogleReally impressed with the persistence of Fay and the team during our house sale. They continued to be very professional and we're still as enthusiastic at the end as they we're at the beginning. We received regular updates and detailed feedback from viewings. We would certainly recommend them to anyone we know who's looking to sell their property.
Jonathan · 9 November 2020
Agent replied · 8 November 2024
Thank you for taking the time to write us a review. It wasn’t the most straight forward sale but thank you for continuing to put your trust in our hands. We are really pleased that we continued to provide a great service and that you would recommend us to others. Thank you!
★★★★★ 2/5
GoogleWe eventually completed a probate sale via Peter David's Brighouse branch and unfortunately were left very disappointed with the standard of service, poor communication and ultimately a lack of drive to assist with completion.
Our initial dealings were with Sally and we were very impressed with her drive and enthusiasm to have the house on her books, she was the reason we chose Peter David but sadly the team behind her did not follow through in the same manner.
We were lucky the house was an easy sell and we had several offers to choose from, a sale was agreed within a week on August 30th 2022. The first failing was a lack of detail in the due diligence checks on our buyer, the expiry date of the mortgage offer was not noted, this increased the stress of the process in December when completion was still not in sight and we were kept in the dark for 6 weeks not knowing if the sale could fail due to loss of what was a pre-Truss mortgage deal.
The second and most frustrating issue was the lack of proactive updates, in the first 5 weeks we had almost no info on progress after the initial exchange of details. After that we started to ask for info about the buyer's plans re dates etc but it was a real struggle to get anything meaningful from Alex at Peter David's. We made it clear in emails that a regular weekly update would reassure us that our sale was being managed but this was not forthcoming after the first message, a heated telephone call emphasising our dissatisfaction made no difference. Basically if you want to know what's going on you have to keep asking. This is particularly frustrating as we had no way of contacting our buyer other than through the agent. I would advise having a direct line of communication to your buyer if you do not want to be left in limbo as we were for virtually 6 months.
Our final grievance was a complete abdication of responsibility in the last fortnight or so before completion. During a further heated telephone call (for which we again apologise to Emma who bore the brunt of our accumulated frustration at Alex through no fault of her own) it became clear that Peter David were not prepared to make their best efforts to gain updates from our buyer (who it seemed was quite elusive). Their excuse was the buyer worked 9-5 the same as their hours and no one seemed prepared to try to contact her by phone outside these times. At this stage we were looking for reassurance that a completion date could be agreed as all legals were completed. When challenged over this lack of drive to get in touch we were told it was nothing to do with the estate agent and we should just talk to our solicitor. Bearing in mind that only Peter David had lines of communication to all parties this was very unprofessional and unhelpful, it really called into question what was the point of having an estate agent! Following this statement we ceased further correspondence with Peter David as it had been like banging our heads on a brick wall.
Fortunately for us the sale did complete in early March 2023, over 6 months since the offer was received which was ridiculous for a transaction for which there was no chain and our buyer was in rented. Whilst we accept that our buyer appears to have been only loosely engaged with her purchase we feel Peter David were not at all proactive in managing the sale and made the process very stressful for us. It should be no surprise that we would not recommend the Brighouse office.👎
Janet · 9 November 2023
Agent replied · 8 November 2024
Thank you for taking the time to write a review. Of course, I am disappointed to hear that you were not satisfied with our service and I can't help but feel that your feedback is unjustified.
As you point out, we received multiple offers on the property and sold the property within a week. It is the progression of the sale which you were unhappy and with which we have very little control over.
Whilst we try to assist with this as much as possible (and I can see from our notes that Alex was in contact with you almost daily towards the end of the transaction) it is ultimately in the hands of the solicitors. The fact you had to change solicitors part way through the process did not help with the delays. Your new solicitor emailed me explaining she had to start again from scratch and praising Alex on his efforts to progress the sale.
Despite being informed on 16th February that the buyer’s solicitor had reported out to their client and should be able to confirm a completion date very soon, you contacted our office on 18th February very frustrated with our Saturday staff and demanding that the Director of the company contact you immediately. Unfortunately, it wasn’t convenient for him to contact you. He asked for the Office Manager to make contact with you (who was also on her day off) and she did email you, reiterating the latest update we had received from the buyer’s side (2 days earlier) and explaining that the solicitors are not open on a weekend and so no further progress could be made until their return to work on the Monday. It wasn’t that we weren’t prepared to contact your buyers; we did leave them messages on the Friday and again on the Saturday but there is no point agreeing a date until the solicitors have confirmed they are able to do so as this would lead to further frustration when this date is not achievable.
We understand that the sales process can be frustrating but feel that this is largely out of our control. Ultimately, we did sell the property very quickly for you and received multiple offers on the property.
★★★★★ 5/5
GoogleI recently bought a house with the help of Annette and honestly couldn’t have asked for a better estate agent. From start to finish, she was incredibly helpful, always making sure everything stayed on track and moving forward. Her …
Chloe · 16 July 2025
Agent replied · 16 April 2026
Thank you Chloe it’s great to hear about your good experience with our sales team!
★★★★★ 5/5
GoogleThe whole team couldn’t have been more professional or efficient. Excellent service at all stages of our sale, we definitely made the right choice when choosing this estate agent. Special thanks to Sally for the viewings, and Fran for her seemingly endless patience.
Brenda · 9 November 2022
Agent replied · 8 November 2024
Hi Brenda,
Thank you for taking the time to write us a 5* review. It is lovely to hear that you found we offered an excellent service and that you were particularly pleased with Sally and Fran!
★★★★★ 5/5
GoogleThank you Fay, Annette & the team at Peter David properties for all your help & assistance in successfully selling my late mother’s property. The property sold quickly & we were contacted with updates throughout the process. It was a pleasure to deal with Peter David & I will definitely recommend them. Thank you again a very satisfied customer!
Judith · 13 January 2024
★★★★★ 5/5
GoogleAnother smooth and stress free property sale done by a great team. Nothing too much bother and informed every step of the way.
Thanks to Rick and Fran and the team.
Would recommend Peter David to any one. thanks guys
David · 9 November 2022
Agent replied · 8 November 2024
Hi David,
Thank you for taking the time to write us a 5* review. It is great to hear that you felt we kept you informed every step of the way and that you would recommend Peter David and our team!
★★★★★ 5/5
FacebookJane has been really helpful in getting our rental sorted, it was a quick, easy process and she's always there to help. Thank you Jane and team for your service.
Ant · 21 July 2023
Agent replied · 22 February 2025
Thanks so much for taking the time to leave us feedback 🙏 we really appreciate it 🥰
★★★★★ 5/5
GoogleWe moved house in November 2019.I cannot thank Faye and the team for ensuring that it went as smoothly as possible and without her help with updates and negotiating the final price I am sure we would not have been successful with buying our dream house. We recommend them 100%
Jacqui · 9 November 2020
Agent replied · 8 November 2024
Hi Jacqui,
Thank you so much for taking the time to write us a review. We are so pleased that we were able to help you buy your dream house and that we were able to provide updates throughout to ensure your purchase was a smooth transaction.
Thank you!
★★★★★ 5/5
GoogleBrilliant service from alhana, kept in contact from the moment i enquired and kept me updated too. Nice and quick hassle free service. Thank you for your efforts, you have been amazing Alhana
Hader · 26 July 2025
Agent replied · 16 April 2026
Thank you so much for your lovely words about Alhana, I'm so pleased you've been happy with her service - we agree, she is a star!
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