Trusted Agent profile · Bridlington

Hunters Bridlington reviews

2.9

★★★★★

836 reviews across 2 platforms

27 Quay Road, Bridlington, YO15 2AR, YO15 2AR

Hunters's office in Bridlington, at 27 Quay Road, is rated 2.9 out of 5 across 836 reviews on two platforms, including 222 Google reviews rated 4.6.

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4.6 / 5

222

Reviews on Google

This office

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614

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Bridlington office, from every platform, shown as written. First names only.

1/5

Trustpilot

Very bad customer service.

Very bad customer service. I requested for a viewing and the agent texted me over WhatsApp about the viewing times and said viewing can be done only on weekends and evenings. No other estate agents texted me over WhatsApp and others called me directly when I made a inquiry and even scheduled my viewing appointment according to my preference but this agency seemed not so interested in selling the property or whatever. Next thing when he finally had a suitable time for my viewing, I had to cancel the viewing because my car was in the garage and they said it was not ready for collection so I called the estate agent to inform him about it and this guy was so rude. He didnt even say bye and just hung up. Very disappointed.

Mrs · 4 October 2025

5/5

Google

Great team event, all the way from meeting Ellie at the house to start the process, Lauren getting the offer all agreed and Faye following the process to completion, I couldn't ask for more, amazing service !!

John · 10 September 2026

5/5

Google

The team at Hunters Bridlington have delivered a professional yet at the same time personal service. They have listened to our needs and have kept us informed of what's available. They stand out amongst their competitors. Thanks for your efficiency

Karen · 10 December 2025

Agent replied · 10 October 2026

Thank you for your review. We hope to be able to assist you again in the future.

1/5

Trustpilot

UNPROFESSIONAL AND DISHONEST

Hunters Stevenage is extremely unprofessional and dishonest!I want to caution everyone considering them before handing over a deposit, as they will go to great lengths to keep your money.I had been renting for eight years prior to this, in various properties with different agents, and never encountered any issues with the return of my deposit.It's incredibly frustrating trying to get a response from them, even through email. Without a doubt, they are the worst estate agent I've ever had to deal with. I lived in a rented house through them for nearly two years but recently purchased my own place through Own Homes (which hasn't had any issues).Hunters is currently refusing to refund my deposit after two months, citing a small rip in the carpet near the radiator pipe and a crack in the bath. Both of these issues were present when I first moved in.They are taking an unreasonable stance and are also claiming an inability to communicate with the landlord for nearly a month. They're even using minor issues like mold on the bathroom sealant and three burnt-out light bulbs as reasons not to return my deposit.Furthermore, after two months, they are now trying to deduct money from my deposit, citing a weed issue in the front garden.Letting Manager sent me an email at 7:14 PM, and immediately after that, I went to the house and took photos to document the situation. It's truly baffling how unreasonable they are being.I consistently paid the rent on time and took excellent care of the house while I was there, even installing a new shower. However, I'm currently facing issues retrieving my deposit, as I had to hire a cleaning company to restore the house to its original condition. This has been an ongoing process please be cautious when dealing with Hunters Stevenage!!!"

DAMLA · 6 September 2023

4/5

Google

Bethany Taylor was the person from Hunters, Bridlington who first met us to view the house we eventually bought. She had the difficult job of making sure we saw the house in a safe and comfortable way whilst conforming to co-vid rules. She kept lines of communication open throughout the negotiations until a satisfactory conclusion was reached (and we collected the keys yesterday!).PositiveResponsiveness, Quality, Professionalism

Sandra · 25 October 2021

Agent replied · 24 October 2024

Thanks for the review Sandra, we are glad to be of assistance to you.

5/5

Google

The team were always helpful, professional and friendly during my search for my first home. Catherine kept me up to date throughout the purchase, however if I had any questions they were really easy to get hold of and response times were quick. Thank you!

Rosa · 25 October 2023

Agent replied · 24 October 2024

Thank you for your kind review. From the team at Hunters Bridlington.

1/5

Trustpilot

Awful experience

Awful experience. Poor repairs. Illegal eviction - should have been a section 8 as landlord was selling up and tried to use the deposit for renovating the property into a HMO. Hunters also charged the previous tenants for professional cleaning which we were told would be happening in the first week or so of moving in. It didn't. They then tried to charge us for the same service. Wonder how many customers they do this to. Also charging for items not on the property but given to a neighbor, and later thrown out by him on his own garden area q(he advised landlord and hunters it was his to get rid of). They have identified it as formerly mine from property inspection photos which legally should not be taken of my possessions. Con artists. Pending further action.

Anthony · 6 September 2025

5/5

Google

The service provided for me while I was renting my house out was exceptional. The lady dealt with everything is a extremely professional manner and with a great deal of knowledge. She kept me up to date with everything, via email and phone. I coudlnt of asked for a better person to liaise with. Would highly recommend to everyone. Thank you Sammy!PositiveResponsiveness, Quality, Professionalism

Charlotte · 25 October 2021

Agent replied · 24 October 2024

Thanks for the review Charlotte.

5/5

Google

The house we were buying through Hunters at the end of stressful months hasn’t worked out. Catherine was beyond amazing and the other staff in supporting us and doing everything they could to ease the situation. I would highly recommend Hunters at Bridlington, for their professionalism and as important their people skills. We may yet buy from them, just to find another house!!PositiveResponsiveness, Professionalism

Sharon · 25 October 2021

Agent replied · 24 October 2024

Thanks for the review Sharon, really appreciate it.

5/5

Google

Bridlington Hunters estate agents are exceptional, I could not ask for anything more, they are kind, professional and understanding, the lettings team within this branch go above and beyond, the warm welcome you receive every time you enter the offices is fantastic, always with a smile, thankyou Bridlington Hunters lettings team and staff for the fantastic service throughout the past year, I can not praise you all highly enough, I look forward to our future work together.

Luke · 25 August 2024

Agent replied · 24 October 2024

Many thanks for your kind review, Luke. Best regards from the team at Hunters.

5/5

Google

Beth has been a breath of fresh air when it comes to estate agents; she's been extremely helpful, answering my many, many questions and keeping in constant communication. Even when a sale didn't go through (from my end) she continued to be helpful, courteous and professional. Hunters are lucky to have someone as exceptional as her.

Avie · 25 October 2022

Agent replied · 24 October 2024

Hi Avie, Thank you for your review we really appreciate it.

5/5

Google

We are very satisfied with the work that the lettings team have done for us, finding new tenants. Setting up new tenancy agreements. The inventory that they provide is excellent They are very friendly informative and helpful. A big thanks to all the team.

Tangled · 10 October 2025

Agent replied · 10 October 2026

Thank you so much for your kind review! We’re really pleased to hear you had a positive experience with our team. It means a lot to us that you took the time to share your feedback.

1/5

Trustpilot

Total scammers!

Total scammers!! Do NOT recommend at all!! I rented with with them for 4 years, was okay at first then it gotten difficult to get things properly fixed, they left us without a fridge and freezer for over a year so I had to buy my own! They send out the same repair men that told me over and over again they could t properly fix various things as it needed updating and my landlord was refusing to update (handyman’s words not mine). We had a mice infestation that I had made them aware of but nothing was done and they ended up coming into the house eating through all my kids Easter eggs and our snacks and my sons make a wish documents amongst other important documents!! I had to pay for the infestation to be sorted, I have paperwork that states the things that needed doing to stop them and they didn’t do half of it!! There was insufficient loft insulation, single glazed windows and no wall insulation so it was beyond freezing unless I had the heating on constantly. They didn’t carpet or decorate in god knows how long!! I paid £2800 deposit to stay in this house!! They then said as I was pregnant there would be too many people living in the property so I said okay can I please have a rent statement to get onto the council and was told by corena she would email this to me but this went on for about 6 months and she then sends me an eviction notice instead so I said okay can I have the rent statement she still refused! A year later I get the rent statement.. then another eviction notice. Their reason was my landlords granddaughter had cancer and needed to sell up to pay for treatment (she knew one of my sons was a cancer survivor and she also knew my youngest son is fighting a brain tumour!) she used my personal circumstances as a tool against me. I tried so hard to move out quickly but eventually got a property with the council.She caused 2 years of horrifying mental breakdowns, I have adhd and so you can imagine the impact it had! She never done and entrance or exit inventory with me, she next done entrance or exit key handover so the crook covered her bases.!! This wasn’t her first rodeo!!I have been informed by neighbours of repairs etc carried out since I left the property and also about the new tennants living there so they never sold the property.Social services are trying to help get my deposit back, the so called deposit guarantee scheme said there was nothing they could do as it was never with them!! So I had a look on company’s house at them… I suggest if your considering renting from hunters you look on companies house at them too!! They are a bunch of scammers and they keep getting away with it!!They have now left us with absolutely nothing! I’m a single mum having to furnish and carpet a house with next to no money struggling to decide if my kids need a bed or food, carpets or gas, curtains or electric!! I was told a survey of dilapidation was being done and that turned out to not be true!! I have asked numerous times about my deposit and she doesn’t reply to nothing! She ignores everything. She has stolen £2800 from me and my children. I have 2 autistic children and 1 is a cancer survivor and 1 has a brain tumour I have a lot of worries already with them without this worry about loosing so much money that was needed to benefit my children. British Gas had to swap the meter as per the request from the ombudsmen and corena Harris told me I’d better put them back I have this and more in messages!! I said I can’t as that is breaking the law and she wasn’t happy at all.. the old meters didn’t work!! I can only hope people do not make the same mistake as myself and put their trust in these despicable people!! Have a look on companies house before considering renting from them!!£2800 is a lot of money for a single mum with 6 children and 3 of which are very poorly and one is fighting a brain tumour you ask yourself what kind of person does that!!

Emma-Louise · 7 July 2023

1/5

Trustpilot

Took a day off work for a confirmed…

Took a day off work for a confirmed viewing, turned up, and was told they couldn’t show me round because they “didn’t have the keys.” You couldn’t make it up. Utterly shambolic, a complete waste of time and money. Shows a total lack of respect for people’s schedules. This lot are a joke of an agency, disorganised, unreliable, and downright careless. If they can’t manage something as basic as turning up prepared, they’ve no business calling themselves professionals. Steer well clear.

Asad · 28 August 2025

5/5

Google

We had a very tricky move with multiple parties involved and Hunter were the linchpin that pulled it all together and made the move possible. They went over and above what we would have expected and coordinated the move with most of the parties involved. I believe that without this impressive approach, the whole chain of moves could have collapsed.

Tony · 25 August 2024

1/5

Trustpilot

Don't rent or buy with them

I was interested in 2 properties advertised on their website . I was informed that they were under offer , but were still being advertised and were happy to take further viewings , so much for making an offer with an expectation that they would take the property of the market . Once they discovered that I had a property to sell they weren't interested in allowing me to view it I explained that I was also looking to rent and had a property to view through them the following day ..( I wasn't sure whether to rent or buy ) they cancelled my rental viewing within an hour with no explanation Thoroughly unprofessional using underhand tactics . Why don't they just behave responsibly ..avoid

MF · 15 August 2025

5/5

Google

We purchased our new home in Bridlington last October. We spoke to several members of the Hunters team. All were very friendly, helpful and efficient. From start to finish it was a smooth and enjoyable experience. We would highly recommend Hunters .

Judith · 25 October 2023

Agent replied · 24 October 2024

Thank you for your kind review. From the team at Hunters Bridlington.

5/5

Google

Buying a property remotely with them and can say they have been very responsive and helpful. Also really being supportive by actually going to the property on completion day to ensure it is empty and read the meters for me! Over and above service I'd say. Thank you Hunters.

Sally · 26 July 2025

Agent replied · 10 October 2026

Thank you so much for your kind review! We’re really pleased to hear you had a positive experience with our team. It means a lot to us that you took the time to share your feedback.

5/5

Google

We are currently moving to another property let by Hunters and I would just like to say Lizzie Tiffin has done an absolutely fabulous job of getting things moving and has worked so hard with us to accommodate our needs. Cannot thank Lizzie and the team enough for their support and hardwork! Super responsive and highly professional - cannot recommend enough!

Bethany · 25 October 2021

Agent replied · 24 October 2024

Thanks for the review Bethany, we really appreciate the feedback.

5/5

Google

Big shout out for the Lettings team!! Particularly Molly, nothing is ever to much trouble when I speak with her, and all issues are solved promptly!!

Kyran · 25 August 2024

Agent replied · 24 October 2024

Many thanks for your kind review. Best regards from the team at Hunters.

1/5

Trustpilot

I have just bought a house where the…

I have just bought a house where the seller's estate agent was Hunters. two items to note : 1. their pestering me to prove I had the funds via endless email demands, then when my solicitor raised one issue, total ignorance for 2 weeks. Not good. 2. I feel for the seller in that they totally missed off the presence of a very long private tree-lined driveway, and a full size totally convertable loft.

Robert · 2 October 2025

5/5

Google

We used hunters to buy our first property, the girls in the office went above and beyond to help us get into our property before Christmas. Would highly recommend them and would definitely use them sell our house in the further.

Miles · 10 October 2025

Agent replied · 10 October 2026

Thank you so much for your kind review! We’re really pleased to hear you had a positive experience with our team. It means a lot to us that you took the time to share your feedback.

1/5

Trustpilot

Gave the property I had put a holding deposit down on, to someone else.

I went to view a property and I put down an application straight after seeing it. I was aware that quite a few applications might have been put down and that we might not get it. However, a few days later I was phoned by the agent who said that the landlord didn’t originally pick us, but the people they did pick had not responded so he said if I want to put a holding deposit down that day that the place would be mine as the landlord had agreed to my friend and I renting the property instead. We put the deposit down right away and a few days later (today) I got an email saying that the original people had “resurfaced” and had signed forms and passed referencing etc and they were going to go with them instead. They then refunded my deposit. I had cancelled viewings and made plans surrounding moving into that place. They basically used us as backup even though we’d put a deposit down. The email wasn’t even apologetic. Terrible agency.

RM · 28 July 2025

1/5

Trustpilot

Hunters Baldock as letting agents…

Hunters Baldock were the letting agents for a recent rental. I found them rude and difficult to the point of enjoying the power they had over me as a nervous tenant in an expensive and competitive market. They piled on the reasons why I might not get my deposit back (which they still have not returned) were useless with actual sums and dates and generally unpleasant.

Jane · 21 March 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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