Trusted Agent profile · Bridlington

Hunters Bridlington reviews

2.9

★★★★★

836 reviews across 2 platforms

27 Quay Road, Bridlington, YO15 2AR, YO15 2AR

Hunters's office in Bridlington, at 27 Quay Road, is rated 2.9 out of 5 across 836 reviews on two platforms, including 222 Google reviews rated 4.6.

Google logo

4.6 / 5

222

Reviews on Google

This office

Trustpilot logo

614

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Bridlington office, from every platform, shown as written. First names only.

5/5

Google

Would really recommend hunters letting team, they have helped us massively find us a home for our growing family! They’ve answered any questions asked and dealt with any bumps in the road so swiftly and have made the whole experience of moving house a breeze! We look forward to enjoying our time in our new home.

Elise · 10 October 2025

Agent replied · 10 October 2026

Thank you so much for your kind review! We’re really pleased to hear you had a positive experience with our team. It means a lot to us that you took the time to share your feedback.

1/5

Trustpilot

Agent Harj was full of fake promises

Agent Harj was full of fake promises. Although he was all smiles and seemed friendly, the minute we left after our viewing he didn’t return texts or calls and shyed away from any contact. After several calls to the agents I finally managed to find out myself that the property had been given to someone else, rather than them calling me to inform me I had to dig this information out of them which was frustrating. Avoid!

Hamza · 23 May 2024

1/5

Trustpilot

Refused due to having children, unlawful discrimination

Contacted this agency regarding a view of 3-bedroom house. The advertisement contained no restrictions regarding families with children. During the phone call, the first question asked was whether we have children. Once this was confirmed, we were immediately refused solely on that basis. I asked several times why this restriction was not stated in the advertisement, but I received no explanation or answer. Refusing access to rented accommodation because a family has children constitutes unlawful discrimination under the Equality Act 2010. Letting agents are legally required to comply with this legislation, regardless of landlord preference. This experience raises serious concerns about the agency’s compliance with UK equality law. I am sharing this publicly so other families are aware.

Di · 15 December 2025

5/5

Google

A great service from start to finish and would highly recommend to anyone looking for a rental agent. Thanks Lea and wish you all the best.

Craig · 9 March 2025

Agent replied · 10 October 2026

Thank you so much for your kind review! We’re really pleased to hear you had a positive experience with our team. It means a lot to us that you took the time to share your feedback.

1/5

Trustpilot

Bad communication

I have been trying to contact them for 4 months in regards to my flat and contract but they are absolutely appalling at responses and making things clear and helpful for those they are letting to. They have sent me in so many different directions on who to contact and have stopped responding to me within one week of me first contacting them. On top of this it took them weeks to respond and report to maintenance issues, and when they did the response I got was rude and abrupt. As well as that they issues weren't resolved fully resulting in me feeling uneasy in what was meant to be my own space. Absolutely awful service and wouldn't even consider letting/renting from them again.

EM · 8 December 2025

1/5

Trustpilot

Pathetic estate agency

Pathetic estate agency! The guy who is showing properties mixing up addresses and you end up viewing a different one. If you make an offer they show a very keen interest in person then no-one ever comes back to you. The property owners will never get to find out who made offers and they may just losing out on perfectly good tenants…!They do not even talk to each other within the office to relay interest.You get a bunch of promise, but that is all!Laura is useless!

Anonymous · 29 February 2024

5/5

Google

A big thank you to Beth! She took both me and my husband out to view potential investment properties and she was brilliant. She was very professional and knowledgeable and just simply a lovely person. She is very passionate about her career and works hard to deliver the service to the highest standard. Beth is an asset to Hunters Bridlington. As investors, we will definitely be back to see Beth and see what she has on the books.

Hayley · 25 October 2020

Agent replied · 24 October 2024

Thank you Hayley, it's great to hear such positive feedback - Beth is so pleased that you had a good viewing experience!!

5/5

Google

We were buying our bungalow through Hunters, it took a long time due to the covid situation & stamp duty being exempt, we lost our 1st bungalow due to the long wait, Hunters helped us find a 2nd bungalow very quickly & professionally, all the staff are lovely & helpful, we mostly dealt with Catherine who is very professional & helpful. We wouldn't think twice in using Hunters again to buy or sell.PositiveProfessionalism

Alan · 25 October 2021

Agent replied · 24 October 2024

Hi Alan, it was a pleasure helping you find your forever home! We hope that you have settled there and are keeping well.

5/5

Google

I was impressed with Hunters when I first bought my bungalow 11 years ago so when I came to sell I used them again. And although it did take a while to sell the team at Hunters were great. Always very friendly, polite and helpful. And always kept me up to date. I can't fault them and would definitely use them again.

Chrissi · 9 July 2025

Agent replied · 10 October 2026

Thank you so much for your kind review! We’re really pleased to hear you had a positive experience with our team. It means a lot to us that you took the time to share your feedback.

5/5

Trustpilot

Valuation and extension options - excellent service

We contacted Hunters to explore our property options, particularly around extending our home, and to better understand both current and future values. From the outset, the service we received was exceptional. Adam visited our property with genuine interest and took the time to understand how we currently use the space and how we hope to use it in the future. His thoughtful suggestions opened our eyes to possibilities we hadn’t considered, creative yet cost‑effective ideas that could give us the extra space we’ve been craving. What impressed us most was Adam’s honesty and depth of knowledge. He provided clear insight into the current market value as well as the property’s potential, even highlighting grants we might be eligible for. His advice helped us think far beyond our initial plan and gave us confidence in the decisions ahead. Hunters have proven themselves to be true experts in their field, professional, approachable, and genuinely invested in their clients. Adam, in particular, deserves recognition for helping us picture the full potential of our home and for giving us so much to consider. We would not hesitate to recommend Hunters, and if we ever decide to sell, they will be our first choice of agent.

Angela · 27 November 2025

1/5

Trustpilot

Very unprofessional and rude agents

Very unprofessional and rude agents. They repeatedly called me while I was at work, and when I finally got back to them, they booked a viewing for the next day and told me to meet outside the property at the scheduled time. When I arrived and called their office, they initially lied, saying they would sort it out and call me back. After waiting 20 minutes with no update, I called again, only for them to blame me for going without having received an email confirmation, instead of acknowledging that their agent cancelled the appointment without notifying me. Overall, very unprofessional.

GRT · 22 November 2025

1/5

Google

This lot will breach GDPR regulations and give your private data to third parties. My response to the reply is that simply isn't the case. You gave my details to a third party and I'm 100% sure because you are the only people in possession of the details that you passed on

Kev · 10 October 2025

Agent replied · 24 October 2024

Hi Kev, We take data protection very seriously and fully comply with GDPR regulations. We are also registered with the ICO. We are more than happy to discuss any concerns directly please email in bridlington@hunters.com or call 01262 674252 and I will give you a call. Thanks, Pete (Director). Hi Kev in reply please can you contact me so we can discuss as we have no idea which third party you are referring to. Thanks, Pete

5/5

Google

I’m highly impressed by the team at Hunters. Their professionalism, knowledge of the market, and commitment to excellent customer service is first class. They provided honest, expert advice on pricing and presentation, and their marketing was spot on. The photos of our property were excellent and showcased our house perfectly. Many thanks.

David · 10 October 2025

Agent replied · 10 October 2026

Thank you so much for your kind review! We’re really pleased to hear you had a positive experience with our team. It means a lot to us that you took the time to share your feedback.

1/5

Trustpilot

Appalling group of folks!

Appalling group of folks! This group has no idea what they are doing. we worked with Selina and she was absolutely clueless and brought wrong/unverified information to the table. If I were looking to rent, I would be running as far as possible from this agency or owners they work with! if there were minus points that is what I would give them for ripping a kid off!

Student · 28 August 2024

1/5

Trustpilot

Criminals

Misrepresentation, poor service, property management and unlawful practice Unlawful terms in the tenancy agreements, do not uphold their mutual terms as the agent, assume consent to access outside of tenants availability and threaten to break in unlawfully. Have done repairs in house that have caused injury and condition of rental has damaged tenant belongings, mould not disclosed, just covered up to blame tenant later when we leave, constantly asking for access and putting employment at risk but accuse tenant of breach when asked for compensation as in the tenancy agreement . Barely manage property unless theyve been reminded something important has expired. Estate agent happy to make threats to break and enter without legal knowledge, on behalf of a company that is owned by another agent that is well known for illegal practice, unsure if landlords know the legality of the contracts they've signed with Hunters without knowing and checking whether the terms are legal and lawful. Convinced they will be attempting to take money from the deposit as a form of ponzy scheme that pays for more unsafe repairs in propertys, check your doors, lights bulbs and curtain rails dont fall on your child's head, and if the property sets on fire Hunters will deny any accountability, so I doubt they will have integrity in the case of death and if you lose your job because of them they'll kick you out after breaking in (illegally) to make it possible to kick you out. Staff cant cope with reading lots of words in a row, so they don't acknowledge or respond to complaint and the staff will reframe anything you say or do in their favour anyway. Eve's review confirms our experience, its almost the same. They will evict if you ask them to ensure your home is safe and to uphold their mutual terms of the tenancy, they do not follow the eviction to repossession procedure lawfully and expect you to agree to hand the keys back by the notice period they decide at random without serving recorded notice and further violating access law. Using commercial laws for residential properties hoping noone will notice and they will not be accountable when the landlord is in court at their own expense.

Beth · 11 November 2025

1/5

Trustpilot

Absolute s#*t show

Absolute s#*t show, appalling service, went to view property on rossall promenade offered to put 6 months up front (not that i needed too) then never heard anything back, worse company i have ever dealt with in property, to not even get back to you, how unprofessional, to add more insult i seen property listed on Monday night contacted them 1st thing Tuesday to be told i have to wait for others to show interest before i can view appalling service STAY WELL CLEAR if one person avoids this company my review was worse while NEVER AGAIN!!!!

Mitchell · 28 October 2025

5/5

Google

Have dealt with Beth for numerous purchases over the last decade and have consistently received a very professional, reliable and transparent service from her. Always my go-to when contacting the Bridlington office! 💫 …

Ashton · 25 August 2024

Agent replied · 24 October 2024

Many thanks for your kind review, Ashton. All the best from the team at Hunters.

1/5

Trustpilot

so bad discriminated by this company…

so bad discriminated by this company when I went for a view in the person told me to go and jump over bridge and kill myself because I don't deserve to be alive because I'm autistic did not even investigate they didn't do nothing to switch it on the look of like nothing happened and didn't want to do nothing tell someone to go and kill herself what do they gonna do nothing about it and he was sitting there laughing like it was a joke and then just sitting there thinking it's funny and they say gone going to it and make us all very happy that we don't have to deal with another autistic personthis is why I'm going for four legal action and I'm going to go for criminal charges against them

Chris · 22 October 2025

5/5

Google

Excellent service - went above and beyond to support the sale of the property. Advised us and helped us source a builder when there were structural repairs required to the property to secure the sale and problem solved when there appeared to be a risk the chain would collapse.

Tom · 10 October 2025

Agent replied · 10 October 2026

Thank you so much for your kind review! We’re really pleased to hear you had a positive experience with our team. It means a lot to us that you took the time to share your feedback.

1/5

Trustpilot

Hunters - Tring - useless

Given that the purpose of an estate agent is to bring sellers and buyers together, as a potential buyer I found Hunters service abysmal I tried to make a viewing appointment for a property they had for sale. They said they would phone or email me. Nothing. Tried again two days later. Person I spoke to seemed surprised at what had happened and said would get back to me. Nothing. Were I to be selling a property, I would not be using this estate agency. Perhaps they only do it as a hobby.

Edward · 17 October 2025

1/5

Trustpilot

Money for nothing

Make no mistake they aren't worthy of even one star! This Hunters franchise (Sea Road Sunderland) and their so called MD Chris Kelly and his team failed to carry our property inspections and investigate complaints from neighbours in relation to the neglect and horrendous decline of my property over a three year period. We as landlords put our faith in the letting agent and trust they will do a good job in managing our properties. I'm now £7k down trying to repair the property to a good standard. The failure of this company to manage the property and the tenants has left me significantly disadvantaged. Mr Kelly has not responded to my many complaints and requests for compensation and has instead left the franchise, no doubt to make another fortune charging 15% off the back of other unsuspecting landlords! Hunters are a company well known and trusted in our area but be warned, these agents are hiding behind that brand and are able to operate without scrutiny or regulation!!

Dawn · 31 October 2023

4/5

Google

The process of selling my late father’s house has been long and sometimes challenging especially during the present housing market but we got there in the end. Hunters were friendly, professional and helpful throughout, a special thank you to Sam who finally got the sale over the line.

Paul · 25 October 2023

Agent replied · 24 October 2024

Many thanks for your review Paul. Best wishes, Sam

1/5

Trustpilot

Are the staff in the Highfield Road…

Are the staff in the Highfield Road office volunteers on some sort of day release programme ? I can only presume so because no company management in their right mind would pay them to do NOTHING, my 3 messages to request a viewing fell on deaf ears, yet it is still available for rent, appalling behaviour, does the owner of the rental know who they have looking after their property, in this case they soon will, Land Registry gave me the owners details and I am in the process of asking the owner directly for a viewing appointment as their "representatives" are awol.

Jeff · 9 October 2025

5/5

Google

I finally seem to have found a really good, competent agent to manage my rental properties. The first property I put with them rented quickly and they took care of the details efficiently. The tenants in the 2nd one move in tomorrow. I'm looking forward to a stress free transfer of utilities etc. They answer the phone if I call. They sort any work needed promptly. They advise on rental values. They do really thorough inventory and pictures on check in ( I assume checkout too but I've not got that far). They keep me informed. All with friendly helpful staff. I would highly recommend them and have done so to others already.

EILEEN · 25 August 2024

Agent replied · 24 October 2024

Many thanks for your kind review, Eileen. Best regards from the team at Hunters.

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