Trusted Agent profile · Bridlington

Hunters Bridlington reviews

2.9

★★★★★

836 reviews across 2 platforms

27 Quay Road, Bridlington, YO15 2AR, YO15 2AR

Hunters's office in Bridlington, at 27 Quay Road, is rated 2.9 out of 5 across 836 reviews on two platforms, including 222 Google reviews rated 4.6.

Google logo

4.6 / 5

222

Reviews on Google

This office

Trustpilot logo

614

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Bridlington office, from every platform, shown as written. First names only.

1/5

Trustpilot

"Avoid Hunters Property Management

"Avoid Hunters Property Management, Inefficient, Rude, and Unprofessional" My experience with Hunters Property Management has been extremely disappointing and frustrating. They have consistently demonstrated poor service, inefficiency, and a dismissive attitude towards tenant concerns. Ineffective Issue Resolution: Hunters fails to handle even basic maintenance issues. For example, a heating issue during winter was passed to the landlord without any attempt to troubleshoot. I had to step in and take personal risks to resolve the problem myself, only to discover it was a simple battery replacement. Their inability to perform even basic triage highlights their lack of professionalism and problem-solving capabilities. Creating Gaps Between Tenants and Landlords: Instead of acting as a competent mediator, Hunters merely relays messages between tenants and landlords, causing delays and unnecessary misunderstandings. This approach has damaged the relationship between myself and the landlord, as the agency often fails to communicate effectively or accurately. Rude and Dismissive Behavior: The staff frequently respond to concerns with a dismissive tone, making tenants feel unsupported and undervalued. Their arrogant demeanor gives the impression that addressing tenant concerns is a favor rather than their responsibility. Neglecting Tenant Safety and Comfort: Health and safety issues, such as rat infestations and malfunctioning alarms, were not addressed promptly, despite the serious risks they posed. The lack of urgency in handling these matters has caused significant stress and discomfort for my family. Minimal Value Added: Hunters operates more like a messenger than a property management service. They fail to provide meaningful solutions and seem content to pass the burden of responsibility onto others, leaving tenants to fend for themselves. Overall, Hunters Property Management has proven to be unprofessional, inefficient, and dismissive. Both tenants and landlords deserve better. I strongly advise against using their services if you value timely resolutions, respect, and effective communication.

Onkar · 19 November 2024

1/5

Trustpilot

Hunters are not interested

Hunters let the house adjacent to ours. There have been multiple pipe leaks around the bathroom causing flooding which in turn is causing damp smells on our side due to the length of time taken to address the issues. It's been repaired after four weeks now within hours water is currently coming through the ceiling next door soaking our party wall and they have told the tennant it's livable no problem. Hopefully they won't charge them for a wet room!!!

Tony · 5 April 2026

5/5

Google

We have just sold through hunters and Beth couldn’t of been more amazing or helpful if she tried, she’s made the whole process an absolute breeze! This is the second time we have used hunters as when we we bought our first home we used them and Beth was just as amazing then as she has been this time! Would definitely recommend and if we’re ever to sell/buy again we would definitely go straight back to hunters.PositiveResponsiveness, Quality, Professionalism, Value

Lauren · 25 October 2022

Agent replied · 24 October 2024

Hi Lauren, Thank you for your review. We are so pleased you chose to sell your home through us.

5/5

Trustpilot

I have been struggling for months to…

I have been struggling for months to find a decent flat to rent. I tried several letting agents, but none of them could find a suitable place for me. However, I finally found Hunters Letting Agents, and I want to thank Amy for guiding me through all the necessary steps to secure my flat. I would highly recommend Hunter Letting Agents to anyone in search of a rental property.

Nigel · 1 April 2025

5/5

Google

This is a positive review for Beth J in sales progression. We bought a house through Hunters and Beth was a pillar of support throughout the whole thing. We cannot thank you enough Beth for all your efforts, you are an absolute asset to Hunters Gavin & Lisa

Lisa · 10 October 2024

Agent replied · 24 October 2024

Many thanks, Lisa, for your lovely review.

1/5

Trustpilot

Damaged our house, and we're not even their clients!

Hunters hung a "for sale" sign on our property, which was a surprise to us, since we were neither selling nor letting the property. When asked to take it down, four visible holes have been left in the wall of our home. It has been six and a half weeks, and the holes are still there. In a couple of weeks, we're going to need to escalate this to the ombudsman. Frankly, I'd be happy with getting the cost of some filler from them and doing it myself. Companies need to be held responsible for damage - they cannot be let off with an "oopsie, my bad".

James · 15 March 2026

5/5

Trustpilot

I had an outstanding experience working…

I had an outstanding experience working with Gary as my estate agent. From the very beginning, he was professional, approachable, and incredibly knowledgeable about the market. He took the time to understand my needs and guided me through every step of the process with clarity and patience. What really stood out was Gary's communication - he kept me informed at all times, promptly answered questions and made what could have been a stressful experience feel smooth and manageable.

Janet · 26 March 2026

5/5

Google

Within 2 hours of my listing going live, we had viewers lined up. The service from the whole team was excellent, a true description of the house, great photos aided the speedy sale. They communicated with me every stage of the process. I would highly recommend using Hunters

Jane · 10 March 2026

Agent replied · 10 October 2026

Thank you for your valuable feedback. We are pleased that the team's exceptional service, precise descriptions, and high-quality photographs contributed to a successful and expeditious sale. Your endorsement is greatly appreciated.

1/5

Trustpilot

Viewed a rental property

Viewed a rental property. I wanted to proceed but then told they wanted to collect more interest and no communication whatsoever. Absolute shocking service and wouldn't recommend at all. Thankfully I got no further with my application, well I guess I don't know cause they never come back to me. What a joke!!

Darren · 14 September 2026

5/5

Trustpilot

Thank you Jasmine

Hunters delivered an impeccable service from beginning to end. Communication was excellent, and they were always available whenever we needed them. A special thank you to Jasmine, we are incredibly grateful for everything she did.

Asha · 2 February 2026

1/5

Trustpilot

lettings fees are very high

For lettings their fees are very expensive. First 3 months of my 450 rent studio flat they took and I did not get anything. When tenant leaves another month will be gone as inventory check is 180 and cleaning in 250 and this is for a studio flat. If i want to cancel the contract i have to pay 900. Stay away.

'Tarig · 9 July 2026

4/5

Google

I have recently sold my father's property through Hunters. The staff were helpful, informative, friendly and good at communicating. We were lucky as there wasn't a chain, therefore the process was quick and painless. When completion day came; they even rang to congratulate me, which I thought was a lovely touch. Thank you so much to all the staff I dealt with.

Vicky · 10 October 2025

Agent replied · 10 October 2026

Thank you so much for your kind review! We’re really pleased to hear you had a positive experience with our team. It means a lot to us that you took the time to share your feedback.

1/5

Google

I am disgusted by the practices of this place. There is a complete lack of professionalism, and buyer respect. I would no longer trust Hunters to look after the purchase of our new home, or the sale of our existing one, when you cannot act in our best interests by allowing other viewings of a property which had already been sold to us. As a young buyer we were ready, willing and able, and I did absolutely everything asked of us (providing documents etc). These people have no integrity and did not do as they promised. I will definitely not be recommending them to my friends, family or clients - especially Catherine who we found consistently awkward to deal with.

Geremy · 25 October 2021

Agent replied · 24 October 2024

Thanks for the review Geremy, we are sorry that you felt like this. As you will appreciate following our conversations the matter has been resolved.

5/5

Trustpilot

I have only great things to say about Hunters Middleton!

I have only great things to say about Hunters Middleton branch! From the very first phone call right up to exchanging contacts They have been beyond brilliant. I absolutely loved the pictures of my house and the write up most definitely did my house justice. My house sold within 4 days and I was over the moon with the price!Nicole was the shining star for me- she kept in daily contact and was the most reassuring and helpful person every single step of the process. She chased up people when they needed it ensuring the sale moved along at pace. Thank you so much Hunters but especially a massive thank you to Nicole- you have been amazingly!

Debbie · 25 June 2024

1/5

Trustpilot

Disappointed is an understatement..

To say we’re disappointed with the level of communication from the Horncastle Branch with Michael and Susan Noonan is an understatement and the level of service is a far cry from Michael's commitment to customer experience.Researching this branch shows multi-occasions that this activity has happened here.If you’re viewing a property with the intent to buy, don’t expect them to tell you if any other parties are interested. They’ll just pull it from under your feet along with any visions or excitement of a future you had in said house.Viewed a property two weeks ago, following the viewing we had a really positive conversation with Susan in the office expressing great interest, no more than a week later sold to another buyer with no communication. It would have been professional and courteous to reach out to the buyer but more so to the seller, as I’m certain they would like to have known of other interest. Susan and Michael took away any opportunity or chance to put in any offers, resulting in many wasted hours.I wouldn’t usually leave a review; but the tone in which Susan delivered the news was blunt, lacked any sort of empathy and very closed, to date I am still waiting for a reply to my email which I can only assume has been ignored.We will steer clear of this company for future sales and purchases, knowing that their priority doesn’t appear to be with either buyer or seller.Happy to receive a call or email to discuss our experience with you.

Lea · 20 June 2024

5/5

Trustpilot

Expert advice! - Thank you Tom Moorhouse!

Expert advice! The lovely Tom Moorhouse came to value our house on 22/08/2026. He gave sound, candid advice which my husband and I are extremely appreciative of. Although we are not in the position to list our house right now (no fault of Tom's), we'll certainly be back within 12 months.

Erica · 24 August 2026

1/5

Trustpilot

Awful

Awful. Incredibly disorganised. Would establish inspections and never turn up, would constantly email about overdue rent that wasn't overdue. Would pass the blame constantly. Attempted to raise my rent by a "reasonable" £200 a month six months into my tenancy which can only happen every 12 months and cannot be more than the CPI price index; they failed on both counts. Renting is honestly awful, and these clowns pray upon the anxiety of insecurity to get what they want.I have bought a house now, I wish all renters the luck to buy their own homes one day so we never have to deal with letting agents like these ever again.

Blyth · 28 May 2024

5/5

Google

Great professional service staff very friendly and helpful did. Videos tours on our new detached bungalow nothing was too much trouble lizzie was on site when needed to speak with the builder for any deliverys ie washer bed as we were in Spain first class service and would definitely recommend. HUNTERS

Andrew · 10 December 2025

Agent replied · 10 October 2026

Thank you for your review. We hope to be able to assist you again in the future.

4/5

Google

Thank you to Lea Amato of the Hunters Lettings Team. After viewing the property I now rent, Lea's help in navigating me through the whole process using the Goodlord system was invaluable. She was patient and always willing to assist me through the whole process as a first time renter. Her open friendly approach to customer service was exemplary. Thank You Lea, I am now happily enjoying life in my new home in Bridlington.

Ann · 25 August 2024

1/5

Trustpilot

Avoid This Agency

Avoid This Agency, Completely Fraudulent and Untrustworthy If I could give zero stars, I would. I rented my property through this agency as a family home, but they have illegally turned it into an unlicensed HMO without my consent. Despite repeated promises from their agent Preeti that an HMO licence would be obtained, it never was. My rent has not been paid for over amThree months, and my calls and messages are now being ignored. The tenants contact me directly because the agents refuse to take responsibility. I was told I would be reimbursed for repair costs, I provided all invoices, but not a single penny has been repaid. The condition of my property now is appalling compared to how it was handed over. I have photos showing the before and after, it’s heartbreaking. After losing my father suddenly last year, this house held many memories, all of which have been completely destroyed by their negligence and deceit. Do not trust this company with your property. They are dishonest, unprofessional, and exploit landlords. I strongly urge others to stay away, they will promise everything and deliver nothing.

Umer · 5 January 2026

5/5

Trustpilot

Jamie at Hunters -South West

Jamie is absolutely brilliant at his job. I could not recommend him more! I choose Jamie from a selection of other agents. He is enthusiastic, knowledgeable and very easy to communicate with. Always willing to pick up the phone and call me to update me on the sale. Jamie went above and beyond for me, I am very grateful. I would not hesitate to recommend him to anyone! Thank you Jamie

ZOE · 18 September 2024

1/5

Trustpilot

I would completely recommend avoiding…

I would completely recommend avoiding this agency, they are slow to respond, have no information ready at hand and this has possibly been the most annoying process of purchasing a property with them. There was a lot of missing information that I was not provided and they basically only know how to respond when they need something. You will call them and they say they'll get back to you and just disappear. Avoid if possible.

Abdul · 29 July 2024

1/5

Trustpilot

Sales progression team lied and not very professional.

We are in the process of buying a bungalow at the moment and the sales progression team told us the vendor had been to sort the electrics and service the boiler..previous tennants had apparently got in debt so electric was cut off..Hunters lied saying this would be sorted. A second viewing 2 weeks later and a wasted 120 mile journey confirmed nothing had been sorted. When we told them we were disappointed with them we were told to leave the property.

A · 30 December 2025

5/5

Google

It was a pleasure to purchase our property through Hunters. From the first phone contact to arrange our viewing, all the staff we dealt with were friendly, professional and knowledgeable. We were impressed they had a dedicated sale progression department who assisted us with our unresponsive solicitors, especially in the final stages of our purchase. Would highly recommend.

Jan · 24 September 2025

Agent replied · 10 October 2026

Thank you for the 5 stars! We’ll be sure to pass your comments on to the team, they’ll be delighted to know their efforts are appreciated.

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