Trusted Agent profile · Bridgwater

Countryside Homes West Bridgwater reviews

4.1

★★★★★ Great

128 reviews across 2 platforms

Bower Lane, Bridgwater, TA6 4TY

Part of Countryside Homes West, see every office.

Countryside Homes West's office in Bridgwater, at Bower Lane, is rated 4.1 out of 5 across 128 reviews on two platforms, including 12 Google reviews rated 3.8.

Google logo

3.8 / 5

12

Reviews on Google

This office

Trustpilot logo

116

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Bridgwater office, from every platform, shown as written. First names only.

1/5

Trustpilot

Buying a brand-new home should be an…

Buying a brand-new home should be an exciting experience, but unfortunately mine has been anything but.

Sarah · 15 July 2026

Agent replied · 25 September 2026

Hi Sarah, Thank you for taking the time to leave a review and share your experience. We were concerned to read about the difficulties you've encountered following completion of your new home, particularly around communication, unresolved snagging items and the delays you've experienced with your internet connection. We appreciate how frustrating it must be to feel that you have had to chase for updates and answers, especially during what should be an exciting time in settling into a new home. The concerns you've raised regarding missed appointments, unanswered correspondence and the impact the internet issues have had on your ability to move in and get established are clearly significant matters. We would very much like to look into this further; however, we have been unable to locate your details from the information provided within your review. If you would be happy to update your review with the name of the development, or contact us directly with your development details, it would help us identify your case and ensure the relevant team can review the issues you've raised. Thank you again for bringing this to our attention. We take feedback such as this seriously and would welcome the opportunity to better understand the circumstances surrounding your experience. Kind Regards, Sarah Countryside Homes

5/5

Trustpilot

A calm and pleasant environment

A calm and pleasant environment. The staff, both Alex and Diana are excellent.

Libin · 23 July 2026

Agent replied · 25 September 2026

Hi Libin, We are so pleased to hear you enjoyed our serene atmosphere and found our team members excellent. Thank you for your kind words. Kind Regards, Sarah Countryside Homes

5/5

Trustpilot

I bought my first Countryside Homes…

I bought my first Countryside Homes property in Milby Meadows, Nuneaton. I’m delighted with the design and layout; it feels much larger than on the plan.

David · 14 April 2026

Agent replied · 3 June 2026

Hi David, We're happy you're delighted with your new home's design and layout at Milby Meadows! It's great to know the location suits your needs with its convenience and transport links. We appreciate you highlighting the team's support during your move and their ongoing assistance. Thank you for recommending us! Kind Regards, Sarah Countryside Homes

5/5

Trustpilot

Starting our first home journey with…

Starting our first home journey with countryside was a bliss. They made the process smoother and understood all our questions. Very happy that I choose them to buy my first home.

Quratulain · 19 February 2026

Agent replied · 25 February 2026

Hi Quratulain, We're happy to hear that your first home journey was a bliss! It's great to know we made the process smoother and understood your questions. Thank you for choosing us! Kind Regards, Sarah Countryside Homes

5/5

Trustpilot

New Build property at Eastbrook Village

We recently bought a new build property from Countryside Homes at Eastbrook Village in Maghull. The house is beautiful and the sales and site staff were really friendly and on hand to deal with everything that cropped up.

Charles · 17 December 2025

Agent replied · 24 December 2025

Hi Charles, We're happy you had a seamless experience with your new home at Eastbrook Village. It's great to hear that our sales and site staff were helpful and accommodating. We appreciate your recommendation and thank you for your positive feedback on the quality of our homes. Kind Regards, Sarah Countryside Homes

5/5

Trustpilot

Great Experience with Emmanuel & his team

My partner and I recently reserved and bought a 2 bed flat at Meridian One development through Countryside Homes.

Dan · 21 May 2026

Agent replied · 3 June 2026

Hi Dan, We are so pleased to hear how happy you are with your new 2-bedroom flat at Meridian One and its superb build quality. It is wonderful to know that our team provided such exceptional customer service, making your buying process smooth and supportive. We truly appreciate your kind words and 10/10 rating! Kind Regards, Sarah Countryside Homes

5/5

Trustpilot

Sales office

Clare at WestcombePark has been very informative and has helped us through the buying process so far. Thankyou both,Clare and Steve.

Edward · 30 April 2026

Agent replied · 3 June 2026

Hi Edward, We're happy to hear that the team has been so helpful during your buying process. Thank you for sharing your positive experience with us! Kind Regards, Sarah Countryside Homes

5/5

Trustpilot

Huge thanks to the team for guiding us every step of the way!

Thank you to the whole team for guiding us through everything and for your great dedication and support.

Rawdah · 21 May 2026

Agent replied · 3 June 2026

Hi rawdah, We are so glad to hear that our team's dedication and support were helpful to you. Thank you for your kind words. Kind Regards, Sarah Countryside Homes

5/5

Trustpilot

Marcus gave us an amazing time viewing…

Marcus gave us an amazing time viewing a property and he helped us with the questions as first time buyer.

Joyce · 28 April 2026

Agent replied · 3 June 2026

Hi Joyce, We're happy to hear that the property viewing was amazing and that all of your questions were answered. Thank you for your positive feedback! Kind Regards, Sarah Countryside Homes

5/5

Trustpilot

Really good service by Hannah & Mark.

Dusiyanthy · 31 July 2026

Agent replied · 25 September 2026

Hi Dusiyanthy, We are so glad to hear that our team provided you with such good service. We appreciate you sharing your positive experience with us. Kind Regards, Sarah Countryside Homes

4/5

Trustpilot

This quick and efficient.

Cor · 7 August 2026

Agent replied · 25 September 2026

Hi Cor, We're happy to hear that you found our service quick and efficient. We appreciate your positive feedback! Kind Regards, Sarah Countryside Homes

5/5

Trustpilot

Very Helpful Sales Team

Sales team were very friendly, approachable, knowledgeable and helpful - did not feel pressured etc. and did what they could to be helpful - excellent experiance

Mr · 22 February 2026

Agent replied · 25 February 2026

Hi Mr Wells, We're happy to hear that our sales team provided you with such an excellent experience. We appreciate your positive feedback and are glad that they were helpful and approachable. Kind Regards, Sarah Countryside Homes

5/5

Trustpilot

A Seamless, Supportive Experience with Steve & Clare!

We’ve had such a fantastic experience with both Steve and Clare, they’ve been absolutely brilliant every step of the way. From our very first enquiry to reserving our new home, they’ve made the whole process smooth, stress-free and genuinely enjoyable. Nothing has ever felt like too much trouble, and their communication, honesty and kindness have made a real difference throughout. We feel in very safe hands and are so grateful for all their help so far, thank you both!

Zachary · 27 July 2025

5/5

Trustpilot

Easy and straightforward

Staff were friendly.

Olatunji · 17 July 2026

Agent replied · 25 September 2026

Hi Olatunji, Thank you for taking the time to leave us a review, we appreciate your feedback and are glad to hear you found our staff friendly. We will be sure to pass on your kind words to the team! Kind Regards, Sarah Countryside Homes

5/5

Trustpilot

Good size of house

Good size of house, affordable price, very helpful and hard working sales man Alex and house features

VIJAYARAGAVAN,KALIAPERUMAL · 3 April 2026

Agent replied · 3 June 2026

Hi VIJAYARAGAVAN,KALIAPERUMAL, We're happy to hear that you found a good-sized house at an affordable price. We appreciate your recognition of our team's hard work and the house features. Kind Regards, Sarah Countryside Homes

1/5

Trustpilot

I purchased a lovely flat at Fresh…

I purchased a lovely flat at Fresh Wharf Estate and initially had a very positive experience thanks to a responsive and proactive management company. Unfortunately, Countryside later switched the management to POD, and since then the standard of upkeep has significantly declined.

Jake · 23 May 2026

5/5

Trustpilot

We purchased a new build in Brookfield…

We purchased a new build in Brookfield Estate and from the sales team and builders, Michelle, Phil & Paul were so accommodating on every aspect of the build from start to finish, the new home is extremely warm in these cold months, thankyou from Mike and Amanda

Mike · 31 October 2024

1/5

Trustpilot

Poor After-Sales Service and Lack of Communication

I recently purchased a Countryside home, and while some snagging issues were eventually resolved, my overall experience with customer service has been very disappointing.

Thomas · 8 January 2026

Agent replied · 25 January 2026

Hi Thomas, Thank you for sharing your feedback. We’re sorry to hear about your experience and understand how frustrating this must have been for you. We did try to request further details through Trustpilot so we could investigate and resolve this matter, but unfortunately, we didn’t receive a response. If you’d like us to look into this again, please reach out to our Customer Service team directly, and we’ll do our best to assist you. Kind Regards, Sarah Countryside Homes

5/5

Trustpilot

Amazing experience during apartment viewing

I actually had two viewings on the same day. One at Hepworth Place with Angel, and one at Feature 17, with Tommy.

Avraam · 17 January 2026

Agent replied · 25 January 2026

Hi Avraam, We're happy to hear that you had amazing viewings! It's great to know that you found the apartments lovely and were really happy with the overall experience. We appreciate your positive feedback. Kind Regards, Sarah Countryside Homes

5/5

Trustpilot

Countryside home is the very best 👌very…

Countryside home is the very best 👌very professional and a great developer

Fayokemi · 8 April 2026

Agent replied · 3 June 2026

Hi Fayokemi, We're happy you had such a positive experience with our countryside homes. We appreciate your recognition of our professionalism. Kind Regards, Sarah Countryside Homes

5/5

Trustpilot

You couldn’t ask for a friendlier team…

You couldn’t ask for a friendlier team who truly know the development inside and out, it has been a great experience!

Lindsi · 12 January 2026

Agent replied · 25 January 2026

Hi Lindsi, We're glad you enjoyed your experience with our team! It's wonderful to hear that their expertise and friendliness made it great. Thanks for your feedback! Kind Regards, Sarah Countryside Homes

5/5

Trustpilot

So far very effective and efficient…

So far very effective and efficient friendly service

Kelly · 12 April 2026

Agent replied · 3 June 2026

Hi Kelly , We're happy to hear that you had a friendly and efficient experience. Thank you for your positive feedback. Kind Regards, Sarah Countryside Homes

1/5

Trustpilot

We purchased a new build property last…

We purchased a new build property last May day. 2 The house was flooded because the shower trap in the en suite was not connected properly. The ceilings lights smoke alarms were all full of water. It took them months to do the job properly. They wanted to send a laborer I’m not a painter to patch you up. The back garden is like a Bog the soffit boards on the back of the house and not fitted to the brick properly and have a large gap. We have reported this for months and still not got any anyway the properties in Goshawk drive Maghull I’m not very good build to continuing to build new properties. I would seriously think twice before purchasing one of them as they have to sale is appalling did the cracks in the ceilings what is still ongoing being fixed they give you a two year warranty, which is not worth the paper it’s written on. We have wagons from 7 AM of the morning in and out covering the cars with just the driveway is a disgrace because of the mud coming off the road as you drive onto the path you carry in the mud into the house so if you’re thinking of buying it asked someone who lives there first

William · 3 March 2025

5/5

Trustpilot

Very Helpful Staff

Very Helpful Staff, courteous, polite and friendly.

Alan · 14 April 2026

Agent replied · 3 June 2026

Hi Alan, We are happy to hear that our staff was helpful, courteous, and friendly! We appreciate you taking the time to leave us this great feedback. Kind Regards, Sarah Countryside Homes

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