Every review we hold for the Bridgwater office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFrom initial valuation David was warm and friendly, knowledgeable about the market climate, realistic on sale price, and offered a fee the other agents I approached were merely willing to match after negotiation. Charles Dickens markets on both Rightmove and Zoopla (I checked this), the other agents only used Rightmove. The house sale brochure was great in terms of quality photos, but importantly drew a prospective buyers attention to the differentiating factors of our property. The subsequent viewings were communicated in a timely manner, feedback post-viewing was extensive, and the first offer was in line with our previously agreed expectations. Following offer acceptance, subject to contract, some agents go radio silent, not so for David and the team at Charles Dickens. We were kept updated as frequently by David and team as we were by the solicitors firm they recommended (they recommended several, one of which we selected ,Risdon Hosegood, who were also exceptional). Phoning me immediately on completion was a also a nice touch.
A big thank you to David, Tom and the rest of the team for an excellent service.
Clewsy · 16 April 2024
Agent replied · 16 April 2026
Thank you Darren for your review. It was our pleasure to act on your behalf.
★★★★★ 5/5
GoogleSteve Dickens has been a family friend for many years, just want to thank Steve and the team at Charles Dickens in the sale of my Mum's home to finance her care home charges . Very friendly service informative and knowledgeable in the selling process, thank you to all your team and would definitely recommend.
(Dave Ashman & Kayleigh Glover)
David · 16 January 2026
★★★★★ 5/5
GoogleFrom initial valuation David was warm and friendly, knowledgeable about the market climate, realistic on sale price, and offered a fee the other agents I approached were merely willing to match after negotiation. Charles Dickens markets on both Rightmove and Zoopla (I checked this), the other agents only used Rightmove. The house sale brochure was great in terms of quality photos, but importantly drew a prospective buyers attention to the differentiating factors of our property. The subsequent viewings were communicated in a timely manner, feedback post-viewing was extensive, and the first offer was in line with our previously agreed expectations. Following offer acceptance, subject to contract, some agents go radio silent, not so for David and the team at Charles Dickens. We were kept updated as frequently by David and team as we were by the solicitors firm they recommended (they recommended several, one of which we selected ,Risdon Hosegood, who were also exceptional). Phoning me immediately on completion was a also a nice touch.
A big thank you to David, Tom and the rest of the team for an excellent service.
Darren · 16 October 2023
Agent replied · 12 June 2024
Thank you Darren for your review. It was our pleasure to act on your behalf.
★★★★★ 5/5
GoogleHeather and the team were incredibly supportive and highly communicative between us and our buyers. They supported such a positive hand over and helped with liaison for a super speedy sale. Thank you everyone! Lovely personal touch too, in understanding my insecurities along the way and helping to reassure me all was progressing well. Kind and professional.
Naomi · 16 September 2025
★★★★★ 5/5
GoogleWe purchased our property through Charles Dickens and received exceptional service throughout the process. Tom was particularly outstanding, very responsive, helpful, and always available to answer our questions. He made the whole experience much smoother. Highly recommended!
Aurelija · 16 March 2026
★★★★★ 5/5
GoogleI had an incredible experience buying my home with Steve and his team. Their hard work, dedication, and professionalism truly made the process seamless. I highly recommend them to anyone in search of their dream home. Thanks to everyone for their hard work. It truly means a lot.
Kind regards
Virgil-bogdan dumitru
Bogdan · 16 October 2025
★★★★★ 5/5
GoogleWe sold our late parents’ house through Charles Dickens. Steve and his team were excellent - thoroughly professional, great on communications, friendly, and providing very good advice throughout. They showed considerable local knowledge and experience, and the house sold quickly. We really do recommend them.
Simon · 16 November 2025
★★★★★ 5/5
GoogleService was amazing especially Souhir gave me massively idea especially for me as a first buyer.
I recond Charles Dickens is the best Agent.
Antoninho · 10 April 2026
★★★★★ 5/5
GoogleHad a fantastic experience with Charles Dickens Estate Agents while selling my old home and buying my new one. The team were supportive, professional, and always knowledgeable when answering any of my questions.
From marketing my property to guiding me through the final steps of purchasing my new home, they were consistently reliable and friendly. I’m really grateful for their hard work and would happily recommend Charles Dickens Estate Agents to anyone.
James · 16 February 2026
★★★★★ 5/5
GoogleAmazing experience with Charles Dickens Bridgwater! Everything was handled perfectly, and the team was super helpful and easy to communicate with. Highly recommend!
Ida · 16 February 2026
★★★★★ 5/5
GoogleThroughout the sale of our property Charles Dickens (in particular David and Tom, who conducted the sale) were very professional and supportive. They arranged and attended viewings, leading to an offer, which we accepted within weeks of the property going on the market. They were prompt and reliable with all transactions between ourselves, the buyers and relevant solicitors ensuring that things ran smoothly. The fee was competitive. We always felt they were friendly and responsive to our requests/visits. We would strongly recommend Charles Dickens in valuing and selling properties.
Ed · 16 April 2023
★★★★★ 5/5
GoogleI have used this company for many years. Charles Dickens have dealt with my rental properties and have always provided a first class service.
They have looked after my interest at all times. I would always recommend Charles Dickens Estate Agents.
When my Rental Property was sold (recently) David Baker was very instrumental in getting the sale for me, negotiating on my behalf. His guidance was appreciated.
Overall the service from Charles Dickens is second to none! A Great Team!
Kathy · 15 April 2023
★★★★★ 5/5
Google5 stars is not enough for the service we have received from Charles Dickens.
From the beginning, Charles Dickens have been incredibly helpful, friendly and informative, answering any questions we had and made the process of buying very straight forward, transparent and easy.
I want to give extra credit to Souhir B, they have been very helpful and friendly throughout the buying process, and had made the experience 10/10! They have been there whenever we had any queries and made the buying process very easy.
There have been frequent updates throughout the buying process and I could not have hoped for a more professional, friendly and effective service.
We will definitely be using Charles Dickens again for any future endeavours.
I would highly recommend using Charles Dickens for any property services.
Harrison · 26 July 2025
★★★★★ 5/5
GoogleThank you David and all at Charles Dickens. Went the extra mile for me in the sale of my property recently. Good old fashioned service and can't recommend enough. A+++++
Vince · 16 April 2024
Agent replied · 12 June 2024
Thank you for your kind review Vince. A pleasure to act for you.
★★★★★ 5/5
GoogleMoving out of the family home for the first time Charles Dickens has made this process so easy with the wonderful Sarah helping us with all questions and making sure we understood the process. Looking forward to moving in and highly recommend going through Charles Dickens for an easy, professional process.
Storme · 16 March 2026
★★★★★ 5/5
GoogleWe had excellent professional service from the start with Paul Charles, the excellent management and negotiating with buyers by David to closing the deal. We were kept informed regularly. Steve and the team liaising with the solicitors. Charles Dicken estate agents are exceptional, experience and professional at every stage of the process and we would recommend them to anyone.
Sandie · 16 April 2024
★★★★★ 5/5
Google⭐️⭐️⭐️⭐️⭐️
I had a great experience buying my property through Charles Dickens Estate Agents. The team were professional, friendly, and always kept me updated throughout the whole process. They were patient and helpful in answering all my questions and made the purchase go smoothly from start to finish. I’d definitely recommend them to anyone looking to buy in the area.
Emma · 16 November 2025
★★★★★ 5/5
GoogleI have dealt with Charles Dickens over many years both in renting, buying and selling. They are a locally established, knowledgeable and professional team. The phone is always answered, emails responded to but more importantly you get a personal service. Thank you to the teams I've dealt over the years, especially recently, with a frustrating lengthy sale. No matter who I have spoken to, they have brought calm and empathy to the situation. If you're looking for a comprehensive, traditional, personal service, look no further, these are your agents. Thank you for keeping me sane!
Alison · 16 April 2025
★★★★★ 1/5
GoogleVerry disappointed with staff to looking for accommodation, they lye with accommodation i gave an notice as they promised will gave me the accommodation i had viewing but they never start to do my aplication, i been there many times ,they wass Rude ,i gave call i been in waiting 3weeks after they say me the property is not available, lucky I find around better and friendly and successful I had rented finally because they treath ppl as Rubish..
Jonyb · 19 April 2025
★★★★★ 5/5
GoogleFrom the very start to completion Charles Dickens have been amazing and we have no hesitation in recommending them ♥️ Paul showed us around the property initially and then we mainly dealt with Steve. Both have been awesome, honest and encouraging throughout. Thank you for helping us to achieve our family home to cherish forever.
Michelle · 14 April 2024
★★★★★ 5/5
GoogleThank you Tom, David and Paul for another successful flat sale.
Your approach is always friendly yet highly professional. There may be a few hurdles along the way but the team always calmly negotiates them.
Great value for money. I thoroughly recommend your excellent customer service to any prospective sellers.
Philip · 16 April 2024
★★★★★ 5/5
GoogleI’ve dealt with many estate agents but Charles Dickens go beyond expectations. All the team knew about my sale so I didn’t need to wait to speak to a specific agent. They’re very professional and friendly and also always have time to talk and I didn’t feel rushed.
Absolutely highly recommend without a doubt.
Valerie · 16 November 2025
★★★★★ 5/5
GoogleHaving rented with Charles Dickens for over 10 years I can confidently say their rental team are excellent! They have always been kind, respectful and helpful so we had no reservations when we decided to buy a house through them as well. The sales team were helpful the whole way through offering excellent advise and support when needed! Would highly recommend them to everyone
William · 16 July 2025
★★★★★ 5/5
GoogleI have dealt with Charles Dickens for both buying and selling a property. Both times they were very friendly and quick to respond to any issues. They sold my house within a week of it going live and kept all parties informed of developments.
Paul · 16 January 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.