Every review we hold for the Bridge Of Weir office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleEfficient and professional service. Sold property within a week
John · 16 March 2026
Agent replied · 16 April 2026
Thank you for your kind words! We take pride in providing efficient and professional service to our clients. It's great to hear that we were able to sell your property within a week. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
TrustpilotExtremely happy 1st time buyer
As a first time buyer with very little knowledge of how the processes worked, I couldn't recommend Susanne Mclaughlan from Slater Hogg Mortgages enough. She was incredibly helpful in explaining in simple terms how mortgages, purchasing and the various legal elements all worked. And in the end she helped secure me a great mortgage and worked very quickly to meet deadlines we faced from other parties. Really appreciate the excellent service and I've already encouraged other friends that are looking to buy a house, to get in touch with them!
James · 30 March 2021
★★★★★ 5/5
GoogleThanks to all the team and especially Colin at Slater Hogg and Howison in Bridge of Weir. You were both very professional and kind throughout the process. I especially appreciated your help to ensure the property was looking its best before sale.PositiveResponsiveness, Professionalism, Value
Susan · 26 August 2021
Agent replied · 17 June 2024
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 1/5
TrustpilotAwful from start to finish
Awful from start to finish. Arranged to view a property, arrived and waited but no one showed up. Called the office and was told that someone was off sick and that’s why I’d been stood up. Was asked to wait whilst their branch manager Pam drove up to do the viewing. She arrived and immediately started to explain why I was lucky she was there since she’d hurt her back. She then went on to describe the property as needing decorating and a new kitchen. But joy of joys there’s a brand new flat packed gloss white kitchen in the shed waiting to be fitted she says. I wasn’t allowed to go into the sheds and so took her word for it. They listed the house as having a driveway but the opening is 1.2meters wide and so the property doesn’t have a drive, I can get access as long as my neighbour doesn’t build a gate in her front garden. This is a massive breach of CPRs and would constitute a misdescription case. They have sold me a piece of land that doesn’t belong to me, what the hell do I do now?? When I took ownership I opened the shed to take out my new kitchen only to find that it’s a second hand filthy, and I do mean filthy with other peoples cooking grease and mould, collection of used and broken cabinets and a couple of lengths of worktop. To top it all off it had been left out in the rain at some point and the edges are blown. Bloody useless and has cost me £5k to rectify. I asked them repeatedly for information about the kitchen throughout and they refused to provide it. Richard was rude, patronising and difficult. Pam was no where to be seen. Olga was pleasant to speak to. I would not want to buy from them again, what a horrible place. They also put a mega press on for me to speak to their mortgage advisor who apparently charges £600 which is ridiculous when first mortgage up the road are free to use. This review relates to the Falkirk branch of slater Hogg estate agency
StephanieGgordon · 28 December 2019
★★★★★ 1/5
TrustpilotI just had a call from some kind of…
I just had a call from some kind of Slater Hogg rep today and follow up texts asking me to phone urgently so I could get mortgage advice. I decided I'd give it a try. I'm in Fife and got someone with a London accent who had no idea about my circumstances. It felt like phishing to be honest and it involved really idiotic questions about my renting my property out (I'm literally not and never have intended to) and how many bedrooms I'm looking for (even though I have my offer for my new place accepted as of a week ago). Really bizarre. It was like someone who is cosplaying as a fortune teller trying to get answers from you by widely guessing at circumstances and past. I'd not use this company again tbh.
Calum · 20 November 2024
★★★★★ 5/5
GoogleSwift efficient and friendly service, I would entrust SH&H again in the future with any sale. They did our property justice and have great connections to third party services which ensured cogs are always kept turning.
Joe · 16 April 2025
Agent replied · 22 October 2024
Thank you for your brilliant 5* review and thank you for your kind words Joe. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe received fantastic customer service and guidance from the Bridge of Weir team at Slater Hogg.
Donna and colleagues were extremely responsive, knowledgeable when facilitating the viewing of the property that we subsequently purchased and clear in terms of the process and timelines associated with the purchase of our new house.
I would highly recommend the BoW branch and the professional and supportive nature in which they engage with all customer and enquiries.
The team made the this experience as stress free as possible for us as a family. #FirstClass #BoW
Melony · 12 October 2022
Agent replied · 17 June 2024
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe Recently purchased a house from Donna, from the outset she was just Brilliant. Super responsive, helpful and knowledgeable. Just a pleasure to have dealt with her I would have no issues recommending her to anyone in the area looking to sell or buy.
Nothing was ever a bother for her and if she wasn't available to speak to she would always return the call in a timely fashion.
It made our purchase less stressful knowing that we had Donna to rely on. Off the back of our purchase Donna recommended our local SHH to help with the sale of our own property. We were more than happy to use SHH based on our experience with Donna.
Thank you!! Donna you are a Superstar x
Kirstin · 12 October 2022
Agent replied · 17 June 2024
Thank you for your wonderful 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotSTRESS FREE EXPERIENCE
We recently let our property. Alexsandra Tucker made the whole process stress free and a delight to work with. She was extremely professional, has an engaging personality and paid attention to detail. She was on top of her brief and answered all of our questions at each stage of the process. No hestitation in commending Alexsandra and the team at the West End Branch to new clients.
Mr · 3 May 2022
★★★★★ 5/5
GoogleSlater and Hogg Bridge of Weir were first class from start to finish when dealing with me.
I’d like to mention Jamie Still in particular who helped set up my Mortgage and did a great job.
Highly recommend Slater & Hogg Bridge of Weir!!
Michael · 18 June 2020
Agent replied · 17 June 2024
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna (Customer Relations).
★★★★★ 5/5
GoogleColin, Lena and Jemma have been just fantastic at looking after us through the sale of our property regardless of how many calls I made. They always follow up on conversations and keep you in the loop and made everything easy and straightforward 😊 thanks so much! …
Laura · 12 October 2024
Agent replied · 17 June 2024
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotNightmare
Shawlands branch . They are nightmare . They don’t care extremely unprofessional. Had an appointment with them and after that no email no contact . They are not picking up calls for days . If don’t believe call there office . I have seen there staff chatting all day and laughing but not picking up calls . It’s a complete joke . Extremely frustrating and disappointing. Don’t waist your time with them you better go another property agent .
JAWAD · 9 October 2024
★★★★★ 1/5
TrustpilotThe Branch Manager of the Bridge of Weir Office
The manager of the Bridge of Weir branch (Eilidh Shepherd) is not very professional & urgently requires customer relations retraining. As a legitimate buyer and having recently viewed a property, I advised I may need to return to the property to put across my full financial situation to the seller along with a verbal offer, as I had been invited back by the seller, it was at this point, Ms Eilidh Shepherd threatened to involve the police if I was to return to the 'For Sale' property I had previously viewed just days prior (Under what guise for police involvement, I have absolutely no idea).
I had previously made a 2nd viewing request for that night, which was accepted and 2 time slots sent to me for viewing, and 1 other slot verbalised over the phone, then miraculously, the call came to inform me no future viewings were possible, even although I had been informed that other people were going to view the property that night.
All in all, came across as very sly and stealthy way of attempting to run a sell, especially threatening to involve the police in a sale of a house towards a genuine and eager purchaser.
Not to mention the twice that the phone was put down on me by Ms Shepherd, very unprofessionally and rude.
I will never give them any business in the future and will be advising family and friends to avoid like the plague.
*** COPY SENT TO HEAD OFFICE AS OFFICIAL COMPLAINT ***
Mr · 10 September 2024
★★★★★ 5/5
TrustpilotExcellent communication and attention to detail
The Slater, Hogg & Howieson team at the Cumbernauld branch are excellent. They were super helpful regarding my recent property purchase and I'm very grateful for their good communication and attention to detail. Thank you so much.
Satisfied · 20 January 2026
★★★★★ 1/5
TrustpilotAWFUL experience with SlaterHogg…
AWFUL experience with SlaterHogg Paisley letting agents. Seemed professional and helpful at the outset, but were in fact over-priced, dishonest and frankly useless throughout our first experience of letting a property. My partner moved in with me so let out his house through SlaterHogg, they have been an absolute shambles - did not disclose the real reason the tenants failed referencing (said they failed due to being self employed, not that they had negative credit, which they then denied), washed their hands of any responsibility but took their fees. The tenants defaulted on their rent for three months after the second month, during which time the agents were supposed to make a property inspection, which they never did - if they had they'd have found out that they tenants were illegally running a dog grooming business inside the house. The property was ruined, the tenants disappeared after 5 months, it's taken 6 weeks and much expense to restore the property to a rentable condition, and the agent, having reassured us that the deposit at least would be returned in full, have taken several hundred £s in various fees they did not inform us of beforehand. Their final inspection was incomplete, they still charged their fee for that. They did not even check the address provided by the tenants as their guarantor's address - turned out it was their PREVIOUS address where they had done exactly the same and are being looked for by police for crimes committed there.
Their communication is pitiful, they don't answer emails or phone calls, and they have lied to us throughout. Absolute nightmare of an experience - you expect a professional agency to be of some help during a traumatic experience like this but they have left us hanging at every turn. They were only vaguely helpful for as long as they thought we might continue to use their "services"; as soon as we'd terminated the contract with them so that we could let the property ourselves, they have been of zero help. Really shocking how bad - we were told the regional manager would be in touch weeks ago to discuss but have heard nothing. Will be taking this to the Ombudsman. Wish we'd read some of these other 1 star reviews before contracting them!
Lucy · 28 August 2024
★★★★★ 5/5
GoogleExcellent service throughout the sale of the property and very helpful when ever I contacted them. Would definitely recommend using them if you are selling a property.
Hilary · 12 May 2025
Agent replied · 9 September 2025
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleWonderful care from Colin and the rest of the team in difficult family circumstances. They were all so kind and willing to go the extra mile as well as just very efficient at their jobs. I couldn’t recommend them more. Thank you.
Nicola · 12 October 2024
Agent replied · 17 June 2024
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleDonna and the team are fab! Really made selling my house easy. Would absolutely use again and would recommend to anyone looking to
buy or sell their home. Thanks Again!PositiveResponsiveness, Quality, Professionalism, Value
WillowBee · 18 June 2021
Agent replied · 17 June 2024
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHave used Slater Hogg a few times and they know the local market inside out. I would not hesitate to recommend them to help sell your property.
Elaine · 16 April 2025
Agent replied · 25 August 2024
Thank you for taking the time to leave us your 5* review and recommendation Elaine! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery professional service from the start, and the team in the office were great, arranging multiple viewings and complicated schedules, and kept me informed at all times. I could not have asked for better support in selling my house.
Christine · 12 October 2024
Agent replied · 17 June 2024
Many thanks for your wonderful 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
Trustpilotwe rented property in Rothsay court…
we rented property in Rothsay court skelmolie we were told that the so called land lord would clean the flat and would get aerial fitted pry to us moving in the rental man from slater and hogg neil said it would be done moved in 8th august nothing was done had to pay 250 plus vat for aerial the house had cobwebs coming down if a cleaner had been in ? we did not get the money back we could not change the gass company as suppries the bills were not paid dept letter came from different company police at the door looking for other tenent contact slater and hogg they sent email to gass company that was all no real help from them i had to get help from someone to help we had to stay with gass company as they refuse our to take over i was fed up with no help from them or so called mr rigby owner moved out on jan2024 the owner told mydeposit scotland we broke tenent agreement and had a dog that he had to bring cleaner for carpet realy we have never had a dog plus abbie from slater and hogg never mention it any how they held back 250 pound that honest land lord said he paid to get carpet cleaned we had prove the clown was awarded 65 pound for nothing i would not trust slater and hogg as they are not intrested in tenent getting ripe of with the so called owner they get the tenent checked out but who are checking the owner riping of tenent would never use slater and hogg of greenock
Sandra · 7 May 2024
★★★★★ 5/5
GoogleExcellent service from the teams in Bridge of Weir & Paisley. They were very supportive and always eager to help, would definitely recommend them both.
Arleen · 16 April 2025
Agent replied · 22 October 2024
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation Arleen! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe team in the bridge of weir branch were fantastic from start to finish. Extremely happy with the whole service, very friendly and extremely helpful.
Patrick · 16 April 2025
Agent replied · 22 October 2024
Many thanks for your marvellous 5* review Patrick. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotOh god, avoid avoid!
where to begin, first they lied about things that would be done before moving in, they wernt. they never delt with any repairs at all, two months later still nothing was done so i decided to end the tenancy after having never spent a single night there. one month later and have had not heard a word regarding the return of the deposit. I would strongly advice to avoid them at all costs, every step with has been a nightmare and cost me circa 4 grand with nothing but wasted time to show for it.
Mark · 23 April 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.