Slater Hogg and Howison Bridge Of Weir reviews

★★★★★ 5/5

Google

Eilidh Shepherd and the team at Slater Hogg & Howison were amazing to deal with from start to finish, I would highly recommend them for selling or purchasing a property. It is undoubtably true that moving house is one of the most stressful things that you can do, but I can say that Eilidh and the team went above and beyond to assist us and make the process as smooth as possible. Thank you Eilidh.

Alasdair · 16 March 2026

★★★★★ 5/5

Google

I had an excellent experience selling my house with Slater Hogg & Howison in Bridge of Weir. Colin and Eilidh were professional, supportive, and kept me well informed throughout the entire process. Their communication was outstanding, and the whole sale went smoothly from start to finish. I would highly recommend them to anyone looking to put their house on the market.

Mary · 16 March 2026

★★★★★ 1/5

Trustpilot

Would give 0 Stars if Possible!

Our experience with Slater Hogg and Howison (Candleriggs branch) over our 2.5 years of tenancy has been disappointing at best and appalling at worst. The first major incident we had; we woke up on a Saturday morning to no electricity and a tripped circuit. To give credit where due, the property manager got someone out to switch off the water and prevent any further damage to the property. However, when we queried about an electrician coming round, we were informed this did not constitute an emergency and would therefore be without electricity until Monday at the earliest. This caused major disruption to our lives. The dismissive nature of the property manager left a sour taste. I understand no one wants to deal with a major incident on a half-day Saturday, however essentially telling us 'good luck, get back in touch on Monday' was an unsatisfactory stance to take when tenants are asking for support. Following this incident, we appeared to be blamed for damage to the below property (caused by the leak) - despite the property owner above taking accountability for the incident. Due to this, multiple rounds of workmen were arranged to the property. To accommodate this, I missed classes at university/ my partner missed work. On many occasions, no one showed up - asking for an update on the tradesmen from SHH resulted in being informed to call the company directly. I would phone the company and no one would then show up. There was no accountability - both companies would point fingers at each other. On one occasion, I was informed a tradesman would be out by SHH and the company advised no one was arranged to come out! When a workman did come out, he was unaware of the leak from upstairs! I understand SHH don't care about the inconvenience they caused; however this greatly affected our lives and caused a great deal of frustration and stress. We received an alarming email from SHH, stating we were in arrears and owed money- with the threat of bailiffs. This was news to us as we had paid rent on time each month. We tried phoning, emailing; everything to get in touch and get the situation resolved, but no one seemed able to help. We eventually spoke with an agent who advised we were not in arrears and the system was incorrect due to an error made by an agent. This situation caused much stress and sleepless nights, and to not even get an apology for the error at the end of the process was unsatisfactory. At this point, we had lost all faith in Slater and Hogg and the competency of this agency. The trend of poor communication continued throughout our tenancy. We were informed of a flat inspection however, by the afternoon no one had arrived. We phoned SHH and was provided a number to do the run about again. I phoned the agent who advised no inspection was due. Why were we informed otherwise by SHH? On another occasion there was a fire alarm inspection which we were not informed of - I was only in the property due to sheer chance. Had we been out, we would have been charged.The constant lack of correct communication from SHH began to feel like an unfunny joke. Once our notice was handed in, the communication with SHH did not improve. Upon requesting to attend the check-out inspection, we were informed the clerk would contact us to inform of the viewing time. This did not occur, and therefore we were unable to attend the check-out inspection. Upon raising our concerns to Slater and Hogg, we were dismissed by the property manager/branch manager. We eventually raised a complaint to Countrywide; they do not have evidence the clerk contacted us. SHH have dismissed our concerns. During this time, Slater and Hogg had no difficulty charging us an extortionate cleaning fee. We believe the costs were exaggerated to keep as much of the deposit as possible. SHH requested an additional £10 for no apparent reason; another indication of their incompetence. Our time letting has been nothing short of horrific. From incompetent staff and questionable following of the code of practice, I would avoid letting from this agency at all costs.

OreoKuki · 17 June 2026

★★★★★ 1/5

Trustpilot

A simply awful experience with SHH as a…

A simply awful experience with SHH as a landlord.Their communication when it occasionally happened was awful and their organisation shocking. Staff don’t seem to care and communications were so poor it was almost unintelligible .As examples they failed to pass on rent due and had to be constantly pushed to address the damage that occurred to the property. There was at best misleading information and at worst untrue information. I would never do business with them and advise others to avoid at all costs. I have rented my property through others and it was in different league.

Ken · 20 May 2026

★★★★★ 1/5

Trustpilot

If I could give it no stars I would

If I could give it no stars I would, trusted them with my property to rent. Continually asked them to do inspections on property but only one Inspection was completed over 2 years , asked again to be completed the next year but never completed. When tenants moved out and got exit report was told that it was one of the worst the person completing the report had seen. There was nearly £3000 of damage to the house and a garden full of German shepherd faces, which my neighbour told me the was where the dog did the toilet as it was never walked. It was then I found out my one bedroom house was not just for the couple but their baby , one of the adults brother and his dog and a cat. If the visits were completed as requested all of this would have been picked up. All I received back was the £700 deposit to repair house to be re rented. Another thing is that no exit meter readings were taken between renters resulting in me be sent bills for tenants who had not paid their bills I took my own readings and paid what I owed and advised provider to sender the remaining bills to slater Hogg and howison to pay as the hadn't been taking meter readings. I asked to be transferred to countrywide but was told by the manager that this couldn't happen until bills to OVO were sorted so I had to continue dealing with a company who I had no faith in and at that point I decided to sell the property as all the issues were having an effect on my health. I had asked on several occasions for the complaint department details to lodge a complaint but no one could help me with this

Sandra · 14 April 2026

★★★★★ 5/5

Google

We've had a fantastic experience with Slater Hogg Bridge of Weir Branch throughout the sale of our property, the purchase of our new home, and arranging our mortgage, all under one roof, which made everything so much easier! Particular thanks to Lena, Eilidh, Gillian and Colin for their support, they've been brilliant from start to finish. Communication has been clear and regular, and nothing has ever felt like too much trouble. Even though we haven’t moved in yet, the whole process has been seamless so far, and they all genuinely seem excited for us, which makes the experience even more personal and enjoyable. Highly recommend, thank you again for everything guys!

Laura · 16 June 2025

★★★★★ 1/5

Trustpilot

Slater Hogg - Hamilton branch

Selling our home. Our initial visit with the Lister went well and the photographs were okay. It very much went downhill from there. We had agreed the house would go on the market on Boxing Day, feeling happy on the advise that this is the busiest day of the year. It was then radio silence, the lister would not return calls or messages. The house did not go on the market Boxing Day as promised for a reason unknown. They did put it on the following day but there was no preparation marketing work done, also disappointing. In the period of 12 weeks our house was on the market, we only got 2 viewers. During which time they offered to do a relaunch to drive up interest, which consisted of a new video posted to their social medias. However they do not have a social media manager or a following on any of their platforms so this was another waste of time. After raising concerns to the manager about this, we were told that, Slater Hogg doesn't rely on using social media to sell their houses as they have been around for 50 years, therefore don't need it. This begged the questions, why did they bother with the so called relaunch and why cant they find any viewers. They did not communicate well at all overall and seemed very passive in their approach to selling. I think they need to improve their customer relations and employ a social media manager. We ended the contract having to pay full marketing fees, feeling very disappointed in the service we received and paid for. Would not recommend.

Julie · 23 March 2026

★★★★★ 5/5

Google

Myself & my wife couldn’t recommend slater Hogg in bridge of weir more highly. From start to finish Gillian was fantastic with helping us through the mortgage process! She made everything so straightforward & simple for us and nothing was ever an issue for her! Would definitely recommend Gillian for anyone!

Lewis · 26 October 2025

★★★★★ 5/5

Google

Colin Hamilton was extremely professional and made the experience very positive. Colin and the team kept me well informed and achieved a positive result in a matter of weeks. I would thoroughly recommend Slater Hogg to anyone looking for a reasonably stress free house sale. Alison Scott

Jim · 26 October 2025

★★★★★ 5/5

Google

Colin, Eilidh and the team made our house sale experience very easy. They were professional, pleasant and helpful. The whole process was smooth running and with a sale within a week we were delighted!

Kay · 24 November 2025

★★★★★ 5/5

Google

I recently purchased two investment properties from Slater Hogg. I was shown the properties by the branch manager Eilidh. I was struck by her knowledge of the area, schooling, amenities etc as well as being fully armed with all the particulars of the property. She was able to answer all my queries. I subsequently offered, Eilidh is clearly experienced. She had me paying a little more than I wanted but I guess she is working for the seller and not me. A professional, knowledgable company who clearly get results for clients.

Drew · 19 March 2024

★★★★★ 5/5

Google

Many thanks to Eilidh and all the team at Slater Hogg, Bridge of Weir. An excellent service for the selling of our property and we were kept up to date at all times. Very professional and approachable.

Rachel · 26 September 2025

★★★★★ 1/5

Trustpilot

Ten years of overcharging and appalling service

I was a landlord for ten years and dealt with Slater Hogg throughout that period. My experience was consistently appalling. I felt overcharged at every opportunity and never believed they were acting in my interests as their client. Quite the opposite, it often felt as though they were working against me. I repeatedly received information that proved to be incorrect or misleading, which caused unnecessary frustration and completely destroyed my trust in the company. Based on my experience, I would not recommend Slater Hogg to any landlord.

Chris · 24 July 2026

★★★★★ 5/5

Trustpilot

Big thank you to Erin McPhee (Hamilton…

Big thank you to Erin McPhee (Slater Hogg Hamilton Letting) for giving my OVO problem to someone in the team to deal with it, after OVO ignored my email. Received my final bill yesterday. Thank you again. - Rhona Hall

Mrs · 28 May 2026

★★★★★ 5/5

Google

We chose Slater Hogg and Howison to sell our beloved family home in Bridge of Weir. From the first meeting with Colin we were very impressed and our confidence in him proved to be well placed. Colin is very professional and has an extensive local knowledge of the property market. Lena and Jemma in the office kept us fully informed all the way through and nothing was too much trouble. I would highly recommend Colin and all the team at Slater Hogg and Howison in Bridge of Weir.

Gael · 20 November 2023

★★★★★ 5/5

Google

I wish to take time to thank all the staff at the Slater Hogg & Howison Bridge of Weir branch for making the sale of my Mums house so simple, easy, straightforward & hassle free. From my first meeting with Colin then dealing with Lena & Jemma at the office through to completion of sale everyone provided outstanding levels of service & even did all the house viewings for me. Thank you Colin, Lena & Jemma.

Gordon · 20 November 2023

★★★★★ 5/5

Google

Recently sold my house thanks to the professional assistance and support from the Slater Hogg team at Bridge of Weir office. In particular Lena and Eilidh kept in regular contact with me throughout the selling process keeping me fully …

Alan · 16 April 2025

★★★★★ 5/5

Trustpilot

We recently got our Mortgage accepted…

We recently got our Mortgage accepted with Slater Hogg and I'll tell you it certainly wasn't an easy process for Nicola. Having had an offer accepted with another company before and it fell through. from day one she was sure she could get us a mortgage and she did just that. In a very short space of time. We were first time buyers with a bad credit history and a load of paperwork but she didn't shy from that she smashed it for us. 5 Stars for her from us.

Natalie · 23 April 2026

★★★★★ 5/5

Trustpilot

I recently moved out

Five star for rating for Slater and Hogg Hamilton, the staff were incredibly supportive Kirstie, Natalie and most especially Nikki Kaur they were always at my beck and call, professional,Polite and efficient throughout my time with them as a tenant.

Samuel · 12 February 2026

★★★★★ 1/5

Trustpilot

I tried to contact Slater Hogg &…

I tried to contact Slater Hogg & Howison Greenock branch regarding raw sewage coming from their property in Dalry,Ayrshire.At first I was told they would get their so called maintenance team out but nobody appeared.After a week I emailed them and just got ignored.The agents name was Niall Mckenzie.I waited another couple of days for a response but nothing.Now Environmental Health have been contacted and have been to the address so let's see slater hogg Greenock ignore them.Very unprofessional and ignorant.

David · 25 March 2026

★★★★★ 5/5

Google

This review doesn't do justice to the quality of service provided by Slater Hogg Bridge of Weir (namely Donna and Colin). We had many difficulties looking for a property since the start of 2021 but Donna and Colin were always there to help. Donna was always there to provide market insight on the properties we were looking to put offers on. She was always available for a call/chat/advice and always more than happy to help even when the properties were not being sold by Slater Hogg. Thanks to Donna's help and advice we have managed to find a new home. Based on my experience with Donna, there was no way we were going to use any other estate agent to sell our house. Slater Hogg are now in the process of putting our house on the market! I have full faith in them in making this a smooth process.PositiveResponsiveness, Quality, Professionalism, Value

Bhurkat · 26 August 2022

★★★★★ 1/5

Trustpilot

One of the worst letting agents

One of the worst letting agents I’ve ever dealt with. We had a really awful experience trying to get our deposit back and were charged additional late fees that were never properly communicated to us. The whole process has been stressful and poorly handled from start to finish. We are now seeking representation to challenge the charges and recover our deposit. I would strongly advise others to avoid renting through this firm.

Indra · 21 May 2026

★★★★★ 5/5

Google

I’m glad I chose Slater Hogg in Bridge of Weir to sell my property, which has been a very pleasant experience. Both Colin and Donna are extremely helpful since Day 1. Special thanks to Colin, who is always responsive in answering my enquiries, gives me good advice where needed, and keeps me fully posted on the progress. Knowing that I’m located overseas, Colin goes the extra miles in coordinating things for me - from conducting the home report, to coordinating repair work with the contractor, and taking the meter readings, which made my life much easier. Slater Hogg would definitely be my go-to agent in future and I’d recommend them without reservation.PositiveResponsiveness, Quality, Professionalism, Value

Sarah · 18 June 2022

★★★★★ 5/5

Google

Colin and the team in Bridge of Weir delivered on everything they said they would. Highly professional agency that made the whole process of selling our house a very pleasant experience indeed.

Rebecca · 16 April 2025