Every review we hold for the Brentwood office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHelen is as good as they come. Friendly, honest and incredibly supportive throughout the entire process, and even while we were still searching for a property. She was always available when we needed advice and went above and beyond what would normally be expected, helping us far outside the core buying process. Her experience is clear, and she operates with real integrity and strong values. We felt completely supported from the first time we met. I would very much recommend her as an agent!
Thank you Helen
Tansy · 15 March 2026
Agent replied · 15 April 2026
Hi Tansy,
Thank you so much for your kind words about Helen, we are very pleased you enjoyed working with her and we hope to work together again soon!
Best wishes,
F&C Mid & South Essex
★★★★★ 5/5
GoogleKim Mulhare was the agent at Fine & Country who sold us our home, and she was absolutely exceptional. From the outset, we knew that we were in the safest of hands; she was knowledgeable, measured, calm and extremely personable. The purchase was unusual in various respects, and Kim handled every aspect of it skilfully and with incredible attention to detail and discretion. She went above and beyond at every stage, assisting her client directly in progressing the transaction, and was a consummate professional throughout. Kim is an enormous asset to Fine & Country, and I cannot recommend her highly enough to anybody considering selling their home.
Lauren · 13 September 2026
★★★★★ 5/5
GoogleFrom the very first day we met Helen, she knew exactly what we wanted and what house to show us.
Helen was there for us right from the start, when things took a bit of a wrong turn, Helen was there for us, we knew she would get the job finished in a very professional way.
Thankyou very much Helen for all you done for us, we very much appreciated everything.
Gary & Jane Connolly
Brook House
Jane · 22 September 2026
★★★★★ 5/5
GoogleWhat can we say…… other than Kim Mulhare at Fine & Country has been exemplary in dealing with our sale from start to finish, we have moved many times in the past but have never had the help & input that we received from Kim, when things were difficult with the chain, Kim took a hold of the whole situation putting in so much time & effort & her knowledge of the process to pull things together & we truly feel that without her, everything would’ve crumbled, we have already & will continue to recommend her to our family & friends & when the time comes to move on again for us there is only one agent we will call upon, thank you, thank you Kim from the bottom of our hearts 🥰
Cheryl · 29 July 2026
★★★★★ 5/5
GoogleAfter dealing with numerous agents over a few years to sell a very unique property, I eventually had the pleasure of dealing with Helen Lees at Fine & Country. The service from start to finish was outstanding and Helen’s hard work and expertise in getting the right people through the door and offers in/agreed is second to none. I also had numerous updates during the process, even when Helen was out of the office, which didn’t happen with previous agents. Highly recommended and I will definitely use Fine & Country in the future. Thanks for you help!
Joe · 20 September 2025
Agent replied · 15 April 2026
Thank you Joe for your kind words which are much appreciated. Helen and the team here all look forward to working with you again in the future.
★★★★★ 5/5
GoogleI have no hesitation in recommending Fine & Country to sell your property. Make sure you deal with Helen Lees who is amazing. She isn’t your standard Estate Agent - she goes above and beyond her duties . Plus she’s a very nice person and acts with professionalism and integrity and kept us in the loop and calm throughout the process. Thank you Helen - I know we wasn’t the easiest of clients.
Karen · 29 September 2025
Agent replied · 15 April 2026
Thank you Karen and Grant for your lovely review. It was an absolute pleasure to work with you. Helen.
★★★★★ 1/5
GoogleI had a disappointing experience with this estate agent. While the initial promises were very reassuring, the reality didn’t match up. There was a clear pattern of over-promising and under-delivering.
I would not recommend this agency.
Mario · 27 July 2026
Agent replied · 28 July 2026
Its a shame you were disappointed Mario especially after you had expressed similar concerns to us in respect to your previous agent when we were instructed. We wish you success with the sale and hope the next agent meets with your expectations.
★★★★★ 5/5
GoogleExcellent service from Fine & Country, especially Kim who handled our sale. She was incredibly helpful, professional, and supportive right through to the very end. We really appreciated her dedication and would highly recommend her to anyone looking to sell their property.
Deji · 15 March 2026
Agent replied · 15 April 2026
Hi Deji,
Thank you so much for your kind review, Kim really enjoyed working with you and we wish you all the best for the future!
Kind regards,
F&C
★★★★★ 5/5
GoogleAfter struggling with a local agent, we decided to give F&C a try. The moment Helen showed up, we knew we had a true professional on our side. Not only did she sell our house, but she also negotiated a great deal on the property we were buying.
Thank you Helen and all the team at F&C
Allan · 20 September 2025
Agent replied · 15 April 2026
Thank you Allan.
★★★★★ 5/5
GoogleWe recently bought a house through Fine & Country and the whole team were superb. We had a long and drawn out purchase and the whole team lead by Ed Casson were superb. We would 100% recommend them to anyone looking to sell their property!
James · 15 November 2025
Agent replied · 15 April 2026
Hi James,
Thank you for your kind review! We wish you lots of happiness in your new home.
Ed & team
★★★★★ 5/5
GoogleBought a Mercedes Benz C63 and from these guys going on 4 weeks ago now and couldn’t have asked for a better service from the moment we got there to driving the car away the guys were brilliant .
They dealt with everything professionally and we trusted them with the whole process compared to some other private dealers we dealt with before these guys . Would 1000% go back and buy another vehicle from these guys !
Sarah · 15 March 2026
Agent replied · 15 April 2026
Hi Sarah,
Thank you for getting in touch! I think you may have left a review for the wrong company as we are an estate agents.
Best wishes,
F&C
★★★★★ 5/5
GoogleWe couldn’t have asked for more from our agent Ed at Fine & Country. He really took time to let us explore the property and the grounds, and offered really useful and insightful advice. Any additional viewings we required were always arranged with ease, all queries were answered swiftly. Ed was so helpful too when it came to negotiations and securing our forever home. We wake up every morning so happy and grateful to be in our new home. First class customer service from Ed and the team - thank you!
Robyn · 3 October 2026
★★★★★ 5/5
GoogleHelen and Ed, provided a superb buyers experience for me. Helen was always there to help and support the buying process. She made an excellent liaison with my sellers and ensured that I was kept in the loop at all times.
Bhavesh · 15 November 2025
Agent replied · 15 April 2026
Hi Bhavesh,
Thank you so much for your lovely review, we wish you all the best for the future!
Best wishes,
Helen, Ed & team
★★★★★ 5/5
GoogleWe approached Fine & Country this summer with a very specific search area for our new home. They went above and beyond to find us the right house and found us a perfect property that we purchased ‘off market’.
They were quick to get back with any questions and very diplomatic. The service was personal and professional.
Kim from Fine & Country was helpful and accommodating. She facilitated communication between us and the seller. She ensured that we always knew what stage everyone was at with the process.
I would definitely look to them next time we are considering a move. Highly recommended.
Andy · 15 January 2026
Agent replied · 15 April 2026
Thank you for your kind review, Andy & Kim! We are so pleased you were happy with the service.
Best wishes,
Kim & Team
★★★★★ 5/5
GoogleExceptional service from start to finish. Ed Casson was particularly helpful, providing a highly personalised and attentive experience throughout. I would highly recommend this firm - they are my trusted choice for all property needs.
Danielle · 15 November 2025
Agent replied · 15 April 2026
Hi Danielle,
We are so happy to hear you were pleased with the service! Thank you for your kind review.
Ed & team
★★★★★ 5/5
GoogleHelen Ed and team
I am writing to express my heartfelt gratitude for all your support and professionalism in helping me sell my house, particularly during such a difficult period following the passing of my husband. The past months have been incredibly challenging, and your sensitivity, understanding, and expertise have made a world of difference.
From the very first meeting, you demonstrated genuine compassion and guide me through every step of the process with patience and reassurance. Your attention to detail, clear communication, and a willingness to answer all my questions helped to ease my worries and give me confidence in the decisions we made together.
I truly appreciate the extra care you took in managing viewings and negotiations, always respecting my wishes and ensuring that the process was as smooth and stress-free as possible. Thanks for your hard work and dedication, the sale was completed effectively, allowing me the space and support I needed on my family and being able to move forward.
Thank you once again for your kindness and professionalism. I could not have asked for a better team to help me the this difficult time. I will always be grateful for your support.
With sincere thanks,
Deborah Murray
Deborah · 29 November 2025
Agent replied · 15 April 2026
Hi Deborah,
Thank you for your kind words, we appreciate how difficult a time this was for you and we thank you so much for putting your trust in us. Best of luck for the future!
Best wishes,
Ed & Team
★★★★★ 5/5
GoogleKim is assiduous, patient and very perceptive in finding the right buyer, keeping suitable potential buyers interested and screening out others. A pleasure to work with. We unhesitatingly recommend her.
Charles · 30 July 2026
★★★★★ 5/5
GoogleWe have had a terrific experience working with Simon and his team on a complex transaction. At every stage, they have been pragmatic, efficient and clear in their communication. Would not hesitate to recommend or to work with them again in future.
Nick · 15 July 2025
Agent replied · 15 April 2026
Thank you Nick for your kind words. It's great that we get a review such as this from you as a buyer. We hope that you will enjoy your new home and look forward to assisting you with the completion in a few weeks. Best wishes.
★★★★★ 5/5
GoogleFine and Country sold my father's house near Chelmsford and at every stage were timely, supportive and professional. They delivered the sale in a difficult market and when delays set in used their expertise to reach a satisfactory outcome.
Louise · 2 September 2026
Agent replied · 5 September 2026
Thank you Louise for the kind review. It was a pleasure to provide services to you and we are glad we achieved a satisfactory outcome for you. Thank you.
★★★★★ 5/5
GoogleEd and the team at Fine and County made our viewing and purchase experience a pleasure and completely hassle free. They kept a close eye on proceedings to ensure the process ran smoothly. We love our new home, and can’t thank them enough.
Christian · 8 April 2026
★★★★★ 5/5
Google⭐️⭐️⭐️⭐️⭐️
Absolutely outstanding. Fine & Country have been nothing short of exceptional from beginning to end. The whole process was seamless from the first viewing right through to the sale, everything was handled with absolute professionalism and genuine care. I was kept fully updated at every stage and their friendly approachable manner made the entire experience stress free. Ed in particular has been outstanding, always available even during his own breaks and showing a level of commitment and dedication that goes above and beyond. If you are looking for an estate agent that truly delivers on every promise Fine & Country are the ones to trust. Without a doubt the best experience I have ever had with an agent.
Beth · 29 August 2025
Agent replied · 15 April 2026
Thank you Beth for your kind words. It was a pleasure to work with you.
★★★★★ 5/5
GoogleWe sold our house through Fine & Country. From the moment Ed Carson visited us we knew we could trust him, & Fine & Country with our sale. From that first initial visit, right up to completion, Ed and his staff were accessible, helpful & supportive. The whole process, although stressful at times, was made easier because of Ed and his team. We would definitely recommend Fine & Country to our family and friends.
Louise · 20 September 2025
Agent replied · 15 April 2026
Thank you Louise for these kind words. It was a pleasure for us to work with you.
★★★★★ 5/5
GoogleSimon, Ed and Ben were a fantastic support throughout our entire sale. Always professional and courteous, the team were a joy to work with. Having had a sale fall through with another Agency, we were nervous selling our house again but the team were reassuring and diligent in their approach to finding us the right buyers. Once sold, Jinny, their in-house sales progressor was working behind the scenes to ensure a smooth and stress-free conveyance. We would highly recommend Fine & Country.
Emma · 2 October 2022
Agent replied · 11 May 2026
Many thanks Emma for your kind words about our service and team. Buying and selling is always a stressful time and we are pleased we got you a great buyer which proceeded without hitch. We all wish you and your family the best for the future. Best wishes.
★★★★★ 5/5
GoogleMy husband and I bought a property through Fine and Country in May 2023. Simon was fantastic throughout, very straightforward to deal with, excellent communication and always seemed to be available to help push the process through. We were also given access to their solicitor Jinny whose help was also invaluable in navigating through the finer details between all sides solicitors. Overall would highly recommend working with them.
Laura · 2 October 2023
Agent replied · 8 May 2026
Thank you for your kind words - it was a pleasure to deal with you both and we hope you and the family are very happy in your new home.
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