5/5
GoogleFantastic staff and good customer service by all the staff. What a place to do business. Big shout to all the staff.
Trusted Agent profile · Brentwood
Cinch Self Storage Brentwood reviews
★★★★★
1,893 reviews across 2 platforms
Unit C Hubert Road, Hubert Road, Brentwood, CM14 4JE
Part of Cinch Self Storage, see every office.
Cinch Self Storage's office in Brentwood, at Unit C Hubert Road, is rated 4.9 out of 5 across 1,893 reviews on two platforms, including 250 Google reviews rated 4.9.
Reviews
Every review we hold for the Brentwood office, from every platform, shown as written. First names only.
Google5/5
TrustpilotGreat service super helpful staff
Great service super helpful staff. Had to move to a smaller unit made super easy and effortless due the the staff at cinch and when we originally needed a unit it was all done and organised perfectly thanks to you guys especially drew .
Agent replied · 10 June 2024
Hi Laura,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
TrustpilotAbsolutely amazing
Absolutely amazing especially jaymee who's been an absolute star. All the staff I've delt with have been very understanding and have bent over backwards when things don't go according to plan. Thanks guys
Agent replied · 10 June 2024
Hi there,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
GoogleReally easy and helpful staff!
5/5
TrustpilotLetchworth facility - lovely staff
Easy to set-up and move in and out. Every single person I spoke with or helped me, was so lovely and exceptionally helpful. Really, it has all you could ask for from a storage facility!
Agent replied · 10 June 2024
Hi Victoria,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
TrustpilotChris
Jason, Aaron and James are real credit to this company. This team is great in all aspects, from their friendliness to their professionalism. From the first contact with Jason back in August 2021, he has always been very helpful and I feel I made the right choice by picking this company for my belongings. Thanks guys !
Agent replied · 10 June 2024
Thank you Christophe for an amazing 5* review. I'm so please we get to help keep your belongings secure and safe with us. Always happy to help :)
5/5
TrustpilotLetchworth unit - Thanks Becky!
I am using the branch in Letchworth. The woman in the office Lauren and Becky are just lovely. Becky set up my account, showed me the unit. I didn't like it so she took me to another and did the set up all over again. She was so help, funny and just nice to deal with
Agent replied · 10 June 2024
Thank you very much for your lovely review, we are always happy to help.
5/5
TrustpilotExcellent Service
From the start we were given helpful advice with the staff being polite with nothing being too much trouble the whole area / units were clean and tidy I would definitely recommend the team at Bicester
Agent replied · 10 June 2024
Hi Bernie,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
GoogleContinuous 10/10 service from Andriana always giving exceptional service. Accessible location easy to get to and very clean facility . If you require extra storage for business use they have storage and offices to rent with very affordable prices. Highly recommend
Agent replied · 11 June 2024
Hi there, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon. Sincerely, - The Cinch Self-Storage Team
5/5
TrustpilotOffsite Storage - Cinch Storage Leighton Buzzard
We have been using Cinch Storage Leighton Buzzard for over 12 months, We have always found the staff very friendly and helpful. Access at any hour convenient to me. Assisted when I needed a larger locker. Would highly recommend Cinch Storage Leighton Buzzard for secure off site storage.
Agent replied · 10 June 2024
Hi Sydney, Thank you for a great review of our facility and the team! We really appreciate your business and please don't hesitate to let us know if you need anything in the future!Sincerely, - The Cinch Self Storage Team
5/5
Google5 Star experience with unbeatable customer service. I cannot say enough amazing things about Cinch in Brentwood. I was greeted with such a warmth and professionalism that I knew I was in the right place. … More
5/5
TrustpilotAwesome place!
The Ladies that work here are absolutely brilliant. (Gosia and Nijole) They are always so helpful and friendly. Its also a very tidy and clean place so it always a pleasure to be here. Keep up the good work ;)
Agent replied · 10 June 2024
Hi Pete,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
TrustpilotCinch storage have been a life saver…
Cinch storage have been a life saver and the service and staff are excellent. The units are great, really clean and easy to access.It was a very easy process from start to finish, which was so helpful due to the fact moving can be so stressful.I will definitely recommend you 💯
5/5
TrustpilotTrustworthy, reliable and super helpful team at Cinch Bicester
Trustworthy, reliable and super helpful team at Cinch Bicester. We've been using Cinch Storage Bicester since 2020, and the service from the team has been excellent, particularly from James and Nigel. Always friendly and very accommodating. The unit is secure, clean and well lit. Would recommend.
Agent replied · 10 June 2024
Hi Nisha, Thank you so much for your amazing feedback regarding our Bicester team and store! We hope to see you again soon!Sincerely, - The Cinch Self Storage Team
5/5
TrustpilotLeighton Buzzard branch
Would recommend for anyone to use.Staff very helpful, courteous and approachable. Listen to what I wanted to store and advised me on the best size unit to rent.Jonathan
Agent replied · 24 August 2024
We're thrilled you had a great experience! Thanks for supporting local businesses and taking the time to leave a review.
5/5
TrustpilotFantastic service
We moved our stuff in today, it was a great and easy process. Frazer on the front desk was very helpful and friendly. Our storage locker has plenty of size and the price is really good with their current sale they have on. I would definitely recommend to anyone looking for a storage locker.
5/5
TrustpilotEd was extremely professional and…
Ed was extremely professional and helpful in helping to decide which would be the best storage option. Facilities are clean, bright and secure. I was very happy with the service.
Agent replied · 10 June 2024
Thank you for your positive review and for trusting us with your storage needs! Your satisfaction is important to us, and we're pleased to have delivered on our promise of convenience and quality service. We look forward to serving you again in the future.
5/5
TrustpilotEverything was fantastic thanks a good…
Everything was fantastic thanks a good price too!
Agent replied · 10 June 2024
Thank you Tara for your 5* Review. All the best with everything going forward and we are always here to help if you need us at any point in the future.
4/5
TrustpilotVery helpfull staff
Very helpfull staff. Cant say any bad word.... but for sure the trolleys should be bigger as the current one not usefull. In my opinion platform truck will be very helfull
Agent replied · 10 June 2024
Thank you for sharing your wonderful experience with us on Trustpilot. We're grateful for your support and for taking the time to leave such a fantastic review.
5/5
TrustpilotCINCH - Letchworth
We used the Letchworth branch of Cinch - what great service and super helpful, friendly staff they have. We got a good value deal to start and the rents were very reasonable after that too. Facilities are clean, easy to access and well maintained. Some rivals could learn a bit from the customer service this company provides - high recommend them.
Agent replied · 10 June 2024
Hi Heidi,Thank you so much for the 5* review. We take real pride in providing a helpful and convenient service , so we are delighted with your feedback.Best Wishes,Cinch Storage
5/5
TrustpilotWe have just moved into a cinch self…
We have just moved into a cinch self storage unit in Chippenham after a lot of recommendation to come here & we can definitely say it was the best option for us. Both members of staff Paul & Andrew have been a great help moving us in quickly yet efficiently, and have been nothing but polite.
5/5
TrustpilotSouthend Cinch
Popped down to the Southend branch to inquire about storage, met by Mark, really helpful chap, very knowledgeable. On the strength of that I will be using Cinch now for my storage.
Agent replied · 10 June 2024
Hi Darren,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
TrustpilotCould not fault them
Could not fault them. Everyone that we come in contact with were always polite and helpful, never felt pressured. I was due a refund as we left earlier than anticipated, to my surprise the money was back into my bank account within days.I would definitely recommend them.
Agent replied · 10 June 2024
Thank you for a wonderful review! We really appreciate your business and hope to see you again soon! Sincerely, - The Cinch Self Storage Team
5/5
TrustpilotWe rented a unit for a few months while…
We rented a unit for a few months while we had an extension and renovation work done to our house. Cinch made it a nice and easy process, explaining it all really well. It's a safe and easily accessible facility. When it came to ending the rental everything was handled simply and quickly. Would highly recommend.
Agent replied · 10 June 2024
Hi Stephen, thank you for your lovely 5* review.We're glad to make things as simple as possible.Best wishes,Cinch Letchworth
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