Trusted Agent profile · Brentwood

Beresfords Shenfield reviews in Brentwood

4.8

★★★★★ Excellent

809 reviews across 2 platforms

226 Hutton Road, Shenfield, Brentwood, CM15 8PA, CM15 8PA

Beresfords's office in Brentwood, at 226 Hutton Road, is rated 4.8 out of 5 across 809 reviews on two platforms, including 148 Google reviews rated 4.8.

Google logo

4.8 / 5

148

Reviews on Google

This office

Trustpilot logo

661

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Brentwood office, from every platform, shown as written. First names only.

5/5

Google

Rating only, no written review.

Katrina · 24 October 2023

Agent replied · 23 October 2024

Hi Katrina, Many thanks for the 5 star award for the team at our Shenfield office. They all really work hard to provide the best possible customer care and will be pleased to know you were impressed with the help they gave you. We look forward to assisting you again in the future. Alison Horsley, Customer Service Manager

5/5

Trustpilot

Friendly staff and are able to advise

Rating only, no written review.

Sarah · 27 September 2023

Agent replied · 27 October 2024

Hi Sarah,I just wanted to thank you personally for taking the time to leave your review. We are all very grateful for your 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Melissa was really helpful

Rating only, no written review.

Davita · 7 September 2023

Agent replied · 27 October 2024

Hi Davita,This is just a response to your recent review to say that I was pleased to read your comments regarding Melissa and to say a big thank you for your 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Everything went smoothly and on time

Rating only, no written review.

Cliff · 29 July 2023

Agent replied · 27 October 2024

Hi CliffThanks for taking time out to provide us with your feedback. I am pleased that everything ran smoothly for you. We are all grateful for your 5-star rating.Steven Bond - Managing DirectorResidential Lettings

5/5

Trustpilot

Great service.

Rating only, no written review.

Sam · 15 July 2023

Agent replied · 27 October 2024

Hi SamMany thanks for providing your feedback. I am pleased that you were impressed with the service provided by our lettings team.Steven Bond - Managing DirectorResidential Lettings

5/5

Trustpilot

Simply good efficient service

Rating only, no written review.

David · 30 June 2023

Agent replied · 27 October 2024

Hi David,Thank you for taking the time to leave your review. We are all very grateful for your kind words and 5-star rating.Steven Bond Managing Director - Residential Lettings

4/5

Trustpilot

Good experience overall

Rating only, no written review.

Sean · 11 June 2023

Agent replied · 27 October 2024

Hi Sean,Thank you for the 4 star award for our team. I am pleased you were impressed with the service received and thank you for sharing your experience. We look forward to assisting you again in the future.Alison Horsley, Customer Service Manager

5/5

Trustpilot

ver helpful staff

Rating only, no written review.

Gary · 2 April 2023

Agent replied · 27 October 2024

Hi Gary,I was pleased to read that you have been happy with the service you have received from our staff at Beresfords and we thank you for your 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Google

Rating only, no written review.

Attricia · 24 October 2022

Agent replied · 23 October 2024

Hi Attricia, Many thanks for the 5 star review for the team at our Shenfield office. I am pleased you were impressed with the level of service extended to you and thank you for sharing your experience. Alison Horsley, Customer Service Manager.

5/5

Trustpilot

Staff was really helpful and kind

Rating only, no written review.

Muhammad · 16 July 2022

Agent replied · 27 October 2024

Hi MuhammadI just wanted to reply to you personally to thank you for taking time out to post your recent review. Pleased to read that you found our staff helpful throughout the moving process and we are really grateful for your 5-star rating.Steven Bond - Managing DirectorResidential Lettings

1/5

Trustpilot

Not helpful throughout the process.

Rating only, no written review.

Reuben · 16 June 2022

Agent replied · 27 October 2024

Hi Reuben,Having seen your recent 1 star review, I am naturally concerned and disappointed with the comments made within. Following an appraisal of your file and subsequent conversations with the individuals concerned, I understand you have now completed on your purchase. Although I understand the process was a little slow, unfortunately, transactions are generally taking longer in the current climate. There are often issues which may arise, but there is a legal process which needs to take place before exchange can happen and this is often out of our control.I appreciate it must have been very frustrating for you to find, upon completion, the seller had only left one set of keys at the property. We have been advised another set will be dropped into the office but again this is beyond our control and I apologise for any inconvenience caused as a result.I wish you many happy years in your new home and hope that we can be of assistance in the future.Alison Horsley, Customer Services Manager

5/5

Trustpilot

Great service through out

Rating only, no written review.

Dave · 12 June 2022

Agent replied · 27 October 2024

Hi DaveI just wanted to thank you for posting your recent review. I am pleased that you were impressed with the service provided to you by our lettings team and we are all very grateful for your 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Great service

Rating only, no written review.

Dave · 4 June 2022

Agent replied · 27 October 2024

Hi DaveMany thanks for your positive feedback and 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Very helpful lettings team

Rating only, no written review.

Dania · 23 May 2022

Agent replied · 27 October 2024

Hi DaniaI very much appreciate you taking time out to post your review and I am pleased that you found our lettings team helpful throughout the process.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Been helpful all the way through

Rating only, no written review.

Ian · 1 March 2022

Agent replied · 27 October 2024

Hi IanI just wanted to reply personally to thank you for posting your recent review and giving us a 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Google

Very nice place

Paul · 24 October 2021

Agent replied · 23 October 2024

Many thanks for taking time out to post your recent review. We really appreciate your 5 star award for our Shenfield office. Alison Horsley, Customer Services Manager.

5/5

Google

Rating only, no written review.

Kelly · 24 October 2021

Agent replied · 23 October 2024

Many thanks for the 5 star award for our Shenfield office. I am pleased you were impressed by the level of service provided. We really appreciate you taking the time to share your experience with us and look forward to assisting you again in the future. Alison Horsley, Customer Services Manager.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Beresfords's Google reviewsLeave Beresfords a review
The Trusted Agent

Is this your office? Claim your page.