5/5
Very efficient and helpful
Very efficient and helpful, have just rented a house though Beresfords.The whole process very was very smooth, friendly and helpful staff!Would definitely recommend this company.
Trusted Agent profile · Brentwood
★★★★★
771 reviews across 2 platforms
226 Hutton Road, Shenfield, Brentwood, CM15 8PA, CM15 8PA
Beresfords's office in Brentwood, at 226 Hutton Road, is rated 4.8 out of 5 across 771 reviews on two platforms, including 110 Google reviews rated 4.8.
Every review we hold for the Brentwood office, from every platform, shown as written. First names only.
5/5
Very efficient and helpful
Very efficient and helpful, have just rented a house though Beresfords.The whole process very was very smooth, friendly and helpful staff!Would definitely recommend this company.
5/5
Very pleasant
Very pleasant, knowledgable and professional staff who keep on top of matters and push things along effectively. The valuation was more accurate than other agents.
5/5
A very professional and helpful…
A very professional and helpful service, particularly from Lyn Ray and Lauren Wilson. Very friendly and reassuring.
5/5
I had dealings with Beresford through purchasing a house and with their financial advisor. I received an excellent and thorough service on both occasions. They really went above and beyond.
5/5
Amazing
.very happy
Hi Alex Thank you for providing your review. We all appreciate your kind words and 5-star rating. Steven Bond Managing Director - Residential Lettings
5/5
Very professional
Rating only, no written review.
Thank you for taking the time to post your 5 star award. It is pleasing to know you were impressed with the level of service you received and we thank you for sharing your experience. Alison Horsley, Customer Service Director.
5/5
Rating only, no written review.
Hi Robert, Many thanks for the 5 star review for the team at our Shenfield office. I am really pleased that your experience with the sales team was positive and thank you for sharing your experience. We look forward to assisting you again in the future. Alison Horsley, Customer Service Manager
5/5
Always helpful and friendly.
Rating only, no written review.
I am pleased that you found our staff both helpful and friendly during your recent dealings with us.Steven BondManaging Director - Residential Lettings
5/5
Excellant service from Rob and Charlie
Rating only, no written review.
Hi TheresaMany thanks for your positive comments regarding Rob and Charlie. We all very much appreciate your 5-star rating.Steven BondManaging Director - Residential Lettings
5/5
Excellent service by professional team.
Rating only, no written review.
Hi AndreiI’m so pleased that our local team impressed you during your recent dealings with them. Thank you for your 5 star award.Steven Bond Managing DirectorResidential Lettings
5/5
Good service
Excellent service
Hi AngelaThanks for taking time out to provide us with your feedback. I am pleased that you were impressed with the service provided by our local lettings team and we are all grateful for your 5-star rating.Steven BondManaging Director - Residential Lettings
5/5
Great service
Very helpful
HI Emmanuel,Thanks for taking time out to provide your positive feedback, having recently dealt with our local lettings team. We are all very grateful for the 5-star rating.Steven BondManaging Director - Residential Lettings
5/5
Excellent service.
Hi Val, Thank you for the 5 star award for the team at our Shenfield office. I am pleased you were impressed by the level of service extended to you and thank you for sharing your experience. We look forward to assisting you again in the future. Alison Horsley, Customer Service Manager
5/5
Rating only, no written review.
Hi Katrina, Many thanks for the 5 star award for the team at our Shenfield office. They all really work hard to provide the best possible customer care and will be pleased to know you were impressed with the help they gave you. We look forward to assisting you again in the future. Alison Horsley, Customer Service Manager
5/5
Friendly staff and are able to advise
Rating only, no written review.
Hi Sarah,I just wanted to thank you personally for taking the time to leave your review. We are all very grateful for your 5-star rating.Steven BondManaging Director - Residential Lettings
5/5
Melissa was really helpful
Rating only, no written review.
Hi Davita,This is just a response to your recent review to say that I was pleased to read your comments regarding Melissa and to say a big thank you for your 5-star rating.Steven BondManaging Director - Residential Lettings
5/5
Everything went smoothly and on time
Rating only, no written review.
Hi CliffThanks for taking time out to provide us with your feedback. I am pleased that everything ran smoothly for you. We are all grateful for your 5-star rating.Steven Bond - Managing DirectorResidential Lettings
5/5
Great service.
Rating only, no written review.
Hi SamMany thanks for providing your feedback. I am pleased that you were impressed with the service provided by our lettings team.Steven Bond - Managing DirectorResidential Lettings
5/5
Simply good efficient service
Rating only, no written review.
Hi David,Thank you for taking the time to leave your review. We are all very grateful for your kind words and 5-star rating.Steven Bond Managing Director - Residential Lettings
4/5
Good experience overall
Rating only, no written review.
Hi Sean,Thank you for the 4 star award for our team. I am pleased you were impressed with the service received and thank you for sharing your experience. We look forward to assisting you again in the future.Alison Horsley, Customer Service Manager
5/5
ver helpful staff
Rating only, no written review.
Hi Gary,I was pleased to read that you have been happy with the service you have received from our staff at Beresfords and we thank you for your 5-star rating.Steven BondManaging Director - Residential Lettings
5/5
Rating only, no written review.
Hi Attricia, Many thanks for the 5 star review for the team at our Shenfield office. I am pleased you were impressed with the level of service extended to you and thank you for sharing your experience. Alison Horsley, Customer Service Manager.
5/5
Staff was really helpful and kind
Rating only, no written review.
Hi MuhammadI just wanted to reply to you personally to thank you for taking time out to post your recent review. Pleased to read that you found our staff helpful throughout the moving process and we are really grateful for your 5-star rating.Steven Bond - Managing DirectorResidential Lettings
1/5
Not helpful throughout the process.
Rating only, no written review.
Hi Reuben,Having seen your recent 1 star review, I am naturally concerned and disappointed with the comments made within. Following an appraisal of your file and subsequent conversations with the individuals concerned, I understand you have now completed on your purchase. Although I understand the process was a little slow, unfortunately, transactions are generally taking longer in the current climate. There are often issues which may arise, but there is a legal process which needs to take place before exchange can happen and this is often out of our control.I appreciate it must have been very frustrating for you to find, upon completion, the seller had only left one set of keys at the property. We have been advised another set will be dropped into the office but again this is beyond our control and I apologise for any inconvenience caused as a result.I wish you many happy years in your new home and hope that we can be of assistance in the future.Alison Horsley, Customer Services Manager
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.