Beresfords Brentwood reviews

Hi AdamMany thanks for your feedback. I am pleased that you found Debby approachable during your dealings with her and that she was effective in finding you a suitable apartment to rent.Steven BondManaging Director - Residential Lettings

Hi Sreenath Many thanks for taking the time to post your review. I was pleased to read that you have found our lettings team in Brentwood to be helpful and quick to respond to any queries or questions you may have. I know Hannah and the rest of team will be very grateful for your kind words and 5-star rating. Steven Bond Managing Director - Residential Lettings

Hi Charlie Thank you for posting your recent review. I was pleased to read that Lauren was able to assist you through a difficult period in a professional and helpful manner. I know she will be very grateful for your kind words and 5-star rating and we wish you all the best for the future. Steven Bond Managing Director - Residential Lettings

Hi MickyWe appreciate you taking the time to provide us with some feedback following your recent dealings with our local lettings team. It's great that they appear to have assisted you effectively throughout your journey of renting your first property and we really appreciate the fact that you would recommend us to others. I hope you enjoy your time in the property.Steven BondManaging Director - Residential Lettings

Hi LindaI appreciate you taking the time to provide us with your detailed feedback following your recent dealings with our lettings team. It's great that your experience was positive and you felt fully supported throughout the entire process. As we invest heavily in training and the ongoing development of our personnel, it's particularly refreshing to hear that you would not hesitate to recommend us to others.Steven BondManaging Director - Residential Lettings

Hi CarolMany thanks for posting your recent review.Although in general terms we do not work with Trustpilot, it was great to read that you have had a positive experience when dealing with our lettings team in Brentwood.I know they will be very grateful for your kind words and 5 star rating.Steven Bond - Managing DirectorResidential Lettings

Hi Florence,Thank you so much for posting your recent feedback. I was delighted to read that both Hannah and Alicia have responded quickly to any queries which arise. Being a landlord does create its challenges, but as your managing agent we will always try to ensure the process of renting a property is as stress free as possible. We are all very grateful for the business that you provide to us, and your 5-star rating.Steven BondManaging Director - Residential Lettings

Hi Leah Thank you for posting your review. I know that Rylie will be very grateful for your kind words. It's great to read that your experience with our lettings team in Brentwood has been a positive one. Steven Bond Managing Director - Residential Lettings

Hi Laudia, Many thanks for taking the time to provide your feedback. I was pleased to read that our lettings team in Brentwood took the time to guide you properly through the rental process. We always encourage our personnel to go the extra mile, wherever possible, to meet and exceed the expectations of our customers. Steven Bond Managing Director - Residential Lettings

Hi HallieMany thanks for providing us with your feedback following your recent dealings with Natasha. I am pleased that she was attentive and professional. We all very much appreciate the 5-star rating.Steven BondManaging Director - Residential Lettings

Hi Samuel, Thank you for providing us with your recent feedback. We all appreciate your kind words and 5-star rating and look forward to working with you again in the future. Steven Bond Managing Director - Residential Lettings

Hi Donna, Having read your recent review I am naturally concerned and disappointed with the comments made within. Following a detailed appraisal of your file, and your subsequent contact with our Witham branch, it would appear file notes outline a different view to your own in terms of how events unfolded throughout this transaction. The property came back on the market recently as you are aware and you were given the opportunity to view. Your circumstances were presented to the seller who seriously considered your subsequent offer, but unfortunately, another potential buyer viewed who was in a stronger buying position than you. Time is of the essence with any potential purchase, particularly as in this case, when a property proves to be popular. Whilst it is in our interest to put forward any offers to a seller, it is ultimately the seller’s choice when deciding which purchaser to go with. Their decision will usually be based on amount offered and the purchaser’s buying position. Unfortunately in this case, the seller decided to go with the other party. I am sorry you were unable to achieve the outcome you desired and can reassure you the office will keep you fully informed of other suitable property as it becomes available. Alison Horsley, Customer Services Director.

Hi MichelleThank you for your positive feedback regarding Hannah. I am pleased that she kept you regularly updated as and when new properties became available to rent, and responded promptly to your general queries. I know Hannah will be very grateful for your kind words and 5-star rating.Steven Bond - Managing DirectorResidential Lettings

Hi Anwar Thank you for your recent review. We very much appreciate your kind words and 5-star rating and look forward to continuing our working relationship with you going forward. Steven Bond Managing Director - Residential Lettings

Hi Raj,So pleased that our lettings team in Colchester ensured everything went through for you without issue and it is great to hear that you found their approach very professional. We all really appreciate your kind words.Steven BondManaging Director - Residential Lettings

Thank you for providing us with your feedback. We all appreciate your kind words and 5-star rating. Steven Bond Managing Director - Residential Lettings

Hi Cecilia We very much appreciate your kind words and 5-star rating and hope we can assist you further in the future. Steven Bond Managing Director - Residential Lettings

Hi Chloe-MaeThanks for taking the time to provide us with your feedback following your recent dealings with our lettings department in Colchester. I am pleased that you had a very positive experience and that you found the application process both easy and smooth.Steven BondManaging Director - Residential Lettings

Hi NiromilaThanks for taking time out to provide your feedback. I am pleased that you had a productive visit from Hannah recently and that she was both thorough and friendly. I know she will be very grateful for your kind words.Steven BondManaging Director - Residential Lettings

Hi Muhammed Thank you for posting your recent review. We very much appreciate your kind words and 5-star rating. Steven Bond Managing Director - Residential Lettings

Hi TemmyMany thanks for taking the time to post your review. I am pleased that you have found your first experience of renting a property to be a positive one and that our lettings staff were friendly and helpful. I know Tom in particular will be very grateful for your kind words and 5-star rating.Steven BondManaging Director - Residential Lettings

Thank you for posting your recent review. I was pleased to read that you have been happy with the service you receive regarding your rental property, and that you have found James in particular to be helpful, professional and supportive throughout. I know he will be very grateful for your kind words, as we all are for the 5-star rating. Steven Bond Managing Director - Residential Lettings

Thank you for providing us with your detailed review. It was great to read that having worked with us for so many years now, you continue to be consistently happy with the service you receive from Lauren and her team, who have always been on hand to answer your queries in a quick and efficient manner. We all very much appreciate your kind words and hope to continue working with you long into the future. Steven Bond Managing Director - Residential Lettings