Trusted Agent profile · Brentford

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Gibbs Gillespie Brentford reviews

3.8

★★★★★ Good

508 reviews across 1 platform

44 High Street, Brentford, TW8 0BB

Gibbs Gillespie's office in Brentford, at 44 High Street, is rated 3.8 out of 5 across 508 reviews on 1 platform.

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508

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Reviews

Every review we hold for the Brentford office, from every platform, shown as written. First names only.

5/5

Trustpilot

Gibbs Gillepsie

Luca Beltrami the agent who dealt with my purchase was very professional, polite and kept me informed on a regular basis, Mr Beltrami is a credit to Gibbs Gillepsie.

Barrie · 25 August 2023

5/5

Trustpilot

I would highly recommend the Ruislip…

I would highly recommend the Ruislip Manor branch of Gibbs Gillespie.From the first time of Meeting Tommy, we were put at ease with the decision to sell our fathers home.They keep you informed every step of the process.Danielle in sales was a god send.The whole team is hard working and I cannot praise them enough..

Suzanne · 7 October 2022

Agent replied · 19 September 2023

Suzanne Harper, reviews like this give us motivation and help us ensure we continue to provide a high-quality service to all our sellers and buyers. Thank you so much again for your feedback! We hope you have a great day!Best wishes,Gibbs Gillespie Ruislip Manor

2/5

Trustpilot

Bad at selling

I have dealt with quite a few estate agents over the years, but it was my first time working with Gibbs Gillespie. Unfortunately, Gibbs Gillespie does not get a good rating. Some red flags.Dealing with Rahul from the Stanmore branch and his bleached blonde colleague who didn't introduce herself. Rahul initially flat out refused to book us in for a viewing. We had to ask several times to view the property concerned. At one point it started to seem like the property they advertised was actually a fake advertisement, but as it turns out the house they were advertising did at least exist.However, once we finally did the viewing, the agent that turned up (not Rahul) claimed we only had 15 minutes to conduct the appointment and they did not know anything whatsoever about the property, and it was clear they really didn't, as they did not even know the house number. We had to point the property out to them when they arrived. It was quite odd. Their salesmanship does leave something to be desired.No wonder the property is still on the market. The agents are doing their very best (or worst) to not sell it.I have given 2 stars just because they have not been the worst I've encountered. At least the property they advertised actually existed and they had the key to the front door for it.

I · 14 May 2023

1/5

Trustpilot

Worst experience ever - avoid GG!!

Worst experience ever. Gibbs in Amersham, very pushy to book viewings- always overbooking - and always cancelling last minute, as if buyers are sitting around ready to waste weekends and afternoons for their games. Happened few times already. Avoid at all cost if you are a serious buyer, and I assume their rush to close deals fast also means sellers lose out on better offers.

Mick · 13 February 2021

Agent replied · 19 September 2023

We acknowledge your feedback Mick S. However, we have no record of you or any customer experience matching your account, nor can we verify anything about your identity from your Trustpilot account. Who were you dealing with and who cancelled your appointment?

1/5

Trustpilot

Bad experience, terrible service and money loss

I had a very bad experience, terrible service and money lost due to their incompetence. Went for a viewing to buy a new build property. I asked about parking was told there was going to be residents parking outside. Asked again on the phone to confirm and was told the same. I then put an offer and started the process. I started spending money for the checks and all the procedures required. 15mins after receiving all the paper work from the solicitor I get a phone call from the agency telling me that I will never be able to get residents parking as it is a parking free development which they would have known about in the beginning when building permission was given. I was told to try and find parking at the Asda near by which was absolutely ridiculous. This issue was kept from me until months later when it was time to sign the paperwork. Also after I explicitly asked whether I can park outside the property and was told on multiple occasions YES. I no longer want to proceed with the purchase of the property as this was a very clear misrepresentation. All information regarding the property should have been made clear to me from the beginning in order for me to make an informed decision to buy. As parking is a requirement for me if I had been told from the beginning, I would not have put an offer down on the property. After speaking to the salesman (Alex Robinson) that was dealing with this he hasn’t been helpful in trying to resolve this situation and has been dragging it on for months now. I have to keep chasing him and he’s seems not bothered at all trying to help. It has got to the stage where he is telling me to sort it out my self with the solicitor if I want to get my money back. I’m very disappointed in their very unprofessional service and do not recommend them at all.

Yassine · 2 May 2023

1/5

Trustpilot

Spam emails that never end

Back in December, I saw a nice property that was marketed by them. They asked for my contact info to arrange a viewing, and then spam started. Unfortunately, they don't have a proper unsubscribe button (this should have been A HUGE RED FLAG), but a button that sends an email with some prefilled info asking the sender to unsubscribe you. Well, this means that they pass your details to the next salesperson, and you're stuck with their spam.

Stephanos · 29 June 2023

5/5

Trustpilot

My experience with Gibbs was great from…

My experience with Gibbs was great from start to finish. Luca was very professional and in constant communication throughout the whole process.

Kripen · 22 December 2023

5/5

Trustpilot

Recently purchased a property from…

Recently purchased a property from Gibbs.G, Both Ryan and Katie were amazing throughout. Kept the process short and simple and were quick to respond to all my questions. Highly recommend this agency. I have had great experience during the early stage of the purchase and encourage other to visit their branch. KB

Sammy · 22 August 2019

5/5

Trustpilot

Very responsive

Very responsive. Special thanks to Danielle and Tom

Nicola · 11 May 2022

Agent replied · 19 September 2023

Nicola Ewins, thank you for your kind review; we are happy to pass along your comments to the team here at Gibbs Gillespie Ruislip Manor, and Tom and Danielle in particular. We hope to be of service to you again in the future. Best wishes, Gibbs Gillespie Estate Agents Ruislip Manor

5/5

Trustpilot

Excellent throughout

From start to finish, I cannot fault the service provided by Gibbs Gillespie. Josh Reynolds handled our sale and was professional throughout. He handled a successful open-day viewing of the property and achieved a high sale price. Communications were excellent and timely. Highly recommend.

Carolyn · 25 September 2021

5/5

Trustpilot

Thank you Harry for showing us around…

Thank you Harry for showing us around the The metalworks in Slough. Harry’s has been very professional and made us feel super comfortable! Great advice and was helpful! Thanks Harry!

Shuma · 20 April 2023

5/5

Trustpilot

Very happy with Alex and the Team at…

Very happy with Alex and the Team at Pinner during my recent property purchase. Harry was also extremely professional and courteous during site visits, understood our requirements and patiently showed us around several properties before we found the right one which we immediately purchased.

Mark · 3 August 2021

5/5

Trustpilot

The whole process end to end was over…

The whole process end to end was over all smooth! Luca was incredibly professional and helpful in making sure I had a successful completion.

Sheetal · 1 October 2023

5/5

Trustpilot

helpful and cheerful…

Leah Verasammy was helpful and cheerful throughout the process of selling our house. Thanks for all your help

Catherine · 3 February 2024

5/5

Trustpilot

GG Uxbridge are great

GG Uxbridge are quick, reliable & do it right! Special thank you to Shenae Dudley as well.

Swiss · 22 February 2024

1/5

Trustpilot

This is my first ever review as I could…

This is my first ever review as I could never be bothered but the person I need to address is next level of incompetence and I feel is my obligation to inform other people. Her name is SIMRUN NIJJAR. I understand not everyone is as skilful or as capable however, you could at least hire people with some sort of values in life or some sort of intelligence. This SIMRUN NIJJAR literally gave a fake reference about my partner and I and because of her we almost remained homeless and had to stay an extra week in that flat. SIMRUN's explanation was: "yes I know I lied with the second part, but the first part of the reference was real" You can imagine the level of stupidity... SIMRUM is the daughter of the owner/director of this company that she works for "Freshways", MR RAVI NIJJAR, who is also the owner of the flat where we were living (of course 🤣). All the employees speak very negative about SIMRUM. She obviously has a big attitude problem and thinks she is allowed to treat people badly, basically. Be very careful if SIMRUN NIJJAR is your "agent" as she is one of those frustrated woman (I checked her Instagram and to be honest for the way she looks I understand her point) that feels better by trying to do bad to other people, pretty much. We are going to take them to small claims court as because of SIMRUN we are still waiting to get back our deposit and she is been hanging up the phone when my bf is trying to contact her. Just 2 days ago, she finally responded to a message and just said that my bf was harassing her (she wishes)... anyway, still we did not get the deposit back as of now. Myself I don't really care about the money, I knew she was not a great human being but i didnt know she is also a thief 🤣 im just happy we dont have to deal with her anymore to be honest. Maybe someone can forward this message to her daddy and see if he actually cares about his business/clients/employees/tenants and does something about it, or give us back our deposit... I'm just saying, you never know... 🤷

Rocío · 13 January 2023

5/5

Trustpilot

Very good service from the Ruislip…

Very good service from the Ruislip Manor office, We were happy with the valuation, charge and all other arrangements all clearly explained without any pressure to sign on the day, we were given time to read through and ample opportunity to ask questions, all questions were answered in detail.Happy to recommend.

Kerry · 2 September 2022

Agent replied · 19 September 2023

Kerry, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Gibbs Gillespie Estate Agents Ruislip Manor. We hope to be of service to you again in the future. Best wishes, Gibbs Gillespie Estate Agents Ruislip Manor

5/5

Trustpilot

Exceptional straightforward service

Leah and the whole team - Rohan, Luke & Irene - were exceptional throughout the process of our sale. They were very responsive, clearly listened to our wishes and concerns and adjusted what they did accordingly. They never left us in the dark, were assiduous in getting viewings and following up potential buyers, and worked unbelievably hard at the end of the process to get our sale over the line.

Mrs · 1 October 2023

5/5

Trustpilot

I have to say it was excellent…

I have to say it was excellent experience dealing with Faye and Morgan at Gibbs Gillespie. Unfortunately, the sale was a little challenging. Both Faye and Morgan where great support, through some very stressful weeks.If I was going sell or buy another property I wouldn’t hesitate to call Gibbs Gillespie

Jason · 1 September 2022

Agent replied · 19 September 2023

Dear Jason,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Trustpilot

Aqib was handling our search and he was…

Aqib was handling our search and he was absolutely fantastic. Very considerate, and took our suggestions on board - we have made a purchase and it's all due to his capability and hard work. we recommend the Stanmore branch and in particular Aqib.

Meera · 8 April 2021

5/5

Trustpilot

Aqib Hamid was excellent throughout

Aqib Hamid was excellent throughout. His initial presentation blew away the competition and his attention to the process until exchange was superb. Thank you.

Phil · 1 July 2023

5/5

Trustpilot

I have found Lauren Murphy from Gibbs…

I have found Lauren Murphy from Gibbs Gillespie Pinner a very nice and helpful person. She is very easy to speak with and shows you properties immediately that are suitable to your criteria. I would highly recommend going to Gibbs Gillespie Pinner you will be warmly welcomed and the service provided is very efficient and they care about their clients. Well done Lauren keep up the good work!

Manisha · 12 October 2023

5/5

Trustpilot

I’m over the moon with gratitude 🙏

I would like to express my appreciation and heartfelt thanks to Sinead, Sam and the rest of the team at Ruislip Sales, for their excellent service, with regards to the purchase of my new home in Ickenham, during this difficult time! I am delighted 😀

Juliet · 3 July 2020

5/5

Trustpilot

Quick sale

Quick sale and efficient to have separate Move manager to see through process to exchange.

Alison · 12 November 2024

Agent replied · 25 December 2024

Dear Alison Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks Customer Care Team

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Questions about Gibbs Gillespie Brentford

How many reviews does Gibbs Gillespie Brentford have?

Gibbs Gillespie's Brentford office has 508 reviews across 1 platform: 508 on Trustpilot (across the whole business).

What is Gibbs Gillespie Brentford's rating?

Gibbs Gillespie Brentford is rated 3.8 out of 5 across all 508 reviews.

Where is Gibbs Gillespie's Brentford office?

Gibbs Gillespie Brentford, 44 High Street, Brentford, TW8 0BB.

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