Gibbs Gillespie together with Thorgills Brentford reviews

★★★★★ 5/5

Google

We've just sold our house with GG, and in particular, I want to thank Christine (Move Manager) who has been fantastic in making it happen! We've dealt with tough circumstances and she has been relentless in making sure things keep moving whilst always keeping me updated and being helpful in how the process works. Thank you very much for your help!

Chris · 14 June 2022

★★★★★ 5/5

Google

Hossam was exceptional in supporting us throughout the process. His ability to make us feel comfortable and trust the estate agent is second to none and definitely someone I would recommend to get in touch with!

Amgad · 14 May 2024

★★★★★ 5/5

Google

Dushali was fantastic. Very attentive to my property search and went above and beyond when trying to find the perfect property for me! Excellent customer service! She is definitely an asset to the company - please pass my regards

Kyle · 15 March 2024

★★★★★ 5/5

Trustpilot

Big big Thank you to Josh Reynolds

Big big Thank you to Josh Reynolds. I would like to take this opportunity to thank Josh Reynolds from Gibbs Gillespee. The service which I received was second to none. I was beyond satisfied with the commitment he delivered in buying my new home. Josh delivered an amazing service, And I would highly recommend Gibbs Gillespee (Josh Reynolds) with out a second thought. Best Estate Agent, 11 out of 10 from me.

B · 9 January 2020

★★★★★ 2/5

Trustpilot

Disappointing experience

We both sold our flat and bought our house through Gibbs Gillespie and we were quite disappointed with the service both times.

· 29 April 2026

★★★★★ 5/5

Google

I would like to thank Dushali Joshi for all her hard work, and professionalism, in dealing with what was quite a difficult situation for me. Dushali was calm, polite and always knowledgeable and helpful. She's a diamond!

Colette · 14 April 2024

★★★★★ 5/5

Google

We deal with Haffeeza at Thorgills who manages a number of properties at Great west Quarters, Brentford. We can say with great confidence that dealing with Haffeeza is an absolute pleasure as things get done in a professional and in timely manner. What we like most is that she keeps us in the loop at all times. Thank you Haffeeza.PositiveProfessionalism

Mushtak · 14 June 2022

★★★★★ 5/5

Google

I have rented a property through Gibbs Gillespie since June 2021. The staff I deal with have always been great but I have a shout out for Louis King. He is very responsive, deals efficiently with any issues and is good at keeping communication open. Thank you Louis.

Fiona · 19 July 2023

★★★★★ 5/5

Google

This feedback is for Haffeeza Rasheed Property Manager. Haffeeza has been managing my properties over the years. She always goes the extra mile to support me with all my queries with prompt responses. Haffeeza keep up the great work and really like your customer centric approach! Best Regards Baljeet

Baljeet · 14 June 2023

★★★★★ 5/5

Google

We started our renting process last year with Thorgills and ended at Gibbs Gillespi. For last 14 months Loui has been a constant support, he is always helpful and responds to every query (even the petty one's) quickly. Renting through Gibbs has been a pleasurable experience because of Loui.

Suprita · 14 June 2023

★★★★★ 5/5

Google

I don’t leave reviews often, but I think it’s important to highlight that Gibbs Gillespie have some amazing staff especially Louis King. His professionalism, transparency and overall character is probably why they are doing so well. As far as property managers go he has really set the gold standard.

Faiza · 14 June 2023

★★★★★ 5/5

Google

Haffeeza Rasheed is by far the best Property Mamager we have ever had. She is highly efficient and professional - there is rarely a problem because when issues arise she sorts them immediately and always with good grace and a kind and friendly manner. She is popular with tenants and property owners and I highly recommend her.PositiveResponsiveness, Quality, Professionalism

Margaret · 14 June 2022

★★★★★ 1/5

Trustpilot

Worst agent for lettings

Worst agent for lettings. As soon as tenants do not pay and cause damage, they want to keep taking their tenant find fee and do nothing in themselves to help with this matter, contrary to their legal obligations. You do not receive support.service when things go wrong, while still paying their fees. Danielle is often very unhelpful and refuses to assist, when she is available. Otherwise expect to fend for yourself as she provides no other contact/does not pass on your matter in her long absences. Nick, one of the directors, is no better, making excuses on her behalf and refusing to investigate the facts I provide. Use any other agent for lettings. Useless for landlords.

Landlord · 30 June 2023

★★★★★ 1/5

Trustpilot

Useless liars

Biggest bunch of useless, lying, slimy salesmen I have ever come across.From day one they have been useless, but to give you an example, I am waiting for over £3000 of deposit to be returned to me from my previous tenancy. They told me they have been chasing the landlady weekly and for me not to worry.I get hold of the land lady myself, and she received one email over a month ago…. It’s lucky they are in London where needs far out way service quality….

Chris · 14 June 2024

★★★★★ 1/5

Trustpilot

Take rent and do nothing is their slogan.

We had a great experience with this agent initially, but unfortunately everything changed once we moved in.

Jackson · 21 May 2026

★★★★★ 5/5

Google

Amazing service! Everyone at this office is friendly and helpful. Dushali has been my main contact point, she has consistently been available, punctual and very nice. She did not leave a question unanswered and made sure that my move in process was as smooth and delightful as possible.

Samar · 14 June 2023

★★★★★ 5/5

Trustpilot

Great estate agents to purchase with!

The estate agents, especially Thomas and Tom, at the Pinner office helped us all the way from viewings to exchange of contracts for our house purchase and they have been a pleasure to work with! We never felt like they represent just the seller as they were equally helpful, responsive, and diligent with us as buyers. Highly recommend!

Raghav · 11 June 2022

★★★★★ 5/5

Trustpilot

Supportive staff throughout the process

We have had a great experience with GG. When we put our house on sale, Sinead was extremely helpful and professional. All the other staff at the Ruislip, including Opinder, Sam and Ian have all been extremely helpful and supportive. Finally Luca has been great at keeping us up to date throughout the process. I am extremely grateful for their advice and guidance which has led to the successful sale of my house. A huge thank you to all the Ruislip staff who have been amazing during every step.

SSS · 2 June 2023

★★★★★ 5/5

Google

Dushali went above and beyond to sort out my new tenancy! Without her all this process would take even more time! Thank you Dushali you are amazing!

João · 26 August 2024

★★★★★ 2/5

Trustpilot

I felt like another customer at Gibbs…

I felt like another customer at Gibbs Gillespie. The estate agent was not too friendly, I was just another customer bidding in his list. His approach when showing me the house was not welcoming as compared to the experience I received from other estate agents. He disappeared once offer was made, didn't explain any of the next steps as a first time buyer. The move manager on the other side only contacted when needing my feedback for her vendor and didn't find the need to keep me updated on what's happening on the vendor's side until I ask. Often she would say that she would get back to me, but then two weeks after she would get back when she had another question to satisfy for the vendor's move. I hope that the feedback would help improve the service with new customers. Overall, no issues with them in the process.

Gibbs · 28 May 2024

★★★★★ 5/5

Trustpilot

We recently sold our property with the…

We recently sold our property with the help of GG , Ealing Broadway and i can’t recommend them highly enough. If you’re looking to sell your property in Ealing, the team at GG should be your go to.We asked 3 local estate agents around to provide a valuation etc. and so that we could understand a bit more about the service on offer. Leah, sat down with us to understand our priorities, timeframes etc and then followed up with a valuation. The process wasnt rushed - compared to other estate agents who spent 5 mins in the property before providing a quick valuation and throwing paperwork at us. GG felt far more professional.Within a couple of weeks of instructing, GG had pulled together the brochure, taken the photos (In my opinion using a superior provider for the photos compared to other agents), and had started to arrange viewings from the existing client base.We received plenty of notice for viewings, and really appreciated the detailed feedback from each one from both Rohan and Luke.Offer to exchange, was managed excellently by all of the above and Irene - despite some holdups, outside of GG’s control, we were kept in the loop at all time.Many thanks all.

Tom · 25 May 2024

★★★★★ 5/5

Trustpilot

Gibbs Gillespie Ruislip have been outstanding

Gibbs Gillespie Ruislip have been absolutely outstanding. Their service, politeness, speed, and honesty has been fantastic. Luca, Sam and George have helped me sell my great aunts home, also helped deal with a flood and been so understanding and kind. Honestly I wish all estate agents would take a leaf out their book. The team have been so pleasant to deal with and have made the whole experience manageable . If I could give them 10 stars then I would . Thank you all so much for everything you’ve done. Lianne Read

Lianne · 18 May 2024

★★★★★ 5/5

Google

I’d like to say thanks to Karam for his help finding new tenants for my property, it was a quick & easy process (from my side!) and I was updated frequently. Also thanks to Dushali who looked after the outgoing & incoming tenants. Very impressed!

Sophie · 19 July 2023

★★★★★ 5/5

Trustpilot

Sales

Went out of the way to ensure sales went through, Gavin & Luca were on top of the process, open lines of communication and effectively resolving issues…..job well done

Sheraz · 29 June 2024