Every review we hold for the Brentford office, from every platform, shown as written. First names only.
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5/5
GoogleFrom start to finish our experience with Dexterβs was really good. In particular we worked most closely with Charlie Inman who, apart from being personable while maintaining a professional demeanour, was always responsive and willing to help and answer questions. We never felt that we were being annoying or that we were simply a commodity. Great job.
Angela Β· 26 October 2024
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5/5
GoogleRented through Brentford Dexters and what an amazing service received by Ellie. So informative, professional and kind. Brilliant service received. Highly recommend ππΌπ€© β¦
Josh Β· 5 November 2024
Agent replied Β· 23 November 2024
Dear Josh, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
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5/5
GoogleRented an apartment and had brilliant service from Sami!
Ciaran Β· 16 May 2025
Agent replied Β· 16 April 2026
Dear Ciaran, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
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5/5
GoogleHad an incredible experience working with Monsif at Dexters. He helped me find a home and supported me in all of the processes involved in getting things over the line.. highly recommend!
A Β· 6 June 2024
Agent replied Β· 23 August 2024
Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team
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5/5
GoogleI met with Astle, one of the best agents from Dexters. He is really nice, very helpful and kind. I would say if u guys are looking for a flat u guys will never go wrong with them. Highly recommend it. π― β¦
Arkar Β· 18 August 2023
Agent replied Β· 13 June 2024
Dear Arkar, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
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4/5
GoogleI have been liaising with Demi from Dexters and she has been fantastic in helping us sort out an issue we have. She is super friendly and easy to talk to and is committed in helping us sort out the situation as quick as possible.
Rebekah Β· 14 June 2023
Agent replied Β· 13 June 2024
Dear Rebekah, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
GoogleAs a tentant I am very satisfied with Dexters. I found a property to let almost inmediately attending all my requirements.
Andrea Β· 17 October 2024
Agent replied Β· 24 October 2024
Dear Andrea Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
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5/5
GoogleHighly recommend this agency!
Delivering exceptional service anytime.
They are there always happy to help and explain everything.
Made the process of finding a new home to rent easier than I thought.
Show out to Narayan for his unconditional help.
Arvi Β· 17 October 2023
Agent replied Β· 13 June 2024
Dear Arvi, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
GoogleHad a wonderful time working with Astle Jones. He was extremely patient with us, very informative and well informed about all the properties he showed us. One of the best agents I've worked with!
Rohit Β· 14 February 2024
Agent replied Β· 13 June 2024
Dear Rohit, We really appreciate you taking the time to leave such lovely comments about Astle. He will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team.
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5/5
GoogleWe had an excellent service from Astle. Thank you so much!
He went above and beyond to make sure we receive the best information and updates. He is friendly, professional and attentive. Highly commended!
Pedro&Thao
Thu Β· 16 December 2023
Agent replied Β· 13 June 2024
Dear Thu Thao Le, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
GoogleI used Dexters to rent out other properties, so I was confident that their proactive approach would deliver results. What has surprised and delighted me though has been the service levels I have received from the team in the Brentford office. Excellent.
Richard Β· 14 June 2023
Agent replied Β· 13 June 2024
Thank you for taking the time to leave such a great
review, your comments are really appreciated and we are delighted
you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
GoogleWe were extremely happy with the process of moving through Dexters with the brilliant help of Astle. He made the experience as stress free as possible and was always on hand to answer our many questions. Much appreciated Astle!
Danielle Β· 14 June 2023
Agent replied Β· 13 June 2024
Dear Danielle, Thank you for your kind comments regarding Astle and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
GoogleOur letting process with Dexters was made extremely simple thanks to the help from Khadijah, who was very helpful throughout and got back to us promptly on all queries. Would certainly recommend to anyone looking in the area!
Charlie Β· 14 June 2023
Agent replied Β· 13 June 2024
Dear Charlie, Thank you for your kind comments regarding Khadijah and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
GoogleAstle Jones and his colleagues from Dexters Brentford has done a terrific job for us. Hard working, well-organized, prompt, responsive and thorough. We highly recommend them.
Saim Β· 15 March 2024
Agent replied Β· 13 June 2024
Dear Saim, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review for Astle. Kind regards, Asma, Customer Relations Team
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5/5
GoogleMr Astle Jones provided excellent service, demonstrating extensive knowledge of the market He was responsive and patient with us,overall a highly professional and reliable person.
Pranav Β· 14 February 2024
Agent replied Β· 13 June 2024
Dear Pranav, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team.
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5/5
GoogleGreat service and excellent staff. Dexters definitely go the extra step. Kevin helped me out with a property inspection. He arranged this with my tennants and provided me with informative feedback. Thanks so much!
Bhupa Β· 14 June 2023
Agent replied Β· 13 June 2024
Dear Bhupa, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
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1/5
GoogleA bad management team. I truly regretted using them.
Cherry Β· 10 October 2024
Agent replied Β· 24 October 2024
Dear Cherry, I am sorry to read your comments and would like to look into this further for you. If you could please contact me directly with more information at customerrelations@dexters.co.uk and I can ensure that this is investigated by the appropriate person. Kind regards, Asma
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5/5
GoogleThank for all the help team dexters and Astle! Looked at 6 agents and only Dexters and Astle helped me. Very kind, friendly and professional! Highly recommend Dexters and the whole team!
Adel Β· 14 June 2023
Agent replied Β· 13 June 2024
Dear Adel, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
GoogleArek, the Manager, was absolutely brilliant and went the extra yards on more than one occasion. So refreshing to still see some good old fashioned excellent service !
Declan Β· 18 August 2023
Agent replied Β· 13 June 2024
Dear Declan, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
GoogleNarayan Suman helped me to find a new place along with people of this office. They understood my requirements without pressure and tried to help me the best way possible.
Veronica Β· 14 June 2023
Agent replied Β· 13 June 2024
Dear Veronica, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
GoogleReally great experience so far with Arek and Bill Dench at Dexterβs, Brentford. They are very friendly and attentive. This is our first time renting and we are very relieved!!
Alex Β· 14 June 2023
Agent replied Β· 13 June 2024
Dear Alex, Thank you for taking the time to leave such a great
review, your comments are really appreciated and we are delighted
you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
GoogleWe found our new rental flat through the Brentford office and our move was very smooth, great communication throughout and a very proactive team. Couldn't recommend them highly enough.
Andy Β· 14 June 2023
Agent replied Β· 13 June 2024
Dear Andy, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
GoogleMe and my husband are very satisfied with Dexters. They answered us at any time and helped us with a problem we had with energy. They are very correct.
Sidorela Β· 14 June 2023
Agent replied Β· 13 June 2024
Dear Sidorela, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
GoogleThank you for your help ! I prefer to accept your offer.
Mohammadreza Β· 12 June 2024
Agent replied Β· 23 August 2024
Dear Mohammadreza, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.