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Dexters reviews

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

263 reviews across 1 platform

194 High Street, Brentford TW8 8LB

Dexters's Brentford office at 194 High Street is rated 4.8 out of 5 across 263 reviews on 1 platform, including 263 Google reviews rated 4.8. Checked 9 October 2026.

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4.8 / 5

263

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Brentford office, from every platform, shown as written. First names only.

5/5

Google

Dextras Agent in brentford have a good teams and very hope fuull and specefic Mrs Eli its very good lady and very very very hope full and help my family to get a 44 Rose court and look for me for new propety biger and difrent buget…. Thanks alot to Eli🌺 Alaa Najaf 44 Rose Court

Alae Β· 16 March 2026

Agent replied Β· 16 April 2026

Dear Alae, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

Excellent service from Dexters, Karolina was a pleasure to work with.

Diogo Β· 16 February 2026

Agent replied Β· 16 April 2026

Dear Diogo, Thank you for leaving a Google review for our Brentford office. Kind regards, Asma

5/5

Google

wow, I must say what a well trained and experienced lady who picked up my call. I needed help on the updates of incoming bill and she gave me all the information I needed and more! If I could leave 6 stars I would, Well Done Carolina (I think that’s how you spell it) TJ

T Β· 19 March 2026

Agent replied Β· 16 April 2026

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Sammi was the one who helped me, he was just natural, no trying to push or making I found that very refreshing!! He got back to me as soon as he knew to give me …

Faly Β· 16 June 2025

Agent replied Β· 24 August 2025

Dear Faly, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

Marc Hedges, Director at Dexters Estate Agents, was highly professional and proactive in advertising my property for rent. He provided clear advice, managed the marketing efficiently, and kept me informed throughout. He was also personally involved when needed, ensuring everything was handled smoothly. I have found Marc, always polite, knowledgeable, and reliable and would confidently recommend his services.

Tam Β· 16 February 2026

Agent replied Β· 16 April 2026

Dear Tam, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Marc. Please do not hesitate to contact us again. Kind regards, Asma

5/5

Google

When my husband and I set out to find our first rental apartment in Brentford, we crossed paths with Dexters, and it felt like fate. Astle made our experience easy and stressless. He was incredibly helpful and maintained a high level of professionalism throughout, from the search to our check-in. Without a doubt, we'd recommend Dexters, especially because of Astle Jones and the wonderful support the team provide. Thank you! 5/5

Luba Β· 16 December 2023

Agent replied Β· 13 June 2024

Dear luba, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We highly recommend Astle from the Brentford branch for his amazing work at finding our home. He is extremely professional, proactive and respectful with all our queries and ensured a smooth move in before Christmas. We are so pleased with our new home. Thank you so much!

Milos Β· 15 January 2025

Agent replied Β· 22 January 2025

Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Google

I had a great experience with Dexters Brentford, especially with Christian. I needed a document from several years ago, and he was extremely helpful in locating it and sending it to me quickly. He was professional, responsive, and made the whole process very easy. I really appreciate his support and would highly recommend him.

Ali Β· 16 March 2026

Agent replied Β· 16 April 2026

Dear Ali, Thank you for your kind comments regarding the Brentford team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma

5/5

Google

Ellie was amazing and helpful will all the requests we made. She communicated very well and answered our questions swiftly and on time

P-D Β· 16 October 2025

Agent replied Β· 16 April 2026

Dear P-D-P-E, Thank you for taking the time to leave a wonderful 5 star Google review. Ellie will be thrilled to read your kind comments. Kind regards, Asma

5/5

Google

Great experience of finding exactly the property we were looking for and getting through the process in the least stressful way. I got an impression of the agency working truly as a team and the communication was efficient and transparent. Ellie looked after us and has been exceptionally supportive and available even at the busiest times, made sure everything was clear and looked after and showed great flexibility with arranging viewings.

Eugenia Β· 16 October 2025

Agent replied Β· 16 April 2026

Dear Eugenia, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma

5/5

Google

Always an amazing experience dealing with the agents in Brentford, especially Ellie-May, when securing our flat tenancy. Always super helpful, professional and responsive.

AobhΓ­n Β· 16 October 2025

Agent replied Β· 16 April 2026

Dear AobhΓ­n, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Brentford office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma

5/5

Google

The team at Dexters Brentford are amazing, they found me an excellent tenant within 10 days of marketing by property, the after care service was excellent. They go above and beyond and were very helping assisting me with some issues at the property, while I was on holiday. Thank you all so much!

Anna Β· 16 March 2026

Agent replied Β· 16 April 2026

Dear Anne, Thank you for your kind comments regarding the Brentford team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma

5/5

Google

Wanted to thank the Brentford team for their professionalism shown when putting our flat on the market, particular Marc who clearly explained the new tenancy rules and process in a friendly and approachable way. Fair fees for the service offered and great communication, they also had more corporate tenants than other smaller agencies. Thanks guys!

Roxanne Β· 16 February 2026

Agent replied Β· 16 April 2026

Dear Roxanne, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

The tenancy at my son’s property was ending and he asked if I would contact his estate agent to advertise for another tenant as he was too busy with work. I also asked Dexters in Brentford to advertise and was told by Astle that they could get a higher price per month and their management fee was slightly lower. When the advert went live Dexters rang the same day saying they had an offer at full asking price. Unfortunately this fell through but they got another offer at full asking price straight away which was accepted. Astle and his team dealt with the whole process quickly and efficiently making it very stress free. His colleagues Charlie and Ellie were also involved and it was a pleasure to work with them. I cannot recommend Dexters highly enough and am so glad that I made the decision to appoint them.

Tracey Β· 11 November 2024

5/5

Google

Arek and the team in the Brentford branch have been nothing but exceptional. The team remained extremely committed to helping me find a property to rent and they really did go above and beyond. The team are always on hand, always transparent and I felt they were always striving to do the best for me. Cannot recommend Dexters Brentford Estate Agents enough, especially if you have Arek as your agent! Thanks for everything!

Hussain Β· 14 June 2023

Agent replied Β· 13 June 2024

Dear Hussain, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

It was pleasure dealing with Dexters Brentford , especially Khadija!!! She has been Fab... Right from my first conversation with her she was easy to connect. She understood all our needs and found a suitable match showed good options and we ended up finalizing one of the option on the same day of viewing. The whole process has been smooth, someone was always there to answer our queries and complete the process.

Rachana Β· 14 June 2023

Agent replied Β· 13 June 2024

Dear Rachana,It’s great to hear that you have had a brilliant experience with our Brentford office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We had a really nice and efficient experience with Oisin from Dexter's Brentford. We where looking for a new home and we finally find it. He contacted us several times to answered all our questions and helped us through the whole process. We really recommend Oisin, he will help you to find a new home without pressure.

Mariela Β· 14 May 2024

Agent replied Β· 13 June 2024

Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and Oisin and the team in our Brentford office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team

5/5

Google

We received excellent, proactive service from Astle and his team in our search for a rental flat. They go out of their way to understand the client's wishes and take time to show you various options available. Dexter in Brentford will always be our first port of call for any future property searches.

Baz Β· 12 June 2024

Agent replied Β· 23 August 2024

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

1/5

Google

I had a very poor experience with Dexter Brentford regarding deductions. The Branch attempted to assert that they alone decided what could be deducted from my deposit, which is incorrect under TDS rules. When I disputed unjustified charges and asked for evidence, I was met with pressure and repeated request to resolve matters outside the formal dispute process. I escalated the matter to the Tenancy Deposit Scheme. the adjudicator rejected the door/lock deduction in full and clarified that neither the agent nor landlord can decide deductions without the tenant agreement or evidence. Tenants should be cautious, insist on everything in writing and not be pressured into accepting unsupported claims.

L Β· 16 February 2026

1/5

Google

I want to highlights some things the brokers works there most of them are very helpful. Unfortunately I had so bad experience with the Mr. Arek I was renting a room with two others I was in contact after a year the other tenant I was living start to be rude on me and to care different we had argument and said to take your stuff and leave for the house this happened during December . The agency didn’t protect at cost I left the house I was send emails and I was calling them for help ! So I left as soon as possible! I want to mention still ask me to Β£50 cause I left early before my contract! I had such tremendous experience from agency the don’t listen ! And after that I realised the contract I had is not worth it! So bad definitely I didn’t recommend this agency. Maybe if had a different approach in my situation it will be better for both side no leave from the house when I was paying my bills and the house it clean !

Julia Β· 26 March 2025

Agent replied Β· 26 April 2025

Dear Julia, I am concerned to read your comments and have passed them to the Director of our Brentford office. I am sorry your experience with us has not been as we would have expected. We will be reviewing this and will be in contact to discuss further. Kind regards, Asma

5/5

Google

I really want to recommend Oisin from Dexter's Brentford. Me and my partner we where looking for a new home. She was the one doing the research. I'm happy that Oisin contact her, he was helping us and answering all our questions. It was very kind and professional during the whole process.

Lobontiu Β· 14 May 2024

Agent replied Β· 13 June 2024

Dear Lobontiu, We really appreciate you taking the time to leave such lovely comments about Oisin. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team

5/5

Google

Tamisha you are a star! She spent her Tuesday evening showing me wonderful properties suitable for me and my Maltipoo Linda. If I could give her 6 stars I would. I also had dealt with a chap named Charlie who was lovely - 5 stars for him.

Arbs Β· 16 February 2026

Agent replied Β· 16 April 2026

Dear Arbs, Thank you for taking the time to leave a wonderful 5 star Google review. Tanisha will be thrilled to read your kind comments. Kind regards, Asma

5/5

Google

This is a well deserved review we are leaving here. Narayan is very friendly with a decent level of attention and good response. Narayan was key during the process of renting our property recently and continue to offer great support in the day to day on the property management, very pleased to work with and the Dexter's Brentford team. Amir.

Azza Β· 17 October 2023

Agent replied Β· 13 June 2024

Dear Azza, It’s great to hear that you have had a brilliant experience with our Brentford office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Sincere thanks to Astle Jones who has been very supportive from day 1! He has shown real professionalism and trying hard to find a property that fit my strict requirements. Excellent communicator and very friendly that always advised on my personal needs. Thank you Astle and the Dexters team, especially Carmel from Corporate who has been so helpful, we greatly appreciate it!

M Β· 18 August 2023

Agent replied Β· 13 June 2024

Dear M, It’s great to hear that you have had a brilliant experience with Astle. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dexters's Google reviews

Questions about Dexters

How many reviews does Dexters have?

Dexters's Brentford office has 263 reviews across 1 platform: 263 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Dexters's rating?

Dexters is rated 4.8 out of 5 across all 263 reviews, and 4.8 out of 5 on Google from 263 reviews, checked 9 October 2026.

Where is Dexters's Brentford office?

Dexters, 194 High Street, Brentford TW8 8LB.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.