Every review we hold for the Brentford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleCharlie was a great help with my property search he made the process quick and simple. I would definitely use him again in the future.
Ellie · 16 February 2026
Agent replied · 16 April 2026
Dear Ellie, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleWe have had a great experience with Dexters Brentford and in particular the fantastic Tanisha Briscoe, who has been genuinely helpful with our search for a new rental home, always patient with our requests, and fully understanding of our needs and our unique situation. We had a few frustrating experiences in our house-search before coming across Tanisha, so it's been refreshing to encounter such enthusiastic professionalism, proactiveness and transparency!
Stephen · 16 March 2026
Agent replied · 16 April 2026
Dear Stephen, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma
★★★★★ 5/5
GoogleI actually guess how quality Dexters does as Estate agency but After meeting Astle and Ellie that I did felt Dexters's real value is staff quality. I do thank you both and Special thanks to Astle to manage process end to end and made us feel comfortable . His conscientious manner and behaving make him sound so appealing in Estate. Agency. If i decide to buy flat in the future, he is the only person that i can contact to .
Can · 15 March 2024
Agent replied · 13 June 2024
Dear Can, We really appreciate you taking the time to leave such lovely comments about Astle and Ellie. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleKarolina was professional throughout, sent the brochure over quickly, made it look polished and well-presented, and communicated promptly at every stage.
Izzy · 16 February 2026
Agent replied · 16 April 2026
Dear Izzy, Thank you for your kind comments regarding Karolina and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma
★★★★★ 5/5
GoogleHad a lovely experience with Dexters Brentford. Tanisha was very informative and helpful, Thank you !!
Sophie · 19 March 2026
Agent replied · 16 April 2026
Dear Chloe, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 1/5
GoogleUnprofessional management. Dexter's has no regard for a tenant - landlord relationship. They were not able to locate a rent payment in their systems (which happened on time and in full) and without checking with me on email they informed the landlord that the tenant is not paying the rent and not is not reachable. Recommend against using them as they don't even have the decency to apologize and rather blame me for an "incorrect reference". They were able to track the payment with the same reference for the last 3 months by the way.
Akshay · 14 October 2025
Agent replied · 13 December 2025
Dear Akshay, I am sorry to read your 1 star review. I am concerned to read your comments and have passed them to our Director to review with the team. We will then be in contact with you to discuss further. Kind regards, Asma
★★★★★ 5/5
GoogleKarolina was a great help from start to finish. She was knowledgeable, approachable, and always ready to assist,
C · 16 February 2026
Agent replied · 16 April 2026
Thank you for leaving a 5 star Google review. We look forward to seeing you again in one of our offices. Kind regards, Asma
★★★★★ 5/5
GoogleI had the pleasure of working with Sami Rock to find my new home. He was knowledgable, attentive and very professional. If you are also looking for a property to rent or even just want some advice on the market, I could not recommend Sami enough.
Karimah · 16 May 2025
Agent replied · 16 April 2026
Dear Karimah, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma
★★★★★ 5/5
GoogleMe and my mom were looking for an apartment very last minute as we had an unfortunate and unexpected situation with the original apartment we were supposed to move in, however Narayan Suman has been amazing in helping us find a place. He has been the only agent that has made viewing apartments a nice experience. Not only was he professional and knowledgeable on the apartment but he was also very friendly, helpful and patient. I cannot recommend a better agent to view properties with. I’m so excited and happy to move in to our new place. Thank you Narayan!
Chloe · 17 October 2023
Agent replied · 13 June 2024
Dear Chloe, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Narayan, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleHad a positive experience finding a flat. Tanisha was very kind and informative.
Monica · 16 March 2026
Agent replied · 16 April 2026
Dear Monica, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleCharlie was great from start to finish and really made it a seamless process for us.
Highman60 · 16 February 2026
Agent replied · 16 April 2026
Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma
★★★★★ 5/5
GoogleWe have been very satisfied with all the assistance Elie-May Cherry in the Brentford branch when we had a changeover of tenants. She has always been prompt and efficient in responding to our queries and polite and friendly too. We are very satisfied with Dexters overall who we have been dealing with for over 10 years now and hope to continue to do so.
Nasreen · 16 February 2026
Agent replied · 16 April 2026
Dear Nasreen, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Ellie-May. Please do not hesitate to contact us again. Kind regards, Asma
★★★★★ 5/5
GoogleI had the pleasure of dealing with Charlie Inman at Dexters Brentford. Charlie is polite and professional, efficient and effective. He understood the brief completely and was helpful in assisting me with my property search. Charlie is a great communicator, charming and trustworthy. I would have no hesitation in recommending him to my family and friends.
Kiran · 27 November 2024
Agent replied · 11 December 2024
Dear Kiran, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Charlie. Please do not hesitate to contact us again. Kind regards, Asma
★★★★★ 5/5
GoogleTanisha was fantastic and energetic women !!! great at her job
Mark · 16 March 2026
Agent replied · 16 April 2026
Dear Mark, Thank you for taking the time to leave a wonderful 5 star Google review. Tanisha will be thrilled to read your kind comments. Kind regards, Asma
★★★★★ 5/5
GoogleIt isn’t my first time to deal with the Dexters, and this time I was lucky to deal with one of the most professional employees at Dexters Brentford. Narayan Suman made things very simple and easy from the first time I talked to him. He showed me a couple of apartments till I found the one I was looking for. As I mentioned before, Mr. Suman is really professional and he made my whole experience with Dexters smooth.
Ali · 17 September 2023
Agent replied · 13 June 2024
Dear Ali, We really appreciate you taking the time to leave such lovely comments about Narayan. He will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleKhadijah is fantastic. We were looking for a house in July it was an impossible task, we were really desperate. All the houses we were shown were overpriced 'shitholes' and there was no time to see them being taken, I don't even know why! Suddenly I got a call from Khadijah and there the miracle... the perfect house had arrived! She helped us as best she could and was very professional and understanding, a rare trait among agents! I promised myself that if I had to move house I would only trust her! She was able to handle my anxieties and worries, she understood the difficulties of not finding the right house and above all she knew immediately how to manage a house contract with Visa!!! Bravissima! Thank you very much! You really are the best I could hope for! 😊😊
Alisia · 14 June 2023
Agent replied · 13 June 2024
Dear Alisia, Thank you for your lovely words and for leaving a 5* review. We are thrilled that your experience with us couldn’t have been any better and the team in our Brentford office will be so pleased to read this. We wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleWe would like to sincerely thank Bill Dench for his professionalism and the advices we received from him in choosing and renting our new home.
His friendly approach is combined with a high level of knowledge of his business. He is always quick to respond and patient when explaining processes that were unclear to us.
We wish him continued success and career growth.
Also our thanks to Kevin Russell the Director for the excellent organization of the work and Khadijah Read for her assistance and a wonderful smile.
Andrey and Olga
Andrew · 14 June 2023
Agent replied · 13 June 2024
Dear Andy, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI have been renting the flat from Dexters for two years now and when it was time to move again, it was Dexters where I checked first. With all the pleasure I must admit that they work the best for me. Thanks to Astle's help I will be moving into a new place really soon. Astle understood that I am working full time and cannot answer the phones or read messages during that time. He arranged everything to happen when I had a moment to do so and patiently waited for my responses. I selfishly hope he will still be working there when my contract ends and will be able to help me again. Thank you!
Agnieszka · 14 June 2023
Agent replied · 13 June 2024
Dear Agnieszka, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleDexters Brentford have been really exceptional in their service. Me and Partner were looking for a place, and Astle our agent gave us all the help that we needed.
Due to some circumstances we had to pull out of the offer, Astle and the team helped us and supported us with our decision which is something that not many agencies do.
I cam only say one thing that this experience with Dexters especially with Astle was the best experiences I had with a letting agency.
Thank again for all your help 😊
Hamraj · 14 June 2023
Agent replied · 13 June 2024
Dear Hamraj, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Astle, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleAstle has been extremely helpful in helping us complete our application for our first ever flat in Brentford. He made sure to find apartments that suited our requests and had an extremely positive attitude to every aspect of the process. I couldn’t recommend him enough as he made a previously stressful search for flats a far more pleasant experience compared to other agencies. He has been available to contact and discuss every aspect of our application. I am extremely impressed with his attitude and outlook on making sure we found the perfect home. Thank you for all your help Astle!
Georgie · 14 June 2023
Agent replied · 13 June 2024
Dear Georgie, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Astle, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI recently had the pleasure of working with Astle Jones as my property agent, and I couldn't be more impressed. Astle was not only kind and adjusting, but also down to earth, making the whole experience enjoyable. Their exceptional communication skills made it easy for me to understand the options and make informed decisions. Even though I didn't finalize a property, Astle's professionalism and expertise were truly remarkable.
I highly recommend Astle Jones from Dexters to anyone in search of a top-notch property agentin the brentford area..
Nishant · 14 June 2023
Agent replied · 13 June 2024
Dear Nishant Dwivedi, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Astle, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleTanisha was very helpfull and went extra mile to find me the perfect flat. Thank you
GaldiniLari · 16 January 2026
Agent replied · 16 April 2026
Dear GaldiniLari, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
★★★★★ 5/5
GoogleAstle was by far the best lettings agent I have ever worked with. Having looked for a property in Brentford and surrounds, my experience with the Brentford team was not matched. I was cared for and felt as though Astle took an interest in my personal needs, rather than being treated like another sausage in the factory. Thank you Astle and the Brentford team, I would highly recommend them to anyone looking for properties to let in Brentford!
Gabriella · 19 July 2023
Agent replied · 13 June 2024
Dear Gabriella, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleAstle has been an excellent support for helping us to rent our flat. He has always been providing timely responses pre and post contracting, and his patience in answering our queries have been greatly appreciated. He is also tactful in managing the expectation of stakeholders I observed. He is a great example for many to learn and follow. Last but not east, his manager, team mates are all very friendly and a well coordinated team they are! Well done!!
James · 14 June 2023
Agent replied · 13 June 2024
Dear James, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Astle, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team
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