Trusted Agent profile · Brent

Winkworth Kensal Rise & Queen's Park reviews in Brent

4.1

★★★★★ Great

1,134 reviews across 2 platforms

Unit 2, Bridge House, Chamberlayne Road, Kensal Rise, London, NW10 3NR, Brent, NW10 3NR

Winkworth's office in Brent, at Unit 2, is rated 4.1 out of 5 across 1,134 reviews on two platforms, including 241 Google reviews rated 4.9.

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4.9 / 5

241

Reviews on Google

This office

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893

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Brent office, from every platform, shown as written. First names only.

5/5

Google

From start to end of tenancy Winkworth's in Kensal Rise were a pleasure to deal with. Tenants were found quickly and easily, any issues during the rental period were dealt with immediately by Michael who manages the properties and communication between all parties was great. Absolutely no complaints with their service at all. Having had a bad experience when working with another local estate it was great to move to this team who were very responsive, dealt with issues straight away and made sure tenant and landlord were all kept happy! Highly recommend

Jennifer · 27 October 2022

5/5

Google

Fabian has been an absolute super star at helping us to rent out our property in Kensal Rise. He provided outstanding service throughout, made the whole process very straight forward and communicated very clearly what was required. I t was a pleasure to work with him and I would recommend everyone to use Fabian, Winkworths and their great team, they were very efficient and got the job done quickly and effectively. Fabian found excellent tenants for our flat within 24 hours. Special thanks also to Aaron and Stanislava for all of their assistance and patience throughout. Highly recommend

Rebekah · 27 October 2022

5/5

Trustpilot

I have just re let my apartment

I have just re let my apartment through the Kensal Rise Office who have been managing my property for 2 years. Aaron and his team were fantastic and managed a turnaround in record time resulting no loss of rental revenues. The process was extremely efficient and very re assuring. They went above and beyond my expectations. Totally recommend.

Alison · 29 March 2021

Agent replied · 23 October 2024

Afternoon Alison. Thank you so much for sharing your positive experience with Winkworth Kensal Rise. All of the Winkworth offices are independently owned and operated and Aaron and his team are truly dedicated to providing the best service possible for their clients. It is excellent news that you felt they exceeded your expectations and are delighted that you would recommend Aaron and his team to other potential clients. Wishing you all the success with your property moving forward. Kind regards Winkworth Client Services

5/5

Google

Nothing but praise for the whole team here. We bought through Frazer before instructing Aaron on the letting of the flat. Advice was consistent and they team delivered exactly what was promised. The main differentiator was the after-deal care and attention which really does set them apart from the competition.

James · 26 September 2024

5/5

Trustpilot

Great experience with Winkworth

We rented an apartment though Winkworth last month and the process could have not been any better. From coordinating the viewing to signing the contract and moving in, Aaron and his team have gone above and beyond. Would definitely recommend them if you are planning to rent/ buy around the area.

Lucas · 6 September 2024

5/5

Trustpilot

As a landlord of two properties I have…

As a landlord of two properties I have been renting with through Winkworth for 8 years now. They have always provided me with a professional and reliable service. Aaron and the team are prepared to go above beyond to ensure a smooth service.

Katie · 3 March 2023

Agent replied · 23 October 2024

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.

5/5

Google

I rate Winkworth Kensal Rise very highly and have let my flat with the company for many years now, as I know I will be getting uncomplicated, efficient, fair and friendly service from a team of specialists. I find Director Aaron particularly helpful. They are great at finding trustworthy, respectful tenants and guiding me through the layers of paperwork.

Karen · 16 December 2025

1/5

Trustpilot

very rude agent and poor behaviour

One of the agents at this firm has abused a member of our team because she had taken one day's leave. He then decided to leave a review of the whole firm making serious allegations about our firm.

Karen · 26 May 2026

5/5

Trustpilot

Highly Recommend!

As first-time landlords, we couldn’t have asked for a better experience with Winkworth. The whole team has been absolutely fantastic, friendly, knowledgeable, and always approachable. They’ve made the whole process smooth and stress-free, and are always happy to help, even by sharing contacts for trusted local tradesmen when needed. It’s been a pleasure working with them, and we feel in very safe hands. Highly recommend!

A · 28 September 2025

5/5

Trustpilot

Professional and friendly

I rate Winkworth Kensal Rise very highly and have let my flat with the company for many years now, as I know I will be getting uncomplicated, efficient, fair and friendly service from a team of specialists. I find Director Aaron particularly helpful. They are great at finding trustworthy, respectful tenants and guiding me through the layers of paperwork.

KO · 1 December 2025

5/5

Google

Overall my experience with Winkworth throughout my letting agreement has been a great. My property manager Michael is always super responsive and has helped me resolve any important questions and problems with the flat I was renting. Would highly recommend to both tenants and landlords who expect nothing but professional communication.PositiveResponsiveness, Professionalism

Nikolay · 27 October 2021

Agent replied · 26 October 2024

Thank you Nikolay, good luck with your move. Kind Regards Aaron Priscott - Lettings Director

5/5

Trustpilot

Fantastic service from all the team

Over the past 13 years we have had a fantastic service from all the team at Winkworths in letting, managing and finally selling our property. They were consistently professional, efficient and knowledgeable and made the whole experience go smoothly. Thank you!

M · 27 April 2026

5/5

Trustpilot

Efficient and friendly agents

Guy, John, and Gillian were brilliant in handling the purchase of my first home. They were always quick to respond and had all of the answers to my many questions. They are knowledgeable and professional. They even went out of their way to communicate with my solicitors directly to ensure things were progressing smoothly.

Sterling · 11 May 2024

5/5

Trustpilot

Efficient, professional service

Aaron and his team have been on the ball from the start and found me new tenants quickly and with no fuss. They´re a great team - Stanislava is particularly helpful! Would definitely recommend as letting agents.

Alison · 27 May 2023

Agent replied · 23 October 2024

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.

5/5

Google

The whole team have been beyond helpful, professional and awesome! After two rentals fell through with another agency (leaving us boxed up with three kids) the brilliant team at Winkworth saved the day with their quick, friendly and organised response. Highly recommend working with Aaron, Shaun and Stanislava! Thanks again so much for being so trustworthy.

Robynne · 16 December 2025

5/5

Trustpilot

A* for Aaron

Aaron assisted us with selling our flat. He was professional, extremely knowledgeable on the local market and a pleasure to work with. The photos that were arranged for us were also excellent. Aaron kept us informed during the whole process. I wouldn't hesitate in recommending Aaron, or Winkworth, to anyone looking to market their property.

H · 5 November 2020

Agent replied · 23 October 2024

Hello H, Thank you for your review, we're delighted to hear of your experience here and pleased at the excellent service you've received.

5/5

Trustpilot

Aaron Priscott is an absolute legend

Aaron Priscott is an absolute legend. I ended up with nowhere to live after maida vale floods and he said "I know a guy". Relocated us, got us into our new home. Then at the new year. I said I want to stay here, Aaron made it happen. Hes a legend and I have no idea how he did all of that. Now I just live a life with my dog 🐕. Thanks Aaron for being such a legend. Aaron for president

Drew · 1 March 2022

5/5

Trustpilot

Have been using Winkworths for years

Have been using Winkworths for years. They’ve always provided a solid service in terms of lettings, accounts and the managed service and have definitely made our lives easier when renting our flat. Have absolutely no issue recommending them. Special thanks to Aaron, Yanick and Michael.

Ben · 11 July 2022

Agent replied · 23 October 2024

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.

5/5

Trustpilot

Excellent service from Aaron and team…

Excellent service from Aaron and team at Kensal Rise branch renting out our property. Highly recommend

MO · 14 September 2025

5/5

Trustpilot

I have dealt with Aaron Priscott in the…

I have dealt with Aaron Priscott in the Kensal Rise office for several years. Together with his team they have provided a great letting service. Responsive, reliable and helpful. And successful!

Venetia · 8 September 2023

Agent replied · 23 October 2024

Thank you so much for your kind words, Venetia. We really appreciate you taking the time out to share your experience with us, and we agree, Aaron is truly a gem to have on our team! We look forward to working with you again in the future!

5/5

Trustpilot

Winkworth hellesdon

Winkworth - Hellesdon Norwich,Me and my partner viewed several properties across norwich and being first time buyers couldn’t ask for more from an estate agents. Neil was always on the phone checking in and showing us around not only our purchased property but many we viewed before and can not fault him. Max and hannah also played a major part with the behind the scenes stuff and max chasing many questions so promptly for us calling back normally the same day. Fantastic estate agents and staff would highly recommend. Kieran & Chloe

Kieran · 2 December 2021

1/5

Trustpilot

Hannah Nola - TERRIBLE & UNPROFESSIONAL

Hannah Nola - Terrible, Unprofessional, Cant Do The Job! Had an appointment for 1pm today, 05/08/23. That I arranged with Hannah Nola, who might I had forgot to actually arrange the appointment which meant me calling up this morning to ensure I can still view the property at 1pm, which I was told I now had the confirmed booking timeWhen we arrived to the property, there was a queue out the door. When I asked the gentleman now allowing another group in during our booked time he said "you'll need to go to the office and speak to Hannah", who might I add was nowhere to be seen during the confirmed appointment time We went over to the office and knocked on the door, only to be met with a rude woman putting her finger up and telling us to wait. Turns out, this was the illusive Hannah; dealing with something else other than the appointment she arranged, forcing us to stand in the rainAfter waiting a period of time me and my partner decided it wasn't worth dealing with such an unprofessional organisation so we walked away When I complained; Hannah had the audacity to lie and at first attempt to say "she isn't sure what I mean, the viewing arranged today were not only for me", which doesn't explain why she wasn't there, and why we were forced to stand in the rain When I made my complaint clear, that we had an agreed time and I expected her to keep the appointment and at least be present, she attempted to blame the other visitors who were there to view the property saying it was because "they were late", however unaware to Hannah; we spoke to them and they had an appointment for 1pm as well Absolutely terrible management and process, poor attitude and frankly the attempt to lie and deflect is all the writing on the wall anyone needs AVOID AVOID AVOID

Miles · 5 August 2023

Agent replied · 23 October 2024

Dear Miles, please see below a response from the office:Whilst Hannah did book in the appointment it was another member of staff who was attending the viewing and was whom the applicant met at the property. There seems to have been some miscommunication between the applicant viewing and the agent conducting the viewing as the agent thought the viewer was asking for Hannah whereas the viewer was asking for Hannah in expectation that she would be conducting the viewing. Hannah wanted to assist the applicant when he came to the office door but was dealing with an urgent matter on the phone so couldn’t just leave the call and when the call was done, she went to the door at which point the applicant had left. Hannah sincerely apologies for the inconvenience caused and accepts that she could’ve made the applicant aware that other people were also viewing the property during the viewing slot although only one group/ person would’ve been viewing the actual flat at a time to ensure each person can view the flat comfortably without feeling pressured/ rushed. We understand the applicant feels aggrieved and would be happy to arrange a viewing of the property for the applicant to view the property alone without any other parties booked in at a similar time. & once again apologies for any inconvenience caused.

5/5

Trustpilot

impressive estate agent in Kensal Rise

If you are seeking an established estate agent in Kensal Rise area run by a team of professional agents, pleasant to deal with, efficient, proactive and always willing to go the extra mile to provide the quality of services their customers expect then look no further than Winkworth. It is the first time I have used their services to rent my property and was pleasantly impressed to see how smooth it all went - highly recommended!

Gennaro · 10 November 2023

Agent replied · 23 October 2024

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.

5/5

Trustpilot

Top quality service

Aaron and Andrew and the whole team at Winkworth were/are a pleasure to work with both as a property buyer, and then as an owner. Having worked with a number of Estate Agents I am familar that it's hard for a purchaser to find and trust the agent you are dealing with, but in Winkworth's case - they were straightforward, transparent, understood the key issues, kept to what they said, and worked to ensure a smooth and successful process for everyone. If you're looking to sell, buy or rent out your property I would highly recommend Winkworth.

MJ · 1 August 2023

Agent replied · 23 October 2024

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us!

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