Trusted Agent profile · Brent
★★★★★
1,134 reviews across 2 platforms
Unit 2, Bridge House, Chamberlayne Road, Kensal Rise, London, NW10 3NR, Brent, NW10 3NR
Winkworth's office in Brent, at Unit 2, is rated 4.1 out of 5 across 1,134 reviews on two platforms, including 241 Google reviews rated 4.9.
Every review we hold for the Brent office, from every platform, shown as written. First names only.
1/5
TrustpilotWinkworth Tiverton took over the…
Winkworth Tiverton took over the property management of our tenancy just under a year ago, in that space of time we had three different members of staff managing, they did absolutely nothing to assist in managing the property. The last one 'Candice' was generally rude, unprofessional and dismissive about any queries or requested repairs required.Awful company will never deal with them again nor reccomend
5/5
TrustpilotExcellent Service Ajay Bathija
We are managed by Ajay Bathija for our properties dealing for last over 20 years and we can’t think of going anywhere else but Ajay. We get treated like family and nothing is too big or small for Ajay to support us in all our needs. This is an excellent and personal relationship, and the treatment and service has been really of the highest level. Can’t ask for more. Thank you.
5/5
TrustpilotA++++ experience to deal with winkworth…
A++++ experience to deal with winkworth kingsbury , especially Ajay is the person who has the answers to all the questions and queries
5/5
GoogleExcellent service from the team here at Winkworth Kensal Rise. My boyfriend and I were looking for a property and had not had much luck with other agencies. We came here and the staff were very professional and friendly, showed us a range of properties in the area within our budget and we are now renting our first property! Couldn't be happier, I would highly recommend this agency. Special thanks goes to Yanick for being so helpful and friendly. Thanks again!
5/5
GoogleAaron has helped us let out a variety of properties, from 2 bed flats to our family home whilst we were travelling. He is the utmost example of professionalism and a charming person to work with. We were never in any doubt of his capability to let out our places efficiently and was a pleasure to work with through the whole process. He has always offered sage advice and been very open with the goings on in the market and his expectations for the future. I have continually recommended him to anyone looking for or to rent out a property in the area.
5/5
TrustpilotI have been with Winkworth for a long…
I have been with Winkworth for a long time now and I had a very good experience with them in Renting my flat, They are supportive and professional. I highly recommend this state agency.
We're happy to see that you had a 5-Star experience with us. Thanks for sharing!
1/5
TrustpilotAbsolutely dreadful experience
Absolutely dreadful experience, got stood up at a viewing. No communication between the estate agent and you only a straight call to the offices which have zero information as to the whereabouts of their agents.
We are always disappointed to receive a review such as yours. Winkworth offices are all independently owned and operated and therefore it you are able to share information on the office which you dealt with we will be able to look into the matter. Please do update your post with this information is possible. Many thanks.
5/5
GoogleMy partner and I have been with Winkworth for 2 years. Michael Ferguson has a superior level of service throughout our period with the agency, with customer service and integrity at the core of his work. His ability to quickly respond and resolve issues, regardless of the issue, makes our rental experience so seamless. I am sure his reputation makes him an integral part of the team. Thanks for everything Michael, good job!!
5/5
GoogleSelling through Gurdeep has been an absolute pleasure. He is highly professional, very strategic, has great communication skills and was reliable, helpful and engaged throughout the whole process.
5/5
GoogleAaron at Winkworths Kensal did an excellent job helping us to find tenants for our two flats in Kensal Green. He was very communicative with us throughout, as well as reliable, efficient, and thoughtful in his choice of applicants, as well as in his feedback and his suggestions on how to improve our flat for the viewings. We very much appreciated the way he kept in mind our particular situation and adapted his visits accordingly for our convenience. Mainly he was always extremely friendly and a pleasure to have around. I would highly recommend him to any landlords looking for tenants!
1/5
TrustpilotThe worst agency I have ever come…
The worst agency I have ever come across. Absolutely horrendous experience with them, they are awful, words cannot even explain their bad customer service skills. Money grabbing company. Need new staff asap.Genuinely extremely unacceptable experience.
Afternoon. As expected Winkworth are disappointed to receive comments such as yours. All of the Winkworth offices are independently owned and operated however you have not said which of the offices you have dealt with. If you are able to provide more information I would welcome the opportunity to investigate the matter. Do please get back in touch.
4/5
GoogleWinkworth in Kensal Rise and Queens Park is developing a very professional service. We have particularly appreciated the attentive work of Aaron in Lettings, Frazer in management and Yanick in accounts.
5/5
TrustpilotThank you Kirsty and Nicola!
Thank you very much Kirsty and Nicola! It was helpful to work with a diligent and responsive team. We didn’t realise how stressful buying a property could be so it’s a big plus to have someone that is interested in moving things forward at all times. In our experience it’s not easy to find an agency that actually cares about both parties so we definitely recommend the team at Winkworth.
5/5
TrustpilotSmooth Selling
The staff made my experience an easy and enjoyable one. I would highly recommend their services when buying or selling a property.
Thank you!
5/5
GoogleAaron and Shaun did a great job renting out my property. I would highly recommend the team at Winkworths. They were always on hand to offer advice and provide assistance.
1/5
TrustpilotDiscourteous and Unprofessional
Discourteous and unprofessional estate agents without due respect for tenants. Use other provider.
Thank you for taking the time to share your views with us. We are disheartened to hear that your experience has not been to the level of your expectations. We have taken great note of the feedback you have provided us and will investigate further. If you would like to discuss this further with us, please contact Winkworth on clientrelations@winkworth.co.uk.
5/5
GoogleAaron Priscott has been terrifically helpful & patient & thorough in finding me a beautiful home to rent. I couldn't recommend his and Winkworth's services more highly :)
4/5
GoogleWe rented through winkworth for 18 months, overall a positive experience. Our property manager Michael was great, often helpful even with unresponsive landlords.PositiveResponsiveness
4/5
TrustpilotGreat experience with Winkworth as tenant
Winkworth is my agent for renting my flat. It is very responsible for both landlord and tenant. Every time I have problems with flat, they respond in time and find a solution for me. They don't allow direct communication between landlord and tenant, which sometimes I find can get a bit dodgy. I would recommend it for both landlord and tenant, but you need to check the contract very carefully and negotiate other rights.
5/5
GoogleGreat attentive and proactive service. These guys currently fully manage my property and we have been very happy to date, Aaron in particular has helped us from the very start of the process and I would highly recommend to anyone looking to rent out their property.
5/5
TrustpilotGreat team and always efficient and…
Great team and always efficient and professional. They always looking out for the landlord. thanks for the next set of new tenants.
Thank you so much for taking the time to leave an excellent rating.
5/5
GoogleWInkworth's were excellent in supporting the letting of a flat in Kensal Green, including identifying and finding the right tenants, and then providing an personal service in helping the management of that property. Winkworth's also provided a brilliant sales service when it came to marketing and selling the same property, taking us right through the process. Thank you.
5/5
TrustpilotA good experience in buying and letting !
We have had a good-to-very-good experience with Winkworths. From being shown the flat by Jo and having then bought it, we were handled extremely well by Alina and her lettings team. They were on the ball, responded very quickly and efficiently to our enquiries and - not least important ! - found very good tenants for our flat in short order. We would certainly recommend them.
5/5
GoogleReliable agent and everything went well. I highly recommend this agent.
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