Marsh & Parsons Willesden Green reviews in Brent

★★★★★ 5/5

Trustpilot

Marsh and Parsons are

Marsh and Parsons are, the cut above the rest within their sector with a professional approach and proactive team. I would personally like to thank Miss Natalia Catana for all help, transition into my new home. See you on my next purchase or rental.

Jerome · 21 May 2026

★★★★★ 5/5

Trustpilot

Debbie Lewis is such a lovely person to…

Debbie Lewis is such a lovely person to deal with. I got quite frustrated during my renting and then since i moved in but Debbie has been always available to respond. Quick to respond and also being on top of all my issues to get it sorted

Customer · 24 April 2026

★★★★★ 5/5

Google

Ikneet was an absolute standout during my rental property search. From the very beginning, she really took the time to understand exactly what I was looking for and tailored the entire search to suit my requirements perfectly. Ikneet was always responsive, professional, and genuinely helpful, keeping me updated throughout and making what can usually be a stressful process feel smooth and straightforward. Her knowledge of the market and attention to detail made a real difference, and I always felt like I was in good hands. I’d definitely recommend Ikneet to anyone looking for a reliable and proactive letting agent who actually listens and delivers.

Ish · 16 April 2026

★★★★★ 5/5

Google

I recently purchased a property through Fabio at Marsh & Parsons in Willesden Green, and I couldn’t be happier with the experience. From start to finish, the entire process was seamless and completely faultless. Fabio was incredibly attentive, really taking the time to understand exactly what we were looking for. He went above and beyond to accommodate our needs and ensured everything progressed smoothly at every stage. His professionalism, responsiveness, and attention to detail truly set him apart. I would highly recommend this estate agent to anyone looking in the local area. Their knowledge of the market and commitment to excellent service made all the difference.

Barnesautos2 · 15 April 2026

★★★★★ 5/5

Google

I had an excellent experience working with Fabio Fersura at Marsh & Parsons and would highly recommend him. He was consistently professional, responsive, and clearly very knowledgeable about the market. I was under pressure to find a property quickly due to a relocation, and he acted immediately, putting forward a well-curated selection of properties that genuinely matched what I was looking for. Fabio stood out for his communication and attention to detail. He kept me fully updated throughout the process, was always easy to reach, and gave honest, balanced feedback during viewings, which helped me make decisions with confidence. He also managed the application process efficiently and handled small issues quickly behind the scenes, ensuring everything stayed on track without stress or delays. Overall, Fabio made what could have been a complicated move feel smooth and well-managed. I’m very happy with the property I secured and would not hesitate to recommend him to anyone looking to rent or buy through Marsh & Parsons.

Mat · 15 April 2026

★★★★★ 5/5

Trustpilot

Great Agency

Great Agency. They were very prompt with any questions or concerns I had. Special thanks to Anne Angus who was very helpful with our end of tenancy queries.

John · 27 August 2026

★★★★★ 5/5

Trustpilot

Using Marsh & Parsons as a tenant - good experience

We rented a flat in Greenwich through Marsh & Parsons for about 18 months. The service for the tenant has been very professional. The flat is in a period house conversion so there were inevitably a few things that needed upgrading or fixing during that time, as it is an older property. The Marsh & Parsons reporting system worked well and my contact there (Debbie Lewis) was great at keeping me updated and arranging for contractors to visit at convenient times. Happy to recommend. Jay and Monica

Jay · 30 July 2026

★★★★★ 5/5

Google

I worked with Ehimen while searching for a property, and I was very impressed with his service. He has great energy, clear communication and always kept me updated throughout the process. Even though we couldn’t secure a property in the end, he made the experience very smooth and professional. I really appreciated his effort and genuine dedication. Definitely recommend working with Ehimen!

Akın · 3 December 2025

★★★★★ 5/5

Trustpilot

Nerosh was very professional

Nerosh was very professional, helpful and polite and he followed up straight away, as promised, to send me further information via email.

Hasina · 10 September 2026

★★★★★ 5/5

Trustpilot

We rented a managed property through…

We rented a managed property through Marsh and Parsons. At the end of the tenancy the landlord tried to retain a lot of the deposit unreasonably. We ended up having to use the arbitration process. Abdullah was helpful and courteous throughout. He was mindful that the process was unfamiliar to us. He made sure we were treated fairly and offered guidance that made it easier to navigate the process.

Adam · 18 August 2025

★★★★★ 5/5

Trustpilot

We moved into the property in July…

We moved into the property in July 2025, and Lucy has been a great help in making sure everything in the property is sorted. We have a child on the way and she understood the urgency some of the items required, which helped us put our minds at ease.

Amar · 18 February 2026

★★★★★ 5/5

Trustpilot

Lucy has been amazing throughout our…

Lucy has been amazing throughout our tenancy. From our onboarding process to any issues in the house to our check out. Everything has been super smooth and we are so grateful to her for everything 😊

Ishan · 5 May 2026

★★★★★ 5/5

Trustpilot

Debbie Lewis is always super helpful…

Debbie Lewis is always super helpful with any issues and speedy at getting back to us. Thanks so much!

Lily · 17 August 2026

★★★★★ 5/5

Trustpilot

I want thanks Marsh & Parsons Estate…

I want thanks Marsh & Parsons Estate Agents and especially Debbie Lewis for helping us organize our move to a new apartment. It was a wonderful experience working with this agency.

Oleg · 15 May 2026

★★★★★ 5/5

Trustpilot

I’ve been letting my flat via marsh and…

I’ve been letting my flat via marsh and parsons for a few years now, and the most important person is your tenancy manager. In my case , Michael stout - he is always so quick and responsive to anything I ask and always lets me know anything important before hand so I can have time to act. He makes my life much easier when dealing with flat issues .

Kindah · 24 July 2026

★★★★★ 5/5

Trustpilot

Max Davis was truly exceptional

Max Davis was truly exceptional! From the outset, he demonstrated remarkable expertise and professionalism in navigating me through a maze of boiler specialists to identify the ideal installation solution for my home. His guidance in sourcing not only the most reliable and capable manufacturer but also the most cost efficient option was nothing short of exemplary.

Navin · 9 October 2025

★★★★★ 1/5

Google

In fact, I did not like dealing with this office at all. There is no credibility in dealing. On 12/13/2024, I went to their office and asked them about a one-bedroom for rent. Indeed, I found my request with them. They gave me an appointment at 6 pm that day. I arrived at the property I wanted to rent at the specified time, and I waited for them for a long time with my pregnant wife in the bitter cold, but no one came to me until 6:45. After that, they sent me a form via email to fill out. They told me they would contact me within two days. If I had not contacted them and they had told me that the property had been taken by another tenant, they would not have contacted me.

Moal · 17 December 2024

★★★★★ 5/5

Trustpilot

Holly went above and beyond the call of…

Holly went above and beyond the call of duty to assess our tastes and needs and find a matching property. She also demonstrated persistence and determination in handling dealings with a landlord whose systems were, at best, slow and clunky.

MR · 6 October 2026

★★★★★ 5/5

Trustpilot

I am delighted with the whole entire…

I am delighted with the whole entire team of March and Parsons Estate most especially Debbie Lewis. I will not be forgetting my lovely sales team Morgan and Debeejah. I will like to work with you guys next time

Esther · 7 October 2026

★★★★★ 5/5

Trustpilot

Marsh and parsons review

I had the pleasure of working with Charlie Stephens, and I can’t speak highly enough about the experience. From start to finish, Charlie was incredibly efficient, reliable, and always went above and beyond to ensure everything was done right. His work ethic is unmatched every task was handled promptly, with precision and care.

Olivia · 17 October 2025

★★★★★ 5/5

Google

Ikneet was brilliant throughout my property search. She was professional, responsive, and really understood what I was looking for, which made the whole process feel easy and well managed. She kept me informed at every stage and was genuinely helpful from start to finish. I’d happily recommend her to anyone looking for an estate agent who is proactive, reliable, and easy to deal with.

Karan · 16 April 2026

★★★★★ 5/5

Trustpilot

Marsh & Parsons

From the very first phone call and to collecting the keys Marsela & Mo’s communication has been amazing, always keeping me in the loop in everything from how much the flat is, to viewings, to landlords, to tenancy agreements to picking up the keys. They never made me feel belittled, silly, they always made me feel comfortable when talking to them.

Caitlin · 25 August 2026

★★★★★ 5/5

Trustpilot

Great Customer Service

Baran attended to me concerning an issue with my Landlord.During our conversation, he was polite, responsible, respectful and made every effort to understand my situation.He considered all the salient issues before making any comments.He was non-judgmental and unbiased when giving advice.He understood the requirements of his job and tried his best to endure costumer satisfaction was reached by the end of the discussion.His mediation and problem solving skills are excellent.His first concern was to do his utmost best to resolve the situation to a reasonable conclusion on both sides.It is my opinion that Baran is most definitely an asset to Marsh & Parsons.

MM · 19 November 2024

★★★★★ 5/5

Trustpilot

Debbie was resourceful and proactive in…

Debbie was resourceful and proactive in helping us sort arrangements for our new flat. Thanks again!

Ben · 4 August 2026