Every review we hold for the Brent office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotSales before safety
Disgraceful, marketing properties at Old Bellerbys Cottage, Wadhurst Place, Wadhurst with known defects and safety concerns. Safety last approach.
Hester · 3 December 2019
Agent replied · 23 October 2024
Thank you for leaving us a review. Unfortunately we have no record of working with 'Old Bellerbys Cottage' and are not currently marketing Wadhurst Place, albeit we were several months ago. We are not aware of any safety concerns within the building nor were we involved in the development process, so are unfortunately unable to assist. As we have no further information, we would advise you contact the developer or your managing agent should you have concerns. We apologise we are unable to help further as we have no current involvement but do hope you are able to find a suitable resolution.
★★★★★ 5/5
TrustpilotSpeedy & hassle free property letting agents
I’ve been renting a property out for many years & have always used Hamptons. Melissa, the property manager’s help, advice & professionalism has consistently impressed. Liaising any issues or queries to the tenants are always dealt with effectively through Hamptons. Very happy with the service.
Raj · 12 July 2021
★★★★★ 4/5
TrustpilotPrompt & Efficient
Turn around on presenting & providing solutions to issues regarding the efficient management of our apartment was quite evident. Gemma Ward, at Hamptons, was particularly helpful and delivered timely and cost effective solutions to problems.
David · 23 November 2022
★★★★★ 5/5
TrustpilotHampton Property Management Services.
Hampton Property Management Services.The management of our rental flat is handled by Lucy Desborough at Hamptons. She is always responsive when queries are raised by the tenant or ourselves. Issues are sorted out before they become problems. We are very satisfied with Hamptons's management service.
Calvin · 25 June 2021
★★★★★ 3/5
TrustpilotDealt with Hamptons as a buyer
Dealt with Hamptons as a buyer. Not pleasant experience - lacking customer focused communication, and politeness. Would not want to go through that again.
Dmitrijus · 5 October 2023
★★★★★ 4/5
TrustpilotI’m a new tenant renting a house…
I’m a new tenant renting a house through Hamptons. A month in and so far Ashley Odea has responded to all my questions and requests.So far everyone has been helpful except the concierge service they recommend to help set up services etc
Elizabeth · 8 December 2021
★★★★★ 5/5
TrustpilotHamptons have been managing a 2 year…
Hamptons have been managing a 2 year let of my property. Annual inspections and safety work have been conducted promptly. The one occasion where a repair was required was dealt with promptly and at a very reasonable cost. Thanks team!
Steve · 22 March 2022
★★★★★ 5/5
TrustpilotExtremely efficient!
I am very happy with how smooth the process was and how efficient Jack and Julia have been! Communication was superb, could not ask for anything more. I am very grateful for all the help and for keeping me updated! Thank you!
Diana · 2 December 2021
★★★★★ 5/5
TrustpilotThanks
Moved into the house slightly before all the work has been done by Max Barnes (property manager) was super helpful in sorting all the remaining work out and making sure we were both happy!
James · 29 November 2022
★★★★★ 5/5
TrustpilotHamptons Service management
Sandra from Hamptons is an excellent advisor and has supported me in my flat management issues. I highly recommend her and her colleagues
Rami · 20 October 2023
★★★★★ 5/5
TrustpilotNegotiating return of deposit
Hayley did a great job in managing the contract close out and negotiations on costs for damages/wear & tear. I feel she represented the interests of both parties in a fair and reasonable manner and we were both very happy with the outcome.
Donal · 15 September 2021
★★★★★ 5/5
GoogleExcellent Service. Jamie was extremely helpful.
Adam · 25 October 2016
★★★★★ 1/5
GoogleThe young man who I spoke to on the phone was rude,arrogant, overbearing, aggressive and I could hardly get a word in!
Roots · 25 October 2016
Agent replied · 23 October 2024
I apologise that you have felt the need to leave this review. I can confirm that we have never intended to come across as rude and thrive on offering excellent customer service.
★★★★★ 5/5
TrustpilotExcellent service from my Property…
Excellent service from my Property Manager Jocelyn Williams who is very responsive and helpful. Fully recommend anyone thinking of letting and managing their properties to use her and the Hamptons team.
Customer · 22 February 2023
★★★★★ 5/5
TrustpilotJacob professionalism and attention to…
Jacob professionalism and attention to detail assured a smooth transition from valuation to completion. Would recommend highly...
Debbie · 6 February 2020
Agent replied · 23 October 2024
Thank you leaving us a review, Jacob will be delighted to receive your feedback!
★★★★★ 5/5
TrustpilotSharon is wonderful
Sharon recently helped us find a house to rent and was exceptional throughout. Efficient, thoughtful, caring and conscientious. I would highly recommend calling Sharon to manage or help you find a rental property.
Rachel · 13 December 2022
★★★★★ 5/5
TrustpilotHamptons Marlborough
Hamptons Marlborough have looked after several flats for us for the last 3 years fixing problems as they arise and swiftly re-letting when we have had vacancies.Everyone at the office is a delight to deal with and we would highly recommend their comprehensive service!
Anthony · 26 May 2021
★★★★★ 5/5
TrustpilotIman dealt with the end of tenancy…
Iman dealt with the end of tenancy deposit process efficiently.many thanks
Amit · 11 June 2024
★★★★★ 5/5
TrustpilotHamptons in Pimlico delivered!
Sales Team at Hamptons did a wonderful job finding a buyer for me in Pimlico. This is the second property they have sold for me.Super proactive and for the local market showed their edge yet again.
Michael · 28 July 2022
★★★★★ 5/5
TrustpilotHamptons Property Lettig
Vicky Corcoran, Susan Jameson, Sally Powell and Daniel Johnson are a great team for my property let’s. I don’t have to worry about a thing.
Pauline · 2 August 2023
★★★★★ 4/5
TrustpilotGreat service and helpful
Great service and helpful. Mandy always on hand to help with any questions or issues.
LR · 19 March 2024
★★★★★ 5/5
TrustpilotMy experience with Hamptons is…
My experience with Hamptons is excellent especially as I am an overseas owner. I reply very much on their service to follow up issues with the tenants, the neighbours and the block management.
WL · 16 November 2022
★★★★★ 5/5
GoogleThe letting team were very professional and dealt with queries promptly. I would highly recommend them to any prospective landlord
Vince · 25 October 2017
Agent replied · 23 October 2024
Thank you for the great review and recommendation Vince. At Greene & Co. we are always glad to hear the excellent feedback about the service we provide to our customers. Many Thanks.
★★★★★ 4/5
TrustpilotHamptons is a very good company and the…
Hamptons is a very good company and the team is great and helpful in all aspects.
Ragheb · 25 February 2020
Agent replied · 23 October 2024
Thank you for leaving us a review, it is fantastic to receive your feedback but should there be anything we can do to improve, please let us know customercare@hamptons-int.com
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
